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09-05-17 Town Council Packet.pdfTown Council Tuesday, September 05, 2017 3:55 PM 130 Kearns Road Council Chambers Agenda 1.CALL TO ORDER - Mayor Butler called to order the Regular Meeting of the Snowmass Village Town Council 2.ROLL CALL 3.PROCLAMATIONS AND PRESENTATIONS 3.A.Life Saving Awards to EMS, Police and Family Agenda Item Summary Awards Presentation.pdf 4.PUBLIC COMMENT - This section is set aside for the Town Council to LISTEN to comments by the public regarding items that do not otherwise appear on this agenda. Generally, the Town Council will not discuss the issue and will not take an official action under this section of the agenda. ( Five Minute Time Limit) 5.CONSENT AGENDA - These are items where all conditions or requirements have been agreed to or met prior to the time they come before the Council for final action. A Single Public Hearing will be opened for all items on the Consent Agenda. These items will be approved by a single motion of the Council. The Mayor will ask if there is anyone present who has objection to such procedure as to certain items. Members of the Council may also ask that an item be removed from the consent section and fully discussed. All items not removed from the consent section will then be approved. A member of the Council may vote no on specific items without asking that they be removed from the 1 Town Council Page - 2 consent section for full discussion. Any item that is removed from the consent agenda will be placed on the regular agenda. 5.A.Draft Agendas Draft Agendas.pdf 5.B.Minutes for Approval 08-21-17 Minutes for Approval.pdf 5.C.SECOND READING - ORDINANCE NO. 13, SERIES OF 2017 - AN ORDINANCE AMENDING THE 2017 TOWN OF SNOWMASS VILLAGE BUDGET TO ACCEPT FUNDS PERTAINING TO THE I-70 WEST PEACE OFFICER STANDARDS AND TRAINING BOARD'S GRANT OF FUNDS FOR LAW ENFORCEMENT TRAINING OF PEACE OFFICERS IN THE 5TH AND 9TH JUDICIAL DISTRICTS OF COLORADO BY APPROVING SAID GRANT FUNDS TO BE ADMINISTERED BY THE TOWN OF SNOWMASS VILLAGE Agenda Summary Ord 13 and Attachments.pdf 5.D.Intergovernmental Agreement for the Intermountain Transportation Planning Commisssion Agenda Summary IGA Intermountain.pdf 5.E.Name the Sculpture Contest Agenda Summary Sculpture Naming Contest.pdf 6.PUBLIC HEARINGS - QUASI-JUDICIAL HEARINGS - Public Hearings are the formal opportunity for the Town Council to LISTEN to the public regarding the issue at hand. For land use hearings the Council is required to act in a quasi-judicial capacity. When acting as a quasi-judicial body, the Council is acting in much the same capacity as a judge would act in a court of law. Under these circumstances, the judicial or quasi-judicial must limit its consideration to matters which are placed into evidence and are part of the public record. The Council must base their decision on the law and the evidence presented at the hearing. 1)Staff Presentation. Staff will present an overview of the project, comments and reports received from review agencies, and offer a recommendation. 2)Applicant Presentation. The petitioner is asked to present the proposal. Presentations should be brief and to the point and cover all of the main points of the project. 3)Public Input (limit of 5 minutes per person). People speaking should step up to the microphone and state their name and address. Speakers should be to the point and try not to repeat the points of others have made. 4)Applicant Rebuttal. The Mayor will ask for the applicant’s rebuttal. During this brief time, the applicant should answer the questions raised by the public. 5)The hearing is then closed to public comments. 2 Town Council Page - 3 6)Questions from the Council. After a Council member is recognized by the Mayor, they may ask questions of the staff, the applicant. 7)Make a motion. A member of the Town Council will make a motion on the issue. 8)Discussion on the motion. The Town Council may discuss the motion. 9)Vote. The Town Council will then vote on the motion. 6.A.PUBLIC HEARING CONTINUANCE REQUEST TO OCTOBER 2, 2017 REGARDING MAJOR PUD AMENDMENT PRELIMINARY PLAN APPLICATION INVOLVING THE ENCLAVE Agenda Summary Enclave PUD PH Cont.pdf 6.B.RESOLUTION NO. 38, SERIES OF 2017 - A RESOLUTION APPROVING THE FINAL ARCHITECTURAL PLANS FOR BUILDINGS 7 & 8 LOT 3, BASE VILLAGE AMENDED PUD Agenda Summary Reso 38 Bldg 7 and 8 and application.pdf Bldg 7 and 8 Arch Review.pdf Bldg 7 and 8 Floor Plans.pdf Bldg 7 and 8 Project Summary.pdf 7.POLICY/LEGISLATIVE PUBLIC HEARINGS 8.ADMINISTRATIVE REPORTS 8.A.Consideration to Authorize a letter of Support to Create a Partnership with the Aspen Center for Environmental Studies for the Use of Building 6 Agenda Summary and Letter Aces.pdf 8.B.Presentation of the 2017 Community Survey Results Agenda Summary Survey Results.pdf Survey - Open Ended Comments.pdf Survey - Findings Report.pdf 9.TOWN COUNCIL REPORTS AND ACTIONS - Reports and Updates 10.EXECUTIVE SESSION 10.A.Executive Session Agenda Summary Exexutive Session.pdf 11.ADJOURNMENT 3 Town of Snowmass Village Agenda ltem Summary Date of Meeting: September 5,2017 Agenda ltem: Life Saving Awards to EMS, Police, and Family Presented by: Fire Chief Scott Thompson and Deputy Chief Kevin lssel Background: On 8/17117 a 91 1 call was initiated by family and received by Pitkin County Dispatch for a person in respiratory arrest. EMS and Potice responded. They were able to administer medica!assistance in time and the person survived. We are recognizing the lifesaving efforts of all of those who were involved. They will be receiving medals and certificates at a short ceremony before Town Council. Financial lmpact: N/A Applicability to Council Goals & Objectives: Unknown Council Options: EnJoy the Presentation Staff Recommendation: N/A Attachments: N/A 09.05-17 TC PACKET .l Page 4 of 321 4 DRAFT 2017 Agenda ltems . Regular Meetings begin at 4:00 p.m. unless otherwise noted . Work Sessions begin at 4:00 p.m. and aim to end at 6:00 p.m. . The dates on which agenda items are listed are only a best approximation. Agenda items are added to this list as they arise. Agenda items may well be moved to different meeting dates. Agendas are generally not finalized until the Thursday prior to the meeting. . ln addition to agenda items, this document also lists expected absences ofTown Council members. ln compliance with section 2-49 of the municipal code, once the consent agenda is approved, the absences noted will be considered to have received the prior approval necessary of the maiority of the Council for members to be absent from meetings. 2017 Meetinss Tue. Sept 12th- Work Session . lnitial Council preparation - discussion of 201.8 budget ideas/ goals - CK/MR . Provide an update on achieving councilgoals and priorities . Prepa ration for EOTC Mon, seot 18th - Resul r Meetine (Butler Out) . Continued ACES discussion if necessary . Joint Meeting with Planning Commission Snowmass Center . Lichenhearth lot line change . Winter parking agreement Mon. Oct 2"d - Resular Meetinq . lntroduce draft 2018 Budget - CK/MR . Enclave land use review o Reso 35 and 36 Art strategic plan adoption/Public Art Acceptance Policy . Joint Meeting with Planning commission - Sonnenblick . Executive Session - Deliver Reviews - CK/D . Budget Meeting - cK/MR Mon. Oct 15th -lar Meetins . Continue 2018 Budget discussion - CK/MR . Budget-Review ofthe Tourism Budget Mon. Nov 5ih -ar Meetins . Budget adoption - cK/MR Mon. Nov 13th - Work Session Fri. Oct 13u - Special Meetinp 9:OO - 1:OO p.m. 09-05-17 TC PACKET Page 5 of321 Thurs. Sept 14th (additional) EOTC Meetinq at Aspen (Butler until 5:30, Shenk and Madsen are attendinq, Goode Tentative Sirkus not attendinE. Mon. oct 9th - work Session (Goode out) Thur. Oct 19th - EOTC Meetinq - Pitkin Countv 5 DRAFT 20L7 Agenda ltems Mon. Nov 20th - Reeular Meetine o Reso setting 2018 TC Meeting Dates Mon. Dec 4th - Regular Meeting Mon. Dec 11th - Special Meeting Mon. Dec 17th - Regular Meeting 2OT8 TENTATIVE MEETING DATES NOT APPROVED BY TOWN COUNCIL Tues. Jan 2nd - Regular Meeting o Reso-DesignatingPN Boards o Reso - Appointing various Board Members Mon. Jan 8th - Work Session Tues. Jan 15th - Regular MeetinE Mon. Feb. 5th - Regular Meeting Mon. Feb 12th - Work Session Tues. Feb 20th - Regular Meeting Mon. Mar 5th - Reeular Meeting Mon. Mar 12th - Work Session Mon. Mar 19th - Regular Meeting Mon. Apr 2nd - Regular Meeting Mon. Apr 9th - Work Session Mon. Apr 15th - Regular Meeting Mon. Mav 7th - Reeular Meeting Topics for Work Sessions or Other Meetinqs Requested bv Town Council Members. Update on Daly Town Home regarding retaining wall 09-05.17 TC PACKET Page 6 of 321 6 DRAFT 2017 Agenda ltems . How did they do that? '1 )new web assels, transit and recreationo Environmental Discussions/Approaches: 1) Meet with EAB and prioritize Sustainability goals 2) update on Solar and Renewable Energy for the Town of Snowmass Village 3) Discuss the Climate Reality Project 4) overview of the Re-Op Fund, its uses and successes. 5) a presentation of the Energy Navigator from the EAB/PW 6) discussion regarding how to move energy conservation efforts beyond town government to a community wide effort enabling individuals to help make progress. Housing strategy: 1)discuss a potential regional approach to aging in place/ work with Pitkin county and county senior services- 2) find ways to encouragei allow individuals to move from larger homes to smaller homes 3) meeting other needs- such as specific housing for town employees 4) update on current housing construction project 5) update on meeting the overall housing strategy. Action on Necessary IGA's or other documents regarding "school property tax" distribution. (expected) Base Village PUD update / review. (expected) Enclave project o Continued discussion with ACES on use of building 6o Continued discussion on Comprehensive Plan consideration and adoptiono A discussion on potentially allowing camping (RV or other) within the Village. E-Bike & Trail Easement Restrictions Update . Base Village possible amendments to PUD- expected to require a 1't and 2nd reading (date tbd- depends on . PlanninB Commission schedule to review plan) 09-05-17 TC PACKET Page 7 of321 7 1 2 3 SNOWMASS VILLAGE TOWN COUNCIL REGULAR MEETING MINUTES AUGUST 21 ,2017 Mayor Butler called to order the Regular Meeting of the Snowmass Village Town Council on Monday, August 2'l , 2017 al4'.01 p.m. A complete live recording and/or audio of this meeting can be found at www.tosv.com under Town Council Meetings. This will be archived indefinitely allowing you to view at any time. COUNCIL MEMBERS PRESENT: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode. COUNCIL MEMBERS ABSENT: All Council Members were present. STAFF PRESENT:Clint Kinney, Town Manager; John Dresser, Town Attorney; Marianne Rakowski, Finance Director; David Peckler, Transit Director; Julie Ann Woods, Community Development Director; Todd Haller, Police Officer; and Rhonda B. Coxon, Town Clerk PUBLIC PRESENT Daniel and Michell Webb, Pat Keefer, Scott Williams, Karen Sirianni, Peter Mccrath, Janet McGrath, Allison Simon, Heinz Simon, and Tommie Houston Jr and other members of the public interested in today's Agenda items. A. Mayoral Proclamation No. 1 Mayor Butler presented Mayor's Proclamation No. 01, Series o|,2017 lo all those who donated funds for the public art for the roundabout at Brush Creek and Wood Road. All those who donated money came forward and accepted the Mayois proclamation. Those who donated were Heinz and Allison Simon, Bruce and Jamie Hauge, Dan and Michelle Webb, Karen Simon, Phil and Karen Sirianni and Peter and Janet McGrath. 19 20 ?L 22 23 24 25 26 27 28 29 30 31 32 33 Page 8 of 321 1) CALL TO ORDER 2) ROLL CALL 3) PROCLAMATIONS AND PRESENTATIONS 4 5 6 7 8 9 10 11 t2 13 1,4 15 16 77 18 09-05-17 TC PACKET 8 34 35 35 37 38 39 40 47 42 43 44 45 46 47 48 49 50 51 52 53 54 55 55 57 58 59 60 61 62 63 64 65 56 67 68 69 70 71 72 73 74 75 76 78 08-21-17 TC Minutes Page 2 of 6 4) PUBLI C COI\iIMENT None at this time 5) CONSENT AGENDA A. Resolution 33 Apoointin New POSTR Members B. Resolution 34 Appointing New EAB Members 09-05-17 TC PACKET Page 9 of 321 C. First Reading Ordinance 13 Amending Budget for POST Grant D. Winter Parkino Plan Aqreement E. Future Draft Agendas Winter Parking Plan Discussion Council Member Shenk asked that the POST Grant and the Winter Parking program be discussed from the consent agenda. There was discussion on the loss of Lot C parking lot and the communication to get the message out when parking is full in the Village. Discussion on the Winter Parking Plan the Town received an email today asking that the Town refrain from approving the Winter Parking Plan until after the September 6, 20'17 meeting of the Base Village Meho District No. 2. The Town does not have any issues with this request. Council Member Shenk also asked how we will compensate for the loss of 160 spaces including Lot C. David Peckler, Transit Manager stated it will need to be advertised and educational tool that are available to utilized. There were a few language changes and these will be made and this agreement will be brought back to Town Council after the Base Villager Metro Diskict 2 scheduled board meeting. POST Grant Discussion Todd Haller, Patrol Supervisor of the snowmass Village Police Department provided background pertaining to the l-70 west Peace Officer standards and training boards graniof funds for Law Enforcement training of peace officers in the 5th and 9th judicial iirtri.tr of Colorado. This money is received as a grant and this ordinance appropriates it in the budget to be spent. The Town of Snowmass village Municipal code requires adjustments to the budget by adoption an ordinance' Bob sirkus made the motion to approve those items listed on today's consent agenda, GL Wint"r parking plan and First Reading of Ordinance No. 1 3, Series of 201 7 were fulled from the co-nsent agenda for discussion and questions. This vote is for all items 9 08-21-17 TC Minutes Page 3 of 6 on the consent except the Winter Parking Plan. Bill Madsen seconded the motion. The motion was approved by a vote of 5 in favor to 0 opposed. Voting Aye: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode. Voting Nay: None. 6) PUBLIC HEARINGS. OUASI-JUDICIAL HEAR INGS None at this time Julie Ann Woods, Community Development Director spoke to Resolution No. 36, 2017 consideration of the adoption of the Snowmass Arts Advisory Board Arts Strategic Plan. She noted that there are three parts to the Draft Arts Strategic Plan 1) the plan summary that identifies the mission and goals of the SAAB, their working vision and focus areas, and potential funding sources; 2) an extensive appendix that encapsulates the history of SAAB's work to date and includes inventories, the Art Trail Map, and includes a placeholder for the new draft policy for art acquisition (to be acted on by Town Council by separate resolution); and 3) Appendix K which is the working document portion of the Arts Strategic Plan. This document is what the SAAB will review on a monthly basis to update projects and plan new ones. She noted that this portion of the plan is intended to change and evolve on a monthly basis, so the ASP was designed with this in mind. Mayor Butler shared her concern with funding and other avenues for raising money and other programs that are out there that may be beneficial for the Town of Snowmass Village to research. She would like more information on what fundraising programs and 501 C3 and more information on "Creative Districts" that are out there before approving this strategic plan. She also had concerns in regarding to more art that may be possibly donated where do people go to make this happen. Woods noted that is in this acquisition portion of this plan. This Resolution will be tabled until staff has more information that has been requested by Town Council. B. Resolution 35 , Art Acouisition Policv 09-05-17 TC PACKET Page 10 of321 79 80 81 8? 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 L02 103 104 105 105 707 108 109 110 117 772 113 Lt4 115 116 tl7 118 119 t20 Lzt L22 7) POLICY/LEGISLATIVE PUBLIC HEARINGS None at this time 8) ADIUINISTRATIVE REPORTS A. Resolution 36. SAAB Arts Strateqic Plan 10 123 124 r25 t26 127 728 1,29 130 131 t32 133 134 135 135 137 138 139 140 L4L t42 L43 744 145 146 147 148 149 150 151 t52 153 154 155 156 ]'57 158 159 150 761 162 163 164 155 166 167 08-21-17 TC Minutes Page 4 of 6 Joanne Houck the current Snowmass Arts Advisory Board Chairman spoke to the Art Acquisition portion of the presentation which rs addressed in Resolulion No. 35, Series of 2017. Houck spoke to the new piece of art work in the roundabout which was a generous gift and it was realized at that time the Town of Snowmass Village does not have an art acquisition policy and that is what has been included in the packet materials for today's meeting. She also requested that the Town Council provide a stable source of funding and made a request for $25,000 be allocated to promote art in Snowmass Village. Town Council provided some suggested language changes for the Art Acquisition policy and provided some feedback pertaining to the document. Town Council would like to see the modifications and changes and then bring back to the Town Council prior to the budget process. This Resolution was tabled until these changes have been provided to the Town Council. Town Council took a break at this time. C. Comp Plan Update Summary Julie Ann Woods, Community Development Director stated that the draft Comprehensive Plan has been in the review process since mid-June. She noted the Think Tank met and provided general review comments to the consulting team and the Planning Commission has held several sessions to review the draft and will have another session on Wednesday, August 16th. The Planning Commission has several "big picture" discussion related to such issues as employee housing, commercial redevelopment and transit service, and how they play into the Comprehensive Plan Update. The goal is to continue reviewing until everything has been discussed, looking to complete this stage of review which is the first draft by mid-September. She noted if this goal is obtained the next steps would to allow the consultant time to re-edit the place before presenting the "Public Draft". D. Resolution 31 Ballot Question Opt out of Broadband John Dresser, Town Attorney stated the Town Council directed staff t prepare a ballot question to opt out of Senate Bill 152 - Competition in Utility and Entertainment Services ('SB-152") regulating the provision of cable television service, telecommunications service and high-speed broadband service by a local government. Pitkin County Commissioners asked that this be on the 2016 ballot and the request was received after the deadline to submit ballot language to the County for a coordinated election. This Resolution calls the election which will be coordinated with Pitkin County and authorizing the ballot language. Page 11 of32109-05-17 TC PACKET 11 168 169 170 777 172 773 774 t75 L76 t77 t78 L79 180 181 taz 183 184 185 186 787 188 189 190 791, 792 193 794 195 196 t97 198 199 200 20L 202 203 204 205 206 08-21-17 TC Minutes Page 5 of 6 Bob Sirkus made the motion to approve as amended by the Town Council, Resolution No. 31 , Series of 2017 opting out of SB-152. Tom Goode seconded the motion. The motion was approved by a vote of 5 in favor to 0 opposed. Voting Aye: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode Voting Nay: None. 1)Report from Bob Sirkus Council Member Sirkus wanted to provide the Town Council the information summarized by the Bureau of Reclamation Annual Ruedi Operations Meeting pertaining to the current diversions. This document also provides information on the endangered species flows and the aquatic nuances program. Sirkus is hoping the Town Council will consider keeping funds in the Budget to provide assistance with the nuances program at Ruedi. At 6:55 p.m. Bob Sirkus made the motion to enter closed session Alyssa Shenk seconded lhe motion. The motion was approved by a vote of 5 in favor to 0 opposed. Voting Nay: None. Town Council now meet in Executive Session pursuant to C.R.S. 24-6-402(4) and Snowmass Village Municipal Code Section 2.45(c), to specifically discuss: Provided, there is an affirmative vote of two{hirds of the quorum present at this meeting to hold an Executive Session and for the sole purpose of considering items (a) above. Provided further, that no adoption of any proposed policy, position, resolution, regulation, or formal action shall occur at this Executive Session. 207 At 6:56 p.m. 9) TOWN COUNCIL REPORTS AND ACTIONS 1O) EXECUTIVE SESSION Voting Aye: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode. a) Personnel matters, except if the employee who is the subject of the session has requested an open meeting, pursuant to C.R.S. 2a-6-402( )(f)(l) and Snowmass Village Municipal Code Section 2-45(cX6); 09-05-17 TC PACKET Page 12of321 12 08-21-17 rC Minutes Page 6 of 6 Markey Butler made the motion to approve reconvening to the Regular Meeting of the Snowmass Village Town Council on Monday, August 21, 2017. Bill Madsen seconded the motion. The motion was approved by a vote of 5 in favor to 0 opposed. Voting Aye: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode Voting Nay: None 11) ADJOUNMENT At 6:56 p.m. Alyssa Shenk made the motion to adjourn the Regular Meeting of the Snowmass Village Town Council on Monday, August 21, 2017. Bob Sirkus seconded the motion. The motion was approved by a vote of 5 in favor to 0 opposed. Voting Aye: Markey Butler, Bob Sirkus, Bill Madsen, Alyssa Shenk, and Tom Goode. Voting Nay: None. This set of meeting minutes was approved by the Snowmass Village Town Council at their Regular Meeting on Tuesday, September 5,2017. 229 Submitted By, 208 209 270 211 212 213 214 2L5 2t6 2r7 2r8 2L9 220 227 222 224 225 226 227 228 230 23L 232 233 234 Rhonda B. Coxon, CMC Town Clerk 09-05-17 TC PACKET Page 13 of 321 13 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING AGENDA ITEM: Ordinance No. 13, Series of 2017 l-70 West POST Grant Fund PRESENTED BY: Todd Haller, Snowmass Village Police Dept. Marianne Rakowski, Finance Director Clint Kinney, Town Manager f he 20'17 -2018 l-70 West P.O.S.T. Grant was completed in March ot 2017 and awarded in June, 2017. The Town of Snowmass Village volunteered to be the financial host of the grant. The Finance Department will administer the POST grant fund. Through grant management funds, awarded within the grant itself, the Town of Snowmass Village has contracted with Robert Glassmire for Program Delivery of the grant, with Sergeant Todd Haller. The Town of Snowmass Village will request approximately $156,64'l .00 from the Colorado Department of Law to fund training and education to law enforcement officers within the l-70 West P.O.S.T. region for the time period of July 1, 2017 thru December 3'l ,20'17. This amount will cover scheduled training classes and management costs. FINANCIAL IMPACT: As the Financial Host of the P.O.S.T. grant, the Town of Snowmass Village may accept 5% ($1 1,656.90) for Grant Management over the course of the grant period of July 1, 20'17 through June 30, 2018. APPLICABILITY TO COUNCIL GOALS & OB]ECTIVES: 09-05-17 TC PACKET September 5, 20'17 BACKGROUND: The Snowmass Village Police Dept. has actively participated in the l-70 West P.O.S.T. Grant since 2005. The grant is funded thru a state tax process. The Colorado Department of Law distributes funds throughout the state based upon grant requests. The l-70 West P.O.S.T. Grant provides training to law enforcement agencies from the 5th and gth Judicial Districts with approved funds in the grant. Page 14 of321 14 This grant will further the Council's goal of Safety. COUNCIL OPTIONS: 'l . Approve 2. Deny 3. Amend STAFF RECOMMENDATION: Staff recommends second reading adoption of Ordinance, as presented ATTACHMENTS: l-70 W FY18 Grant Schedule. 09-05-17 TC PACKET Page 15 of 321 15 AN ORDINANCE AMENDING THE 2017 TOWN OF SNOWMASS VILLAGE BUOGET TO ACCEPT FUNDS PERTAINING TO THE I.7O WEST PEACE OFFICER STANDARDS AND TRAINING BOARD'S GRANT OF FUNDS FOR LAW ENFORCEMENT TRAINING OF PEACE OFFICERS IN THE sTH AND gTH J[JDICIAL DISTRICTS OF COLORADO BY APPROVING SAID GRANT FUNOS TO BE ADMINSTERED BY THE TOWN OF SNOWMASS VILLAGE. TOWN OF SNOWMASS VILLAGE TOWN COUNCIL ORDINANCE NO. I3 SERtES OF 2017 WHEREAS, Todd Haller, Town of Snowmass Village ("TOSV") Police Sergeant, a member of the l-70 West Peace Officers Standards and Training ("POST") Grant committee, has received a state funded grant for law enforcement training; and WHEREAS, the grant is specific to law enforcement agencies/officers of the 5rh Judicial and grhJudicial Districts in the State of Colorado: and WHEREAS, TOSV has a signed contract with the State of Colorado Department of Law, to provide financial responsibility in the adminislration of the grant; and WHEREAS, the l-70 West POST grant was approved in the amount of $268,109.00 and TOSV will receive $'11,657.00 for acting as financial host and providing administ.ation of the grant. WHEREAS, revenues and expenditures of this grant will be collected, distributed and reported to the State of Colorado, Department of Law. WHEREAS, the Town of Snowmass Village Home Rule Charter requires adjustments to the TOSV budget by adoption of an Ordinance. NOW, THEREFORE, BE lT ORDAINED by the Town Councit of the Town of Snowmass Village, Colorado as follows: l. Section One: Revised Budget That the Town of Snowmass Village original adopted 2017 budget be amended to include revenues and expenditures of the l-70 West POST Grant, as shown on the true and accurate copy of the grant schedule which is attached hereto as Exhibit "A". 201 7 Revenues budgeted to be $1 56,641.O0 and 2017 Expenditures budgeted to be $156,641.00. 09-05-17 TC PACKET Page 16 of 32'l 16 2. Section Two: Appropriation That the Town of Snowmass Village 2017 revised budget reflect the addition of the l-70 POST Grant revenues and the funds for the expenditures shown in Exhibit "A" are hereby appropriated for the 20'17 budget year. 2017 Revenues budgeted to be $156,641 .00 and 2017 Expenditures budgeted to be $156,641 .00. 3. Section Three: Effective Date This Ordinance shall become effective upon adoption in accordance with Article lX, Section 9.11 of the Home Rule Charter. INTRODUCED, READ, APPROVED AND ADOPTED, by the Town Council of the Town of Snowmass Village on First Reading on August 21 ,2017 upon a motion by Council Member Sirkus, the second of Council Member Madsen, and upon a vote of 5 in favor and 0 opposed. INTRODUCED, READ, APPROVED AND ADOPTED, by the Town Council of the Town of Snowmass Village on Second Reading on September 5, 2017 upon a motionbyCouncilMember-,thesecondofCouncilMember , and upon a vote of_ in favor and _ opposed. TOWN OF SNOWMASS VILLAGE Rhonda B. Coxon, Town Clerk APPROVED AS TO FORM: John C. Dresser, Jr., Town Attorney 09-05-17 TC PACKET Page 17 of 321 Markey Butler, Mayor ATTEST: 17 TOWN OF SNOWMAS.9 VILLAoE POST 6RANT FUND BUDGET Sulirt ARY 20t6 OE5CTIPTION EEAINl.trNlt FUND B,{Li{ME REVEIUES E(PENDTTURES $o.oo $0 0o $0.0o 2017 8od96 2017 i VARIAME 2018 gtrdgr, $o.m $0.0o $0.00 $o.6 $o.0o $156,641.0O ($156,641.0O) $156,641.0O ($156,641.0O) $11r,468.@ ($111,458.m) $0.0o ENDIN6 FUND BALANCE $0.00 s0.00 $0 0o $0.0o $0.0o 09-05-17 TC PACKET Page 18 of 321 EXHIBIT A TOTAL R€VENUES TOTAL DOENDITTJRES $0.00 lo.0o $o.0o $r56,er1.0o $156,641.6$o.00 ($156.t41.00) ($156.641.00) $o.oo $o.0o fo.m $o.0o 18 EXHIBIT A POST GRANT FUND Revenues 402005-09 Grants- POST Grant Police Total Revenes Expentitures Budget 2017 Budget 2018 565001 565001-01 565001-02 565001-03 565001-04 565001-05 565001-06 565001-07 s6s001-08 565001-09 s6s001-10 565001-11 565001-12 565001-13 565001-14 565001-15 s6s001-16 s65001-17 565001-18 565001-19 565002 565003 565004 POST Training Krav Maga Crisis lntervention AR 15/M 16 Armorer PPCT Arrest Control Mini Spanish lmmersion Community Oriented Policing High Country Leadership FTO Domestic Violence Armor Yourself Practical Search & Siezure Surviving Verbal Conflict Driving Skills lnstructor Basic Accident lnvestigations winter Driving Less Lethal lnstructor Crisis lntervention ARIDE NHTSA SFST trainer POST Scholarships POST Contract Service Grant POST Equipment Snowmass Grant Management fee Total €xpenditures Grant Budget s 268,109.00 s 155,641 s 111,468 s 268,109 I 268,109.00 S 1s6,640.s5 S 111,408.45 s 268,109.00 5 5 5 5 s 5 5 5 5 5 5 5 5 s s s s 5 5 5 5 s 21,000.00 21,624.0O 7,750.00 72,490.0O 11.100.00 3,816.00 3,914.00 15,350.00 5,896.00 3,204.OO 3,150.00 8,700.00 8,600.00 1,500.00 9,375.00 24,045.00 27,624.OO 12,000.00 12,000.00 20,000.00 23,374.70 6,000.00 s 21,000.00 s s s 5 27,624.0O 7,750.0O 12,490.OO 11,100,00 5 s s s 5 9,800.00 5,896.00 5 s s s 3,816.00 3,914.00 5,550.00 3,204.00 5 s s s 3,150.00 8,700.00 8,600.00 5 1,s00.00 5 9,37s.00 24,045.00 5 27,624.00 6,000.00 s 6,000.00 s 12,000.00 20,000.00 11,657.05 s 11,657.0s S 6,000.00 s 5 5 5 s s 5 5 5 s s 5 ) s s s s s s s 5 s s 21,000.00 2r,624.00 7,750.00 72,490.00 11,100.00 3,816.00 3,914.00 15,350.00 5,896.00 3,204.00 3,150.00 8,700.00 8,600.00 1,500.00 9,375.00 24,O45.O0 27,624.O0 12,000.00 12,000.00 20,000.00 23,374.70 6,000.00 s 2s6,4s2.10 s 1s0,812.0s s r0s,640.05 s 256,4s2.70 s s,828.s0 5 s,828.40 s 11,6s6.90 s 258,109.00 5 1s6,640.ss S 111,468.4s s 258,109.00 09-05-17 TC PACKET Page 19 of 321 Total s 11,656.90 19 September 5, 2017 AGENDA ITEM: lntergovernmental Agreement for the lntermountain Transportation Planning Commission PRESENTED BY: Anne Martens, Public Works Director / David Peckler, Transportation Director BACKGROUND: The Town of Snowmass Village is part of the lntermountain Transportation Planning Commission as defined by the State of Colorado via the Colorado Department of Transportation (CDOT). There is no financial expenditures by taking part in the planning commission, however there is potential funding and parting in planning for transportation projects within the IMTPR. APPLICABILITY TO COUNCIL GOALS & OBJECTIVES: 1. Approve the intergovernmental agreement, 2. Amend and then approve the intergovernmental agreement (this will require amendments by the other jurisdictions as well 09-05-17 TC PACKET Page 20 of 321 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING: By formalizing the lntergovernmental Agreement, along with 27 other communities or organizations it solidifies our commitment and involvement in this process. This lntermountain Transportation Planning Region (IMTPR) is responsible for reviewing and guiding regions projects and funding as they relate to CDOT, whom manages state and federal funding. Even though we are not directly on the CDOT corridor, it is important to participate in the planning of the whole network as it is vital to our community. Dave Peckler and myself have been active in the commission and continue to plan to participate. FINANCIAL IMPACT: This intergovernmental agreement fits within several of the council goals. Specifically, Regionalism, Community Building and Safety. COUNCIL OPTIONS: 20 3. Do not approve the intergovernmental agreement. STAFF RECOMMENDATION It is recommended to authorize the Town Manger to execute lhe lntergovernmental Agreement lo be part of the lntermountain Transportation Planning Commission. 09-05-17 TC PACKET Page21 of321 21 AN INTERGOVERNMENTAL AGREEMENT FOR THE INTERMOUNTAIN TRANSPORTATION PLANNING COMMISSION THIS AGREEMENT, effective as of by and among the following: l. 2. J. 4. 5. 6. 7. 8. 9. 10. I l. 12. 13. 14. t5. 16. 17. 18. 19. 20. 21. 22_ 23. 24. 25. 26. 27. 28. Eagle County Garfield County Lake County Pitkin County Summit County Town ofAvon Town of Basalt Town of Eagle Town ofGypsum Town of Minturn Town of Red Cliff Town of Vail Town of Carbondale City of Glenwood Springs Town of New Castle Town of Parachute City of Rifle Town of Silt City of Leadville City of Aspen Town of Snowmass Village Town of Blue River Town of Breckenridge Town of Dillon Town of Frisco Town of Silverthome Town of Montezuma Roaring Fork Transportation Authority WHEREAS, the parties to this Agreement which are political subdivisions of the State of Colorado have the authority pursuant to Article XIV, section l8 of the Colorado Constitution and Section 29-l-201 et.seq.,Colorado Revised Statutes, to enter into intergovernmental agreements for the purpose of providing any service or performing any function which they can perform individually, and; WHEREAS, the Rules and Regulations for the Statewide Transportation Planning Process and Transportation Planning Regions, Section IV, Transpotlation Planning Regions, Item F, specify that the long.rangetransportationplansfor(nameofpoliticalsubdivision)-shallbeintegrated and consolidated into the Regional Transportation Plan for the lntermountain Transportation Planning Region, and; 09-05.17 TC PACKET Page 22 of 321 22 WHEREAS, Section 43-l -l l0l C.R.S. recognizes Regional Planning Commissions as the proper forum for required transportation planning, and; WHEREAS, Section 43-l-l 102 C.R.S. requires that Regional Planning commissions formed for the purpose of transportation planning must be formed pursuant to Section 30-28-105 C.R.S., and; WHEREAS, the parties to this Agreement desire to cooperate with the Colorado Department of Transportation in the transportation planning activities to determine the mobility needs of the Intermountain Transportation Planning Region, and incorporate the needs and recommendations of the Intermountain Transporlation Planning Region into the Statewide Transportation Plan, and; WHEREAS, the lntermountain Planning Region consisting of the areas within the counties of Eagle, Carfield, Lake, Pitkin and Summit was designated in the Rules for the Statewide Transportation Planning process as adopted by the Transportation Commission of Colorado and effective October 30, 1992, and; WHEREAS, the parties to this Agreement are governing bodies or officials having charge of public improvements within their jurisdictions in the Intermountain Planning Region, and; WHEREAS, pursuant to Section lV-B of the Rules, the parties to this Agreement represent units of general purpose local governments representing at least 75oh of the population and 50Yo of the land area of the Intermountain Transportation Planning Region. NOW, THEREFORE, the parties hereby mutually agree as follows: L Designation of Regional Transportation Planning Commission. The parties to this Agreement shall have one representative each on the Regional Planning Commission for the Intermountain Transportation Planning Region. 2. Responsibilities of the Regional Transportation Planning Commission. The Regional Transportation Planning Commission shall be responsible for reviewing the progress and product of the Colorado Department of Transportation or their designee related to transportation planning and analysis activities to incorporate the needs and recommendations of the Intermountain Transportation Planning Region, suggesting updates and amendments as necessary to the State Transportation Plan pursuant to all applicable federal and state laws and rules or regulations including public participation provisions, selecting a representative to the Transportation Advisory Committee, and participating in the State Transportation lmprovement Program development process. 3. Contracting. The Regional Planning Commission may, with the consent of the parties to this Agreement, contract the services of other eligible individuals or entities to carry out all or any portions of the responsibilities assumed by the Regional Transportation Planning Commission under this Agreement. 09-05.17 TC PACKET Page 23 of 321 23 4. Distribution of state or federal funds. The Regional Transportation Planning Commission may, through contracts or Memoranda of Agreement, receive and expend state or federal firnds designated for regional transportation planning. 5. Term of Agreement. This Agreement shall remain in full force and effect for so long as the parties to this Agreement consider necessary to review completion by the Colorado Department of Transportation of a Regional Transportation Plan for the Intermountain Transportation Planning Region or for periodic updates or amendments as may be required. Any party to this Agreement may, however, terminate its participation in this Agreement six months after providing written notice of such termination to the other parties of this Agreement. This Agreement may be terminated at any time by agreement of all parties to this Agreement unless a grant contract is in effect with the State. ln this case, the State must approve such termination and arrangements for completing the project. 6. Modifications and Changes. The terms of this Agreement may be modified at any time by agreement of all parties to this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement, Exhibit A, on the day first written above as evidenced by the attached certification designating the localjurisdiction's representative to the Intermountain Transportation Planning Commission and certified by the appropriate authorized official. 09-05.17 TC PACKET Page 24 of 321 24 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING September 5, 2017 AGENDA ITEM: Name the Sculpture Contest PRESENTED BY: Julie Ann Woods, FAICP/MLA, Community Development Director BACKGROUND: At the last Town Council meeting where the Arts Strategic Plan and Arts Acquisition Policy were discussed, clear direction was not given on the SAAB's desire to hold a Sculpture Naming Contest for the roundabout sculpture. The SAAB would like to solicit names for the new sculpture for several months, then review and select their top choice for Town Council's consideration. A prize, offered by the Aspen Skiing Company, will be awarded for the selected name. FINANCIAL IMPACT: N/A APPLICABILITY TO COUNCIL GOAS & OBJECTIVES: Community Engagement COUNCIL OPTIONS: 1. Town Council should provide direction to Staff and SAAB to proceed with the contest. STAFF RECOMMENDATION: Staff recommends the Town Council approve the Sculpture Naming contest as proposed by the SAAB, with the expectation that the final name will be put forward by the SAAB for consideration by Town Council at a subsequent meeting. ATTACHMENTS: 09-05-17 TC PACKET Page 25 of 321 25 N/A 09_05-17 TC PACKET Page 26 of 321 26 Town of Snowmass Village Town Council Agenda ltem Summary September 5, 2017 Agenda ltem: PUBLIC HEARING CONTINUANCE REQUEST TO OCTOBER 2,2017 REGARDING MAJOR PUD AMENDMENT PRELIMINARY PLAN APPLICATION INVOLVING THE ENCLAVE. Presented By: Jim Wahlstrom, Senior Planner AICP/MPCD Background: There was a joint Planning Commission and Town Council meeting held on April 3, 2017 to hear the Applicant's initial presentation of the proposed application. This was followed by Town Council acting on Resolution No. 23, Series ot 2017 , providing the specific components within the application, including project elements, specific areas of the Land Use and Development Code or core issues that the Planning Commission should focus upon during the course of its review. Planning Commission has since completed their review of the application during its meetings and hearings on April 19, June 21 and July 19, as well as acted upon a resolution on August 16, 2017. Pu blic Hearing Notification Requirements: A Town Council public hearing notice was published, mailed and posted on the site in advance to meet the municipal code's 30-day noticing requirement for an initial Council meeting on September 5,2017 . The notice was printed in the Snowmass Sun on August 2, 2017 and the Applicant filed signed affidavits for the mailing and posting of the hearing notice. Town staff is now requesting that this hearing be continued to October 2,2017 due lo scheduling conflicts on the September Sth agenda. A September 18th continuance will not work for the Applicant because their representatives are not able to attend that meeting. Page 1 of 2 09-05-17 TC PACKET Page 27 of321 27 Municipal Code Provisions: According to Section 164-5-70, 'Action by decision-making body,' the decision-making body shall comply with the following procedures in taking action on the development application, including: (l) Site inspedion. As porl o/ it:t considerotion oJ the development application, the decision-moking body may, us a group or through a commilee appointed.fbr that purpose, inspecl the sile of lhe proposed development. Upon reasonahle request by the Plonning Direcbr, the applicant shall mark the development site before the site yisil i,\ to occur to locate property boundarie,s, building envelopes and other key site developmenl feolures. Town Council Options: The Town Council may continue the public hearing to October 2, 2017 , and if desired also direct the Town staff and Applicant to prepare for a site visit with the Town Council members either on October 2nd (perhaps after an introduction of the application) or at a subsequent meeting. Staff Recommendations: Staff recommends Town council open the public hearing and take any testimony for those who may be in attendance, but then continue the public hearing to the regular meeting on October 2, 20'17. With this continuance as requested by town staff, the Applicant would retain the right per subsection 164-5-70 (2d) above to request one continuance later. Page 2 of 2 Page 28 of 321 (2)d. Continuonce qfpublic heuring. The botly, conducting the public heuring muy, on it,s ov'n motion or at the requesl ofthe applicant, continue the public hearing lo u.fixed dote, time ond ploc'e. An applicant shall have the right lo request and be gronted one ( I ) conlinuonce. All subsequent continuonces shall be gronted at the discretion of the body conducting the ptrblic hearing only upon gutd cause shown. 09-05-17 TC PACKET 28 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING: September 5,2017 AGENDA ITEM: Resolution No. 38, Series 2017 Final Architectural Plan Review for Buildings 7 & 8, Base Village. PRESENTED BY Julie Ann Woods, FAICP/MLA, Community Development Director BACKGROUND A preliminary approvalwas given to Buildings 7 & 8 during the PUD Amendment process that resulted in the passage of Ordinance 9, Series 2015. One of the conditions of approval was that prior to or with submission of a building permit application, that the Applicant submit plans for final architectural review for Buildings 7 and 8. The architectural design for Buildings 7 & 8 (also being marketed as One Snowmass) is being completed by the Denver firm, 4240 Architects, on behalf of East West Partners. The East West Team submitted a building permit application for Buildings 7 & 8 on August 21,2017 along with architectural plans for Town Council's review. lncluded with this Staff Report are Attachment 1., draft Resolution No. 38, Series of 2017 that includes Exhibit A, the Application for Base Village Buildings 7 & I Final Architectural Plans dated August 21,2017; and Exhibit B, which are the Design Guidelines for Buildings 7 & 8 (Attachment 1 to Ordinance g, Series of 2015). The applicant is proposing to change the architectural style from what they refer to as "Anderson Ranch rustic" to a more contemporary architectural style, consistent with iconic mid-century ski architecture (see architectural inspiration on pages 12 through 16 of the application). For the most part, the building footprints remain similar to the 2015 design, and continue to provide a mix of residential condominiums, employee units, a medical clinic and retail. The application includes information on influences and inspiration, architecture, materials and massing. Although floor plans and a project summary are included in the application, these should be considered for information only as changes in use, square footage changes, UEs, employee generation, parking and other factors will be reviewed in a subsequent Minor PUD Amendment to be submitted by the applicant. 09-05-17 TC PACKET Page 29 ot 321 /* 29 Among the more notable changes in the floor plans for Building 7 are a clerestory in the lobby area of the Welcome Center, a new open stairwell from the Welcome Center to Village Level, a reduction in employee units from 4 to 3, and an increase in retail space at both corners of the building on the Village Level. Building 8 floor plans pick up the fourth employee unit and includes additional food & beverage space and a commercial yoga studio to enliven the Village Level to create more vibrancy. The implications of these changes will be further considered by Town Council as part of the aforementioned minor PUD amendment process (which will also include an extension of vesting for these two buildings) that will follow this architectural review. PROCESS: The PUD Guide specified that the final architecture for Buildings 6, 7, 8, 10A & B, 11 and 12 be reviewed by the Planning Director for recommendation to Town Council. The PUD Guide for Base Village states that the Planning Director is required lo "review the final architectural plan to determine that substantial consistency exists between the final architectural plan and the preliminary architectural plan for the Building and the design narratives described in Attachment 1 the conditions imposed by the Ordinance and the provisions of this PUD Guide." The design narratives for Buildings 7 & 8 are provided as Exhibit B to the Resolution. These Design Guidelines are very broad in scope, and it is Staffls opinion that the proposed architectural changes meet these guidelines, including, 1) a roof form that is more contemporary in design (and designed to hold snow rather than shed); 2) the provision of more windows and deep balconies to capture downvalley views; and 3) the provision of natural stone masonry to anchor the base of the buildings. Of note is that the roof height for the portion of Building 8 that is closest to Wood Road has been reduced by approximately 1 % stories (see side by side comparisons of what was approved in 2015 with what is being proposed today on pages 27 and 28 along with massing and height comparisons on pages 29 through 32). Staff believes that substantial consistency exists between the final architectural plan and the preliminary architectural plan for the Buildings and the design narratives described in Attachment 'l to the PUD Guide. Consistency with conditions imposed by the Ordinance and the provisions of the PUD Guide will be more fully evaluated and determined as part of the minor PUD amendment process that is pending. FINANCIAL IMPACT: There is no direct financial impacl to the Town related to this architectural review process, other than fees paid as part of the application review. APPLICABILITY TO COUNCIL GOALS & OBJECTIVES: 09-05-17 TC PACKET The following Council goals apply to the architectural design of Buildings 7 & 8: Page 30 of 321 30 SUSTAINABILITY WILL REMAIN AN OVERARCHING PRINCIPLE THAT WILL GUIDE TOWN PROJECTS It is understood that Snowmass Village is located in a beautiful natural environment. We will remain committed to ensuring that the natural environment is protected and sensitively integrated into the Community. lt is agreed that environmental sustainability is critical to the future of Snowmass Village and will be worked toward. COMMENCE AN ECONOMIC DE ENT STRATEGY THAT WILL ENHANCE THE COMMUNITY, NOT JUSIGBQVUI Work to maximize existing assets, private and public, to increase the number of guests that visit Snowmass Village. COUNCIL OPTIONS: 1. Town Council may approve, approve with conditions or deny Resolution No. 38 Series 2017. STAFF RECOMMENDATION: Staff believes that substantial consistency exists between the final architectural plan and the preliminary architectural plan for the Buildings and the design narratives described in Attachment 1 to the PUD Guide. Consistency with conditions imposed by the Ordinance and the provisions of the PUD Guide will be more fully evaluated and determined as part of the minor PUD amendment process that is pending, and is included in Resolution No. 38 as a condition. Staff recommends Council approve Resolution No. 38 Series 2017,tor the final architectural plans for Buildings 7 & 8, subject to the minor PUD amendment being reviewed and approved. ATTACHMENTS: 1. Draft Resolution No. 38, Series of 2017 with the following Exhibits attached: A. Application-Base Village Final Architectural Plan dated August 21, 2017 B. Attach ment 1 to Ordinance 9 , Series of 2015 indicating Design Guidelines forBuildingsT&8 09-05-17 TC PACKET Page 31 of 321 31 ATTACHMENT 1 TOWN OF SNOWMASS VILLAGE TOWN COUNCIL RESOLUTION NO. 38 SERtES 2017 As put forth by the Planning Director, the applicant has shown substantial consistency exists between the final architectural plan and the preliminary architectural plan for the building and the design narratives described in Attachment 1. A RESOLUTION APPROVING THE FINAL ARCHITECTURAL PLANS FOR BUILDINGS 7 & 8 ON LOT 3, BASE VILLAGE AMENDED PUO. WHEREAS, on August 21,2017 lhe Applicant, East West Partners, on behalf of the owner, SV Building 7 & 8 Development, LLC, submitted architectural plans pursuant to Ordinance No. 9, Series of 2015 for review by the Planning Director and the Town Council in accordance with the PUD Amendment and Guide: and WHEREAS, the Planning Director conducted a review of the application for compliance with Ordinance No. 9,Series of 2015 and Attachment 1 to the Ordinance and the PUD Guide: and WHEREAS, in accordance with the PUD Guide, a public meeting notice was placed in the local newspaper notifying the community that the Town Council would be considering the final architectural design for Building 7 & 8, and WHEREAS, the Town Council was scheduled to review the final architectural changes on September 5,2017 in accordance with Ordinance No. 9, Series of 2015 and Attachment 1 to the Ordinance, and the PUD Guide, as well as to consider the recommendations of the Planning Director. NOW, THEREFORE, BE lT RESOLVED, by the Town Council of the Town of Snowmass Village, as follows: Section One: Findings. Based upon the information contained in the Application and testimony in the record, the Town Council hereby finds that: 1) The Applicant has submitted sufficient information to permit the Town Staff and Town Council an adequate review of the final architectural changes for Buildings 7 & 8. 2) 09-05-17 TC PACKET Page 32 of 321 32 TC Resolution 38, 2017 Building 7 & 8, Lot 3 Base Village Final Architectural Review Page 2 of 3 3) The conditions imposed by the ordinance, and the provisions of the PUD Guide will change due to the addition of new commercial square footage and an increase in UEs, which will be further addressed lhrough a subsequent Minor PUD amendment to be submitted by the applicant, which is included as a condition of this approval. Section Two: Action.The Town Council hereby approves the final architectural changes for Buildings 7 & 8, Lot 3, Base Village Amended PUD, as described and illustrated in attached Exhibit "A," with the following condition: 1) That a Minor PUD Amendment be submitted by the applicant to further address changes to the PUD, including but not limited to, changes in use, square footage changes, UEs, employee generation, parking and other factors where consistency with conditions imposed by the Ordinance and the provisions of the PUD Guide will be more fully evaluated. Section Three: Severability. lf any provision of this Resolulion or application hereof to any person or circumstance is held invalid, the invalidity shall not affect any other provision or application of this Resolution which can be given effect without the invalid provision or application, and, to this end, the provisions of this Resolution are severable. READ, APPROVED AND ADOPTED by the Town Council of the Town of Snowmass Village on September 5,2017 upon a motion by Council Member the second of Council Member _, and upon a vote of _ in favor and _ opposed. Council Member was absent. TOWN OF SNOWMASS VILLAGE Markey Butler, Mayor ATTEST Rhonda B. Coxon, Town Clerk APPROVED AS TO FORM: 09-05-17 TC PACKET Page 33 of 321 33 TC Resolution 38, 20'17 Building 7 E 8, Lot 3 Base Village Final Architectural Review Page 3 of 3 John C. Dresser, Jr., Town Attorney Attachments: Exhibit "A' - Application of final architectural drawings for Building 7 & 8 Exhibit "8" - Attachment 1 to Ordinance 9, Series of 2015 indicating Design Guidelines for Buildings 7 & 8 09-05-17 TC PACKET Page 34 of 321 34 **_*@ silOwmA55 EXHIBIT A APPLICATION I review for CASE TRACKING SHETT Fee Paid: N/A Check No.: Receipt No.: Parcel lD Number: Property Location: 45 / 77 Wood Road, BV Buildings 7 & I ARCHITECIURAT REVIEW Owner Name: 5V Hotel LLC Owner E-mail: Owner Phone: 97G845-9200 Representative Name: Dot Roy Rep. E-mail: Representative Phone: CASE NUMBER:2017.13 Date of Case Submittalz 8l2l17 Date of Revie{Assignment by Director:8t3t17 Planner Assigned to Case: JA Woods Completion Review Date: _ Agency Referral Notice to Paper: Date: _8117177_WTWTT PC Hearing 0ate Scheduled: TC Hearing llate Scheduled: NA 9t5t17 Recordation Fee Amount to be Paid: Recordation Date: Close Out Date: Reception No.: _ Notes: By: cDD 1/1/201s 09-05-17 TC PACKET Case Type: {Check as appropriate} AM-Admin Mod o ANN-Annexations o AP-Appealof Decision n RE-Rezoning o SPA-Specially Planned Area PUD-Planned Unit Development n SR-SpecialReview o SUB-Subdivision o TUP-Temporary Use Permit n V-Variance c ZPR-Zoning Plan Review a SP-Sign Permit Date Actlon Hours Billable? 8t3t17 This application did not receive a deposit for servicr )s as it is for architectura which an hourlv fee will be charoed Page 35 of 321 %%a 35 **,/O SHOWfrlASilil&c COMMUNITY DEVELOPM6IT Development Application Fee Agreement (flffCrtvf: Fcbrurry t. 2015) The Torvn of Snorvmas.s Village has established a fee structure for the processing of land use applications, zoning plan re viervs, subdivision plats, temporary use permits, appeals and registrations, sign permits and other planning review processes. A comprehensive list of reviews and their associated fees are described in the Basc Ratc Fce Schedule attached hereto. A Base Rate Fee is collected based on the type of application submitted. Referrat fees for other Town departments, agencies and Torvn consultants reviewing the application rvill also be collected. Applications rvill not bc acccpted for proccssing rvithout the payment of the rcquired Base Ratc Fec. The fees vary depending upon the land use application type and the complexity of the case, The determination rvhether an application is major or minor for purposes of establishing the Base Rate Fee shall be at the sole discretion of the Planning Director based upon the estimated number of hours required to process the applicarion. The Base Rate Fee for applications which fall into more than one category shall be cumulative unless found that it may be excessive in relation to the estimated number of hours required lo process the consolidated application. The consolidated Base Rale Fee may then be adjusted at the sole discretion of the Planning Director. The accrual of staff time commences at the time an application is submilted to the Department. The Basg Rate Fee is not refundablc. Actual .staff and consuhanl review time spent on the application will be charged immediately for reviewing the application, as.sisting the applicant, and addressing public inquiries. When the hours exceed the Base Rate Fee amount, the applicant will be invoiced for additional hours spent on the case by the Planning Staff. A brief description of the charge and revierv time incurred rvill be provided on the monthly invoice. The applicant rvill be billed monthly in arrears for actua! review time incuned. Cunent billings must be paid within 30 days or proces-sing of the application will be suspended. An applicant may accruc and be billed for additional administrative or review time fotlowing the final land use approval, including zoning plan compliancc review, up to issuance of a Certificate of Completion or a Certificate of Occupancy or until the terms and conditions of the approval have been satisfied, whichever occurs later. If an applicant has previously failed to pay application fees as required, no new or additional applications rvill be accepted for processing until the outstanding fecs are paid. No nerv land use applications rvill be acccpted, building pcrmit(s) issued or documents recordcd rvith the Pitkin County Clcrk and Rccorder until all costs associated with ,hlftmffi{$$nd use application to datc have bcen paid. **********+*f ******'F****t*+**!t*******:t*+{.:f **f *,t********rll{.***tUSU3?0t}********+*,tr*rF*,f*!t{.:r As the Applicant or Authorized Representative, I understand that I am reslonsibE Fo-rpaying all fees associated with this derelopment revierv application and shatl be rhe person ,U#m$ffi:rttf biuings under this Agreement. READ, ACCETTED AND AGREED TO: Print Name BASE RATE FEE: RECEIPT NO. Signature or zed Representative Date: . The Applicunt is responsiblc for nottfying the Torrn plunning' Depurtment by U.S. ilIail for any chungeln bifiing person or billing oddressl Snon mass Villnge Plunning Depnrtmeol address r s): P.O. Box 5010, Snowmxs Villsge, CO 816ls TOSV Communily Devclopmenl Department Fee Agreement and Fee schedule lail2o1sl page 1 ol 2 --09-05-17 TC PACKET Page 36 of 321 36 ) TO\\T{ OF SNOWMASS VILLAGE puD ^N{EN9MENT ARCHTTECI',URAL REVIE\\' APPLICATION PLANTNED LTNIT DEVELOP\',EN1'(PUD) Ai\lENDltEn*T lrtEANS A CI{ANCE(S) lN USE Of A FINAL PUD OR SPA PLAN, OR SUBSTANTIAL CI"IANCES IN FLOOR AREA, HEICII'I" PARKING REQUIRENIENI'S, SETIIACK REQUIREi\'1ENTS, OR O]'I{ER irlAJOR ADJUSTN,IENTS THAT CHANCE T}IE NATURE OF T}{E FINAL PUD OR SPA PLAN. G0NEIT,AL DATA REQUtRET\rENTS 7-?-t-t7 ng Address:\ on,Ihone xire oiAonticant (if different than orvnqr)' N/A f, XISTING CONDITION INFORNITION Orisinal PUDAprrronalDatc: Preseat Zoniru: Lot Area (sq. [t)Buildinr Setbacks (sq. fi.) Allorvable Floor Area Ratio ner Zonine or PUD Plan: Souare Footare of All Areas Calcutated as Floor Area bv l,UC: Souare Foolaqe ofExemoted Areas: Existinu Buildias lJeicht: # ofParkine Spaces and/or Parkinq SpaceiBed:oorn Ratio: Percent Onen Snace: PRO]'OSAL DATA 7 nninp {i I renrrestinp chanres}: Prororcd BuildinqSetbask: -Pronosed Floor Area Ratio:- Pronosed Tolal Square Footaqc of lmprovements: Prnnoserl Sou:rre Footarrc of Eremnlcd Arr.aq Pronosed Percent Clnen Snace: G E NERAI, DESCRI PTIO:\i OF PROPOSE D A}I ENDiTIENT(S)I 09.05.17 TC PACKET Page 37 of 321 Address:Phone: Addresc/l-ocalion of Pronertv: -15 Wood Roltl Proposcd Building HeiBht: Prooosed # of ParkinB Spaces and;br ParkinLSnace/Bedroom Ratio: 37 Orrr E STowMASS SruowMASs Vr r-lec E, CoLoRADo TowN Cou r.rcr r- PReseNrRrroru ARcn rrecru nRl Revrew Aucusr 21,2017 ,,r,^rO SNOWI/,.ASST/4?, 4240 Page 38 of 32109-05-1 7 TC PACKET r.t 38 09-05-17 TC PACKET TesLe or CoNTENTs 0l lrrluerucrs 02 S rrr Srnarec r es 03 lr.tsptnertor.t 04 AncsrrrcrunE 05 I\rlrrenraus a Massu.rc 06 Floon Plarus (Use Drncnnus) 07 Pnolecr Suuvanv Page 39 of 321 39 IruTLUENCES 09-05-17 TC PACKET Page 40 of 321 40 Create Gateway to The Village Narunnl SroNE Jt/nsoNRY ro Ururrv rnr VrLLAcr AncHrrEcruRE Simpler Roof Forms with Deep Overhangs 09-05-17 TC PACKET WHaT WE HEARD Gomplimentary to Existing Village Architecture Mountain Contemporary Design Page 41 of 321 4240 41 AcrrverE TH E Vtt-lec E PtazR Levcl OppoRTUNrrrES Make an Arrival Statement Page 42 of 321 Iconic Modern Alpine Architecture Legacy Sif e - Sno wmass Next 50 Years Unique Look for Snowmass fimeless / Architecture that Remembers the Past - But Looks Forward ENHnNCED WnvrrNDrNc +2f 09-05-17 TC PACKET 42 Srrr STnATEGTEs O9-05-17 TC PACKET Page 43 of 321 43 @ P.o.sr",o" sro,. @ u,.,o.. ENrRY srcN @ v,.,o". ARRTvAL & CHEc( lN Srrr PlnN Lor 3 2.48 AcREs GaRAcE ENTRANcE / TRANsrr TERRAcE OvERLooK Page 44 of 321 @ 1."..4 VTLLAGE PrazA @ sxr Brc< tnrrr @ M.o,ca. c.,n,c @ c,,*,. PARKTNc ENTRANcE A Br,.o,n" ENTRANcE o LaNoScAPED CoURTYARD & LawN N 4240 09-05-17 TC PACKET 'I,b# 44 lrusPrRATroN 09-05-17 TC PACKET Page 45 of 321 45 coSN SUNSH lrusprRATroN DAY Lo ocE, BurrERMr!K BaDcER PAss Sxr Loocr Page 46 of 321 4240 09-05-1 7 TC PACKET ELANOE ASIN T|TF l.-- , !!,' tr m at'f /, I 46 HARRY WEE5E, AsPEN lrusprRATroN Page 47 of 321 I I ENEOICT ERBERT * ,td Rtrz BENEDtcT HTcHLAND BasE VrLracE, AsPEN 4240 09-05-17 TC PACKET ff lQt ,'1k l I ". I 7 i ts xI t" RITZ { I $i# r5.lt$l!r.t )l! t .,,t, .-* .:'1'l e, n F- 47 lNsprRATroN I , t MTNERs SKilNc 1890, Asprn rft S^{ r. "-fi o,,', o" o.j*Q,," 4240 09.05-17 TC PACKET Page 48 of 321 t "iw,,rti# t. .:J J' t t 1 EETaEE--- --rl F";lt' .li l*x rit t. t ?* I t f slMU I IT 48 I ESTAURANT lNsprRATroN Page 49 of 321 4240 09-05-17 TC PACKET r!l t;* l" &# ...q ry .J,i $t#,-" 49 OMNra HorEr ZERMATT, Swrrzenrrro lNsprRATroN Page 50 of 321 4240 09-05-,17 TC PACKET 7v- tl I I ,u IItl llll ilII *r* 1. ,,. ] 50 AncHrrEcruRE Page 51 of 32109-05-17 TC PACKET 51 ReSTDENTTAL PnocRAM - 41 Uu rrs (l i Wr rcu rne Fnacrronal) - 2,3,4 a 5 BEDRoou CoruDoMrNruMs - 4 Er',rPLoYEE HousrNc Ururrs AueNrrrES - Annrvel CeNren / CeNrnll Vrr-lecE CxEcr rr - 5,5l3sr or RErarL - 5,l78sr MeorcaL CLrNrc - l,0l8sr Rererl Frrrrss Sruoro - Resroerurs FrrNEss CrNren - Srr lN a Srr Our - Resroerurs Srr Locrens Pno,Ecr OvERVtEw Page 52 of 321 ,... I o..s"**. 4240 1,,tug*,,",2P'F I' 09-05-17 TC PACKET 52 Two Buildings - One Design Conls & OalecrrvES CovpLTMENT THE Exrsrrruc Burr-DTNCS Page 53 of 321 Provide Sheltering & lconic Roofs SusrArNAeLr DESTcN - LEED Cor-o RrrlECT THE DnnvA & ScALE oF THE N/ouNTArN SErrrruc Unique to Ski Resort Design Create a Contemporary Mountain Design 4240 09-05-17 TC PACKET 53 OttE SNowMAss - SNowMAss BlsE Vrr-lecE 4240 09-05-17 TC PACKET Page 54 ot 321 -..r ".}. ,' J t. d!t -t_ 3 54 ru Orue SNowMAss Bese VrllacE Aenral PEnspEcrtve Loorruc Nonrx tf 09-05-17 TC PACKET Page 55 of 321 hs *L i, i:,ffi.! rl H 55 Orue SNowMAss Anarval PeRsPEcrtvE t! 09-05-17 TC PACKET Page 56 of 321 a '(::,^ ,a IB M &w", . ,_ ,,:.,-.,. .. ;lihi/i; fil1{,u* 181 t1TI l ffi$ !I u! rl I I I WiI _i Ll- I _:- .:h t ig:ir !T i I [' 56 ONe SNowMAss Vrr-lecE Plaza Penspecrrve 4240 09-05-17 TC PACKET Page 57 of 321 d 4 "r'< 4 IImJ, ,1 ;; Ja)mII $; i , : I I I I I a <l IIt !t Illr n __a t I:l 57 ONE SNowMAss Nonrx PEnspEcrtvr er Vrllecp OvERLooK 4240 09-05-17 TC PACKET Page 58 of 32 1 tx !l rr 'E -h---a; {!ii r lrlil iI .i$ Ii;It' rfl "r1 : [3! ET !! t, I t tr r! nrItl l iIs Tlrii i ;;;;!!I'ii s= ,qi !! ;t! iE '{k ' r- !!f, lltlttr tx ::. --n. I!aa6-*..--- r;f us"* .& . ],i I I lrI Tr 58 Or.re SNowMAss Annrval PeRspEcrlvE FRou Bnusx Cneer Rolo 4240 09-05-17 TC PACKET Page 59 of 321 t M, 11 i*i;c. r d, a 9-- ;dlt, !! F" !t !|' !l 9' rarll l!! ! r !l'!f t rr! w 59 [VeTERTALS & JVnssrNG 09.05.17 TC PACKET Page 60 of 321 60 Pnevrous PUD Desrcr.r ExrrRroR CouPARtsoN Burr-oruc 7 Pnoposeo Drsrcr.r Page 61 of 32109-05-,17 TC PACKET I!l*iu{r&*tu -\?- .-, a l-1 IIIII u* r,rr----'* - l, v i tll tI I r, 'i !_?t i l* n n flf,ffi ,u I I IT E H ar ;l lr mffi3ffi3m 61 Pnevrous PUD Desrcr.r ExrrRroR CovPARrsoN Burrorruc 8 Pnoposro Desrcr.r Page 62 ol 321 !1! 09.05-17 TC PACKET .'--\ ;s:E! !t[k I L = n!lr !r !! I If,!r lli!! !!trt ,l! rr !-r !! !! !! !! !! !! r1-, -''T'w; lrt llll ir,. _..#-.-..! .ii. r ;1 i ii *r r ,ii !! !t I ,rJ ii'rt I ,itt I lr .,| , {lll, r . llfll r r !!!!l r , t, ItE a !!- ll ta rl -E-,IE E E tl I tt Ilii !11,!lt rlt;u!! t] !! lll 1i tt rr rr ta ta II ll ll tl ll I I I E B I lt!!!!,3 ---E 62 lMnssrNG & Hercur BUILDINC 7 PUD CO]UPARISON . INTRODUCE STEPPED LOW ROOF CANOPIES TO CREATE HUMAN SCALE AT ENTRANCE . MAX HEICHT SHIFTS FROM CENTER TO EAST . ROOFS DESICNED TO HOLD SNOW RATHER THAN SHED PUOMAROOFHEICHT""'at:t4Tt"""' PREVIOUS . NORTH ELEVATION y! 09-05-17 TC PACKET PROPOSED NORTHELEVATION Page 63 of 321 !r - ffiE mm mm mffi m rn 63 l\4nssrNC & Hrrcur BUILDINC 7 PUD CO]MPARISON TO DEMONSTRATE:. SNOW MANAGEMENT. STEPPED ROOF FORMS PREVIOUS, SOUTH ELEVATION HEICHT - 'r,13+ -'---- is{+ -. --- -#r{ ---- --rFJ+ PROPOSED. SOUTH ELEVATION 4240 09-05-17 TC PACKET Page 64 of 321 m m mmm 64 lVnssrNc & HrrcHr BUILDINC 8 PUD COMPARISON TO DEMONSTRATE:. SNOW MANAGEMENT. STEPPED ROOF FORMS PREVIOUS NORTH ELEVATION BUILDINC FACADE REDUCED STORY *t*ELEVATOR OVERUN PER LUDC PUD MA ROOF HEICHT Et - E,49r'-ro' PROPOSED , NORIH ELEVATION 4240 09-05-17 TC PACKET I ** Per sec. r6A-r-2ro OF LUDC, Elevator Overiun complies as Permfted Obsrudion Page 65 of 32'1 i-.) nH g H I g u EE H H u 65 MnssrNC & Hercur BUILDINC 8 PUD COMPARISON TO DEMONSTRATE: . CESTURINC SHED ROOF FORMS REFLECT MOUNTAIN SETTINC . ROOF STEPS DOWN THE HILL-SIDE PREVIOUS . WESI ELEVATION ***ELryATOR OVERUN PER LUDC PUD MA ROOF HEIGHT I E EL =E,492'-ro' PROPOSED. WEST ELEVATION 4240 i* Per Se.. r6A-3-2lo OF LUDC, El€vator Overrun Compli$ ar Permin.d Obstrudion Page 66 of 32'109-05-17 TC PACKET trl E E rim 0il r I t u E l1 rTITN E gr{J[] E I I I I 66 Burr-DrNc [VnrERrALs Hr(oiY BlowN - SBS CRANUUTEo WEATHERED VERTTcAL CoRRUcaTED M ErAL Sr DrNc VrNracE Wooo BARK DARx. NtcHtHA iBtR cEMtNr PANELs WrNoow MuLLroN, MET^L PANEL, FascrA, BAlcoNY RarL. DaRK BRoNzE PATNTEo STE€L - CoruMNs AND BEAMs, BALcoNY STtucrunE & RArL MoNTANA "MooNUcHr" - SToNE Page 67 of 321 4240 09-05-17 TC PACKET tts I I li I *-'{ rq+ ,-a r !!: <t llr il++ ; I II A__aII 67 Burr-DrNc 7 ***ELryATOR OVERUN PER LUDC Nonrn Elevarror - AanrvaL LeveL PUD MU ROOF HEICHT"""otottij;:""""""' tcoNrc sHED RooFs w DEEP 4240 09-05-17 TC PACKET re.#9, BALCON ES il!"j t SHELTERINC ENTRANCE CANOPIES CRANDruO STORY ENTRANCE # Max 1'-o" .x.mption per p. r9 ofTOSV Base Village Cuide, Exhibit j, SubsEtion 2F ** Per Sec. r6A-3-2ro OF LUDC, Elevrtor Ovcrrun Complies as Permifr.d Obstrudion Page 68 of 321 *r'HEICHT EXEMPTION ffiffi m m 68 **r'HEICHT EXEMPTION Eesr ELEVATToN Burr-DrNc 7 PUD Mfl ROOF HEIGHT EL = E,462' _ - ror1*t+{t ffLt. ',118:.-t _ _ _rE!!++ _.vrJrG€\*+#+ Pr /@EL3 - - - -t2ta r-iF-rl l?]WE!&-lrr -l lz v _ __-ssi+*+ * Max rro" .x.mption per p. r5 ofTOSv Base Village Cuide, Exhibit 5, subsedion 2F #* P€r S€c. r6A-l.2ro OF LUDC, Elevator Ov€rrun Compli€i as Permilt€d Obstrudion Page 69 of 321 4240 09-05-17 TC PACKET -1 69 **r'HEICHT EXEMPTION Burr-DrNc 7 PUD MA ROOF HEICHT EL = E,4E2 * Max r'-o" eremption per p. r5 ofTOSV Base Villag€ Cuide, Exhibit 5, Subsectron 2F *** Per Sec. r6A-l-2ro OF LUDC, El€vator Overun Complies as Permited Obskudion Page 70 of 321 WEsr ELEvATToN 4240 :'tuPn2o'7 p:9. ,l O9-05-17 TC PACKET F{:i , FTilbu "HJ;:--'i' r-I-l iffi,i,tll ffi :mi[.il---r-J i =:r : --, IFFI.io,l I i.ini!]J j EHH xl til I mf TIL_l 70 Burr-DrNc 7 RfrAIL (726 s0 PUBI,IC ENTRYTO TRANSPORTATION CENTER Sours ElEvarron - VTLLAcE Pleza **r'HEICHT AEMfiION ***ELEVATOR OVERUN PER LUDC PUO MU ROOF HEICHT -lEr:fl CORNER W NDOWS ------trTo RESIDENTIAL ENTRY RflAIL (49r sf) * Max r10" exemption per p. r5 ofTOSV Base Village Curde, Exhibit 5, Subsedion 2F s Per S€c. r6A-3'2ro OF LU0C, Elevator Overrun Complies as Permifred Obrtrudion Page71 ot321 4240 09.05-17 TC PACKET 71 Burr-DrNG MnTERtALS HTKoRY BRowN . SBS CRANUUTED Cuss A Roor WEATH EtED VERtrcaL CoRRUcaTED M€TA! SrorN6 VTNTAGE Wooo Bae( DaRK NrcHrHA FrBER c€MENT pANtLs WrNoow MuLLroN, MtraL PANET, FA5cra, BaLcoNY RarL Danx BRoNzE ParNrro STE€L - CoLUMNs ANo BEAMS, BaLcoNY SrRUcruRE & RArL MoNraNA "MooNLrcHT" , StoNE MasoNnY VENtEn Page 72 of 321 IIIIII 4240 09-05-17 TC PACKET iii -il I} Eirrri $,,ii .t I IiT .il 1j r;ll*E rrl Ii"'{ fiT.T ILt!S !!!tt :0 I ._ ii i/ . L- ffi t1"-f -Itrrf:!l llr Iii ir,lri ii -r r {!! t r!! f iIlia--m' iJ [ii .II rg - .-,,-l 72 **TELEVATOR OVERUN PER LUDC Burr-DrNC 8 SLOPED SHED ROOFS W DEEP OVERHANCS **r'HEl6HT UEMPTION TWO STORY STONE PLINTH CLINIC PAR(INC ENTRANCE PUD MM ROOF HEIGHT EL = 8,49r'.ro" RflArL {2,129 sf) LEVEL ] BUILDINC CONNECTOR 4240 COVERED MAIN BUITDINC ENTRANCE Nonrr ElEvlrroN - AnnrvaL LeveL TRANSIT CENTER CARAGE ENTRY * Mar r'.o" rxemption per p. r5 oflosv Bas€ Village Guide, Exhibit j, subsection 2F .* Per Sec. r 5A-3'2ro OF LUDC, Elevetor Overrun Compli€s as Permiftrd Obstrudion Page 73 of 32109-05-,17 TC PACKET .I T m m t u COVERED DRIVE L- 73 Burr-DrNc 8 *rr1. =tJ-fr-l --{--= -r=;+-l$i-I'i_l_- m TJil *"TELryATOR OVERUN PER LUOC PUD MA ROOF HEIGHT EL- t,492lro" '" ---.**Bfrta -----sF++ --*'-trt+PUZA ENTRY CANOPY L (2,rr9 sf) LEVEL 3 BUILOINC CONNECTOR Wesr ELEvATToN CARACE ENTRANCE * Max r!o" exemption per p. r, ofTOSV Ease Villag€ Guid€, Exhibit ,, Subsection 2F rd Per Sec. r 6A.l-2ro OF LUDC, El€vator Overrun Complies as Permitted Obstrudron Page 74 of 321 !_1f 09-05-17 TC PACKET r*r'HEICBT EXEMPTIoN LJj ilr':] sI I I l 74 Burr-DrNC 8 fir'HEICHT UEMPTION r}*ELEVATOR OVERUN PER LUDC 4240 COVERED CLINIC ENTRANCE ANO EMERCENCY VEHICLE STACIN6 Eesr ELEVATToN PUD MA ROOF HE CHT EL = 8,49111o" STACKED SALCONIES * Max r'.o" exemption per p. r5 oflosV Base village Guide, E$ibit 5, subsection 2F ** Per Sec. r6A-3'2lo OF LU0C, El€vator Overrun Complies as Permitted Obstruction Page 75 of 32109-05-17 TC PACKET COVERED CORNER BALCON ES il EIc;tI [,.i l+ u iT1 tU rnE:u TTlrtlffi TI-EI: u -il - i.+- ru I .1. I 75 ***ELEVATOR OVERUN PER TUDC cUZINC AT EIEVATOR LOEBIES Burr-DrNc 8 **r'HEICHT ExEMmION PUD MA ROOF HEI6HT RfrAIL (r,t29 sf)REIAIL 0.9a9 5f) EL= E,492:ro," ROOfrOP AMENIN T€RRACE & SPA a PtM ENIRY CANOPY Sours Elevertor.t * Max r'-o" .xemption per p. i5 ofTOSV Bas. Villag€ Cuide, Exhibit 5, Subsection 2F d* Pe. Sec. r 6A'j-2ro OF LUDC, Elevator Overrun Complies as P€rmifred Obshudion Page 76 ot 321 1:12 09-05-,I7 TC PACKET F 76 Floon Plnrus Page 77 of 321O9-05-17 TC PACKET 77 tr iltr trT Pnevrous Burr-orr.rc Pleu, Mencu 201 6 - P3/LevsL 1 Burr-DrNc 7 Plerus Page 78 of 321 t! 09-05.17 TC PACKET I I :t I II 78 .r- I I Ij it \ Burr-DrNC 7 PtANs ! con.unrty !t,."e *.n*riaIn*r ! srr eeuro F*m6 -_!--,r-P3i LEVEL r Page 79 ot 321 - 4240 09-05-17 TC PACKET -:7r f;m I I I 79 4240 PnEvrous Burr-orruc Pllr.r, Mrncr 2016 - P2lLevet2 Burr-DrNC 7 Plnrus Page 80 of 32109-05-17 TC PACKET 80 Burr-DrNG 7 Plaus lconmtyFdk ! rreca ;-,e*u I naar ! srr ncum PzlLEVEL z Page 81 of 321 4240 09.05-17 TC PACKET Ft:t--- --=z-- -I :1 I l! # 81 42f Pnevrous BurLorNc Pler, Mancu 2015 - Pl/LeveL 3 Burr-DrNC 7 PlnNs Page 82 of 32109-05-17 TC PACKET tr tr r il IIt 82 1 Burr-DrNC 7 Plarus !conmityFdtu ! e*rpt R*rid Ina l*neuuFffi _-_+-- Pt/LEVEL 3 Page 83 of 321 4240 09.05-17 TC PACKET =f t._r'1:+ I I E 83 !2!o ) ^a"*t*v) p,* 11 09-05-17 TC PACKET DU Pnevrous Bu rr-orrc Plaru, Mnncr 20]6 - Lsvel 4 Burr-DrNC 7 PlnNs Page 84 of 321 ;!-''':i I ,I -T-._--.-.. _ |r*"**fr.....r".- C i it D tr tr ii I I n Dotro 84 IT- Burr-DrNG 7 PlnNs ! conmunityFdilh ! e,erpt "; n*anu !nair ! sxi neuraFdh6 VILLAGE LEVEL 4 Page 85 of 32'l yf 09-05-17 TC PACKET lf-:--]i 85 tf Pnevrous BurlorNc Plaru, Mlncn 20.l 5 - LevrL 5 s" 5 Burr-DrNG 7 PlnNs Page 86 of 32109-05-17 TC PACKET tr tr I f t- 86 +4 ]--- i Burr-DrNG 7 Plnrus ! conmng Fedtu !r,."e -_ n*u lnar !*nelamFffi6 LEVEL 5 & 6 r-, -, Page87 of321 -I . omsnl]*hals 4240 2'auPn2oI7 prr. to 09-05-17 TC PACKET -t ffi 87 4240 Pnevrous BurLorNG Pler, Mancx 20.l6 - LEvEr- 7 Butt-DrNc 7 Pr-Rrrts Page 88 of 32109-05-,17 TC PACKET = L--l _:f 88 +--+ Burr-DrNG 7 Plnrus ! mm,r,ry ! et "pt *, Rsonl,d !n*r I srr n.uteo Facllli6 T LEVEL 7r-, -,. 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I c@muiltyFsiui$ ! ererpt -- naAU In*r ! srr neura FdB ii, -_.9 \qiaI I ; I e?-lL tlo pl L LEVEL 8 "'---" g9 09-05-17 TC PACKET Page 105 of 321 -1-- I I i I.' ll il -rt it i r!" + ll 1.. I I rll i i 105 09-05-17 TC PACKET Pno,Ecr SurraMARY Page 106 of 321 106 Previous Design, March 2or6 Parkrng Proposed Design 2or7 Pilking C.n.r.te.l 7: 16 spaces 8:23 spaces ali.i. ., <f,..< 60 speces 8€narated P*lin9 tu atiAcd 6o stalls Employee Housrng P.rkin&Cene,.t.d 7: r7 SPaCes E: 44 5p.ces clini. .r <f,..< *E2 space5 generated per Perking celculation. P^rki^g 9r6vit.d 62 Stalls 7:12.458 i,85 Total - ,7.3 Square Footage Employ.. H.r,.ing C.n.12t.d rl,25r sf Emfloy.. H.u.ih8 Pr.vided in ? & 8 7: 4 Employ.. Housing units 8: o Fmploy.. Hduring uhits Total - 4 Employ.! Housing Unats - l,r06 sf Un( Equrvalence Fmplovee Housinr Cener.ted r8,r55 sf Fmployee Housing Provided in r & 8 7: I Employee Housing units 8 r Fnploy.. H.u<ing !nit Total - 4 Employee Housing Units - 1,692 sf Employee Housing t!4tigated Lot I = 1,592 sf Added 586 sfofEmployee Housing Page 107 of 321 7: r8.o5 8: l3 6o Total - 6r.65Project Sum mary 4240 2'augun,orT pag€ 70 09-05.17 TC PACKET lsilnlld rf 7:28,#2 tf 8 o, m/.f Total - 125,96 tf CffiLa3alqd 1: i,7gE sf 8:fff Total - r,79E sf fa.X, t-Lmnf !f 7:82\ sf E:olf Total - E25 5f SfdaJt Gat, 7: 4069 s( E:d Total - 4,o59 sf Cdil!*, i.dhrrf 7t 1,196 tf 8 5998.f Total - 7,194 sf Total Square Footaqe l:lz,ltl sf 8 Eg79i <f Total - r22,t!r rf 7i r,559 sf 8: r.. .f Total - 2,lEr sf 7: t,zt7 sf 8 9.96.f Tohl - 5,tr 5f 7: r,510 sf E:ri Tobl - 3,5ro sf 7: 960 sf 8 6 199<F Total = 7,4t9 rf 7: 35.910 5f 8',.3.m..f Tobl - rl9.'2 sf * Gen€ration rat! before any shared usa rlductions 7:40,06l sf 8 ,o.3" <f Tot.l - r42,r74 5{ ",'Max rlo" exemption per p. r5 ofTOSV Base Village Cuide, Exhibit 5, Subsection 2F**: Per Sec- t6A'l'2ro OF LUDC, Elevator Overun Complies as Perm ited Obstruction 107 09 05.17 TC PACKET THeru < You Paqe '108 of 321 108 SNOWMASS BASE VILLAGE Design Guidelines for Building 7,8, IOA & B, 11 and 12 EXHIBIT B DESIGN GUIDELINES BUILDING 7 As a gateway to the village and access to the transit center, building 7 should architecturally reflect its use. The drop off and transit center access through building 7 should have a grand entrance with easy-to-read signage. The public component of the building needs to read as public space in scale and materials and be differentiated from the residential use in the building. This building has impressive down valley views and should be capitalized on with gracious windows and access to deep balconies. Natural stone masonry anchors the base of the building and ties it to the flanking garage entrance and building 2C building. The type of stone may vary but the connection to the flanking buildings defines building 7 part of the overall base village. Variation in building planes and the use of different materials are encouraged to reduce the perceived scale and mass of the structure. The main roof lines with deep overhangs are encouraged to address snow management for the pedestrian access below. BUILDING 8 CHARACTER lMASSING o a a a a a A prominent building and part of the village gateway, Building 8 architecturally compliments building 7 but should reflect its primary residential use. The exterior design should address requirements for the medical clinic with protective roof structures for emergency vehicle and patient access. This building has grand down valley views which should be celebrated with glazing connected to deep balconies. Natural stone masonry anchors the base of the building and ties it to the flanking garage entrance. Variation in building planes and material articulation are encouraged to reduce the scale and mass of the structure. The roof forms should reflect the direction to move to a more contemporary design and provide simpler forms. Articulation of feature roofs is encouraged as long as they enhance and don't distract from the design concept. a a a a a a 1 09.05-17 TC PACKET Page 109 of 321 109 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING September 5,2017 AGENDA ITEM: consideration to Authorize a Letter of support to create a partnership with the Aspen Cenler for Environmental Studies for the Use of Building 6 PRESENTED BY: Clint Kinney, Town Manager BACKGROUND: Representatives from ACES including Chief Executive Officer Chris Lane, Board Chair Michael carricarte and Past chair Jeff Berkus will be at the council meeling to report on ACES's due diligence efforts regarding a discovery and climate center here in Snowmass Village and provide a verbal updale to the Town Council. Through the December 21, 2Ol5 Base Village PUD approval, rhe Town accepted the dedication of(the luture) building 6 as part ofthe necessary community purpose requirement. The approval ofthe PUD did not specify or otherwise require a specific use ofthe building. One of the overarching Soals the Council set for the building's use has been to help bring vitality to Base Village. Since accepting the building as a community purpose, the Town has worked with a number of potential partners and stakeholders to develop a possible use for the building to meet that goal. One such potential partner has been the Aspen Center for Environmental Studies (ACES). ACES was originally approached by Snowmass Discovery as a potential partner in the project. Following many discussions with both organizations, ACES and the Town started working together to discuss a potential partnership. The organizations saw the tremendous potential of working together to create a facility that could simultaneously meet the needs of the respective organizations. Representatives from ACES and the Town have met on numerous occasions to discuss what a partnership would require and entail. After an Executive Session with ACES in April 2017, it became clear that a true collaboration on the project would be needed and a strong working relationship would need to he developed. The draft letter attached outlines hou'the Town is u'illing and able to panner with ACES on the project. As outlined, the Town would provide the necessary capital for the start-up and then commit to help oft'-set the on-going operating costs for I I years into the future. For their part. the Town would expect ACES to use their connections and expertise to raise a substantial amount of funds to complete "the finish" of the building and then operate the facility. Should Page 110 of 32109-05-17 TC PACKET 110 this pannership move foru'ard, we would expect the details of these commitments to be flushed out through a series of agreenrents. The purpose of the letter is to show in writing the Town's commitment to this project and this potential partnership. That understood, this letter will demonstrate the Town's commitment ro the partnership to the ACES Board. FINANCIAL IMPACT: The eventual financial impacts of forming this partnership are significant. The letter commits to entering into agreements for use of the $6 million building, providing $1,050,000 over three years in start-up funds and, for years 4-l l, $100,0OO annually for operations. As stated above, the building shell is being constructed as part ofthe community purpose requirement of Base Village, so there is no direct cost to the Town associated with it. In addition, there will be no CAM's applied for the first l4 years. The $ 1,050,000 dollars is expected to come from rwo sources. Firsr, the Base Village Developer was required to provide the town with $700,000 in cash (as funhcr community purpose) for a use to be determined by the Town. We believe these funds are well suited for this project. The second source of funds is expected to be Holy Cross Enhancement Funds. These are funds paid to TOSV to help achieve identified goals of the community; the use of funds needs to be approved by Holy Cross Energy. On average, the Town generares slightly more than $90,000 annually in these funds and currently has a fund balance ofover $900,000 available to use. Holy Cross Energy is aware of this project and, upon initial review, is supportive of the potential use. The annual contribution of $ 100,000 would come from the same sources that pay for the current lce Age Center on the Mall. These funds are anticipated to be paid over a number of yezus to ACES. Because the payments would occur over several budget cycles, any financial agreement entered into will need to contain the Town's standard *TABOR Language" stating that these funds will be subject to annual review and appropriation by the Council. ACES is aware of this provision in TABOR. APPLICABILITY TO COUNCIL GOALS & OBJECTIVES This potential partnership wilh ACES could address several goals adopted by the Council including: 1) Working toward a continued commitment to resiliency, 2) Working toward improved regional approaches, and 3) community building COUNCIL OPTIONS 1. Approve the letter and authorize the mayor to execute it 2. Modify the letter and then authorize the mayor to execute it 3. Choose nol to send the letter at this time 09-05-17 TC PACKET Page 111 of321 111 SIAFF RECOMMENDATION: It is the recommendation of the TOSV staff, that the Council, by motion Approve the letter of support and authorize the Mayor lo execute it. 09-05-17 TC PACKET Page 112 of 321 112 fi,rAss September 5,2017 ACES Board of Trustees 100 Puppy Snrith Street Aspen, CO 8l6l I Dear ACES Board Members The Town of Snowmass Village is greatly appreciative of the working relationship we have cultivated with ACES over the course of the past few months. Our collaborative effort to create a shared vision for the use of "building 6" has cemented our belief that we are working together toward a very worthy goal. We believe the potential partnership between ACES and the Town of Snowmass Village will be mutually beneficial for the Town as a means of creating vibrancy in the Base Village core as well as an opportunity for ACES to inspire a commitment to the earth through building a community of knowledgeable, capable, and motivated stewards of the environment. The Town Council is excited about the potential of creating and developing a discovery and climate center with ACES. The Council is well aware that your organization is currently working through your strategic plan and is undertaking the due diligence necessary to commit to a partnership of this magnitude. Through our continued discussions, we clearly understand that the Town's support for this significant endeavor is critical to its success. To this end, the Town is fully committed to a partnership with ACES and is willing to make specific assurances to honor this effort. Of course olrr cornerstone commitment is to enter into an agreement by which the Town will provide ACES with the long-term use of Building 6. This model, low-carbon, exceptionally energy efficient building, is located in the heart of Base Village, and is estimated to be worth well over six million dollars. In addition to providing utilization of the building by ACES, the Town is also committed to assisting ACES with the anticipated start-up costs associated with the discovery center. To meet this need, the Town will contribute $350,000 annually for each of the first three years to be used towards additional fundraising and necessary actions as it relates to the opening and operating of the facility. Finally, understanding that this is a long term partnership and the on-going operations of the facility need to be addressed, the Town willcommit $100,000 annually to ACES for the I I years following the start-up contribution. Because of the legal requirements in the state constitution, these financial contributions will need to be formalized and finalized in an agreement with TABOR compliant language; but understanding this legal rown of s'€gi0g5y{+.tqp Pqgrcmwmass village, colorado 8161Pd$U21.1$7Ofiglefv.com Tearc 113 requirement, please know that the Snowmass Village Town Council is fully committed to this keyrtonc contribution tou ard this project. We trust that this robust financial contribution clearly indicates the Town's srrong commitment toward developing a long{asting partnership with ACES and toward creating an outstanding resource for our community. We fully expect the climate and discovery center to go far "beyond the bones" and believe this project will be beneficial to ACES and Snowmass Village in our shared endeavor to preserve an iconic Town treasure and help address the climate change issues that affect us all. On behalf of the entire Town Council, we look forward to working with you. S incerely, Markey Butler, Mayor Town of Snowmass Village CC Chris Lane, ACES Executive Director Clint Kinney, Town Manager rown of sw0ros-YFsqleoFBcKEqhowmass Villase, colorado s161Pe0d21.{22[z6prgflgv.com 114 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING: AGENDA ITEM: Presentation of the 2017 Community Survey Results PRESENTED BY: Travis Elliott, Assistant to the Town Manager Jason Morado, ETC lnstitute BACKGROUND: The results from the 2017 Community Survey are in. Jason Morado, with the ETC lnstitute, will be at the Town Council meeting to present the results to the Town Council and answer any questions. The complete report of results is also attached (attachment A) for your review. Overall, the results from the survey are extremely positive. The vast majority of respondents indicated that they were "very satisfied," "satisfied," or "neutral" with the universal community indicators that were asked in the survey: . Overall quality of services provided by the Town - 75% positive . Quality of life in Snowmass Village - 89% positive o Feeling of safety in Snowmass Village - 96% positive 85% of all respondents also indicated they believe that the "sense of community" in Snowmass Village is improving or staying the same. When compared to other municipalities across the country, the Town of Snowmass Village rated above the U.S. average in all 17 areas thatwere assessed. Details on these comparisons are available in the benchmarking section of the attached report. Upon the finalization of this report, the Town Manager's Office will begin distributing the results to the organization, congratulating staff for the positive scores, and assessing opportunities for improvement. FINANCIAL IMPACT: The Town estimates that the total cost to execute, advertise, and analyze the 2017 Community Survey will be $15,000. This is included in the 2017 budget. 09-05-17 TC PACKET Page 115 of 321 September 5, 20'17 115 APPLICABILITY TO COUNCIL GOALS & OBJECTIVES: the 2017 Community Survey directly relates to the Town Council's goal of increasing and strengthening Community Engagement. COUNCIL OPTIONS: No formal action is required of the Town Council at this time. STAFF RECOMMENDATION: No action is necessary. ATTACHMENTS: A. 2017 Community Survey Report of Results B. Appendix of Open Ended Comments 09-05-17 TC PACKET Page 116 of 321 116 Town of Snowmass Village Community Survey Submitted to the Town of Snowmass Village ETC lnstitute 725 W. Frontier Lane, Olathe, Kansas 66051 August z0tl ETC ? lxrc l'rt r -Page 117 of 321 ...helping organizotions make better decisions since 1982 Open Ended Comments 09.05.17 TC PACKET 117 ETC { t.l $\"|-t.{-i r".|r*i Contents Question 9 L Question 11 13 Question 13 19 Question 14 29 Question 15 46 Question 19 50 Question 22 57 Question 25 66 Question 28 77 Question 30 88 Question 34a 101 118 Town of Snowmass Village Community Survey Report - Open Ended Comments Q9. OPTIONAL: Do you have anycenqnQprlttabeutservices provided b Department that vould lrke lqshale? o There are a lot of options which is nice, but it is still not affordable o " l. Pet availability is important o 2. Affordability for even deed restricted housing is becoming unaffordable. o 3. HOA Dues for certain areas seem abnormally high" o 3-4 bedroom home would be ideal with garage/storage. o A lot of hypocrisy within rules and regulations by housing employees. Very much a good old boys club. Housing employees seem extremely lazy and unmotivated to help. o Allow us to list our homes on Airbnb while we are out of town. Make rules around it. Set guidelines. . Allowing dogs for a non refundable fee would be a very appreciated step. o As a Creekside resident I am very pleased with the recent improvements to our buildings. My apartment is noticeably cooler this Summer and electric costs over the winter were way down. I feel badly that some of rny neighbors have a hard time following the recycling guidelines for our free trash and recycling program, I'd be happy to help change this if anyone had any ideas. Keep it green, I think you guys are doing a greatjob. o As a teacher it would be nice to have the option to be included in Snowmass housing. We teach Snowmass kids. Currently we are only allowed in Aspen housing. Please consider allowing teachers the option of Snowmass housing. o Awesome quality of service great crew nicest people in the world could use a few less trees thanks for all you do . Build more affordable housing o Building affordable units will bring more of a community feel to the village & more activities that are not tourist driven. . construction planning could be better, work smaller focused projects in a shorter time instead of multi unit overall that lasts 2 years o Currently own a 2 Bedroom in Rodeo Place and it has made living in Snowmass Village possible and affordable. Would like to see more employee housing options built so more people have this same opportunity. o Entered the housing lottery (did not win). I was very happy with the application experience with Teri o For the rental housing they are very responsive. I think that the exterior renovation in the second phase of Brush Creek took much too long to complete. The housing department should have stayed with the previous contractor if they were available. It was terribly disruptive for an entire year. They started mid-June with scaffolding and did not complete until Feb or Mar. the windows on the Brush Creek employee housing should be cleaned since the construction was done. o Great housing opportunities that are also affordable. . Housing department needs to fund the capital reserve accounts in deed restricted owner occupied condominiums/town homes. Since any and all appreciation is capped at a silly low rate, the costs associated with roof replacement, boiler replacements, painting, wood replacement etc. becomes onerous. Sometimes the costs of these Capital projects exceed the minimalappreciation gained. . Housing is way too difficult to come by and far too expensive for everyday workers s ETC Page 1 119 Town of Snowmass Village Community Survey Report - Open Ended Comments . I am a full time resident who does not work so I do not qualify for Town housing. Therefore I did not answer these questions. o I am shocked that rental units do not meet the most basic (expected) level of security. Why are there no dead-bolts or simply security door guards to prevent entry when someone is home? I know of numerous break-ins simply by someone using a credit card to slide in and defeat the basic lock on the door knob (one such instance was published in the Aspen Times - which further advertised how easy it is to break-in to the employee housing units). There are many single women living alone in these rentals, and I cannot comprehend WHY the town is not more considerate/concerned for locals' safety/well-being. . I believe that the idea that Snowmass Village employee housing is provided to year-round employees of Snowmass Village is completely false. Knowing that the housing department and staff is aware of the number of residents either renting or owning these units while not working in Snowmass Village frustrates me to no end. I have been given the impression that if anything involves more work for the TOSV Housing Dept. staff, they have no interest in it. o I do not have any experience with H D o I feel Snowmass village dies a better job of being transparent . I have been a 25-year employee in Snowmass Village and Aspen. My husband and Icould not qualify for deed-restricted housing due to assets, though free-market was also out of reach for us. Feel that this situation could have been taken on a case-by-case basis to allow us to live in employee housing. o I have employees that have worked for me for several years and have grown frustrated by the availability, lack of contact and restrictions. One individual in particular was born and raised in PitCo, worked for me full time for 2.5 years and was told the wait was close to 2 years. I get that there is a lack and a huge demand. If not being done so already, I would hope that homegrown individuals such as he would receive some preferential treatment over a recent transplant, even if said person worked longer in the Village or Pit Co . I have run the Snowmass Medical Clinic for 25 years. Unfortunately, only being open during the ski season, it doesn't give me the 1400 hrs. to qualify for employee housing. I even start back two months before the clinic opens on Thanksgiving, however it still doesn't quite give me the 1400 hrs. I think I have provided such a valuable service to Snowmass Village and would love to be able to qualify for housing because I am so immersed in the village. I am one very dedicated Snowmass Village employeel Ijust wish there could be exceptions made for longevity of employment of Snowmass village employees! o I love living in Snowmass Village. The Housing Department have always treated me fairly, and professionally despite my occasional complaints. They are friendly assets to our community from the maintenance department to the folks in the office. Thank You . I love living in TOSV housing. One thing that can be improved is they're so hardcore about the work all40 hours in Snowmass requirement. I get it to some degree, but jobs can be seasonal and quickly changing here, so one year you qualifo for housing since you work in Snowmass and another they might not consider you since you work in Aspen. I know they say Pitkin County, but that doesn't seem to be the reality. o I love where I live. I am very lucky to be where I am. With that being said...There has been ongoing difficult to deal with construction (my building as well as adjacent buildings) for 12+ months..... and when I asked for some sort of compensation (reduction ofjust I months rent) I was pretty much laughed at $ETc Page 2 120 a a Town of Snowmass Village Community Survey Report - Open Ended Comments I own my own business & work in SMV since 2012, but because my business is service based I did not officially register my business with the town. It is registered with the state and my professional license board at a SMV address. But I do not feel It is fair that I should not be given priority in the housing lottery for rodeo place housing simply because it is not registered with the town. I was unaware of this requirement otherwise I definitely would have registered as it has long been a goal to qualify for rodeo place & my family would love to be able to stay in SMV even as we are outgrowing our home! "l personally give Joe, Terri, Rick, Ward, Daron, and Matt all an A+. (Not to forget Matt Pine, and anyone else I'm missing...) The level of service and detail they provide exceeds anything I'd expect in ""affordable housing"", and truly rises to 5 stars. They indeed go the extra mile. o And the Brush Creek remodel looks stunning; kudos to Jim Kehoe on his design." o "l seems that that the maximum asset and income limits are set too low (perhaps for certain housing types) and appear to only apply to qualified younger service type workers that mainly support the Skico, lodging, retail and the food/beverage industries. . There appears to be limited options for older established workers that have earned and saved and are automatically disqualified from applying for the government housing because of their age and success in life. o There might be an option for restricted free-market housing marketed more for well-established skilled professionals, administrators, managers and the like that also bring in spending money to the community as well as talent that could potentially serve on Town boards or get more involved in the community." . I think it is great that you provide so many opportunities for people to live here, so they don't have to commute from down valley. . I think it is really unfair that it is restricted to full time employees in Snowmass as priority when there is not restriction to the Pitkin county housing for those of us that work in aspen. Also from reading the newspaper there were units built that were designated to hospital employees and teachers after full time Snowmass employees but now that is not factored into the housing priority system. . I think it was premature to spend the time and money sending out the information about building more deed restricted housing prior to attaining engineering and wildlife reports about the proposed areas for the development. . I think that "net worth" of applicant should be increased a bit. o "l think that the Town Housing Department does a terrific job. Even though it does not pertain to us since we already own a deed restricted house, we encourage the additional units at Rodeo Place and single family houses." I think the code should be revisited. Currently, there are no provisions for "down-sizing". For example, a family who has almost-college age children, may not be able to downsize into other units because their net worth is too high. They would of course stay in their current unit, which doesn't open up any housing for families starting out. I feel this is also the case for owners in Creekside. Most own their units (probably outright, as they've paid the mortgage off, and it doesn't seem like a lot is opening up on the entry level of the housing. While I applaud ALL new housing (including home at Rodeo), could another apartment/condo building be put in? a a s ETc Page 3 121 Town of Snowmass Village Community Survey Report - Open Ended Comments . I think the SV housing dept. has always been very good. . I think the town should focus more on affordable living for those who have grown up here instead of housing ski-co employees who only move here to be ski-bums and smoke marijuana. . I think there should be more "affordable" homes that are in the $200,00 price range. That is what I consider affordable if you are making $60K a year. . I think they do a great job, it just a hard balancing act. I would love to see more affordable housing options. . I think they do a marvelous job. We just need to keep home ownership affordable. $500-$600K for a deed restricted home is more than many of us can afford. Using the old formula of 3 times your salary folks would need to be earning $200k annually. Not many of those jobs available here in Snowmass Village. Thank you for reaching out for feedback. . I wish there was greater housing inventory, obviously. However, living outside of SMV makes it nearly impossible for me to ever win a housing lottery there. I live in Woody Creek and feel more a part of SMV than I do Aspen. . I wish they were more consistent with how everyone is treated. o I worked in Snowmass Village since I was 16. I lived there for 6 years. I had to rnove out of my housing unit that I got because of an issue with a roommate. My years of employment was negated when I took a job with PITKIN County Dispatch. I dispatch and take calls for Snowmass Village. I love Snowmass Village it's where I feel most at home and part of a community. It's is frustrating that when the housing lottery comes I can no longer apply. o I would appreciate the department being more full service like the county office - i.e. handling sales. o I would like for their to be affordable housing for responsible people with pets. I have an outdoor cat. The only place in Snowmass Village that allows furry pets is seasons Four. I would gladly pay a pet deposit. We are an outdoor town which pride of being active. People who live in cities can have animals. ljust don't understand. Cuest who stay at Westin can have their animals. Would just like this restriction to be lifted. Since Snowmass is expanding. We need more affordable housing that allow pets as well. Thank you! . I would like more studio apartments that allow pets. . I would like to see more affordable housing with the capability to have a pet. lt's sad that Seasons Four is the only community to allow furry friends. o I would like to see more transient/short term housing units constructed so that we don't have to forego long term rental potentials to satisfy short term employment/housing needs that have less of a benefit to the community. We are giving up Beds to J I and other transient workers that could otherwise be filled by long-term valley residents o I'd like to see more single family homes. o I'd like to see Pitkin County and portions of Eagle County (Basalt) work better together to provide affordable housing that makes sense (i.e. not creating units that cost $ I ,600 for a 1 bedroom builder grade apartment). . if and when you develop more housing, make sure you design homes where folks have places to keep toys, gear, campers, etc. . If you want to build community in Snowmass, you would be wise to build more employee housing and allow Pitkin County workers to live there. I don't work in Snowmass but would love to make my young family part of that community. o I'm a staff member at Aspen Camp of the Deaf & Hard of Hearing and would like an affordable option to live on campus. ilerc Page 4 122 Town of Snowmass Village Community Survey Report - Open Ended Comments o I'm not sure I could afford it but would love to own a single family home in rodeo place area. o Include my business or my wife as a teacher o Increase the rate of contribution by the TOSV and/or the employers who want us there. o It is becoming very difficult for workers in the area to find affordable rentals. Rent is raised almost every season on the rental units (specifically Seasons Four and Woodbridge) a few years ago the units were very affordable but the prices go up every season- many times while residents are still living there o It is disheartening to hear I am so far down the list after 4 years working here. I have a great housing situation, luckily, but have not received an offer for town housing. . it is so hard to find a place to live. the ability for a normal working class resident to rent let alone purchase housing is so far from day to day reality. also having a dog, my husband and I must live in a free market rental which is over 52000 a month. there seems to be more and more free market housing being built here, but no employee... doesn't make sense. o It seems that empty nesters hold much of the deed-restricted single-family housing inventory, making it hard for young families to find places that are suitable for them. Not sure if that is perception or reality... o It would be great to have more affordable housing options. More options for dog owners are needed as well. The town and the county are so dog friendly it would be nice to find housing where I could keep mine. Even hard to find housing with a service dog!!! I love being here and working here, really wish and hope I can continue to serve the town/county and live in this beautiful and amazing place. . it's excellent o It's extremely expensive to rent even employee housing in Aspen and Snowmass alike, that's the boat we are in, but to pay these prices and have crap windows with trapped condensation you can't see out oi every single one and a faulty heater system on our first floor that has never worked and they won't fix, instead I'm paying for an electrical heater allyear. A carpet that's l4 years old and outright disgusting that they refuse to replace. For this kind of money it's terrible! Especially when they have a fleet of the latest upgraded trucks. o It's frustrating having a lease that bans smoking in and near our unit, only to have neighbors blow smoke in through our screen doors & windows. I should be able to breath clean air in my own home. o Joe and his team are great. o Joe Coffey is a mob boss who will throw anyone out of housing or charge people for incidents that happen in units which are not their fault. He needs someone to answer to! o Joe does a greatjob! o Lack of grassy space, gardening areas, playground or community areas. o "Living spaces: The older duplexes have more spacious living areas. Making the newer duplexes smaller is not appealing. . Garages: I love that all of the Rodeo homes/duplexes have garages. I currently live in another employee housing unit without a garage....people in our community own lots of gear and every employee housing unit should have a garage. . Single Family Home: I wish you would build some smaller single family homes as well (like Fletcher's) for couples. " . Long wait list 6 rrc Page 5 123 Town of Snowmass Village Community Survey Report - Open Ended Comments o Loved Snowmass. Served on environmental board. But with our assets and combined income. We could not afford to live in Snowmass and contribute the way we wanted to. Housing development too difficult for high skilled labor but lack the income at the time. o Maintenance could be better! . Make it affordable. 500,000 still isn't affordable. o More affordable housing for employees and residents. o More affordable housing for families would be wonderful. o More dog friendly TOSV or county units would be welcome. Open market rentals becoming unaffordable. o More houses in the rodeo lot. 4 bedroom 2 car garage units. o "More housing for families o Rental and purchase o Allow retirees to purchase smaller units and homes " . More housing ownership . more is better! of course, but if you build it they will come. I'd like to see a tiny house complex get started. o More parking and storage options if available. o More units, but without my place I wouldn't be able to live here. o Mountain View has mold in showers, windows and it is not healthy. Time and attention when someone moved out is initially done to unit, but otherwise, Mtn View is due for a serious remodel! . My family recently bought and sold within the Snowmass housing department. Super appreciative for the opportunity to own in this valley, but a little confused over where our $lK went. No help with contracts. Found out last minute, from the bank not the town, that the buyer had to extend. Initial contract was filled out incorrectly by the buyer and we were blamed by the housing office. Listing was put off a few weeks due to being "too busy". Had to provide our own listing photo. Normally a realtor helps with all of this, thought our $1K might have gone toward these services but apparently not. . My home is awesome---thrilled to have it, and consider myself very fortunate. . My husband and I own a business in Snowmass that employs 30 people. We have one baby so far and would like to have another. We would love to find a home in Snowmass as our business is there but cannot seem to find anything available that is more than2 bedrooms. We would love a Three bedroom or single family home and are hoping that we would be eligible to bid despite the fact that we do not currently live in Snowmass. I am told that our only hope of qualifying for these new builds is to already live in Snowmass, however all units available are smaller than my current 2 bedroom fees restricted condo. In summary.... I would love to see more family housing options made available to those living outside of Snowmass if the majority of their income is earned within Snowmass. Thank you for your time. o Need larger units - with a growing family and living in a resort destination, 3 bedrooms are not enough. Would like to see more single family homes, or at least condos with 4 bedrooms o Need more deed restricted housing to purchase o Need more family RO housing . Need real affordable housing. 400k is not affordable . need smaller living space and larger garage/storage areas to fit lifestyle o Needs lots of improvement and friendlier staff . No, I used to live in Mountain View for 8 years. It was great! 6 erc Page 5 124 Town of Snowmass Village Community Survey Report - Open Ended Comments o Not enough housing options in RO or category 7. I understand I make more than some workers here, however, I still can't afford a million dollar one bedroom condo o Obviously we need more affordable housing options. We are a family of four in a 2 bedroom apartment. 3 bedrooms for families are hard to come by. . "Overall good people in the department. They have been there for quite a long time. Are they a little complacent? I would say so. o Comments specific to Rodeo Place - Build the employee housing units there that are planned. Do consider taking current owner feedback before you start building. Things like siding issues should be considered with the next construction company. Make sure that when you accept any build-out done on a home (ex - homes with basements that were completed by the owner in phase I &ll) that you get proof that they actually spent what they said they did. Receipts (not estimates), credit card charges & checks paid to vendors, etc. There is a rumor that in the past some of the homeowners got away with ""estimates"" for entire scope of work completed or to be completed by someone but there was not actual proof of payment. Place more speed bumps in the hood. People are driving to fast. Even the ones that have been reminded numerous times. Create a dog park behind the rodeo in the grass area that does not get used. There are no fences in Rodeo place. People should have a place to bring their dog and let them run free." . Please build more homes. . Provide housing that is not an extension of college dorm living. o Reasonably priced pet friendly housing is extremely hard to find in Snowmass. Hotels and restaurant have found a way to be pet friendly. Why can't landlords figure it out? o Regarding the affordable housing system in SV: I feel it is an unfair system. As somebody who has been on the list for three years and is still ranked very low as people continue to get on the list and because they have worked in Snowmass Village longer despite never being on the list they get preferential ranking because they have worked in Snowmass Village longer despite having justjoined the list. o Rental units should be able to have exceptions for dogs. Especially working (not emotional service) dogs in the community attached to long time Snowmass Village locals. o "Restricted free-market housing products for managers, professionals, administrators and specialists is needed. . A majority of the housing projects today appear designed mainly for service workers supporting the ski company, lodging, restaurants and retail businesses." . "Should prioritize teachers, hospital workers, and emergency workers in Pitkin County. o Must allow pets." . Simply impossible to get rent or purchase of affordable housing unless you have worked in the village for at least 3 yrs . Single family homes even within the deed-restricted Rodeo Place are too expensive and therefore we should look at cheaper options. o "Snowmass is all spread out and there is no central spot for town, you have to use a car to get anywhere in Snowmass like to the grocery store or up to the mountain. The bus system from the rodeo is real good but there needs to be a denser area ofhousing by the grocery store and near the base of the mountain to make it feel like a real community and not a place with a bunch of empty vacation housing. Empty vacation housing feels souless to the people living there and the people visiting. . On a different note, the one day entry for the rec center is too expensive, it should be similarly price to the ARC and less than $10 for locals. " ,g erc Page 7 125 Town of Snowmass Village Community Survey Report - Open Ended Comments . Snowmass Village should have a complex where the employees could live for less money, because there's a lot of landlords that take advantage of us. . Staffat housing are great o Thank you for the opportunity !! o that is the hope to sell our down valley free market home & move to SMV under deed restricted housing. . The $ I ,000 fee paid to housing when you sell a unit is absurd. No services are provided and the office was not helpful in the sale. Either remove the fee or provide useful services. o The construction last year was awful! We are still cleaning up the mess they left in our apartment. They also broke a few things in our apartment and never came back to fix it. Terri and Rick at housing are awesome! I try to solely deal when them when there are issues in the apartment. o The hor-rsing department is very under qualified for the important job that they provide. The sense I got from my interactions is that they don't care for the people in their units because like they told me I can be replaced so fast. o The housing department works VERY hard to maintain and provide upgrades to existing units. Their skills and efforts are very rnuch appreciated. I would like to see the person in charge of housing take a pro-active approach to resolving the Town's housing issues; conduct thorough research and provide a multitude of progressive and comprehensive options to the community as to what the future of Housing looks like for the community...and allow an opportunity for voters to weigh in on the options. . The housing dept. needs someone to be trained to help sellers & buyers thru the process, Aspen/Pitkin County Housing does a great job, Snowmass is in dire need of someone to do the same thing. . The Housing Dept. has been prompt to handle any issues that arise. Grateful for that. o The housing is becoming completely unaffordable for the average hard working family in this town. We need to keep the housing affordable to keep the local hard working families in Snowmass. o "The housing lottery is unbelievably not fair. Terri told us one day that Snowmass has lots of land but no one will build on it because the demand isn't there. The demand is crazy and why isn't Snowmass doing anything to help employees. The housing office is a NIGHTMARE to deal with and Terri definitely plays favorites with people. How can someone that has been here 3 years even be in the same lottery as someone that has been here l5 years? It is still a lottery and there is still a chance for a 3 tenured employee to get it over the l5 year tenured employee. There should be a list and x person is next and if they don't want or don't qualify then move onto the next person. It isn't fair to use the lottery system to entice new employees when you can't even provide affordable housing for the ones that have been here. o This town is turning into Vail. o And can we talk about the ugly art piece in the middle of town? This looks like an art piece from the 80s, and it was donated because it is so ugly. This town and their obligations to people is insane. You allow big companies like Patagonia, etc., and do NOTHING to protect local businesses. How about we do what Vail didn't do!" . The housing options are not welltaken care of and extremely out of date. Getting into the housing units is next to impossible for anyone who has been here less than 5 years. . The parking lots in the winter at Creekside are really bad, they do not clear the ice. like in lots I - 13. Walking from the mall to Creekside/mountain view at night is the worst walk you can possibly take, You need to walk along brush creek road that does not have a single light and cars g rrc Page 8 126 Town of Snowmass Village Community Survey Report - Open Ended Comments go flying by and don't realize people walk in that area (not even a sign to watch for pedestrians), or you need to use the inner trail which doesn't have any lights or is packed at all in the winter. The new windows at Creekside are terrible, air keeps coming in. We do appreciate the bathroom fans, but I do not understand why there is ceiling lights in the living room and bedrooms. The outside looks a lot nicer. . "The qualifications to get in are lacking for the middle class without children. o And the number one thing that needs to be addressed is a re qualification should be considered say every l0-15 years for the owners of single family homes. If current employee housing members can prove to stay in with the same qualification they first moved into. The biggest issue that is see is that single family homes owners are qualified to move in with their income/net worth and dependents that meet the guidelines. They then become empty nesters, larger income barrier, and live in a residences that should be used for new incoming working families trying to stay and live in the valley. They stay in a3-4-5 bedroom homes that they qualified for 20 plus years ago, with only 2 residents and or renting out the additional space they may have. The issue needs to be addressed of what do you do with employee housing after or later in time when families downsize with family living with and increase in wealth. Are there enforced guidelines for that? Once your in your in the employee housing your in for life. There is more of a need for single family homes but with the current guidelines and growth in the valley you will never catch up willalways be behind. More housing only will fill up and will still need more housing. Never be enough. Employee housing should be considered for people that are going to contribute to the community and not a guarantee for life of housing. Should be considered as a starting block for employees to jump start or be working in the community help them along financially in life to get back into free market housing and not for a life time. You have people living in housing, retired, non contributing is not fair to that family that works here and has the hr plus commute each day trying to raise family here the same way we all have. What to do with the employee that has contributed and became the empty nester, retired, should be addressed they are setting on housing that has been government subsidized not a entitlement or right. That can be used again to a contributing family in the area again. At some point you have to have a cap of hor"rsing here our infrastructure was it designed to handle how many houses in the area in 1967, 1997 and now 201 7? More beds, more people more more. Base village going in, just feel you are looking at the current housing as to build build. Need to reconsider the guidelines of getting in and staying in and moving on. " o The Town should focus on RENTAL (not owner) employee, subsidized housing. Developers have not been required to pay for employee housing, this is wrong. o There needs to be a formal program to allow empty nesters to downsize without reapplying. This will keep younger people in the village and have more active neighborhoods. o There never is enough housing in this area that is reasonably priced. It's very hard finding housing with a dog too. . There several units in the deed restricted TOSV housing inventory that are occupied by people who either no longer qualify for deed restricted housing. Some owners rent part or all of their housing units in direct violation of housing regulations. TOSV deed restricted housing should be for people who work in the community and want to live here full time, year round. The current method of determining qualified buyers for deed restricted housing is fair and ensures that employee housing is for employees. TOSV has an incredible housing program that has allowed me to live in Snowmass Village for over 20 years. I hope that the town continues to focus on the employee aspect of the employee program. ,ilerc Page 9 127 Town of Snowmass Village Community Survey Report - Open Ended Comments o "There should be housing products for administrators, managers, specialists and professionals to own a restricted free-market unit in the village. o The income and asset limits appear set low to primarily encourage the service workers (intended for the lodging, restaurants and retails uses) to have affordable housing." . There should be more affordable housing that allows pets . they do goodjob . They need a park very near employee housing. A lot of us have kids and would like to be able to walk to a park instead of having to drive to on. Town employees need to carpool with their vehicles, not the towns vehicles and our tax dollars going to pay for gas for them to get to work!! Improve Mountain View!! I have black mold in my window sills and my windows are drafty during winter!! I have three kids and I truly don't think this town is a place for middle to lower class families to raise kids!! o Units are not given with a proper deep clean. Bathrooms features and tubs are old and have not been replaced , carpet is cheap and not professionally installed , floors are uneven to the point there is noise when you walk. Isolation is so thin you can here your neighbor flush the toilet. Few maintenance employees do not act professionally and they don't even seem to know what they are doing. Office manager , Terri and the other lady in the office are very nice. Parking is a problem, they don't keep control of visitors and other cards parking in or"rr lots but if you happen to not move your car for a week when snows that they notice. We need more control to not have other people take our spots . Rent keeps increasing but not enough good changes seem to happen. Thermostat takes most of the walks in every room, since it's that old version on the floor pretty much no furniture can go on that wall. . Very good. Love the improvements at Palisades Apartments!! . "Waiting list for housing is kind of ajoke. . Wait four years to have a call on Wednesday to be moved in by Friday. . ""Oh, you canrt move in Friday, well someone else will get it then."" TOSV " . Walls are not sound proof. We can hear their conversations and tv shows, even when they go to the bathroom. . We live in deed restricted housing and we are very grateful. . We live in teacher housing across from Anderson Ranch and the school district recently imposed a 5 year cap (4 years now) which means that at the end of the 5 years, everyone in the complex will be fighting for the same housing. The price to live here is very expensive and many people can't afford free market housing. It makes no sense that the Aspen School district would not want to retain their teachers. The housing authority also needs to consider or make an exception for Aspen School district teachers as Snowmass Village employees since they teach Snowmass Village students. Currently they are not qualified to apply for deed restricted housing. o We love living in Rodeo place and welcome new neighbors! I would think more large single family homes are needed. Please consider traffic and safety of all of the young children in your planning. o We need adequate cell service for the safety of our residents. There are currently too many'dead' zones. . We need mail in Snowmass! . We need more 3 and 4 bedroom dog friendly deed restricted places to own in this Valley please o We need more affordable housing to make it possible for my wife and I to continue returning to SMV to work. We spend every dollar we make annually on housing costs and then worry from year to year if we can find a place to stay again. We want to stay in the village but that may not be g erc Page 10 128 Town of Snowmass Village Communlty Survey Report - Open Ended Comments a reality going forward as options dry up more every year and costs go up. We simply can not afford to purchase a property either. o "We need more affordable housing. not $900 a month or more that is not affordable. There are so many houses that are being rented (Air BNB, etc) there should be a special tax for large houses and that money should go to help subsidize housing for the working class. o Let's do something before everyone is forced to leave this amazing valley. it's so hard to settle in the roaring fork due to housing prices. rr . We need more available employee housing. I was on the list for 3 years before I got my unit. As well as unit that allow pets. Snowmass village is very pet friendly other than the housing. . We need more housing. The issue will only continue and worsen. It's imperative we get ahead of it now. New development must provide housing for 100% of their work force. o We need more to support the current and expected populations. Currently we have zero affordable options for a family. o We recently bought and sold deed restricted housing. The housing department is not helpful in this process. In Aspen, they help you with your contract and work through the process. In SMV they tell you to talk to a real estate agent. I pay the town 1,000 to list a property and I am not sure exactly what that is for. I had to take the picture for the ad, the inspector was in my condo for a total of 5 minutes. When we won the lottery, we immediately filled out the paperwork to list our condo. I was told, they were quite busy and likely could not list it for 2 to 3 weeks. That was frustrating as we were going to have to carry two mortgages for a longer period of time. The deed restricted housing is an amazing benefit and we feel very lucky to be in it raising our family in such a great town. I certainly hope these results stay confidential, because I hate to think they play favorites. o We would love the opportunity to own 3 bedroom or larger unit in Snowmass with a 2 car garage. Rodeo Place is an amazing neighborhood! We also would love to see attention to the childcare issue (lack of options) and see expansion/move of Little Red Schoolhouse to accommodate more kids. There are many young growing families in Snowmass without enough space in homes or childcare options! . We would love to be able to live in the Snowmass village community but work in Aspen and Basalt so are not able to qualify currently. We have friend in Rodeo Place and love it! It is a wonderful location and great neighborhood. o What housing department? I've been on the list over two years. There is no housing. My rent is $4000/ month. I don't even make close to that living here . when I've rented in other places, carpet cleaning was provided once a year. I feel that this is something that should be provided for long term residents. If not, get rid of the carpet and put in tile or hardwood that is easier to keep clean in this type of environment. Carpet is the leading cause of home allergens . Windows in units need to be replaced. There is lots of condensation that can lead to mold because the window glass is old. o Wish more pet friendly options were available. o Wonderfully managed department. Attentive, friendly, respect privacy. Thanks! o Would love to see more deed restricted employee housing being built in the next few years. . yes- but it is too complicated to write. o Yes, more single family homes at the Rodeo Place. How about a 4 bedroom unit with a2 car garage? Please build more. ilrrc Page 1 1 129 a Town of Snowmass Village Community Survey Report - Open Ended Comments You and a aspen BOTH need to do an overhaul of the "system". I know of a plethora of people abusing the system where owners of EH don't even live within the state anymorel They live in Hawaii or have multiple units and used names and/or family members to buy places then they rent them out on Airbnb or whatever. At least we're nowhere near as pathetic as Centennial and the other EH units that are so absurdly mismanaged. Aspen has gotten to be who you know and whose kid you are. Page 12 130 Town of Snowmass Village Community Survey Report - Open Ended Comments 011. Do you have any comments about serv ces nrovided bv the administration that vou would like to share? . All contacts I have had with town administration, have been positive and helpful. . Applications should be able to do online. Also want to remit sales tax online, not by check. o As valley resident outside Snowmass, I visit for skiing, shopping and concerts. I would love to see RFTA add more buses at peak times (like after a concert). I own a deed- restricted unit in Aspen. r Base Village paying too much for other's benefit. o "better value for tax revenue. . less gov't micro management o senior services" o Excellent team! . Focus more on clean path, streets and roads. I do pick up the garbage by myself on bike, dog walking etc... Enforce "Zero Tolerance on Litter"! o For the Finance Department -- I never received my 2016 marketing tax rebate! (Submitted online, early in the calendar year.) o Front desk people are friendly and helpful . Good job . Good water, sewer, trash removal, police. o Great snow removal and road care. o Great staff. . Have never had any issues whenever I need anything or try to find out information. o Have nevertried or needed to access any of the services listed above, so I don't feel qualified to respond. o How about never addressing the Viceroy smell that was pouring into our streams? You allow them to dump waste into our water and quietly brush under the rug. Again, money talks and you guys are doing nothing to protect this town. Your thought process is how we can protect where the money comes from. o I am unhappy that I am forced to drink fluoride in the drinking water, a known toxin that is completely banned in Nordic countries. . I am upset that Town Council and many residents do not care or understand public art and the need for a process that makes sense. o l attempted to get the blue prints that the Town has in storage but I haven't been able to get them or find them nor has the town since the move. . I believe hiring is all in "who you know". . I could not get the above questions to load properly so I left them unanswered.o I don't believe the administration is looking to better the standard of life for the working class in Snowmass, the housing is terrible and their isn't enough shoveling and light in the areas where Snowmass Employees house. . I feel the town manager is doing a good job. . I have call the township building in the past for general questions about different events in Snowmass. I have had trouble getting to the right person who has the answers.. I have never had a direct need for town services, but believe that the Town must be doing g rrc Page 13 131 Town of Snowmass Village Community Survey Report - Open Ended Comments its job or I would have experienced some sort of problem or would have at least heard rumblings . I have not recently worked with The Town Manager's Office nor have I applied for an license application thus I cannot provide an answer. But I can say that in the past when I have submitted a RETT to the Town the response has been quick and efficient. . I question if townspeople understand services provided? . I really have no answer to some of these questions. Maybe an itinerary of town council challenges and their vision of Snowmass Village. I need more information. . I think Clint Kinney is a tremendous asset to town employees and community members alike. He get's it, he cares and he is the perfect person to lead the Town through the endless developmental changes and challenges we'll be faced with for the next l0 years. I hope Council is pleased by his efforts and I hope they thank and reward him properly. . I think the Snowmass Village police officers are the best. They are courteous and understanding. . I think the street and road department do a very good job and respond to request help. Our Police and Wildcat Departments do an excellent job. . I think the town manager is doing a terrific job in the face of a couple of very difficult council members - Mayor, I'm talking about you. . I wish there were better communication-process for food tax refund. o I would like the administration to effect USPS mail delivery to our homes. o I would like to see more "branding of the town". Something along the line of history or a family place. The new art at the round about seemed to be ten steps backwards for trying to make Snowmass stand out away from Aspen. In my opinion we should have branding that helps us stand out from Aspen. Like a family resort and community or the Mastodon interests. I would also like to see more small business get the same focus as ski co. I approached the town 3 years ago about trying to expand my business in the summer and add glamping wall tents luxury outdoor accommodations. I got a immediate no. Then ski co pops up with the idea and gets a immediate yes. Small companies should have the ability to expand just as much as the big guys. . I'd agree that the Village is moving in the right direction completing projects and taking on new ones that will benefit those who reside here and those who don't. . If I didn't have to worry so much about rent prices and finding housing some more of these questions would apply . If it doesn't impact the town budget, no one cares. Base Village developer delegated taxes are through the roofand no one cares. o I'm not sure if this belongs in this section, but I miss my town garden. o "ln my opinion, part time residents are only viewed as a source of income and not a real part of the community. As a BV condo owner, I have been short-changed each step of the way and TOSV has been complicit with the various developers in the process. I pay property taxes at the rate of 2l loZ vs non BV owners that pay property taxes at the rate of 100%. I paid 2 real estate transfer taxes at closing (i.e.2% vs I oZ), I paid another $5150 capital facilities fee at closing where other TOSV owners pay none. I also pay a Master Association (Base Village Company) HOA fees in addition to my Capitol Peak condo HOA fee, while other (i.e. non-BV TOSV property owners pa y nothing). I have no place to park my car when not in residence in TOSV, even though I pay taxes to support the $48,000,000 in Metro /District and GID-l bonds that were issued and approved by the (lerc Page 74 132 Town of Snowmass Village Community Survey Report - Open Ended Comments IGA. Note: $7,500,000 of this 548,000,000 in bonds was used specifically for building the Day Skier Parking Garage (which I cannot use to park my car). I was promised an Aqua Center by the original developer (Skico/lntrawest) and have no pool to swim in at the Base Village. How much longer do we, BV owners have to put-up with this nonsense? Do you really believe we have been treated fairly? att . it is so hard to improve your property in Snowmass village. you have to jump through so many hoops. it seems they do not want you to improve the place you live. o It seems like tremendous amount of excess road maintenance and excessive number of personnel. o It seems Part time owners concerns and requests are regularly ignored. . It would be helpful if historical archived records could also be organized by project, site or address. r I've never really had to deal with the administration so I'm not sure. . Keep up the good work! o Lots of service r Love the digitalization of records by Building Dept. . My calls are always returned promptly. I feel connected to the administration and generally know where to go for information. . my condo is overvalued for tax purposes, having tried tow 2 years to sell another unit at Top of the Village . My experience is that the "administration" and the public safety units are very good. My concerns relate to future planning, base village and other land use issues. . Only comment I have is that as a fee simple condominium owner we should treated as an individual unit and not be grouped as a hotel. . Overall, I think the services provided by town administration are very good. I do think town professionals needs to stay in tune with the electorate with their various initiatives to the best of their ability. Simply put, don't make assumptions what people want or need in TOSV. This survey is a good means to do just that....get feedback from town citizens. . Please involve part time residents more. We pay full time taxes, but do not have a vote. We care deeply about Snowmass its reputation, safety and offerings. The part-time residents advisory committee should allow for two way, not just one way communication.o Pleased they are participating in the support of the Aspen public schools since Snowmass Village children attend. . Police are very friendly and make me feelvery safe. Animal control are very helpful and super friendly. Thank you, police and animal control!o Promises one thing and delvers another. Its called lying.. Public records e.g. meeting agendas take a long time to download from the town website. Town council has held a number of executive sessions, reason is not clear.o Public records needed but town can't find themo Publish shuttle and bus schedules on line and for on request. Rhonda is great! We love Snowmass PD and Fireo Rhonda is he besto Sculpture in roundabout does not go with Snowmass. i;, erc Page 15 133 Town of Snowmass Village Community Survey Report - Open Ended Comments . Seem to be out of touch of the issues that the locals face (not rich part time residents). High rate of suicide and untimely deaths needs to be addressed. o Seems easy and accessible in a friendly way. I like that there isn't so much red tape around every process in our small town. That's the way it should be! o Snowmass marketing department is awful. No emails or social media on events and summer activities o "Snowmass needs to wake up. The summer season begins June I st in true year round resort communities. This town acts like there is no summer business until mid-July. WAKE up, do the maintenance, prepare the common areas, paint your white stripes in MAY. This community and Base Village are delivering a terrible impression by taking a 6-8 week breath after the ski season. We were in ill prepared to receive summer guests until after July 4th. o Moreover, the Base Village taxes that have been bestowed upon the few residents such as ourselves are deserving of a lawsuit. The town of Snowmass needs to step up and share in the costs, debt and responsibilities of Base Village, the transportation center and the stupid skittles lift. . Otherwise, we love Snowmass." o Some officials do not return phone calls. . Some Town employees are responsive and helpful. Some are not at all responsive or helpful. o That ugly sculpture at the roundabout was rammed through with no fairness to other artists and with no organized and formal vetting process. Get rid of it and initiate an open, objective and fair procedure for acquiring a different sculpture for that location. o The Community Development Department is excellent. I thank God whenever my projects are in Snowmass Village vs. A{<*,<{<. The Department is friendly and they say what they do, do what they say. r The construction done at the 3 way intersection of carriage way an woods rd was quite possible the worst use of tax dollars I could have imagined. o "The GID is a travesty. . The BV Conference, Garage and Transportation centers should be run as businesses not as public amenities." . The lower round about is magnificent this summer...whoever designed and whoever takes care of it has done an amazingjob! I just wish that same group had the ability to take care of the grounds around the soccer field, playground and gazebo...the volleyball courts, the paths, and the spaces around the skate park and tennis courts...o The police and emergency services are great . The town staff should not be running the villages of the town Council should be running the village to many decisions are made by town staff I moved here for the quality of life not to become a huge urban center get over yourself! Lisa say pleasant and comfortable village not a big town like Aspen !!!!!!. They all do a greatjob for us! . They seem supportive and respect ones comments and opinions.. Thought the planning palooza was very biased toward growth! and that is not where I believe Snowmass needs to be focused w Base village and its Million sq of feet of development back under way. Employee housing, which was grossly under $ Erc Page 16 134 Town of Snowmass Village Community Survey Report - Open Ended Comments built/required for Base Village is really the only new growth that should be considered o TOSV Building and Planning part of website not user friendly - hard to navigate. . TOSV personnel are easy to deal with and have a "can do" attitude. o Town Clerks office is always available and helpful. Would like to know that the Mayor and Town Manager are aware of unusual turnover rates within specific departments and that remaining employees are afraid to come forward due to fear of retaliation. o Town Manager is not in sync with the desires of the community o Town Manager is unresponsive. He says he will and then doesn't answer questions. . "Town needs to support business community. There is no way these businesses make money 5 months of the year. Snowmass is remote. More pressure on landlords to reduce rent or continue to see high turnover. Town/community first. This will help towns ability to collect tax dollars. I once mentioned to marketing director to stop giving ski co a break and advertising their personal agenda. She said. We collect sales tax off the gondola and elk camp nights so no. We are not going to do that. o That backfires and hurts all the small businesses. Sure. Don't fight against the crown family or Kaplan. But don't give them any breaks. Aspen exists because of SNOWMASS. '' r Town staff seems to be running the show when it should be Town Council. . unresponsive to part time owners o Unresponsive to part time owners . "updates on current issues via email. I am very unhappy about the Alpine Slide. I do not think this will bring a ton of extra revenue. Pretty soon there will not be woods for my grand children to enjoy if we allow more bike jumps, Alpine slides. Better maintenance of the current hiking biking paths is to priority on my list. o NO MORE TOUGH MUDDER that rapes the area." . ver/ professional and well organized o Water, sewer, garbage pickup, snowplowing, and police, EXCELLENT! o We just want a dog park. Closest dog park is 45 + minutes away. o We like Clint, but it feels like he is not as involved with the residents as previous managers and delegates all citizen contact to his department heads. I am not sure that he is aware when things are not getting taken care of in a timely manner. . We love Snowmass and have many friends there. I used to work in Snowmass and we attend various events there such as the Rodeo, concerts, friends dinners and events. I used to manage the building where the town administration worked and had a good relationship. o What is the new HR Director doing to add benefit? . Where are the anchor points on these questions? Cannot fill out survey without knowing whether the circle at the top means "high marks" or "poor job" etc.. "While the town is amongst great wilderness, huge improvements are needed in street safety and protection of natural resources within the town.o Faraway is a death trap for pedestrians- make the road more narrow and build an adjacent path! It will slow traffic and enable community!. Also stream and tree protection in town is abominable, start working with skico to bring nature into areas Iike Fanny hill- daylight streams, plant some trees! "o Winter parking system is lacking cohesiveness .g erc Page 77 135 Town of Snowmass Village Community Survey Report - Open Ended Comments o Would be nice if the town council and town manager would get out of their town hall and come by the town businesses once and a while to talk to the managers and staff . the tourism department especially, with all the money they have to spend could be a little more visible rather than emails and email surveys . . "Would like faster movement on pedestrian safety improvements, such as crosswalks. These could be built instead of installing poorly-placed sculpture! o Town should provide locations for dropping off branches, leaves, etc. and properly recycling them into mulch, available to residents" . Would like fluoride removed from SMV water, which Brush Creek Village homeowners buy. I,ETC Page 18 136 Town of Snowmass Villa8e Community Survey Report - Open Ended Comments Ql3. Are there issues not included in the Town Council's Strateqic Goals listed abouve that vou feel should be one of the Town's top priorities? If ves. what? . #1 Better cell phone service. #2. This is no place for marijuana. Impairment of judgement to even the slightest degree on a ski slope is too much. . BV Pool for BV owners (as originally promised), 2) full-time parking for BV condo owners, 3) Have non-BV owners start paying there fair share of BV costs and stop sticking it to the BV owners. o Parking at the upper village and the Westin's abuse of the public lots which they do not own 2. The general run down appearance of the upper village 3. The requirement of more parking (higher parking ratio) provided by developers in the base village . A dog park soon ! o A very long term and costly goal ---- create a one level mall/ Clark's and to base village/ a people walking areal cars underneath the now circle and from Faraway arca . Accessibility for Deaff people with visual (instead ofjust auditoria) signs and announcements, lights, and free (FAST) wifi so we can communicate with our phone if we do not have phone services. o Adding bus stops to places like the Pines. . Address the real estate taxes on the condo units in the Base Village and have SOME allocation of the expenses on the plaza with the commercial businesses. Aspen Ski utilizes the plaza; however, pay nothing. It is NOT fair. The Mall should be paying for the skittles o Aesthetics: I'm thinking along the lines of Marolt, who favors a "normal" mountain environment over a "circus" style. People favor SV over those "hyper" Summit County resorts. . Affordable housing . Aggressive pursuit of high-profile Summer activities. What we have is great, please ensure that we keep what we have while pursuing additional Summer events. Summer Tourism, essentially. . Allowing dispensaries and Snowmass Village to capture that tax money for our community. o Animal awareness and control for people breaking the law and endangering animals . More control to people that feed wildlife , or approach animals , more control regarding bebeguns (that should not be allowed). More control for restaurants and hotels not locking dumpster and bringing bears here. Also Moreno control keeping bicycles on the trails and out of the road , and adding sidewalks. Brush creek road is verily unfriendly for pedestrians , specially when the rfta bus only stops in their bus stops and then you have to walk up or down the road at lam in the dark with drunk drivers.o Arrange for garbage dumpster to service up Wood Road homeowners -- now have to drive multiple miles to dump garbage !!!o As it relates to #6. Electric We Cycle from intercept lot to Rec center and throughout TOSV o Aspen School District employees are not eligible for Snowmass Village housing. This seems inappropriate because students in Snowmass attended ASD. Housing is a major issue for teacher, which directly affects the students and Snowmass should help with this s Erc Page 19 137 Town of Snowmass Village Community Survey Report - Open Ended Comments problem by allowing the housing lottery to be opened to teachers. o Back when SMV had the Timbermill, it was a central gathering place where people would go, visit and listen to great live music, and dance every day. It was great for Valley musicians also. o Balance community and resort o Beautification of the village, better maintenance of town parks and gardens o Better guest experience, lack of restaurant choices, availability of stores and services in off season. . Bikers need to follow the law and stop hogging the lanes up brush creek and owl creek. o Branding. Our village is starting to look like a yard sale gone bad. Things spread out wildly nothing to help a tourist find anything. I understand that we don't want commercial signs but really tourists and new people to the community have no clue how to maneuver the parking garages , gondolas or pretty mush anything that's not directly in the mall. This is a huge problem for small business. . Bringing big events. Things like tough mudder and wonderlust. We lost them and they brought a lot of business to the community. . Broadband, safer trails for hikers - bikers have taken over and do not give right of way . Building a mountain bike park - pump track and dirt jumps like boulder Valmont park o Can't say enough, more affordable housing o Cater to local small businesses and restrict the large corporate assimilation of ever available retail opportunity o Change small roundabout back to a stop sign. Create dog park. o Child care o Childcare r Communication,honestcommunication. o Community building, library & a place for citizens to gather . community spaces . Consider the seniors in the Village and how to progress towards making the community a location the can function in comfortably and affordably. r Construction noise control. Construction worker parking. Street parking, o Contained traffic at Park Station, no cars into town! Zero Tolerant on Litter! NO PLASTIC BAGS in SHOPS, absolute ban! o Continue to improve special events and summer occupancies for lodging community.. creating a welcoming, exciting and world class place for locals and guests alike. needs to have the same draw as aspen. o Crosswalks at Faraway and Owl Creek Rd. Except for the Rodeo lot crosswalk, these are the most used in the entire village. . Culture more community by establishing and promoting local friendly establishments (restaurants, bars, etc...) that are affordable and don't play terrible music.o Density of housing around a centralized area, base, grocery store, shopping.o Determine what will be in the entryway area . What should happen to the rodeo, wetlands etc. o Do whatever the town can to help ensure Base village gets completed.o Do whatever you can to support the completion of Base Village as soon as possible.. Doing Base village Right - creating more food and small business venues $ Erc Page 20 138 Town of Snowmass Village Community Survey Report - Open Ended Comments o Economic development. Finishing the base village!! . Employee houses adequate and fair and no big deal to drive or take a bus to work. Town has done and continues to provide good housing solutions! . Employee's where will they come from and where will they live?!! . encouraging tenants in malls, better parking, more activities for children and families, more conventions that people can all attend, hiking trails, no pot shops o Enhancingconnectivity . Ensuring the right amount of growth to remain a Village while capitalizing on the economic possibi I ities. . environment sustainability . Environmental use of the ski area. Development of Base Village and the mall . Equal attention to part time owners. No one represents us so when even though I don't own in Base Village, I'm aghast at the way the town fails to help them. o Events, where did they go and why is summer so slow? o Exert influence or pressure to restore bridge over Snowmass Creek on the Divide Trail. Everyone in Snowmass uses this trail. o Fair and equitable Base Village development from the residential owner perspective. If there is not a pool for Hayden and Capitol Peak in Phase 2,you have not done your job. If there is nottax reduction for Base Village in Phase 2,you have not done yourjob. If there is not Master Assn HOA fee reduction in Phase 2,you have not done your job.. o Far too expensive of town facilities and functions. Need dramatic improvement in marketing of Snowmass Village. lf providing employee housing, there should be incentive to move into free market after a period of 5 years. o Focus on convention/trade group business in summer. We used to have lots of groups, but since we split our critical mass between Base Village and the Mall, neither is active during the summer months. o For god's sake, make the Mall cute! This village should be ADORABLE so that tourists want to return. o Get base village finished without more stops and starts o get cell phone coverage throughout the town. I'm now dropping calls on brush creek road. it's unacceptable. o Get rid of the yellow flashing strobe lights o get ski co. to move bike trails and amenities closer to Mall/Base Village to create more vibrancy o GETTING BASE VILLAGE COMPLETED AND MAKING BASE VILLAGE A VIABLE RETAIL AND ENTERTAINMENT ENVIRONMENT. NOT THE GHOST TOWN IT HAS BEEN. o Getting people here in the summer o Giving Snowmass its own brand that is distinct from aspen. "Best food". "Most environmentally conscious". Most technologically advanced community in the US. Best place to raise a family. Snowmass needs to stand for somethingo Growth has to stop. Stop catering to developers. o Growth! This place is a ghost town sometimes. I'm sure some love this aspect, but I think you could have 5 times the people and it'd still be fine! Probably creeps out tourist walking around Base Village with not a soul in sight so often in summer. ,(1erc Page 21 139 Town of Snowmass Village Community Survey Report - Open Ended Comments o Hire locals. o Holding developer responsible for commitments o Housing o Housing for families with low HOA dues o Housing, traffic, Base Village o Housing. Not just seasonal, but long term. Families and children for a strong community. Connectivity increases this sense of community (there is no community in individual cars) o How in the heck was the sculpture approved for the round about without a town vote? It is a horrible misrepresentation of Snowmass and was a complete waste of money. It is a shame that it is there and an eye sore and I don't care what the supposed value is. It has nothing to do with our history and the fact that it was approved without a town vote is a disgrace o I feel maintaining the natural beauty of the town is critical to maintaining the popularity of the area with tourists and locals. The town gave up their authority to manage tree cutting at the CCTH. o I guess this falls under safety but I would love to see sidewalks and more speed control - especially down Sinclair road o I know it's been an item previously, but fluoride in the water is so unhealthy! If people were truly educated, they would vote it out. . I think the golf course is unnecessary o I would like to see the forest service bridge that used to cross East Snowmass Creek to access Trail 1977 replaced. It is very difficult to cross that creek. You can drive to the trailhead for West Snowmass Creek to get to trail 1975 but there is insufficient parking. That is why I request the bridge be replaced so that local residents and visitors can access the trails locally. o Identifying our groMh limit . [f the age is problem of traffic entering Aspen from airport and owl creek isn't fixed soon, Snowmass will inevitably add substantially decline. It is intolerable. r I'm not sure it qualified as a "strategic goal," but if we could build out Base Village and improve the Town Center, I could die happy. o Improper Taxation Methodology o Improve the Post Office. Put pressure on the Postmaster to upgrade the Snowmass Post Office. o Improved cellular phone coverage for safety and security. Marijuana - should the town permit sale or not. o Improving economic viability of town. While progress has been made, TOSV simply does not attract enough of the kind of visitors that Vail and Aspen do.. Improving the ability of small shop owners, businesses and restaurants to thrive in the face of the overpowering Skico businesses. We need more restaurants in the Mall, as well as Base Village. There needs to be a special tax mitigation, to make up for the unaffordable rents to the little guy. The sale and resale and resale, again, of these areas only raises their costs of doing business, while Related, and others, took their huge profits. Why should we have to drive to Aspen or down valley to find an affordable family dinner? 6 erc PaEe 22 140 Town of Snowmass Village Community Survey Report - Open Ended Comments . Increase numberof quality events, restaurants and businesses in town. We need a consi stent farmer's market. o Increasing connectivity among the 3 main nodes (not just for public safety); maintaining/improving availability of car parking/travelwithin the Town; expanding hiking only trails. Also, development of employee housing/parking is an issue primarily for the businesses in the Town - especially SkiCo, but all others too - to address and solve. The Town should not take it on as their responsibility/obligation. . Increasing job opportunities in the area. . Insuring that the growth in Snowmass supports the positioning of a family friendly resort town vis-a-vis Aspen o It's not all about tax dollars it's about quality-of-life get Motter we don't need to keep growing taller and taller and taller you can't even see the ski hill anymore with the stupid base village . keep business opportunities abundant and diverse (not sure how to do this but it behooves all of us to avoid pushing out the smaller mom/pop business. Ski company is fantastic but it can't be a monopoly on things like rentals for summer and winter activities or food opportunities . Keep Snowmass 'Just big enough" - do not over build . keep the small town rural quality and refrain from urbanizing the town . limiting growth...reigning in ski cos ambitions-maximizing income every day of the year- I don't want craziness every weekend of the year . Limiting size ands scope of the Base Village development with strong enforcement of contracts. o Listen to the public, respond to people's concerns with actions. Require local partners, i.e., developers, to pay for housing and other costs generated. The Town has the spaces for community, just not using effectively. o Low cost/affordable ski season lodging and ski packages. We need to create opportunity for young 25-35 yr olds o Maintaining community character and not selling out to big interests. o Maintaining the character of a small town by caring more about year round residents not visitors o -maintaining the true gifts of this place. The quiet- why not ban leaf blowers and loud, polluting motors like Aspen has? We have pure mountain water, why do we put fluoride in it? Can we just give fluoride bottles to the people that want it and leave I. make it easier for Valley residents to come to Snowmass to enjoy trails, etc. Transit and parking are difficult to navigate and make work for gear-intensive sports, especially with kids in tow. . Make it possible to finish base village with more restaurants and entertainment. Make this a family destination. Bring big name concerts like telluride does. Allow in town camping with amenities. Allow recreational pot stores. Provide what visitors are looking for and they will come. Stop splitting village focus between base village and he vibrant mall. You are growing one area and killing the other. Making it easier for owners to establish year-round thriving businesses. Working to raise the image of Snowmass, especially to tourists and ESPECIALLY to Aspenites, as a desirable place to visit, send time. ,(lerc Page 23 141 Town of Snowmass Village Community Survey Report - Open Ended Comments o making the taxes paid in Base Village fair o Managing what is allowed in the store fronts . Marijuana business licenses, development restrictions, better, clearer signage for tourists so we don't have vehicles stopping in the middle of the road. More connectivity between our retail and commerce centers, we need to be supporting and helping our local business. More profit:more tax revenue o More affordable housing o More buses during offseason. Just because there aren't many people in town doesn't mean people don't need to get to work at a reasonable time instead of only having one bus per hour on some routes o More cohesiveness between base village, center and mall. o More housing. . more outreach to part time residents to increase community involvement. not allowing pot shops in Snowmass village to help manage the Snowmass brand. part time residents can help encourage tourism by word of mouth to their friends and should be tapped. more STEM opportunities for kids year round. partnering with ACES and Anderson Ranch for STEAM/STEM classes, summer STEM camps (programming, maker camps, environmental issues). . More recycling efforts. Hotels could provide canvas grocery bags. o More stores and restaurants open in the summer and off season o Mountain bike trails o Must keep Base Village on schedule. No slippage! The only reason the developer wants to stretch out buildings is to keep their prices higher. o Must require developers to deliver as scheduled - no more slippage o Must stand up to developer's demands and create solutions that benefit the poeple paying the taxes. Base Village is a ridiculous example where Town Council delegates taxation to the developers and then don't make sure the taxpayers get what they are paying for. . Need for more sidewalks o Need more year round business. . need to build senior housing as promised by the mayor o Not allowing ski co to over build and destroy the base village. That entire process going on l3 years has been poorly done. Over built over promised over priced. Children's area at base ok. Town council caved into developers plans ignored height restrictions and did a very poor job of protecting the town from rampant development that did not help local residents r not being overrun by ever-increased tourism and the Disney-fiction of our mountain environment and recreation. . Open space/crowding/filling every available lot with a building. Optimize SMV amenities with those of the region (ex: what is happening in SMV AND Aspen, Basalt, etc.) o Parking issues in the summer! I own an Aspenwood condo, and I cannot find parking sometimes. It's very frustrating. o parking and traffico Pet friendly housing. Place pet deposit.o PovertY. With the amount of money in this valley, we should make it a priority to evolve tlErc Page 24 142 Town of Snowmass Village Community Survey Report - Open Ended Comments to a model community making sure we all live comfortably. Having issues like black mold, bad plumbing etc. Snowmass businesses hire allvarieties of people to make sure things run as best as possible. Wages should be high enough for employees to be able to live here without working 64 hours a week. . Preserving the natural environment. o Preventing over building regards condos and especially garages o Protection of single family neighborhoods from short term rentals e.g. VRBO & Airbnb. They are growing in number and bring noise and traffic that would not otherwise occur if they were categorized as Lodging and banned from single family neighborhoods. . Providing restricted free-marking housing opportunities for managers, administrators, specialists and other professions. . Public Space as part of development to create synergy with new developments. o Recognizingthat part timer residents own the majority of property and deserve commensurate voice in the town. r Reduce sales tax . Reduce the tax burden on base village residents and allow the aqua center that was promised to the owners, to be built. . reducing noise pollution. I am thinking of the Viceroy and new buildings in base village, and reducing light pollution, I am thinking about the Snowmass Center. o rental housing not owned, better maintenance on the trails o Replace the bridge over East Snowmass Creek! The trail was a wonderful asset and key to the connectivity goal and it is extremely frustrating that we can't get it replaced. . representation of non resident taxpayers o Requiring developers to deliver on what they promise, when they promise. . Resiliency was mentioned but I just want to reinforce - we are at the end of long lines for electricity, food, fuel etc. and have extreme climate here. Adapt or perish! o Restricted free market housing opportunities for administrators, professionals, specialists and managers. They could bring in more spending dollars as lvell. . Review the Deed restricted housing, that now seem to have turned into retirement housing with owners not working in the community, owning multiple homes/real estate in and out of the valley. No one seems to want to address the abuse. If they did there would be no need for additional single family employee housing. And I wonder why the town would consider building more single family deed restricted housing when their survey indicates the top need is for one bedroom housing??. safety. fire hazards. balanced growth. o Seem to cater to developer vs taxpayerso Sidewalk up faraway rd . Specific plan and timetable to replace the 40+ year old "bike paths" which are deteriorating, and have poor grades (meaning excessively steep portions). I used to ride on them, but now I choose the roads, even though it irritates drivers.o Support for Drugs and Alcohol addictions. . swimming pool or aquatic center. Taking free use of privately owned spaces such as Base Village plazas and building 6 without a vote of those who will pay to support the free use.o Tax burden on residents are not shared equally with businesses (1erc Page 25 143 Town of Snowmass Village Community Survey Report - Open Ended Comments o The ambition to build out SMV to the max o The conversion of our mountain into a tourist attraction is deeply troubling. A mountain coaster at Elk Camp? Really??!! o The development of pristine pastures into new streets with houses is jeopardizing the pristine character of this valley. At the same time older houses don't sell because buyers can more easily buy a new empty lot and build new, while old homes sit empty. . The golf course is an extremely under utilized area that should be used fortown growth or at least public access such as a park. . The speed limit along the section of Owl Creek to Highline Road needs to be reduced to 25 from 35. People are using this a race course to get to Aspen and back. Try driving the speed limit. You€rMall either cross over the center line or use your brakes to lower your speed. No one can safely hold their vehicle on the road at the posted speed through all those turns going downhill. Does it really make sense to increase the speed just before getting to this 1.2 mile of Owl Creek? Consider all the increased foot and vehicle traffic along that section of Owl Creek since the 35 mile speed limit was set. Here are a few: Two Creeks lift and parking, several additional ernployee housing developments, Sinclair, Fairway and Teacher housing not counting all the non-employee housing that exits onto Owl Creek. Also consider that right after one of the curves there is the Firehouse. Consider cyclists and joggers that have to hug the guard rail in an area without any shoulder and along a steep embankment along a curve on a slope. In the winter there are skiers traversing with their boots and gear as vehicles go racing by. The speed limit was set long before these additional considerations. But the major one that only amplifies the need is now all these drivers are distracted by their cell phones. Now drivers multitask on this slick curvy and hilly mountain road without shoulders with school buses and school children and with a steep embankment along at a speed limit that€rMs hard enough to safely maintain when you€rMre not distracted in the summer. All so they can go faster for I .2 miles and save 7.12 seconds. It seems like there is more justification for lowering the speed limit than for keeping it at for the most part the highest speed limit between the Stapleton house along Owl Creek and Divide Road in SMV. Do you think it seems irresponsible to oppose lowering it? 7 .12 seconds . The Town might consider a moratorium on any new land use applications and/or buildings permits issued for new major development (except for minor renovations, additions, replacement housing, etc.) until the comprehensive update the Comp Plan is completed and the Base Village core area is fully constructed to determine if: a) all or part of the municipal code need to be updated, and b) for absorption / sustainable economy purposes, respectively (approximately until end of 2018 or l9).o The town needs to work with the developers of base village more closely and should not impose unrealistic demands on them - most notably, making them build a community buildingfortheDiscoveryCenterwhichisaridiculouswasteofmoney. Thisdrivestheir development costs up which drives rents up which in turn makes everything else more expensive (restaurants, retailers, hotels , condos).o The viceroy has taken away poolprivileges if you go and eat lunch there.o This may sound cruel but I feel that keeping employee housing for employees is very important. More and more every year there are retirees living in employee housing. The youth and energy of our town would be better served if employee housing was more available for actual employees. Better checks & balances need to be put in place to make ,grrc Page 26 144 Town of Snowmass Village Community Survey Report - Open Ended Comments sure this happens. o To keep SMV from becoming "Disneyworld" o Town Council is in the pockets of the management associations of Snowmass Village. o Town MUST hold developer responsible for promises. On time completion of all of Base Village Phase 2 or forfeit vesting rights o Town should support rapid building of new museum about the ice age discovery of 2010- I l; it is a unique and attractive feature of our town o traffic abatement into Aspen, Removalof pine tress choking the condos on carriage Way o Traffic at the small round about o TRAILS> our trails are now getting busy with bikers and they are aggressive toward hikers, we need to widen some trails or signage where bikers are obligated to be patient with the hiker, or to have a bell. Our discovery center really needs to be a bigger and more celebrated section at the mall. o Transportation o Transportation o Treating the poor people at Base Village better. It is embarrassing to watch how the Town ignores the issues you've created. o Unreasonable property tax increase in Pitkin. . Upgrade and maintenance of towns paved and unpaved trails. Many are in bad repair. You can not have connectivity with poor trails. Also more aggressive thistle control on the trails. o USPS home maildelivery . Utilize an art advisory council before accepting and artistic "gifts." o WAKE up and be prepared to become a l2 month a year community. Too much slack by the city in off seasons. Seems like you are all at the beach from April I 5 to July I s? . We do not need any marijuana stores o We need a marijuana dispensary. Weed is extremely good for you and the money we could use for affordable housing with pets allowed! . We should not take away from the family orientation of Snowmass Village and invite Marijuana "growth, wholesale or retail" establishments. People can ride the free bus to Aspen if they want it. It is contrary to the community nature of Snowmass Village and certainly the vision for future development. I don't want us to be referred to as "Stonedass" Village. o What actually are the demographics of the community? We are in our 70's and feel ignored. We will be driving our cars and walking trails, but not to the grocery store, the post office or taking public transportation. Trail walking can now be a frightening event with bicyclists sharing the trails as well as unleashed dogs. Why have a leash law when I've near seen any enforcement. And why do we pay for bike trails along the roads and have to deal with bikes on the road. It's dangerous for the riders and the drivers. It's obviously a pet peeve and the worst area is Owl Creek Road going to Aspen, but that I believe is not under Snowmass Village's jurisdiction . Why is there no open comments option for this section? Affordable housing has become too high on the list of priorities and safety here is excellent. There haven't been any significant pedestrian problems because it isn't an issue. Drop that down off of the priority list as well. $ Erc Page 27 145 a Town of Snowmass Village Community Survey Report - Open Ended Comments Working together creating community vibe with town rec department, chamber of commerce and young people of community to (lrrc Page 28 146 Town of Snowmass Village Community Survey Report - Open Ended Comments Ql4. If yqu could keep one thins the same in Snowmass Yillaee forever, what would it be? o a better sense of exclusivity like aspen... o A great family skiresort o A more homey atmosphere for the whole family o A place for locals to live and NOT be priced out o A quiet, locals focused community during the summer. . A small town! The amount of traffic in this town compared to 5 years, 10 years, etc., This town runs by what makes money, with NO local services for residents. How about a library, a kids center, etc.? o Access to nature - pen spaces, parks, trails o Access to outdoor activities . access to recreation o Access to trails for all beings, including wildlife and people. Lack of fences allows wildlife to move freely throughout the Village. o Accessibility to outdoor activities. Keeping the amount of buildings/hotels minimal. Keeping the small town community values in place o Affordability for locals. . Affordability for resident workers and keep lift and lodging prices in reach of American skiers. It used to be working American families could afford to ski and visit Snowmass. I miss those days. . affordable housing o Affordable housing , how do you expect people to work here , make tourist happy so they can keep coming if they have to overworked themselves in order to afford leaving here. . All of the great access to hiking and biking. o Allthe offered events o Always plenty of snow!! o Ambiance o Ambiance/village atmosphere o Amount of green space o An affordable restaurant/bar gathering place for everyday! . As much open space as possible!!! o baseball field never built on. o beautiful place to visit and ski. o Beautiful walking/biking paths to connect the different areas. I love walking my dog up to the mall, over to Two Creeks, down to the Rec Center. It's awesome that these are paved - as it allows me to use them in the shoulder seasons too once the paths become muddy! . Being a small town community . Biking & hiking trails o Biking trails . Bring in an large, informal EVERYDAY music venue for entertainment and a gathering place, similar to the old Timbermill Bar on the mall, but make it bigger, and have a dance floor. In the latest SKI magazine, Snowmass Village dropped from years past at #1 or 2 to #l9l believe. I got to know many people at the old Timbermill. It was THE gathering place, and many music artists got a start, and later became nationally famous at the Timbermill. o Bus service (1erc Page 29 147 Town of Snowmass Village Community Survey Report - Open Ended Comments . bus service o Bus service o buses o Buses . Change is good, necessary, and Snowmass Village needs to evolve. . Clarks market. o clean air o Commitment to excellence . Community feel o Concerts o Concerts at Fanny Hill o Concerts o Current quality of life o diminutive size important no valuation pls o dinosaur bones o distance from Aspen o Do not overbuild the mountain. Snowmass Village is known for its wonderful skiing and hiking and not for its shopping opportunities. Let's keep it that way. o Don't overcrowd or have too many events and/or attractions. We come for the beauty, serenity, skiing and hiking but avoid overcrowded times. . ease of access to the environment, free access in most cases . ease of access to wilderness and national forest land. Don't become another Aspen. o Ease of driving/parking in the town (Center, Mall, Base Village, entrance lot) that enables residents (and tourists alike) to easily get around, shop/visit, etc. conveniently, cheaply, and without Highlands/Aspen-like hassle. This will require explicit goals for maintaining/growing parking availability as residences and businesses expand. . Easy access to world-class quality recreational space o excellent ski conditions o Family atmosphere, price restricted housing and small size facilitate the feeling of community . Family friendliness . Family orientation . family oriented, great hiking, biking, skiing and riding o Fanny Hill free music o Featuring our mountain. If you can't see the mountain from everywhere, we have all lost out on why we are here. The monstrous Viceroy as viewed from the Alpine bank presents an outrageously clear example of what should not be done. o Feel of Safety - the fact that I don't have to lock my doors (except for maybe to keep bears out) o Feeling of safety o focus on family oriented events o Focus on mountain beauty and its visibility to all. The other way to say that is NO MORE Skyscrapers like Base Village. o Free bus o Free bus services . free buses and great ski access...encourage better restaurants o free buses 6 erc Page 30 148 Town of Snowmass Village Community Survey Report - Open Ended Comments . Free busses from Snowmass to Aspen and back o Free buses. o Free concert series o Free concert series and Jazzand Balloon Festivals o Free concert series. . Free Concert series, o Free concerts . Free concerts and garage parking. o Free concefts on the hill. They are a great community asset and connector for people who live all throughout the RFV and visitors. o Free Fannyhill Concerts . Free public transit o free public transportation . Free public transportation to and from Aspen. o free shuttles o Free Summer Concert Series. The Thursday night slot is perfect; weekend concerts just don't have nearly the sense of community that I feel on Thursday nights. o Free Thursday concerts o Free Thursday night concerts . free Thursday night concerts o Free Thursday night concerts o Free transit bus service o Free Village Shuttles o Frequency ofbusses during peak times, except transition to all electric busses. o Golf course and all adjoining open space. o Great bus system o Great free bus system (ll poggio is a close second!) o Great people who live here. o great skiing . green space o Green space and a grocery store o Grooming the mountain in ski season. o Gwynns high alpine o Having it less crowded than Aspen . Help us find housing. And help us keep our dogs!!! o Hiking trail condition, minimizing bike gouging, separation of bikers from hikers. o Home town, small community, feeling. . How quaint it is in relation to Aspen o How the Valley outside of Base Village and the Mall still feels quaint and simple. o I am concerned about the preservation ofopen space on the mountain and fear that the rush to develop will fill it up, especially land along streams or small areas that are adjacent to condo developments where park space is essential. Please don't let that happen. o I believe the "low key" feel of Snowmass, which differentiates it from Aspen is vital to keeping it the friendly yet accessible community which Snowmass is. s Erc Page 31 149 Town of Snowmass Village Community Survey Report - Open Ended Comments o "l don't think this way because most things can be improved. But we skiers and mountain bikers appreciate the (relatively) relaxed SV atmosphere, on the ski hill and around. The remoteness of SV, and of Aspen generally, ...have made our area the favored choice for families. o Retain, and celebrate ""remoteness."" . This means SV should never be seen as ""ripe"" for profiteers. Successful communities use planners and thinkers to ""contour"" the profit motive by anticipating and enabling development of an acceptable, agreeable style, designed to serve a desired market, ...as opposed to rabid building designed for rapid payback. " o I fear the desire to chase the tourist dollar and make it too big. I'd like to limit growth. . I really enjoy the small, quiet feel that Snowmass Village offers. o I would have given part of the ski mountain to skiers only. o I would like SMV to continue to be primarily residential with tourist amenities. Please do NOT overbuild it. We do NOT need to be huge. And we do NOT need more and more employee housing. . "l would like the bridge that crossed the East Snowmass Creek to be returned so that the local hikers could use it to access trail 1971 rather than driving to the trailhead for West Snowmass Creek (trail 1975) and not be able to park for lack ofspace. o I also wish the town would stop fluoridating the water and that we had a community garden." . I would love to see Snowmass Village retain its small-town character. Over the Winter, I had the opportunity to participate in some of the public meetings related to the comp plan. It seemed that a lot of the focus during that process was on growth and how best to expand things. I think that we need to define our limitations. We have a finite amount of land and space in the Village. I think that one of the things about Snowmass Village that makes it special is that small town character. I'm not talking about roundabouts or (potential) stop lights or flashing lights at cross walks. I'm talking about more, more, more. Let's define growth limitations that the community wants and will accept. . "l would never allow marijuana to be sold within the confines of Snowmass Village. We are a family oriented community and it is very important that we stay that way. We have much more to lose than to gain by allowing sales of marijuana. There are plenty of pot shops in Aspen for those who feel the urge to indulge. . Please help us to retain the feeling of family and safety in our community." o I'd like it to snow during winter months, but we keep seeing winter getting shorter; snow moving up the mountains. I'll like to see Snowmass go l00oZ renewable energy! o It would be nice if Snowmass Village stayed the relatively quiet, traffic-free town it is. Even during the busy seasons, Snowmass Village is a much quieter and calmer place to be than Aspen. o It's beauty and sense of fun and inclusion of families. o It's heart and character. Please never become Vail. Remember the people who love and live in Snowmass Village year round. Tourism is important but so is your community o It's natural beauty. Keep it pristine. It's worth it. o It's position as a world class ski resort. o Its rural character o Its sense of being in a mountain environment, not an amusement park. TO be unique form other ski resorts. o Its serenity in the Summer o lt's small town feel with a strong community. llErc Page 32 150 Town of Snowmass Village Community Survey Report - Open Ended Comments . Its too late but the quality of produce and the selection offered by the old Village Market was ten times better than the quality in the renovated Clark's Market. Nothing can be done about it now. The ownership of the center, the malland base village all being owned by the same company has not been beneficial for the town business owners. . it's too late it's gone o It's too late. The base and the mall will soon be pitted against each other, and one will fail. Marketing Department already is feeling the need to "spread the wealth" with events to accommodate both, usually at the expense of one or the other. One thing left that should be kept forever, which is already being messed with, is the Thursday Night Concerts. . Keep corporations out. Keep mom and pop alive and well. Keep it local . Keep events that are economic drivers in our community. We already lost some of these events such as Wanderlust, Toughmudder, Enduro Races, etc. . "Keep it a Village with charm and be certain Town Manager respects our community and not push us too fast as we need to absorb new building for a few years.. o We got plenty of rotaries... don't over think the needs of a community. This format allows us to be heard and perhaps have an affect?" . Keep it a wild portal to this majestic area of wilderness. . Keep it family friendly. We came to Snowmass 25 years ago with our family and now our grandchildren are coming. Having a built in return customer base for Snowmass helps to ensure sustainability as a resort community. . Keep it friendly to families. . Keep it high level experience in summer and winter . keep it quiet and uncrowded. . Keep it small and different from Aspen. . keep mountain focus . Keep mountain views from every street and every building. . Keep the mall and fanny hill the main focus. Pulling tourists and locals down to the gondola and base village will slowly turn the mall area into an aged wasteland . Keep the mountain and the streams pristine . Keep the original plan of Snowmass Village to be a resort community designed for primary home, second home, vacation home owner and their guests. The mountain itself is perfect. Snowmass is not Aspen; we are a small resort village with a few hotels. . Keep the safe, healthy, family message. . Keep the small town character and don't become a bureaucratic nightmares like Aspen. . Keep the town free of tall buildings forever. . Keep things that work: Thursday night concerts should be held on Thursday and be free. Quit changing nights and pricing. . Keeping a small town feel . Keeping it small, and open space and views. o Krabloonik !!!! History ,the ponds going up Divide, the rodeo and area around it. . Labor Day festival . Leave the Snowmass Mall the same. Do not demolish it. Keep it small and cozy. Keep local business. Try to keep the corporate out. o Less out siders . Less tourist (;erc Page 33 151 Town of Snowmass Village Community Survey Report - Open Ended Comments . Lift ticket prices! Ha ... kidding. How about the Rodeo. . Limit growth, like the small town feel. . Local businesses . Local businesses. . Local feel of the community. . Local ownership of small local businesses . Local retailers o Locally owned businesses o Local's character and places for locals to do things. o Love the free bus system o Love the mall on the mtn o Lower real estate taxes . Maintaining the beauty of the Valley. o Maintaining the iconic Elk Mountain range view as one enters the village on Brush Creek Road. o Maintaining the remarkable scenic views of the mountains from the entryway area. o Maintaining the small town feel. . Making it possible to work and survive in this fantastic place for the people that are essential to our success! . Massive amounts of snow all winter o Mountain bikes trails o mountain views from every location o Mountain views from every location and every property in Snowmass because they bring serenity. . mountain views from every properfy o Mountain views. Stop covering our mountains with buildings. o Mountain village feeland ambiance o Mt. Daly . My family has had a home here since 1968. I value the underground utilities, electrical, cable, as well as the total absence of commercial advertising (billboards, signs on the road, etc.) Sometimes it's the things which are missing that mean the most. Like no houses in green belts, no stop lights, no industrial noise. All this contributes to enjoyment of the scenery, views, and general feeling that we are here because of the timeless beauty all around us. . My rent. o naked lady chair lift o Nature's beauty. o No base village . no crowds o No increase in population. Snowmass is exactly the right size now. o No more development on the mountain, Elk Camp should have stayed simple, no silly rollercoaster! You either love mountains as they are or go to Orlando. We do not need in here a Disney Land! o No more development, big hotels etc. . no more hotels or developments, enough is enough. we have looked at the empty eye sore long enough at base village now we have to endure years of construction on wood road o No more major development---preserve open space -- Keep Lots of activities NO Ntr 47 TT DA/a'1ET Dana 4tr, r,0 Q)4 (1rrc vv vv I\;T I , tvt\L I I (lY\, I \.r,L \7'r \rL; t Page 34 152 Town of Snowmass Village Community Survey Report - Open Ended Comments . No more mansions. More open space, more affordable units for locals. Quiet off seasons. Free transit. Sorry that's more than ONE. . No more tourist attractions or huge hotels that no one who lives here can afford to use the hotels or afford to do these tourists attractions . no more unbridled development, especially houses built on ridge tops! o NO POT SHOPS- EVER! IT IS A SHORT DRIVE TO ASPEN WHERE DRUGS CAN EASILY BE PURCHASED. I BELIEVE ''NO POT SHOPS'' IS AN IMPORTANT POINT FOR FAMILIES LOOKING FOR A FAMILY VACATION AREA.. o No stop lights or major electronic proliferation o No stoplights o No stoplights o No street lights ever o No Traffic Light o No traffic lights o No traffic lights o No traffic lights :) . no traffic lights! keeps the public gardens beautiful! keep Thursday night concerts in summer and keep the snow falling in winter! o No traffic signals o No traffic signals. e No. more development on the mountain itself o Not having more box stores so it's like any town in America- have room for local businesses! o not make it grow into a large tourist spot that no one really cares about. when we came many years ago the thing that was best about Snowmass was it was a small wonderful place that everyone knew everyone else and cared about each other. I even knew the mayor and I am here part time. people cared about the town and the grocery store people knew who you were even if you were here only part time. Things have grown too much and the prices are getting so unaffordable that it does not attract just regular families ...........1 know the town has to make money but in making money it lost its charm and warmth. . not over crowded. not over built. height limits o Nothing, I want Snowmass to keep getting better! o Nothing. Everything needs to change. . Off season o Off season! o Off-season r Off-Seasons. I love them! Haha:) o One thing..... Resurrect the Timbermill, or its clone. One large informal music venue with great bands like John Denver, Nitty Gritty Dirt band, Heart of the Rockies, Damian Smith, etc. Snowmass could do like Austin City Limits or South by Southwest, and become an year-round attraction like Nashville or Austin. People will come back every year for great music. Not as much for mud bike races, skating rink, swimming pool, mountain rides or zip lines, etc. All of these are to do once or twice until the novelty wears off. o Open space o Open space o Open space ,iyerc Page 35 153 Town of Snowmass Village Community Survey Report - Open Ended Comments o Open space o Open Space . open Space o Open space . open space ... stop filling up every inch of the town. Please . Open space amazing connection to nature . Open space and small town community environment . Open space and trails . Open space and trails. And please keep some clear of maniacal bike riders. Do not forget hikers! . Open space feel. o "Open space o Focus on small, community or family owned businesses" . Open space, bike trails , no lights, quiet . Open space, open trails o Open space. . Open space; vistas o Open spacer . open spaces . open spaces . Open spaces and public spaces o Our beautiful environment. Town needs a lot of work to be "green". o "Our Rural character that allows immediate access to wild nature, avoiding the accidental urbanization when we kept adding more more more. o Preservation of what we have- residential, commercial, environmental, communal. " o Our sense of community and helping each other no matter what the issue may be, . our small town rural life style o Peace and quiet o Peaceful feeling, no hustle and bustle o People could still afford to own and work here. A small business owner could attain a free market home and raise a family here. o Pet friendly town o Please consider leaving the open space around the golfcourse "open space" and not let developers build homes around it. It's so beautiful just the way nature intended it to be. Thank you. o Please don't allow anymore of our views to be destroyed. The year basevillage was built and took away that beautiful view of mount daily coming home was a huge mistake. o Plenty of access to hiking and biking trails. o Post Office . preserve mountain views . Preserve the outdoor recreation- I love the yearly community thanksgiving as well o Quaintnesso Quality of the Police Department and the Shuttle...l know not just one. o Quality on mountain access and experiences. o Quality, small resort presence. The Snowmass Chapel. .i1erc Page 36 154 Town of Snowmass Village Community Survey Report - Open Ended Comments o Question 4. If you mean by enhancing connectivity to add bus routes I am all for it, there has definitely been a decline in route service over the last couple of years. I feel Snowmass is a very safe place for pedestrians and cyclists (ifthey use designated paths and crosswalks) and I don't think safety would be increased by more stop signs/lights etc. o Quieto Quiet, peaceful. o Quiet, safe, small town feel. o Quiet. Town is getting louder with construction and more event traffic. o Quiet. No light pollution. o Rec Center . rec center. o Recreation. Open up the garage and ask, "What should I do today?" Plenty of bikes and skiing. o Reduce taxes, it's becoming unmanageable. o resort community . Respect for the natural and wild that we are privileged to live in. o Respect for the place we live. o Restrict building o retain mountain views from every street and intersection o Retain small-town feel; keep out pot shops, casinos; big box stores, etc. . Retain Snowmass Village emphasis as a family resort, including safety, transportation, activities. o Rim trail. Top part I guess. Love the extension. o Rodeo location . Safe family environment o Safety o Safety and sense of community where everyone looks out for each other. r Season ski passes with one price point. o Security o Sense of community o Sense of small town feel with a few luxuries of the city (i.e. good restaurants, music) o Sense ofspace o Shuttle bus routes . o shuttle service o Size and open spaces o Size and population density. o Size of resort . size--lt is large enough. . Ski Area, Free transit . ski company . Ski in and Ski out capabilities of Lichenhearth units . Ski resort . Ski runs are great . Ski situation. o Skitourism . skico o SkiCo presence i;erc Page 37 155 Town of Snowmass Village Community Survey Report - Open Ended Comments . Skiing o Skiing . skiing . Slower pace than Aspen and a more real community feeling with less influence of 2nd homeowners o Small businesses . small community. o Small size o Small size. o Smalltight community o Smalltown attitude and dog friendly o Small town character . Small town character and feel. o Smalltown community feeling o Small town family friendly feel. It is most attractive to tourists because of it's appeal to families. For better or worse this means adding more year-round amenities and activities to compete for these tourists while still retaining that small town charm. . small town feel o Smalltown feel . Smalltown feel o Small town feel with fun local activities o "Small Town feel. o Post office pickup." . Smalltown feel. Or maybe that ship has sailed o Smalltown feeling. With growth comes big city problems and lack of community. . Small town flavor o Smalltown obviously not happening! . Small town post office. Do not move out Snowmass Center when/if redeveloped. . Smalltown, friendly feeling o Small Town, laid back lifestyle. o Snow . Snow in the winter. o Snow! o Snowmass Center . Snowmass Mall . Snowmass Rodeo o Snowmass Village has always had a strong sense of community and hope it always stays that way. o "Snowmass Village is already too dense. there should not be any additional building after base village is built out. . You need to maintain access to the wilderness, open corridors for wildlife to thrive, trails, parks." o Stop adding areas like base village if you can't finish them within a reasonable amount of time. . stop all construction after the limelight is built . Stop bowing down to the money and pay attention. keep the Thursday night concerts on Thursday nights!!!!!! NO NA 47 T/^. DANTET Darra 'l AA r,$ 2.14 (1erc 156 Town of Snowmass Village Community Survey Report - Open Ended Comments . Stop expansion ofbase village . stop the big building, How did the height restriction get ignored on the new Limelight . There will now be not much you can see of our ski area from the road where once you could see all of it once the Limelight is built. o Summer concefts . Summer Rodeo o "Tasters! My son and I went there every Sunday night. I had a beer. He had a Fanta. I hope they don't go out ofbusiness. o If you can't support the community. Then you don't have a town. We loved the town and miss it dearly. Hope to move back someday...." o That Snowmass is NOT Aspen and has its own slower paced, quieter, less "clubby" atmosphere, welcoming to all individuals and families year round o That we are THE "hidden gem" of all communities. As Colorado is busting at the seems with an influx of new residents, Snowmass has managed to remain a Village. Continue to do so and folks will pay a premium to invest in and visit our community. Let it get to large, and we'll just become another "typical" Colorado comrnunity that got greedy and lost it's chann (and appeal and economic vitality). Keep developing an incredible netrvork of mountain biking trails...this is what makes us the "hidden gem" in the Valley and for mountain biking destinations. Ski destination- we've got that down:) o The "free" shuttle o The ability to open the garage and have world class recreational experiences. o The accessibility to trails, open space, etc. o The amazing mountain biking here! Let's keep this community healthy and happy with continued trail systems. o The amount of nature and how clean it is. . The amount ofopen space o The availability of the village shuttle. And fuel, of course o The awesome bus service which I use daily to commute to work! o The beautiful landscape . The beautiful ski mountain. o The beauty o The beauty of the village with the open spaces and the trees that have been planted to lower the impact of new development. I think any developer should be required to make sure the impact of their development or single family home respects the visual impact the structure will have on others visiting or living in the community. I also think there should be an effort to have more natural landscaping around all construction and the bike paths. People come here to be in nature and enjoy the natural beauty. . The best ski resort for families to enjoy together. . The bus system is amazing and effective! . The cemetery. A way across East Snowmass Creek. What a stupid question. Nothing remains the same forever. How much are you spending to have people coming up with these dumb questions? o The character of the town is changing for the worst as we over develop areas like the Base Village. This become a real estate magnet for potential real estate investors and does nothing to promote and maintain a community setting. I understand we are a resort but the number of second homeowners, idle homes sitting empty do nothing to our character or sense of community. you ,i1rrc Page 39 157 Town of Snowmass Village Community Survey Report - Open Ended Comments restrict those that live here (deed restricted) yet do nothing to those that occupy our area for a maximum of 6-8 weeks. . The charm - no real need for a "central" downtown. . The comfortable, town feel and local flavor. . The community and not-Aspen feel of it. o The community feel. . The community spirit! o The country feel ofentrance -- rodeo grounds, horses on the hill (Horse Ranch) -- as you entry beyond the round-about o The cozy mountain feeling! o the culture and tradition of going to the post office and making time for whoever we run into that day...fanny hill summer concerts...shuttle system...Snowmass Chapel and Community Center and Rodeo...all priceless...sorry more than one thing! o The current Housing Department staff. . The density at the base is too great o The environment . The excitement of snow days o The fantastic free bus service o The feel of a smalltown . The feel of community. It's a great place and needs to preserve its local style way of life. More housing and families will keep locals around and a more stable workforce as opposed to a huge transient workforce. . The feeling of a small community with a rural setting. Please no cannibis shops in Snowmass. Thank you. o The feeling of a small mountain village. . The feeling of being surrounded by nature. AND RESTRICT THE SOUND OF BLOWERS...really at all hours and days.... o The feeling of community. o The feeling of family and tight knit community o The first 3 miles of brush creek rd o The free busses between Snowmass Village and Aspen. . The free entertainment opportunities, like the summer concert series...with the addition of allowing dogs onto Fanny Hill with the general public. Being sequestered sucks! o The free shuttle service and the attention paid to our gathering modes--Town Center, Mall, Fanny Hill, Base Village, Snowmass Chapel--where we can connect with other Villagers and visitors. o The Free Thursday Night Concerts. . The free transit and free parking at the rodeo lot. . The free transportation! Thanks. o The free transportation!!! o The golf course o the golf course, but should be purchased by the Snowmass tourism board and turned public,o The good vibes and don't turn it into a mini aspen r the great skiing . The green spaces ,i;rrc Page 40 158 Town of Snowmass Village Community Survey Report - Open Ended Comments o The high quality of the experience. Thus , do not build out to base village or the Mall area or more units on the mountain. The more lodging rooms and condo units you allow up there, the more that this dilutes and decreases the experience. By that I mean, more traffic, less ability to rent out existing units. Remember, the economy does not always stay robust. If you over-build now, the area will suffer when the economy turns down and there are fewer visitors. Also, building it out a lot more increases traffic. o The hiking trails, trees, nature... o The historic old town feel! People keep coming back for a reason! . The horses during the summer at horse ranch ! o The housing and transit system! o The iconic Elk Mountain range as view as one enters the Town. . The importance of the outdoor lifestyle and commitment to the environment o The incredible skiing that Snowmass Mountain offers, it is one of the best ski areas in the world. . The lack of a statue in roundabout. The statue is hideous. o the local people o The long time locals and long time TOSV employees . The low light system. It save energy, but makes areas for pedestrians more secure o The loyal homeowners of Snowmass Villages, and the SM Chapel that have contributed to the special identity of our Village. May they endure forever! o The Mall o The Mall !! o The mall in the upper village, with improvements. o The mall should stay. o The Mallvitality . The mall! o The Mall. . The mall. o The mall. Don't change or get rid of the mall please o The Mall/base village & skittle connection. . The mountain bike trails accessible to mountain bikes. o The mountain lifestyle feeling . The mountain. Luckily TOSV's Town Council has not yet screwed that up. o The mountains . The mountains of course, but also our vibe. Let's not become what we left to be here. o The name . The natural beauty. o The natural beauty. . The natural environment. o The natural uncrowded feel. . The network of hiking and biking trails and the access to them. The parks and the Snowmass rec center o The peacefulness. o The people . The perfectly blue skies and clean air & water. T,ETC Page 41 159 Town of Snowmass Village Community Survey Report - Open Ended Comments o The police force here is simply amazing. They truly care about the safety of their citizens and go above and beyond to be kind, helpful, and keep Snowmass a safe environment. This police department should be a model for every police department and I am so proud of them. o The population. o the quality ofour trails but need to separate uses so all can enjoy. dangerous now for bikes vs. walkers vs. animals etc. o The quality of the skiing. . The Rec center . The Recreation Center o The Recreation Center. o The relaxed feeling of the town. Knowing that you can still go to the center and see other townsfolk and not be lost in a bustle like Aspen o The rim trail o the rodeo o The rodeo o "The Rodeo o winter bonfire and ice skating rink at rodeo lot ---- improve that area of thought! !!! hot dogs hot choc etc. etc. . summer create a film screen and show westerns from rodeo or baseball field/ popcorn, etc. similar when takes off to Thursday night concert or Rodeo " o The Rodeo! . The rural, small town atmosphere we have, but which is clearly under threat. Let's not emulate Aspen and become a caricature of a town and a de facto gated community. o The safety. o The sense and attraction of much open space and preservation of significant views - achieved in part by concentration ofhousing and other structures. o The sense of community and concern for residents. o The sense of community and fellowship as wellas the pride of being a Snowmass resident o The sense of community and peacefulness of the village life. o The shuttles ... and concerts and bike/hiking trails. I know it's more than one thing but these are all interconnected . The sign that totals up the Elevation, Population and Incorporation! Love it! Also finding a way to keep the community engaged in discussions/forums on the safety of the community, development of any additional parcels (whether current or past approvals that can still be built, etc.) and any future decisions on the town's future. . The size, the safety. o The ski area. o The Ski Mountain is AWESOME o the skiing o the skiing o The slow rural pace of life as contrasted to the more hectic pace of Aspen o The small rural feel. o The small ski town atmosphere. o The small town "everyone knows your name" atmosphere. s Erc Page 42 160 Town of Snowmass Village Community Survey Report - Open Ended Comments . The small town character of the Village. We are not and hope we won't ever be Aspen. Please help keep the mom and pop restaurants and stores. Not everything corporate. o the small town feel o The small town feel and safety o The small town feel and sense of community o The small town feel and true sense of community is what makes this place special. o The small town feel centered around the Snowmass Center o The small town feel even when we have guests from around the world o The small town feel with a big city life . The small town feel, the quiet, laid back, please don't turn it into Aspen. o The small town feeling o The small town feeling. o The snow. Or maybe my rent not getting jacked up every year. . The Snowmass Mall o The strong feeling of community the people here have. . The support of the skico to keep this the best skiing mountain in America! . The sweet Ness and quality of life that I've grown to expect the last 42 years of living here doesn't need to keep growing and growing and growing ! Especially growing taller and taller o The Thursday night concerts, and Gene Taylors :) . The Thursday night concerts. They are very important to the community o the town's free shuttle bus system. o The trail system, and the many beautiful open spaces it is on. . The trails and open spaces surrounding the village. . The transportation system. Its really great. o The view o the view o The view . The view from our condo o The view planes from numerous vantage points. . The view. o The views o The views . The views of Mt. Daly and Capitol Peak that are constantly being compromised by buildings and the sculpture. . The views! r The village bus is great! . The Village feel/sense of community when you see your neighbors at the grocery, post office, or on the trails. o The walkways that connect the developments (at least the pones that still remain and are maintained). Sadly, many have been lost, dead-end in parking lots and dumpster areas, etc. Sorry to see that connectivity displaced. o The way it was in the early years. I loved the quaint feelof the mall. o The way trails and open space are interspersed into the town. . The Weather o The wholesome, family feeling that has always existed. nO nA { 7 Tn DAnLatrT Daaa 4A4 t-,,t 214 s Erc vv vv l 'lvl\LI 161 Town of Snowmass Village Community Survey Report - Open Ended Comments o the wonderful biking/hiking trails o The wonderful environment o There is NO political "servants" that should be kept. Maybe keep the bears? o Thursday concerts o Thursday concerts! o Thursday night concerts o Thursday night concerts o Thursday Night Concerts . Thursday night concerts in the summertime! o Thursday night concerts on fanny hill adjacent to the Mall. o Thursday night concerts, I think that's when the community comes together more, the skittles, they really unify the mall and base village. The Stew Pot, the Free Snowmass Shuttles, they are the best. Our police they are polite, caring, and active. The flowers in the summer always look great, and the trail cleaning is excellent. o Thursday night concerts. o Thursday night concerts. o Thursday night free concerts o Thursday night Free concerts o Thursday night free concerts....ON Thursday nights and free. o Thursday Night Summer Concerts! . Timbermill . Too late. It's already lost its 'village' appeal. It has been trending towards a transient millennial resort, with little resemblance to the 'community' it once was. o too late... o Too late... . Tough question. The town will always be changing. Perhaps, access to open space. . trail and bike system in summer and skiing in winter o Trails o Tranquility o Transit service . Transit system o Transportation and housing o TSOV Bus Service o Uncrowded. . Underdeveloped base camp. Let's not be vail. o Untouched nature (not the Disneyland-style nature with a coaster on the mountain). Once we have fully spoiled the pristine character of this landscape, Snowmass Village has nothing left to speak for itself. o Vibrant community with quiet periods as well. o view of ski mountain from every part of town . views . Views from Town Park o views of the mountains. really hate the tall buildings of Base Village o Village (i.e. small town) feel. o Village feeling versus city (Aspen) or ski resort (Vail, etc.) feeling. ,i1rrc Page 44 162 Town of Snowmass Village Community Survey Report - Open Ended Comments . Village shuttle system . Vistas of the nature around town . We love the trails and intersections as is. Please no stop lights, no flashing cross walks, no unnecessary side walks. This is not a cookie cutter suburb. o We need to keep the small town feel of Snowmass Village - it is a calm and beautiful place and I would hate to have it become anything like what Aspen has become. I have lived here since 1991 and love that there is aPizza place that the same people go to every Friday night. I love the small post office, food market, and drug/liquor store. I always feel like I live "out in the country" when driving home from my job in Aspen and I would hate for that to change. I realize that growth is inevitable....but it should be the kind of growth we (the real people) want and not what developers want. o Whether winter or summer, access to the outdoors through ski trails or hiking, the Village is a hub. Parking, accessibility, and appearance should guide the Town Council. While I know the entrance to the ski resort as been a challenge, surely after all these years, a welcoming, handsome design can at long last be possible. o With Base Village build out there are very limited resources available (water, etc.) for additional growth, redevelopment is appropriate and will happen. The total carrying capacity of the Upper Brush Creek Valley will have been essentially reached. Snowmass will need to not approve additional growth that will decrease the experience for all residents, home owners and visitors. . Wonderfulskiing . Wonderfulskiing . "Would avoid trying to keep up with the Jones's. o It is OK not to be so squeaky clean and new - Snowmass has a heritage that is great. I dread thinking the mall will be torn down after the base village is finished. The mall certainly needs updating and better street access from parking lot 6 but it does not need to be impersonal and look like every other resort - e.g.: Beaver Creek Base Village. Keeping our heritage and identity are important as we go forward." . you can't ... greed wins every time...i.e...base village o Zanes o Zanes o Zanes (;erc Page 45 163 Town of Snowmass Village Community Survey Report - Open Ended Comments . Again I feel that there should be set times/days that blowers are allowed. Noise pollution is WAY-UP.....not good o Aspen has more full-time residents. Snowmass is dead in the two off-seasons. Anyway to make this a l2 month destination or have more fulltime residents? Either music or art would attracl more people for off-season visits. o Better trail maintenance . Biased to help developers. Unsympathetic to taxpayers. o building permits - very slow and pricey r Caters to developers at the expense of taxpayers. Just so their resume looks better. Does not understand the community here at all. . Considering the amount of regulatory procedures, processes, standards and meetings that they must administer, the efforts of staff are appreciated. . Considering the regulatory submission requirements, procedures, processes and code standards that the staff must administer, they do the best they can under the circumstances, including the Iimited amount of staff in the department. o Develop a marijuana shop. Use the revenue for affordable housing. That allow pets! I would like to live on my own with my outdoor cat. . do not get in the way of Base Village completion o Encourage the redevelopment of the mall . Excellent service all around. o fails to understand community Just big enough'desires . for a small community the dept. requires applicants to jump through too many hoops on projects of relatively minor significance o Free bus transit system o Front desk people friendly o Get rid of the ugly statue in the new round-about. o Have not used these services o how did those horrible contemporary houses on owl creek road get developed that block the mountain view for everyone. thought that was not allowed.o I appreciate this survey, thank you . I believe that it is a bit of an "old boy's club" and that they play favoriteso I don't know what the Community Development Department does.o I have worked with the building department a few years ago and they were always responsive. o I see some significant construction projects happening with no building permits.o I think lowering the impact of any development on the natural beauty of the area should be a major consideration. The home built in Sinclair Meadows is a perfect example of the town not maintaining their design review rights and thus allowing the very modern home to be built. That home received more negative response than anything I have ever hear and they wonder why the town allowed it to happen.o I think that if possible, Snowmass Center should be modernized or rebuilt to be more modernized $Erc Page 45 016. OPTIONAL: Do vou have anv comments about the services provided bv the Communitv Development Department that vou would like to share? 164 Town of Snowmass Village Community Survey Report - Open Ended Comments o "lf the Planapploosa was CDD, then, ...yes. And I, for one, found that experience promising. o Those sketches of the SV village by Gustafson sure looked beguiling, and nice. o I'm hoping this survey will ask rrrrusrtrr about longer range planning...." . love the com dev . Make sure we preserve our open spaces and not allow too much building . "Many things seem outside the Community Development Department's control since they apply the regulatory and procedural requirements in the municipal code and are bound by the decision making documents that they are required to administer or enforce. o After the initial Applicant pre-application conference with the Planning Director, a second pre-application conference might be beneficial between the Applicant and the Town's Development Review team prior to submitting a formal land use application in order to better address their main issues in advance. The code standards are confusing enough to warrant this. . The permit reviewers do not nearly have the software and equipment needed to efficiently conduct the electronic reviews of construction plans (in contrast to Aspen). o There should be an added zoning compliance reviewer focused squarely on permit construction plan reviews, inspections and in helping customers at the front desk. o There are many important documents and decisions in the Community Development shared drive that have not been uploaded to the Town's Laserfiche / GIS system; it's not accessible unless one calls a staff member for assistance; more administrative lT/tech support / training seems needed to allow for adequate access by the public. . The Planners should be able to focus more on land use aspects since that is their skill set versus on permit/inspection reviews; they appear stretched too thin." . Mark Kiddle and crew are great to work with. Don't ever get like Aspen . Mark Kittle is excellent! . My questions are always answered and information is obtained easily with very little wait time. . No, keep it simple. . Please continue to work with applicants in the building & planning process. Being available to answer questions is key. . Please develop more deed-restricted housing. . Please engage more local planning and development professions in the comp plan. They are personally invested in the future of the Village and they understand the opportunities and challenges with which we are faced. Most importantly, let their expertise help guide local opinions. o Previously stated. Big step forward with everything on line. r pro-developer, anti-owner r Raise more awareness to locals on what is going on in our town and to allow public outdoor meetings @ the rodeo lot concerning town plans. . Same as my last comment. Please consider not developing the open space around the golfcourse. Thank you. . Simply to continue growing in a way that will be beneficial to all.. Snowmass is much better than either Pitkin County or City of Aspen Community Development Depts. I, ETC Page 47 165 Town of Snowmass Village Community Survey Report - Open Ended Comments . Staff was very helpful resolving issues . stop the idea that more groMh is needed o Take over the maintenance of the cozy point archery range and fix the road to it o Thanks for everything that is done in TOSV. . The backroom dealing with the Base Village developer and complete lack of inclusion of existing homeowners is the PUD amendment process is a perversion of how this department should represent the people paying their salaries. . The best in the Valley. o The permitting and engineering approval process for the large addition we are making to our home has been smooth and TOSV personnel have been very helpful . The town Council is in charge not the community development department or the town planning staff!!! . They are the best! They get it done and find reasonable solutions. Much better than Aspen! o they just seem like they need more help... . This department is the leading cause of problems at Base Village. They give away land use exceptions that put the town in bad positions and then recommend insane trades for building they can't find a use for all the while making Base Village owners pay for the Town's building fees. This is beyond an embarrassing way to treat our neighbors and people who invest in the community. . This group is the bane of all part time owners. They only do what is good for the town and not the part time taxpayers. They exploit our absence by only going through the motions of listening but not really takin g part timers opinions into account. o We have lived in brush fire prone communities our entire lives. This is the most lax community as far as requiring! far too many trees, including those that burn readily, to be planted on one's lot when building a new house. We don't seem to follow often stated clearance recommendations of no planting of flammables within 30 feet of structures. Why is that? Also, why aren't our fire stations run by the county rather than city by city? I learned from our local firemen that they were not welcome to help at the Buttermilk fire a year or two ago, because Aspen would have had to pay them. It seems a rather inefficient, wastefulway of operating an essential service. Do we have to check with our accountant before we can call in extra help while Snowmass burns? o We need to preserve green/open space that can be shared by all our residents. Also, while there are certainly venues that can accommodate mega-houses (Horse Ranch comes to mind), we should avoid cramming developments/housing into every nook and cranny on the mountain...we need to maintain the ambience that currently exists in our town! o We were delayed due to a shortage of help - the staff seemed overwhelmed and most (not all) were a bit grumpy to dealwith . we would like to learn more about it. we built our home l5 years ago. o When I have, they have been beholden to the "powers to be" rather than the homeowners. Snowmass Village council should be ashamed of their "in the pocket" behavior. They are only "puppets" of the managers...not proponents of the owners.. Where is my pool? Base Village is supposed to have a pool by now. Isn't it this departments job to make that happen? . While friendly, they are often slow and tedious to work with. s Erc Page 48 166 Town of Snowmass Village Community Survey Report - Open Ended Comments o Woefully insufficient regard for taxpayers and desires of community at large. Part timers are just invisible to these people. o Would like to see more transparency on projects submitted to the Community Development Department, and would like to know what the Community Development Department's strategic outlook for Snowmass Village. Are they "Pro" development? Or do they desire to build more condos, garages, buildings in the near future? Page 49 167 Town of Snowmass Village Community Survey Report - Open Ended Comments Ql9. OPTIONAI.: Do you have any comments about the services provided by the Public Works Denartment that vorr wnrrld like fn share? . Awesome public works department best in any mountain community in the state of Colorado if not anywhere in the country !! ! By far the best maintained roads of any ski arealmountain village in Colorado !! Thanks for the great job o A composting option is overdue . Add a facility at Rodeo place entrance so Horse Ranch, Crossings and Rodeo Place (with 24 new residences planned) could all use. . again, not sure where the trees, grounds and overall beauty of ourtown park and support buildings comes in...all need some attention and a system where they are tended to on an on-going basis... o Always found them to be responsive and helpful o Answer about composting, of course, would be influenced by how much higher the rates would be. . are friendly while passing during their duties o At my condo, there are no recycling bins nor information on where to put the recycling. Composting would be great. But I would start with properly marked recycling cans through the village and at the condo complex garbage sites. I would start fining or at least warning complexes about failure to recycle. I have never seen a recycling bin in Snowmass. r Awesome Departments and personnel! o Be great if we were able to control a composting operation for all the landscape, food waste we generate. o "Before composting food waste, we should compost yard/garden/landscaping waste such as leaves, branches by providing a collection site locally to transport to the PitCo solid waste center o Pedestrian and cyclist safety should be prioritized, not cars o Streetside recycling is an excellent innovation; the workers on the solid waste and recycling trucks are prompt, pleasant and helpful; they do an excellent job . Landscaping/public gardens excellent" o Believe the waste bins in each area are used by general public yet homeowners pay the bi[. o Better and more recycling, cost of dumpster use is high . Compost and recycling are key for our future!! . composting is a personal decision... . Composting would be great! and more public garden spaces, please! . Composting, you are late...!Teach people recycling, folks do not recycle! No plastic bags! o dissatisfied with snow removal during snow event...roads are unsafe o Don't drive the snow plows so fast! . don't live there but yes I think having SW solutions that are smart and sustainable is always a good idea. o Dumpster sheds are not cleaned regularly as they use to beo Eliminate fluoride in drinking water. .(;erc Page 50 168 Town of Snowmass Village Community Survey Report - Open Ended Comments . Employees are professional as well as friendly and helpful - something you don't see often in other communities. . Erosion of road shoulder by construction worker parking not being controlled. Road Snow removal real time information should be posted via town website. o Everyone in the valley should be required to compost. The dump is running out of space and composting can help extend the life of the dump. . Excellent service; frequent, reliable, cordial pickup . Good Work! o Great attitudes! o Higher Rates for composting should be an option not mandatory. Charge more to only those who participate. o Higher rates for locals is just the wrong way to go. o How much "higher" are we talking about for composting. Slightly higher is okay. A lot higher is not okay. o I am grateful and appreciate the hard work of the employees of the Public Works Department. From snow removal, to trash pick, to just keeping our streets and public parks clean, they do an awesome job. o I broke my ankle in December slipping in a surface lot in the village. I wish those lots were treated (l don't believe they are treated at all) to prevent injury. o I don't think you need to spray chemicals to control weeds along the roads, or anywhere for that matter. lt is costly, damaging, and hardly effective. Maybe Snowmass could use a goat crew? Or provide jobs for people to cut before seed, and dig roots if possible. o I have been an owner for nearly four years and I have never received any information related to the Public Works Department. I would appreciate information about these services to be able to support the environment. r I have never seen any information around town on the proper way to dispose of certain liquids. I think it wouldn't be a bad idea to make this information more readily-available! :) o I love that the composting question was included in this survey. It was the one comment I really wanted to share so thank you for already being on top of this very important topic. Perhaps composting is an optional service that is provided to those who want to and are willing to incur the additional cost (don't automatically add it to the solid waste rates if you do receive major push back... but DO provide it to those residents who wish to compost). THANK YOU!o I love the idea of composting. We as a "valley" are going to have to be pro active regarding out waste disposal. The landfill can't handle much more.o I own a rental unit in Snowmass Village and I am not sure my renters care about composting. I doubt that my renters even recycle (no containers provided by our property mgmt company), so I think composting would be a real stretch.. I think charging $500 a year is too much just to get to use a dumpstero I think more composting should be happening throughout the valley. I think public works is a strong department that does quality work. You cannot do much better than the guys do with snow plowing. Aspen could learn something from them.. I think we have the best snow removal in the valleyo I was told that the recycling aspect of our trash does not really exist\, that Pitkin County ilerc Page 51 169 Town of Snowmass Village Community Survey Report - Open Ended Comments does not recycle. o I wish we had a community garden. I also wish the town would stop fluoridating the water. . I would be interested to know how much higher our rates would be for composting and if the compost would become available to residents who pay for it. r I would be willing to pay higher fees but only if the increase fees are spread around to all residences and guests to the community. Also, it has to be managed significantly better than the current recycling program. . I would bring compost material personally to a designated drop off if given the option . "lf we compost make compost soil available to town members o Also snow removal crashes into my trees and deposits gravel in the forest! " . if we have compost bins then we will have more bears where the bins are. o "lf you have good recycling and compost programs you can reduce your overall trash in the Land field and extend its life. o Construction trash should be paid by owners to be trucked out of the valley, this might lower construction water and help reuse construction waste. " o I'm thrilled with the idea of a compost program. I would like to see enhanced efforts to inform residents and guests of how to properly dispose of various forms of waste. . Information regarding recycling feels confusing and extremely limited regarding what is acceptable or not. . Is it time for a transfer station to help alleviate the use of our dumpsters by anyone driving by from anywhere? . Is there any way to keep construction and landscaping companies from dumping in our dumpsters? . It is expensive o It seems that there is less snow removal now compared to previous years. Especially in the early season when first snow falls. There have been snow days when our neighborhood had no removal after the first load of snow. o It seems the charges for our trash service constantly increase for my HOA. Not sure why this is. . It works o lt's horrible that the snow plowing for the parking lot by Snowmass Mall is stuffed at the end of the lot in a manner that blocks the last part of the nature trail hike. making the end of the hike treacherous. . Kudos to Anne Martin and to John Baker and his staff. o Let's commit to "green." I would like to see everyone reduce, reuse, and recycle. Plus, make it easier to dispose of tree trimmings, yard debris, and other in a green way. (including Christmas trees later into the season). o Let's have a strategic plan for waste reduction that gets resident merchant and visitor buy in . Looking forward to composting!!!! o make residents separate trash for recycling. have recycling events and drop off areas for plastics for refund. o More attention is needed in keeping the areas around trash buildings clean and vegetation maintained. The Brush creek entrance to Melton Ranch at Meadow Rd and Brush Creek s Erc Page 52 170 Town of Snowmass Village Community Survey Report - Open Ended Comments is unkept and unsightly. Why can't this area be maintained, planted with flowers and trees and cared for? . More communication needed between solid waste dept. and businesses. Should charge monthly as opposed to quarterly o more obvious recycling bins o More options for curbside pickup of garden and landscape waste. And a separate option for noxious weed disposal or mitigation. . much too much emphasis on urbanizing the village . Need dumpster location to service up wood road residents o "not sure if it is public works, but the town sprays chemicals/ herbicides in a ridiculous fashion. It I not healthy to animals---especially dogs, nor to humans. . Trying to dominate mother nature with chemicals seems a ridiculous endeavor. If you like golf courses---go play golf or join the Club. . Spraying poison on our trails and fields is a stupid waste of time, money and resources." . Only that recycling around SV seems behind the times. . Our fire hydrant is buried every year at the end of the cul-de-sac where we live. Sometimes the fire dept. shovels it out. There is no flag noting its existence. Also, there is a sunny side ofthe street and a shady side, butthe snow is all pushed to the north side and stays there until late spring. There would be less lasting snow accumulation if the south side were used and there is space. One is not supposed to plant in the l0 ft. easement, but it's not enforced. o Our Public Works Department employees constantly go above and beyond their job descriptions to bring an incredible level of service to our community. o Outsource the Public Works Dept. The levelof equipment and employees for a town this size represents a totally inefficient use of resources. Much more could be done for much less. o Over the decades, the quality, efficiency and timeliness of snow removal has been outstanding. It may not be glamorous, but it is highly valued. Quality of road surfaces is superior to both Pitkin County and Aspen. o "paying $550 for dumpster fee times how many in the village: cash cow. Should be free for residents, out of the tax base. Tried once to get a total# of those charged, but seems to be an elusive #? o As well, water and san should switch to one meter reading for usage per year, rather than quarterly. As it stand now, overage in the summer is charged, but underage in the winter is charged out at a base rate. Not right. a once a year reading would e fair, allow a reduction in payroll costs. or go to a pay as you use quarterly if you cant see the yearly savings? with no base amount. I realize that water and san are their own fiefdom and not under your control, but time for a change in current practices. Remember, if you are not moving forward , you are moving backwards. " . Paying too much now for dumpster service. Composting should not cost more! . Pick up recycling options. . Pitkin County landfill commercials are amazing. . Please continue to encourage and make easier sustainable practices such as composting. o Plow employee neighborhoods early on snowy mornings. These people need to get to work. ,s Erc Page 53 171 Town of Snowmass Village Community Survey Report - Open Ended Comments o Possibly willing to pay more for composting if it is easy and not too expensive o Public works in Snowmass Village is the best. Quality people doing quality work. . recycling participation now is very low, untilthere's more education and voluntary buy- in, expanding the program at tax payer expense, makes no sense. . Recycling plastic bags would be helpful so I don't have to take them to Aspen . Road maintenance, while adequate, seems sporadic, drawn out over weeks/months, and not particularly responsive. Snow removal is inadequate - too little, often too late. Although probably an exaggerations, snow crews seem to come around once per snowstorm and often only after storms/snowfalls. My long, dead-end road with about 30 houses on it (Oak Ridge Road) is actually quite dangerous during the winter and spring months, with pavement as narrow as 9 feet in some places and steep (4 - 6 inch) drops from the pavement on both sides. The roadbed is wide enough, but the pavement is not and snow removal/sanding is inadequate. Providing better snow removal only to school bus routes is not enough. The number of available snow trucks, and the availability of crews, do not seem to be inadequate; rather, they just are not deployed early or often enough. . Roads are always taken care of when I drive on them. . Ski passes should be cheaper for long term year round residences. o Snow plowing is very abusive of the berms and plantings in Horse Ranch. There is no reason to plow under/rip up shoulders to keep the road clear. o Snow removal damages my landscape unnecessarily. Trash removal staff are super helpful. Could be more signage and info about what and how to recycle. See too much stuff going into dumpster that could be recycled. Maybe some demos at each trash station from time to time. o Snow removal equipment damages our property every year. . Snow removal in this town is second to none. They are out early, work hard and professional. . Snowmass Village has EVERY reason to put us on the map as an environmental leader. o Some of our streets in Ridge Run IV need to be repaired. The snow plows destroy my yard every year and it's awful that they do not repair the basic damage they cause. . Stop fluoridating the water. o Thank you for exploring composting bins. I would love that. Even if it's only one location in the Village as long as it's open 2417 . I don't mind bringing mine to transfer station but I can't get there during its hours of operations. o Thank you for looking into composting options for TOSV residents. . Thanks! o The ability to recycle recyclable plastic bags in Snowmass Village is of high priority. o the employees who service the trash/recycling areas are so courteous and friendly. There is always a quick response time by the office as well. Thank you! . The only reason for "neutral" and "dissatisfied" answers above is due to lack of composting. Otherwise the services are great and the people are so friendly! o The Public Bathrooms under the Westin could be better maintained for the Thursday Night Concerts. . The responsiveness to the requests for paving needed areas has been very disappointing. . The snowplow operators do a lot of damage to residential landscaping and open space ,i1,erc Page 54 172 Town of Snowmass Village Community Survey Report - Open Ended Comments areas along the road. This could be avoided if the operators showed some level of care when snowplowing. Smashing bushes and trees is really not necessary. o The towns snow removal is second to none. They are out early, maintain the arteries and get to the neighborhoods in a timely manner. Apparently they have the right equipment and skilled workers,. Considering the conditions at times I see very few accidents. They deserve a lot of credit. o The trash bin on Fall lane does not have recycling! . The trash fees are RIDICULOUS. Way, way too high. . Their coordination and review of public improvements have been very detailed. . There's a huge non-wealthy population here. Please focus on keeping costs down as much as possible so that this population can survive. . They are a responsible and responsive referral agency. . They are typically very responsive. The department is also detailed in coordinating public improvements. . they do a greatjob . They do a greatjob. . They work so hard all hours of the day to make the roads safe. Thanks . Thrilled with all new pedestrian safety aids - especially crossing Brush Creek. Feel much safer. o Too expensive at one time - they need to split the bill to twice a year. . Too many "freeloaders" continue to use the trash/recycling facilities paid for by Town residents. . TOSV needs lo analyze whether some services, such as waste management, could be performed more cheaply and without loss of quality, by investigating use of outside contractors. Town Manager seems unwilling to explore such options. o trash is not adequately sorted, composted, recycled - information inadequate on how to do this . Trash people are outstanding; always help if they are around o Trash removal services are great from town housing. . Very important to add sidewalks from center to mall along brush creek road for safety. o Watch the overtime pay! o "We don't mind slightly higher rates to compost if we can get free compost . We make too many trips to the landfillto compost and we can't compost at our homes because of Bears. o Increased road trips are not environmentally prudent. " o "We live in the Snowmass Country Club Townhomes and I am satisfied with the solid waste system we have. I've left some questions unanswered because I rely on the SCCTH management, not TOSV. o We have been happily composting through Evergreen Zero Waste , Alyssa Reindel and Davey, and are VERY satisfied with their service. If you were to offer a composting service, I would encourage you to work with these folks who have been so approachable, dedicated, knowledgeable and hardworking. . (C) 970.987.3140 . www.EverGreenZeroWaste.com . Additionally, I would also like to see incentives for all restaurants to compost their waste $Erc Page 55 173 Town of Snowmass Village Community Survey Report - Open Ended Comments Without incentives, some of them likely will not participate. And they are huge producers of waste that can be composted. " o We only put ourtrash out every 2 - 3 weeks. If there was compost it may go to 4 weeks. I would gladly pay more for compost but it would be nice to see a reduction then in the general trash fee. . We pay for curb side waste I don't think we should have to pay for the big dumpsters if we don't use them o We pay for house trash pick up and for the dumpsters but never use them so why do I pay for the dumpsters. It should be one or the other o We should have public compost, it works. . When you say composting does that mean individual areas will have composting available to them despite the wildlife danger? I would need more information on this to make a decision. . Who maintains the public areas of the upper village? Side walks, stairs, and hand rails are falling apart everywhere. The entire upper village needs a face lift. Snowmass is falling very far behind Vail and Beaver Creek . Why isn't there more information on how to recycle in this town? . Why pay extra for composting services/bins when you can do it yourselfl Unless it's for folks who don't have a space outside to have a compost pile. . With the landfill filling up, we should be diverting as much waste away from it as possible. . would be great to have separate areas for plastics like water bottles and recycling. the bear proof bins are mixed. make residents and guests sort the trash ahead of time. . Would composting attack animals? . Would like bins, spring and fall, at all dumpster locations for yard waste . Would like to have a local drop off for hazardous materials and batteries. Have to drive to landfill now. . Would LOVE a composting option. o Yes, return phone calls. Also use some road funds each year to repave some of the very poor paved trails. AO fitr, 47 T? DA,CVET D^aa 47A ,;,{ 214 tlErc r--v- T rr-v-I\rr ry Page 56 174 Town of Snowmass VillaBe Community Survey Report - Open Ended Comments O22. OPTIONALI Do vou have any comments about the services provided by the Police Department that you would like to share? o A very professional organization . Aggressive Loose dogs on Blue Spruce, not sure if vacationerorowner. Police response and availability excellent and friendly and professional. o "Animal services needs to step up leash law education & enforcement on public paved paths and trails. . Traffic patrol should consider education campaign to drivers that SMV is a cycling community, give cyclists a break on the road." r "Animal/wildlife officers Lori and Tina do an excellent job, connecting with homeowners and educating them about wildlife issues . I suggest that when a new resident moves in, the police/animal control officers should proactively contact them to explain town ordinances about leash laws, garbage/bears, street parking, etc. This would avoid some problems in a positive manner, instead of waiting until it is a problem Realtors could also give clients a packet of information at closing." . Any liquor establishment in Pitkin County including Snowmass Village needs more Police presence especially after l2am. o As an Aspen resident of 20 years who moved to Snowmass 6 months ago. I am SO impressed by our police department. Every single officer and member of the department is extremely professional and approachable. They are truly focused on keeping our community is safe. Brian Olsen is an outstanding chief of police; minimalturnover says it all. When you compare our department to Basalt and Aspen, SMV has the wining formula. In particular, I appreciate the efforts of our Tina and Lori, our community safety officers (formerly animal control). They have a tough job and provide exceptional service to a very diverse population with strong opinions on trail use. o As I said before, I love them! o As someone who lived in Miami. The police presence here in Snowmass is a breath of fresh air. o Awesome Department and personnel!!! o Best police department I've ever had an encounter with. This is how police are supposed to take care of the community o best police department I've seen o best police force in the country . Chief Olson and his team do a real nice job for Snowmass Village. I appreciate their approachability and philosophy of policing. . Could do more on Wood Rd, where there is a lot of seeding workers and trucks hauling up and down especially early morning and afternoon. o Don't think I have every seen a Police Officer in Snowmass Village. . Drive only SUV vehicles made in America. . Drunk people are all over the place after Thursday night free concerts. Why isn't town held accountable? Not a family environment we come to Snowmass for. . enforce "NO PARKING" areas . Enforce distracted driving laws or encourage tighter standards. t,ETC Page 57 175 Town of Snowmass Village Community Survey Report - Open Ended Comments r Enforce the TOSV leash law ordinance o E,nforcement of parking restrictions in the Numbered Lots has not been uniform or firm in recent years, due to overlooking some employer/employee vehicles parking in violation, but this may have been fixed by the new electronic permitting. The long hours of duty time for patrol cars/officers waiting for speeders along Brush Creek Road may be excessive, and the flashing speed monitors might have the same or better effect. o Everyone from the police department are great people and very approachable. I wish it was like that everywhere. o Extremely caring department on every level. r Fantastic. Best department in the Town. Part of what makes this such a special and wonderful place to call home. Thank you! . Friendly and helpful. r Great efforts and approachability! . High marks! o I appreciate the MOU between the Police Department and the local domestic violence/sexual assault advocacy center. This is a best practice that now all law enforcement agencies understand. . I believe that it is important to have a police presence for speeding, drunk driving, etc. However, I am bothered by seeing our officers constantly hiding their cars to catch infractions - and even pushing towards entrapment occasionally. I also believe that leash laws MUST be enforced at all times. We have experienced far too many safety issues with loose dogs. . I called animal control to report two bears on the Rim that I spotted and I was told that they will put "Be Ware Bear" sign. Couple days later I went back to the Rim Trail again but no warning signs anywhere. o I do not support Police Officers sitting w their lights off on the side of the road at night, running lights are more appropriate . I don't think the incident atZane's in April was handled very well. Luckily, someone went against his or her employer's wishes and reported the location of the perp. . I find my interactions with Police officers quite pleasant. They have been respectful and professional. Keep it real! r I get that pot smoking is legal in the State of Colorado. However, the smoking on balconies and outside residences needs enforcement. I don't like cigarette smoke with my meals and I don't like pot smoke with my family and grandchildren. I can choose not to see Snoop Dog if I desire. I cannot change the location of where I sleep. o I love our cops. o I love the community policing philosophy. I also appreciate how insanely safe I feel at all times in Snowmass. It is definitely the first and biggest thing I notice whenever I travel. o I love the police department! Brian Olson and his staff are the best! . I received a large hot check from a renter. Andrew Rushing was very helpful. He made me feel like he cared, and he always returned my calls and did what he could to help. Other officers at parties and other venues are always friendly and professional. Seems like a great Police Department in every interaction I have witnessed. o I recommended that handrails be installed by steps leading from Stay Tuned Ski shop back-entrance down to drive area. An elderly man fell on these steps lasts winter. I no_ntr_,,|7 T? U LcvET Darra 47A- n{ 2.)4 0ETc page 58 176 Town of Snowmass Village Community Survey Report - Open Ended Comments reported this to the Police Dept. and was assured that I would be contacted on follow-up, not that the police would do a rail installation, but that they would put pressure on the owners to do so. I was not contacted, and the steps still have no railings. Poor follow through. o I slid off the side of the road on an icy stretch which hadn't yet been plowed this past winter. The plow driver going up the street passing by me must have called the police as they were there in minutes and pulled me out of the ditch. My husband observed this as he was driving down to my rescue. I was impressed. Cancelled my AAA call. . I think it is very efficient. . I think the police department in TOSV is awesome. . I think the Police do an amazing job! . I think they do an amazing job, super responsive and friendly; especially the animal control girls ... which it seems we all have to deal with often. I love that the police patrol for speeding all the time ... people know if you are in Snowmass you need to slow down. Only wish is ... they would ticket all the cars that park along Horse Ranch drive down by the park and near the employee housing. The signs say No Parking along the street ... but people do, and all the time. Of course I live in Horse Ranch ... so this is a personal annoyance. o I would like to see stronger enforcement of the village speed limits. Too many folks treat Brush Creek as a continuation of Hwy 82. . I would like to see-maybe there already are-undercover police-to monitor complex managers who do many illegal things when no owners are around-so they think... o I would not mind if more fines were given out for cleaning up after pets. The amount of dog poop on the trails is always surprising. New stations have gone up in the last year, and are in great locations - now if people would just use them. o I'd like to thank them for their availability to residents and businesses during special events. They are always willing to help just by being a presence. o It only takes a couple of bad apples to spoilthe bunch. I have had some negative experiences with a couple of officers and unfortunately that really has tarnished my few of the Snowmass police in recent years. The irony is one run in was with an off duty cop who thought he ruled over the employee housing parking area in which he lives. Another was when I helped out a distraught gentleman to get his van unstuck from the snow in lot 3 one day. He was all angry because he had asked a police officer for help and police officer who showed up "gave him attitude" and left without helping. I was able to help him get his vehicle unstuck just buy pushing itfor2 to 3 minutes. o lt's great to live in a community where the police have an opportunity to serve and protect, not just investigate and apprehend. They do so with a true sense of who's paying the bills. . It's the best in the country. Great leadership from top o just that they are an amazing team... . Keep the compassion to protect and serve. Stay professional, be aware of first impressions, personal appearance and equipment. Maintain the smalltown approach. Start with education. Ask, tell, make. Maintain an approachable demeanor and smile. Continue to lead by example. Maintain an open door policy. Be involved in solving the problems (if possible) as well as enforcement. Leash laws can be better enforced. Too many dogs not obedient to voice commands. (There owners think they have verbal (1erc Page 59 177 Town of Snowmass Village Community Survey Report - Open Ended Comments control and they don't). Too many owners not responsible for there dogs. (Obedience and poop). Continue to allow e bicycles on bike paths. (Require horns or bells). o Kudos to our police. Truly good people serving our community. . Leash and pet waste regulations are enforced so little that they may as well be repealed. The cross country trails, paths and employee housing neighborhoods are overrun by uncontrolled dogs and waste. We have been aggressively approached by dogs while hiking, skiing and enjoying our neighborhood. It seems that the town does not want to enforce this issue. o Leash law is not being enforced. . Level of service is great. Town Council and Town Manager should value the opinions of the PD as they have more contact with the community than any other department. o Love our cops! o Love the Police Chief and all Officers and Staff . Lucky to have such a caring force. After witnessing two very difficult confrontations, in which the officers held great restraint in what could have been a disastrous outcome, they showed enormous restraint and compassion. I feel very safe here in SMV. Hat's off to Chief Olson. o More community involvement especially with young adults . Corn hole anyone? o "Must find a way to handle all the impaired people from mass events. . Scared _less that marijuana would ever come to Snowmass - it would only make it worsg." . My emailto the Chief of Police wasn't replied to. . Need cameras around town to leverage the small force. Shameful that Snowmass bear was vandalized and we don't have a clue who did it. Which brings out the second comment. Those who serve liquor need to take responsibility for turning loose a bunch of drunk/impaired people on the rest of the community. The guy that killed himself in Base Village is a good example. He was up at Elk Camp for Ullr night. SkiCo employees knew he was impaired and yet they did nothing. Sad state of affairs. . need cameras in public spaces to leverage force . Need to catch more speeders o Never ever pull over speeders in neighborhoods. Don't care at all that people are speeding in Melton Ranch, Horse Ranch, etc., where there are lots of kids and dogs. Someone is going to die. . Nice smalltown police presence o Not sure if it falls under this heading, but it would be nice if we could make sure companies that do business in the village are licensed and have insurance. o Now that I think about it, I rarely see policemen. o One of the huge luxuries of living somewhere extremely wealthy such as Snowmass Village is excess funds. I'm sure the PD here is professional and helpful, but is it really necessary? Probably not. That said, it does provide great employment for some in the area, but I mean honestly, think of all the other things in the world you could use the money for. o Our police and animal control staff provide exceptional service for this community. I would like to see more speed traps as I feel speeding is a problem. o Outstanding personnel on the Police Department. ilrrc Page 60 178 Town of Snowmass Village Communlty Survey Report - Open Ended Comments r Overall they do a good job r Overall I think traffic patrol is just right with the exception of enforcing speed limits on Brush Creek from 20mph curve up and Owl Creek from Highline up to the top of Sinclair Divide. People drive excessively fast in these areas making it unsafe to cross the road or to be able to pull out into traffic. . Personable and friendly . Please enforce leash law or remove it from books. There are way too many animals running free. When police are confronted with the issue they don't acknowledge the law exists or state that "Voice control is acceptable." That is not the law according to Town Attorney. . Wildlife officers are a different matter IF in involves trails not in core of village. o Police are very friendly and responsive e Police have always been very professional and responsive . Police should be proactive in helping traffic flow at high traffic times. E.g. police should direct traffic at problem intersections such as Owl Creek Road and Highline and Owl Creek and Brush Creek Road. o Prevention of Heroin and Meth use o Rocky's the man! Keep him around, he probably deserves a raise o Seems that drunk people just have their way with the town - including damaging the iconic Snowmass mall bear. Shameful. . Seems to be a lot of cops around these days. . seems to be too many speed traps, especially at the downhill sections.( always by the Blue roof turn out. or coming out of the hill by the turnout by the town park, understand the need to make people aware of downhill increase in speed, but why not the portable speed box to let people know . o Seen Dogs off leash and lack of verbal control. Provide occasionalpatrol on the walking paths. o Seriously the best police force I have ever come encounter with. Very polite and fair, but still looking at safety as a top priority. . Seriously, how many policemen do we have? Is that really necessary? Do you think Snowmass would be any less safe with fewer police? What is the full time resident to police ratio? Couldn't we hire private security for the busy season? i.e., events, directing traffic at Treehouse. etc. . Should better enforce no-smoking policies (both marijuana and cigarette smoking) at concert venues at Base Village and on Fanny Hill o Should have A BBQ for PR. Tour of facilities etc. l-2 per year o Slow the traffic in town, "Zero Tolerance on Speeding", Please! o Snowmass police are always friendly, but I do not appreciate when they follow me home from their little hiding spot on Owl Creek. o Some of the best police in the state. They are citizens first and do everything they can to make everyone feel at home first before being policed. . Speed bump needed on Horse Ranch drive to slow down drivers coming from upper Horse Ranch neighborhood before they reach Crossings and Rodeo Place. Some drivers reach 50 MPH coming down this stretch of road . Speeding cars in many residential areas is now the norm, not the exception. One example t,ETC Page 51 179 Town of Snowmass Village Community Survey Report - Open Ended Comments is in Horse Ranch, where I live, where cars routinely travel 40 to 50 mph and even higher, up Horse Ranch Drive, a 25 mph zone. It is dangerous for kids, dogs, cyclists. and a continual source of concern for neighborhood residents. Please consider mitigation strategies, for they are long overdue and definitely needed. . Stand upjob! . Thank you for your service! We appreciate all you do to keep us safe! . Thank you to all and for what our law enforcement professionals do each and every day. . Thanks for being a great, role-model police department! You make me feel safe, not scared ! . The animal service ladies are not great. I find them to be unapproachable and too stern in their citations. . The Aspen Police are some of the best in the country, I swear. They are approachable, friendly, and just want to help you - how real enforcement should be! . The best around! o The cops are very nice. With two people on animal patrol it would be nice to see dogs allowed, on leash, on more trails. o The cops have nothing to do in the off seasons so they relentlessly pick on us locals. I'm constantly getting pulled over doing 36 in a 30 so the cop can sniff around in my car only to discover, yet again, that I'm sober. It's boring. Send them to Mexico to lie on the beach every April, May, October & November so they leave us alone to govern ourselves. . The do the job nobody wants to do. o the fact that I answered "don't know" might be due to the fact I rarely see police in the indicated categories . The front counter staff at the Police Department is very friendly. All others are ready to help upon request. o The leash law is not enforced enough. I see dogs on trail poop and not cleaned up, dogs off leash, owners without even a leash and no verbal control over there pets. I wonder how many in indents there are that are not reported. I would Iike to see owners cited who don't have a poop bag or a leash when out with there dog. How can they be compliant when they don't even have the equipment to do so? Things need to improve here. The owners have to be more responsible. Enforcement is lacking in this area. r The out-of-towners drive way too fast up brush creek. I never see anyone policing the area - people are going WAY over 35. It is dangerous for wildlife, there are no cross walks outside of the ugly art round-a-bout. People just have to run across brush creek and hope they don't get hit, no one ever stops at crosswalk and I never see police. What else do the SMV police have to do except make sure people don't speed on the ONE street that we have. Like, literally what else do they do? . The police department and TOSV in general is WAY too lax regarding the leash law and owners cleaning up after their dogs. I routinely see dogs running loose throughout the village and only very few use a leash when hiking the local trails. It is really discourteous to other people and especially wildlife when other dog owners don't use a lease or pick up poop. . The Police department in Snowmass Village is EXCELLENT !! Approachable , friendly, but still very serious about what they do. o The police department is great, everyone always feels comfortable to call them when $Erc Page 52 180 Town of Snowmass Village Community Survey Report - Open Ended Comments there is an issue. . The police department rocks! Thank you for what you do here in Snowmass! o The police here are the best. . The police here are truly admirable people. This is what a community police force should be. o The Snowmass Police Department is amazing. I am continually impressed by their dedication, kindness, and how they continually go above and beyond for the citizen's of Snowmass and guests. The Snowmass Police Department should be a model for all police departments and I am grateful for all of their services. o The Snowmass Village Police Department is the friendliest police department in the wrong for Valley comment from Glenwood Springs to Aspen these are by far my favorite officers. The only thing I think they need to work on is making sure that bikers on the road are following traffic laws and prevent them from hogging the lane causing drivers to slow down or not be able to pass them. . The speeds on Brush Creek Road are too high. o Their advise and suggestions are helpful. o There have been incidents during the past couple of years that are troubling, particularly related to violence towards women. My opinion is that the department does not go far enough in investigating and pursuing these criminal behaviors within the Town boundaries. Is it because more training is needed, working with agencies like Response and mental health professionals? . There seems to always be police around everywhere you look . They are all very nice and approachable . They are all wonderful! . They are always willing to help- even if that means going above and beyond. They care about the people. . they are approachable . They are awesome . they are great . They are our friends and neighbors. . They do a great job and we thank them for their hard work! . They do an awesome job!! . They need to be commended for their efforts. A fantastic group. We should all be thankful for each and every member. . They respond when you call for help. . They're amazingtt . They're the best very friendly very approachable super community oriented love having everyone of them around all the time they're the best thanks for the great job !!! . This may not be part of police services, but leash laws are in serious need of being enforced. Kids shouldn't break bones on downhill tracks because a negligent dog owner let their dog off leash near a downhill track. Dogs shouldn't try to heard me when I am in the Mountain View parking lot coming from the Rim trail through to the Parkour trail. . This would be the thing I would keep the same in Snowmass Village forever. Our current police staff is a model for excellence. o Ticket speeders in neighborhoods like faraway ilrrc Page 53 181 Town of Snowmass Village Community Survey Report - Open Ended Comments . Too many drunk people after special events that spew out into public areas o "Too many off-leash and out of control dogs . Too many drunk wandering around after special events. Makes me feel unsafe" . too much speeding on owl creek road. rough mountain bikers all over. . Top notch. o TOSV Police Department rocks! o "TOSV Police Services are among the friendliest Law Enforcement Team (that I have encountered) and are willing to help out if it is in their abilities to do so. . Special recognition for Officer Todd. Todd is a super stand up guy and deserves to be acknowledged for that. e He really went out of his way to lend a hand, and a lot of man power to help me out in a pinch with my boat got blocked in by someone who made a poor, neighborly choice when they parked their car, blocking my access to my trailer hitch, in a completely empty lot. o Thank you Todd, keep doing great things for people. " o TOSV's PD is awesome o Traffic on Owl Creek by Little Red is always going too fast. . traps for speed not good quick changes in speed limits tricky and trappy . Very few encounters, but seems appropriate at the events I attend. . very friendly. . Very happy with this department . Way too many drunks and impaired on our streets and other public areas. o We are blessed to have some of the best law-enforcement in the world!!! o We have felt very safe living in and leaving our house in Snowmass. We have security cameras and monitoring, but really surprised at how low the crime is in Snowmass. It seems the biggest issues are with drug and alcohol use at establishments. Again, another reason not to have pot shops in Snowmass. Petty theft is very high in California, and at some point might spread here, raising the need to put signs up to lock up cars and houses. Police presence is needed to let visitors and others know that crime is not tolerated in Snowmass. Again, the marketing of a safe family oriented community is paramount to long term tourism and real estate in Snowmass Village. Keep up the great work! . "We think that our police department and animal control staff are outstanding and do a great job handling people. o We are disappointed to see tourists getting a ticket for going a little over the speed limit-- we hope that they are just getting warnings." o We, as a town, are extremely fortunate to have such an excellent police department. . Wish I could use the rating system above but cannot. Police are mostly invisible-- rarely see them in town. o Wish police enforced more regarding speeding and dogs. . wish there was a way to keep drunk people out of public . "Wonderful people but unable to address alcohol over-serving and actions of impaired individuals. o So many special events leave drunk people everywhere and gives town a bad name. o Falling down drunks in Base Village is not what families want their children to see." o Yes, they represent as a group a good and peaceful vibe. It does seem to be a male llErc Page 64 182 dominated department. You guys are AMAZING! Thank you for your service. Blue line! NO Ntr 47 TC DAN|1ET Town of Snowmass Village Community Survey Report - Open Ended Comments Dana '{ e2 r,i Q)'l a $ Erc vv vv I',I\/I\L I -Y- r vv vr \.r/L r Page 65 183 Town of Snowmass Village Community Survey Report - Open Ended Comments O25. OPTIONAL: Do vou have anv comments about the services provided bv the Transportation and Parking Department that you wo![ld likeletharq? o " I've had 2 long time local friends in the last week who had no idea the numbered lots were free in Snowmass Village during the summertime. One said it has always been a deterrent to coming out to Snowmass Village . o Just an observation." o l5 minute bus pick up service along Brush Creek Road during the peak times appears needed more and more. o l5 minutes service capability along the main route of Brush Creek Road would be beneficial during peak times. o A shuttle route to the lot on Owl Creek road at Government Trail and Employee Hor.rsing at Maintenance Center would be nice. Maybe even to top of pass for those who can't physically climb hill. . They do a fine job. Sometimes parking to the mall is tight over the busy times over the winter. . Again, Original BV owners were promised real parking which has never been delivered. 314 of a parking space per unit with alltypes of restrictions makes no sense when we have invested as much money as we have. o All of the shuttle drivers are very friendly and know everyone by name. They are an important part of the community. . Allow BV employees to purchase passes to park in numbered lots. Stop funding shuttle from Down valley for town employees. Encouraging town employees to live in SMV would be a good start to improving the sense of community. r another great team...who know us and our kids... o Aspen bus directly from Two Creeks would be awesome o Aspen charges for parking all the time - everywhere. Why don't we? A good source of revenue. r Base Village parking garage is the worst design I've seen. Too bad since parking spaces are needed. . Base Village parking ramp NEEDs to always charge for parking and for stays of more then one hour. The base village outdoor parking lot needs to be monitored and cars parked that grossly exceed to time limits need to be ticketed or booted. AND - This lot should not be a lot for construction worker parking. o Bike lanes would be very helpful o both good departments . Bring back the regular mountain view route. It always seems like a hassle for drivers to swing by when you call, but they're still rolling through a few times an hour.o Bus drivers, RFTA or village don't know if they should stop at e.g. Faraway. Sometimes you get passed by and sometimes they needlessly stop. If you put a light indicating which bus is needed with a timer that last as long at the bus frequency that would solve that issue. o Buses drive too fast o Businesses like blazing adventures should be required to park in a designated lot off site from local residents. They're shuttles an vans take up roughly 20%o of the parking in lot 2. i6erc Page 66 184 Town of Snowmass Village Community Survey Report - Open Ended Comments Also camping an living in cars parked in lots should be banned . Can't win. We do not have enough parking but I think the town does the best they can. . Come up with a solution for BV employee parking. o Consider electric shuttles. Doing a good job in general. . Credits for not using a parking spot after paying for it. Or incentives to bike and use shuttle. I realize the shuttle is free. But any kickback, perhaps gift certificates to local businesses for perpetuating the use of "green" alternatives to driving around the village. . Dial-a-ride: I used them a few times to get to the mountain (since our street is not serviced by the shuttle), but the driver came only after 45 minutes, even 60 minutes. Once he didn't come at all and I had to take a bus and walk after waiting for a long time. It seems the taxi services considers the Dial-a-ride rides a burden and tries to get rid of us customers by treating us badly and letting us wait long enough that we get off their back. o Do something to improve the upper village parking lots, stop the Westin's abuse of the lots, and increase developer parking ratio required in base village o During ski season, I ride RFTA. o During special events, i.e. Jas Aspen, etc., it would be helpful to have information as to how and where people can obtain parking access and or shuttle availability. . "puring winter peak demands when it's cold outside l5 minute local (versus ski) service along the Brush Creek Road corridor and through commercial areas would be welcome. Perhaps the town shuttles could supplement the RFTA route schedules up and down Brush Creek Road in between the Town and the Intercept Lot. . The RFTA service appears better than in past years by allowing the BRT buses to pick up people in Town and taking them to the Intercept Lot on cold days; much appreciated!" o Electric We Cycle program o essential service r Extend bus service to areas not currently serviced. (Dial-a-ride is not reliable, nor timely.) o For most of us, we are not going to use ride share services. That's because of two reasons: l. You already have a great bus service and a great shuttle service. We can get to Aspen or around Snowmass just about anytime we want to. 2. Secondly, most people that come in as tenants/guests or even part-time owners, need a car of their own to haul stuff in - groceries, skis, hardware items, furniture, back packing equipment etc. Ride share services won't cut it and where are you going to put those vehicles. They willjust sit and take up valuable space. If they are utilized, they will take riders away from the bus system. o For those who are full time residents in village but have to park in village lots parking is extremely difficult o Free garage parking for HOV . free parking for senior residents of the village. General overhaul would be nice. At least informed employees to help resolve issues without going directly to Dave o Get an app for the bus system it would make on request easier o Having tipsy taxi in Snowmass would be highly beneficialo I am very upset with hotels using the lots for valet parking. o I appreciate the TOSV offering a senior parking permit for RF valley residents. $ Erc Page 67 185 Town of Snowmass Village Community Survey Report - Open Ended Comments o I believe a resident shouldn't need to pay for a parking permit in the winter. o I believe that on Thursday nights the parking should be more control for roaring fork locals, they come to the concert driving, drink, and then there is problems at night. We should make it a point to push for people to take the bus, may be charge them for just one day of parking, or make them wear a bracelet that says "l am DD today" so they don't get served and avoid driving drunk. Or make the DV bus free during Thursday afternoons. . I don't believe residents should have to pay for parking in the Village, perhaps one pass per residence. o I don't ride the shuttle because I don't live on a shuttle route, otherwise I would. Parking is difficult in town but I understand that it's the nature of the beast because of where we live (topography, being a resort, etc.) o I don't use the parking so I left them blank. o I feel neutral about the friendliness because they have rock stars and I can count them and know their names already but they have a couple bad apples that most of the times have an attitude. About frequency during summer they do not do down the mall on brush creek road ... there is still people in town that need to go that way. And in winter they do not go inside the buildings .... because of the snow ? But our vehicles make it there so either they need better tires , bigger motor , better cars or to maintain better the road ? | am huppy with how accommodating most of the drivers are and they go out their way to help. But they are limited. e I feel that the escalating fee for 2nd vehicle for TOSV residents is too high. . I feelthat the town should not have gotten rid of employee housing shuttle service at Brush Creek and Mtn View. Its good that they have an on call shuttle during the off seasons and when normal shuttle routes are done for the day. The parking system initiated last year needs a lot of tweaking. I have seen quite a few instances where the guest got tickets for incorrect information. I think it would be beneficial to charge for parking during summer season also but at a much lower rate (unless this would prevent people from coming to the village), EXCEPT FOR RESIDENTS (theirs would be valid all year long) . There should be advantages for driving electric and hybrid cars for residents. . I live in Season Four and believe we should issue permits for those that live there. During the ski season there is almost no where to park with out of town visitors finding "free parking" and jumping on the shuttle. o I love all of the bike paths and I walk to any events from my house.o "l love the Village Shuttle now that I routinely use it. Before I had not found out the schedules (my fault). I also love the RFTA buses. I come to SMV for 2 months in the winter: I fly into Aspen and never need a car because the bus system is so great. Too many of employees and workers in SMV drive their cars to SMV when they could use the bus more often. Maybe skico and hotels could encourage more bus use.o One pet peeve. Buses are totally filled at the mall. When buses drive down to Base Village, there is only standing room. Then more people board along Brush Creek.". I park at intercept or rodeo lot most of the time when I visit SMV and I find this option easy . I really like the IDEA of a bike share program. Unfortunately if you go places in Snowmass you're either going up or down. I have a feeling that the inventory of bikes would inevitably and inexorably end up at lower elevation stops while people use the 6erc Page 68 186 Town of Snowmass Village Community Survey Report - Open Ended Comments shuttle to get back up the hill. o I think during off season it could be easier to figure out bus stop times. I feel like the times are less frequently posted and harder to find online. It would be REALLY nice google had the village shuttle information. See: https://support.google.com/transitpartners/answer/ll I l47l?visit_id:l- 63 63 6 43 0 4 5 409 0 4326 -3 6260 86095 &rd: I . I think some bus routes should be on call. These routes are ones that people rarely use and it is a waste of time, money and natural resources. . "l think the parking permits are just a bit too high. o I wish we could drive golf carts around Snowmass village legally." . I think there should be a weekly rate which is cheaper than 7x the daily rate. o I was surprised to hear from a friend that senior parking permits are available for reduced fee in several of the upper village lots during the winter season. Is this true? If so, that information should be made available to the public. o I wish the shuttle would go to campground parking lot then head back down the hill, I drive everywhere in Snowmass because there is no bus service up Divide road... there is a employee housing building up there and all of us drive because of the lack of bus service there. . I wish the Snowmass shuttles ran every I 5 for longer. Going to every 30 mins after 5:30 is really inconvenient o I work at a hotel and trying to explain parking around here is one of the worst aspects of my job . I work with the TOSV system at my place of employment. This program is very difficult to navigate, and enter & retrieve information. I hope the Winter Season has some effective changes to implement. . I would like a bus stop at the top of fairway drive o I would like to see police enforcement of the Treehouse lots during the winter. . I would use the Village Shuttle more often, but it is hard to catch it at my stop (Faraway Road). Alloftheuphill busesremovetheirshuttlenumbers-solhavenoideaiflam hailing a #3 or another number. It DOES matter - as some go through the center, then others go straight to the mall. and sometimes I am trying to get to work in Base Village. By the time I've flagged down the bus and asked what number, the one I want has passed me by and then I am late for work. I usually just end up walking up the hill to avoid the frustration. o If a husband and wife, or any 2 people at the same address , that work on different schedules, purchase resident passes , the 2nd pass increases , yet if2 neighbors , living side by side each buy a pass, then they each pay the lower rate? Solution, raise the rate ( abi| and eliminate the 2nd pass increase , equality for all. If you do not live on a main artery there is no place to park and ride . Our family lives year round off Faraway Rd. . If you want more people to use Snowmass businesses and skiing, more parking is critical. Build more parking where people want to shop, eat and ski. It is extremely inconvenient to shop or ski in Snowmass if you are not a resident. We need to make coming to Snowmass a more pleasant experience. Try getting your Aspen friends or even your down valley friends to come skiing or out to dinner in Snowmass. Parking in Aspen is S'ETC Page 69 187 Town of Snowmass Village Community Survey Report - Open Ended Comments difficult, but parking in Snowmass doesn't exist. Get people into Base Village and the Mall and then they will walk, right now they can't get to either. o "l'm hoping this survey will ask rrrrusrt, about public transit, ...beyond the village. o If the village shuttle were MUCH more frequent, ...or if parking at Clark's were MUCH worse, ...or both, ...then rtrr\ /er,r would probably use the village shuttle. . If a grocery and Post Office were located in the Mall area .... wouldn't that be nice. r I'm hoping this survey will ask rrrrusrrrr about re-shaping and remodeling the SV mall." o In the summer, the bus schedule should mirror what it is in the inter. There are sometimes more people here in the summer! Why do we have fewer buses going? Also, 4th of July this year was ridiculous. It took me 2 hrs to get into Aspen to get to my job. That has to change. Snowmass Village should shuttle workers across owl creek! o Incredible service. Like no other. o "lt is INSANE that the Westin gets to use Parking Lots 8 & 9 throughout the summer for their private groups. These are PUBLIC parking lots and should not be given to a private company. . And OHMYGOD what is the deal with that horrifying parking garage?r.?r.?!?! Base Village will never succeed unless there is easy parking. I do not go to Base Village restaurants because there is no parking. (the parking garage is not a viable option.)" . It is much easier to park here (winter and summer) than in Aspen. o It is so hard to find parking for people who come to visit us. o It seems the town is making it harder and harder for employees to park in the employee lots. It is a privilege that I hope very much does not go away. o It would be nice if the shuttle drop off times at the mall were synched up with rfta departures. o lt's annoying to have summer special events which close parking lots close to mall restaurants and shops. . It's not completely clear to visitors where to park. A lot of people don't know about the Rodeo Lot and the structure is currently too far from things. Most tourists expect to be able to park in the numbered lots, but can't unless its short term. o It's very well organized here for a town this size. Hard to imagine it could get better- . Local pass, prove you work fulltime year round for 3+ yrs and get free pass for parking. Make tourists pay, not us please . Locals pay to park in number lots above #7 and they are being used to valet park hotel guests. . Lodging properties should be paying more for their guests to park in the Town lots. Resident permit holders - who pay a hefty annual fee, in addition to taxes - are pushed out of Town parking when lodges fill up. Many lodges are charging guests a lot, but not paying significantly for the lot usage. Many of the lodges are also allowing guests to park on road shoulders during demand times. a safety issue.o Love the transit system! Keep up the good work!o "Make walking and biking safe in village and in neighborhoodso After you do that make it preferable by providing tree lined paths that separate cars". Might use shuttle services if available in my neighborhood to get to Events or ski slopes.o More frequent direct service to aspen in spring and fall would get me out of my car those seasons. tlErc Page 70 188 Town of Snowmass Village Community Survey Report - Open Ended Comments . more frequent off season shuttles (l think that may have more to do with rfta) o More handicapped parking in the mall area would be helpful o More information about when and where you can park in numbered lots outside of winter. Parking garage rates are always a mystery. But I don't think that's TOSV. . My only real concern with parking is availability for those that use the Rec Center during special events that also utilize the Rec Center lot. The recent Ragnar event is a very good example of a problem that needs rethinking. o N/A- don't use that much. . need l5 min bus service on route #3 in the summer season . Need a Village Shuttle in to Aspen that allows dogs and is non-stop to Rubey Park. Only making 3-4 pickups along Brush Creek and in Base Village. Taking RFTA buses is not an option. Their drivers stink. The buses make too many stops. They don't allow dogs... so I just drive in to Aspen 4-5 times a week to go to dinner, shop etc. o Need more parking options on carriage way. . Need to do something about the overcrowded lots in the summer- especially during events and free concerts. ls there a reason why lines are not painted in the lots to mark spaces, and more importantly, where those spaces end? . Need to spiff up numbered lots, stripe the spaces and charge o Never enough parking. Why is the town allowing developers to get away with not providing I space per bedroom like the rest of the homeowners have to do? o Not enough parking in lot 6 or lot 5 over the winter at busy times to access the mall for shopping. The garage seems under utilized. Fee's to high? The center road needs to be improved. Bus stop at center needs to be improved. o Not other than they blow the socks off RFTA in regards to driver kindness, helpfulness etc... . numbered lots need to be striped and charged for like Aspen does with street parking . Occasionally you get a surly ill tempered bus driver. . Official stop needs to be added in the pullout next to the park, right before Stallion Circle. Need better communication about the off season schedule and routes. Wish there was an early morning shuttle in winter from town park to mall (6:00 am). . Once I park at home, I usually walk to special events and I love all of the bike and pedestrian paths around the village. . Only great things. I think it's a great service provided to residents of TOSV. Drivers are very friendly, helpful, and happy! o parking for full time residents is a challenge during peak events, it would be nice to see a dedicated area in the lots for residences ONLY. . Parking for summer concerts has become an issue with more and more locations blocked. . Parking has always been an issue in Snowmass...perhaps more underground parking options or multi level parking in the current parking set up. . Parking should be free in lots 10 and up after noon during the winter . Parking sucks in Snowmass. Bus provides decent alternative. . Please please do something about parking in the summer! I am an owner in the Aspenwood, and I live hear full-time year round. The most frustrating part of my summer is finding parking. It is infuriating when I am told by a Westin employee that I cannot park in lots 9 or l0 because they are reserved for Westin hotel guests. There is no respect $Erc Page 71 189 Town of Snowmass village Community Survey Report - Open Ended Comments for permanent residents in this village, and I have been looking for housing elsewhere because of this. How does a hotel guest have priority over a permanent resident?? o "please run the two creeks lift more often so that people can park there and shuttle to base village. would make parking better in winter. o parking garage is awful and full of big trucks with bike and ski racks." o Provide a safe place for residents to park RV's and Boats . Ridiculous for residents to have to pay parking fees to park in the numbered lots. We already pay plenty in taxes o Rodeo Place neighborhood has no visitor parking available. . See important comments about parking above. . Services have been great. Would like to see expanded routes, especially up Sinclair Road . Several rude and inconsistent bus drivers! o Shuttle #8 should go up higher in Horse Ranch or at least be available on demand. o "Shuttle bus used to go up in to Horse Ranch to Stirrup circle. . They Town bus manager stopped this even though the drivers are able to keep up . This means o o very huge area that pays some of the highest taxes is not served . This could be easily done on . demand , and the shuttle does not have to drive down Meadow Rd. in both directions , and make multiple . stops at every other house on the street . Not good planning and not environmentally friendly. o evcry other house ." o Shuttle crew are outstanding in service and attitude. o Shuttle service is great . Since the schedules change often depending on the day ofthe week and season an app that is current and lists all routes, schedules and special info would be amazing. o So sad that the town is discouraging people from visiting Base Village owners when they are in residence because they won't let owners buy a numbered parking lot pass for a week and the BV garage has us limited to a 314 of a parking space. Seems really stupid to handcuff BV owners who want to bring more business to Snowmass. . "Some locations lack marked bus stops, yet are frequently used by residents. (upper Fairway Drive) r Provide current maps on large signs/in cases showing Mall locations, condos/hotels, residential areas--help our many lost visitors r Heat the Mall shuttle stop in winter! And paint it with attractive graphics. All that grey concrete is cold, both physically and psychologically. o Base Village stop is awful, cold, unattractive and difficult for visitors to understand . Signage needs improvement; stop and directions to access Anderson Ranch, for example" . Start charging for summer parking in base village garage o the bus routes are confusing for guests and the stops are a bit convoluted. it would be nice to have them more uniform, such as having the same waiting "house" and signage so everyone can see the sign and know that's where it is coming. o The bus system here is incredible. Throughout the whole valley is a really fantastic demonstration of what good public transit looks like. It is a bit excessive in some ways, grrc Page 72 190 Town of Snowmass Village Community Survey Report - Open Ended Comments with so many empty busses, but it's so rare to live somewhere you don't need a car, and that's fantastic ! o The buses need to run at a time that would make it easier to catch the RFTA I'd have to leave l5 minutes earlier to possibly catch a bus that will get there in time o the cost of parking especially for owners is ridiculous. That is part of the astronomical taxes and fees we pay, it is always a bad feeling when we come and get hit with a ridiculous fee to park€ll'm sire tourists don't like it and consequently spend less because of it . The kiosks at the entrance to town used to be manned. Now it seems tourist drive around dazed and confused. o The level of customer service that TOSV bus drivers provide to riders, especially in comparison to RFTA, is top notch. Our drivers go the extra mile each and every time I am on the bus. From trying to coordinate with buses heading to the intercept lot and giving lost tourist VERY detailed directions WHILE they are driving....to just simply saying hello and smiling to each and every person as they get on and off the bus.... to providing VERY safe transportation on (sometimes) VERY slick roads...we are lucky and should express more gratitude to our unsung heroes. Kudos to the leadership of the department for keeping turnover at a minimum and retaining an impressive crew! r the main shuttle stop at the Snowmass Mall is so run down and dirty. The stairs are ridiculous especially in winter. Needs improvement. This is the first impression on Snowmass for many people. . The Parking Department does a great job with the difficult situation caused at certain times by limited parking spaces. There is a problem with condominium complexes that have front offices where the front office is occupied by a specific property management company (PMC). Those HOA owners who also use the HOA PMC for rentals of their units appear to be treated differently from those HOA Owners who use a different property management company to manage their rentals. This creates confusion when there is a parking issue because the HOA Owner that uses the HOA PMC, the rental guests are taken care of in the HOA Office while those HOA Owners not in the PMC Rental Management the guests must go to the Parking Office to correct any issues. It appears all condominium guests should be treated equally since it appears most condominiums in TOSV are fee simple individually owned units and not a hotel owned unit. o The parking garage at base village is terrible. Poorly designed-l can never find my car! Taking the shuttle is much easier. . The parking in Snowmass is confusing, a hassle, and very expensive. It discourages people from comings here for an hour or two to shop. It could not be a bigger pain. And the shuttle service that goes to the mall first and then the base village is also backwards! o The public transportation option is not available for us in that we are in Ridge Run....but that's understandable. We or our children would happily use it, especially to/from Aspen, but it isn't feasible since the Village Shuttle doesn't run there.o The shuttle bus service is awesome - on-time and friendly! . The shuttle does not come up faraway but I pay taxes for it and then I am also charged to park in the. Unversed lots. Not a fair system. If taxpayers have to pay then you need to make it accessible. r The shuttle service during peak season is great. Could increase shuttle frequency during iyerc Page 73 191 Town of Snowmass Village Community Survey Report - Open Ended Comments summer and off season. o The Snowmass parking garage has to be the most poorly design parking structure on the planet. The developer tried to save money with less steel making for a moldy garage with huge cement supports making only a car made of sponge manageable to park. It would be great if Two Creeks was open asap in season to allow for parking there. The rodeo lot is a royal pain for visitors and employees. Maybe valet parking is an option at events to encourage people to attend (as long as the valet parking company doesn't take up all of the best parking spots so their employees don't have to go far to retrieve cars.... defeats the whole purpose of trying to help the community.) The $2 diala ride is always full in the winter so worthless. Mountain bikers with their big trucks and racks take up most of the parking in the parking garage while so many levels are roped off for resident parking but always empty. Perhaps some of those spots could be opened up if not in use. Treehouse drop off and pick up is a nightmare and needs to be better managed. . The upper parking lots (6-10 I believe) have been wrongfully designated during the summer months as "lodge parking only". This seems to be tactic applied by the Westin Resort to make it easier for their customers to park. However, this is making it harder for owners/guests of the surrounding complexes to find parking. Or, guest are fooled by the sign and don't realize they can park the lots. The parking department has done nothing to change this. By allowing the Westin to do this, there could be a negative impact on a guests stay and thereby hurt the owner of the unit as a review might read "HORRIBLE PARKING''. . The Village Shuttle is great but the shortened hours in the off-season are difficult for a year-round resident/employee. It is great though!! . There should be local newspaper at the base village stop o There should be more extensive shuttle routes for all neighborhoods to help decrease car traffic. o There's always one grouchy driver...but overallthe team is very nice and does a great job! . They do a wonderfuljob during the Jazz festival. . Think too many cars are parking long term on some of the lots o Too many empty busses running around. Schedules should be changed to better fit riders needs and lack of needs. This would eliminate some of the waste/costs and still provide the needed service. Fewer summer bus routes, more on call. Even in winter #3 route could be 20 min instead of l5 to lessen need for the extra bus all the time. o Too many events in the sLlmmer not enough parking if you want to come to an event or to a concert ! o TOSV Shuttles are great and use them daily. o TOSV system used by employees to help facilitate parking in Winter, is difficult to work with. o TSMV Transportation excels. Other communities should look to TSMV as an example.o Use advanced technology to help drivers find affordable and available parking. Offer free spaces for hov, electric, and other transport you are encouraging the community to adopt to reduce carbon emissions. Free plug in. High speed charging. Buy ConocoPhillips gas station and Turbidy it into a municipal facility for transporto Valley wide, bus drivers are often by default the front lines of guest services. they are too often not very welcoming. I ride the bus everyday, and only on occasion are the bus drivers helpful. I think more public transportation is always favored over more parking g rrc PaEe 7 4 192 Town of Snowmass Village Communlty Survey Report - Open Ended Comments spaces. . Very good personnel o Village shuttle is never on time for route 3 in the morning during winter hours. o Village shuttle is superb. Would give them highest rating on all items above if I had any clue about which circle meant what. Re parking, info about parking seems obscure and hard to find, even on town website. HOA's could use info about availability of overflow parking spaces for both temporary and longer term use. o Village Shuttle is terrible with timing. The #3 in the winter is horrible. It says that it comes at approximately :07 and:37 past the hour. I use this to commute to work. It has either been late or early and never consistent. At the Gambel Way stop, I have to be out there 15 minutes before the bus actually comes so I can either catch the bus that I was supposed to or catch the bus that was late. It needs to be addressed. e Village shuttle never runs on time. The number 3 at gamble way is either very early or very late. o "Village Shuttle should run later at night. Also, should align better with RFTA buses. It does not allow time to get off bus at mall and walk to connect with shuttle. Shuttle always leaves l0 seconds before and I have to wait 20-30 minutes for the next one. It should wait to connect with RFTA, particularly at night in winter. 20-30 minutes standing in the cold is too long. Those heaters above the bus terminal don't warm much! o In regards to parking, I have parking for my apartment but I am always finding strangers have parked their car in my space which is very annoying. I have even caught someone parking there and going to work in the village. There must be a problem with staff parking for this to happen (as well as the lack of respect from the person themselves). " o We are a resort community. Our transportation department should provide services during business hours of bars. One taxi driving around the Village after 12:30am is not world-class service. The town struggles with parking. Summer parking issues are actually worse than Winter because the Town does not have a system in place for permit parking in the Summer. The town needs to restrict access to the numbered lots during the Summer season just as it does in the Winter season. o We don NOT feel that lodges should be able to take over prime lots for valets or guests.!!!!!!! . we need more parking . We need more parking for skiers on Saturdays and it will get much worse this winter with the loss of Lot C and partial loss of the Overflow lot due to the fire dept. using it. Perhaps the TOSV could come up with a program advertising this problem and maybe some signage to direct folks to the Intercept lot. o We need more parking, as everyone knows. . we need to find a way to make shuttle use more appealing. I have no idea why people don't use them more. o We pay for a parking permit to use the lots. I don't understand why the lodges get to say we can't park in those lots on concert nights o We should look at other highly successful tourist destinations such as Laguna Beach CA which have added seasonaltrolley services to ALL STREETS in the Village. It is ridiculous that no service is provided higher in neighborhoods in Snowmass and we should replicate how Laguna Beach has solved this. (1erc Page 75 193 Town of Snowmass Village Community Survey Report - Open Ended Comments . We use the service often and appreciate that it exists. . Website is tricky and sometimes flawed...Snowmass transportation.com o well executed. This summer having a number of lots blocked for hotels has made parking for my job very difficult. As in nothing available three times except last lot by Edge Restaurant o When there are special events in Snowmass (ESPECIALLY during offseason) it would be helpful to send a few extra busses. Every time there is an event the busses are a mess and I've ended up waiting over an hour for a bus. The problem seems to be the worst at town park station since it's the last stop and so many people live at the commons (and work in Aspen) . where do they keep this parking information. every lot says no parking. just pay to park like in aspen. this way you can maybe find a spot. needs more spaces. r who knows what they do? . Why can't we have ski racks on the buses? I think it is a crime that we make our guests park in a mud parking lot and schlep all of their gear from the round-about to the bus. Where is the Ski Co's involvement on this? o Wish town would charge for all parking, stripe spaces and maintain lots better . Would like more parking in Center area if possible. o Yes where is free parking in the mall during winter? o Zermatt, Chamonix, etc..., have for decades no cars in town. Park Town Park is big enough to contain all visitors! I,ETC Page 76 194 Town of Snowmass Village community Survey Report - Open Ended Comments O28. OPTIONAL: D0 you have anv comments about or sussestions for the services nrovided by the Tourism Department? o "Need bigger name bands during the summer." . "Thursday" night concerts should be on THURSDAY o A lot of $ and staff without a visible ROI o A strategic plan with types of events we are looking to secure for the Village that is aligned with the Council's vision would be beneficial for all. o Are we trying to be a town or a sub-division next to a ski area? Without the vitality of a town tourists will go somewhere else. Spend some time in Aspen, Basalt, Carbondale or Glenwood to see what a critical mass of full time residents will do for our community. Make the town desirable as a town and the special events are just icing on the cake. . base village events are great. find sponsors or conventions that want to promote their products and let them do demos to draw in more people. more healthy type of events and demos such as healthy eating, exercise, health, science etc. again, keeping the marketing in line with a healthy place to be, could attract more health and family related industries to host events at Snowmass. build relationships with all of the event planning entities for that reason. provide shuttles in to aspen for conventions and pop up shops and restaurants. o Best way to get information out to residents is to post flyers at trash sites. Everyone visits those on a frequent basis o "Bike races should be carefully evaluated for amount of revenue vs. inconvenience to residents and other visitors to area; it is very hard to believe that they are worth the trade- off o The free concerts are very popular and involve the rest of the valley in a positive way; they have a nice family atmosphere. Do we need an audience shelter for Fanny Hill that could be removed in winter?" . book events that will utilize aspects of town other than hotel rooms. need to create more business for brick and mortar operations . gring back Wanderlust please. . Bring in several new events each year. o Concert music after 9pm - TOO LOUD. o Concerts on days other than Thursday confuses the customer. It appears that we are a moving target and the customer does not want to have keep researching when shows are "ON" or "OFF". o Concerts should be every Thursday regardless of events happening on weekends. o Continue working to understand that property owners are tourists. They are loyal to the resort, have sustained the Town over time, and provide "word of mouth" promotion that is invaluable. Town partners, i.e., Aspen Skiing Company require these owners to pay the most for products while short-term visitors get the best "deals". More emphasis should be on the natural environment vs. competing with other resorts whose attributes offend long- time guests and property owners to Snowmass Village. o Don't feelyou need to fill every off season weekend with groups, leave some weekends for residents to enjoy the town and the trails o Don't over do it! What is special about Snowmass is the quality of life which includes T,ETC Page 77 195 Town of Snowmass Village Community Survey Report - Open Ended Comments reasonable crowds. If the place gets too busy it changes what most of us live here for. Specialevents are fine and encouraged but when too often the dynamics of the town change (busses too full to pick up those waiting down line, stores too crowded, no post office boxes, parking lots full, lift lines, backed up stop signs (Brush Creek and Owl Creek), Finding the right balance must be considered. The impacts of Base Village will be felt. We need to do it but wonder if the inter structure can maintain what we have now. without adversely effecting what we have now. . encourage more science and educator conventions, healthy alternative conventions, family oriented conventions . Enhance the natural beauty and use of "ski mountain" to include things like wild flowers festivals, meditation paths etc. we shouldn't need a lift path to enjoy our towns greatest asset! o Extend the summer concerts longer! . Facebook presence has improved. Ability of Tourism Dept. to get things done is weak. Tourism seems focused on narrow appeal events rather than more broad. . Far too many events on successive weekends. One event per month would be more appropriate. . Feel like we lost some revenue generating events and brought in ones that are not as successful . Fill all holes in the event calendar. Do not be afraid to have an early week event or multiple like events going on at the same time. Encourage town staff to be visible at these events and the community will respond. Stop blaming the community for not supporting events when there is very little attendance at most events from town employees. r "for the amount of money that comes in from the tax base, think we should have a better special events line up . Would be nice to have some in person representation , walk- bys, with the Snowmass businesses. o Seems the Snowmass tourism is in bed with the ski company thru web site links. This has improved thru complaints from some of the mall businesses, but still not an equal playing field. the meetings we've attended lean more towards a lecture or infomercial than discussion, very little feedback allowed. " o Get bigger acts to come through. Have more winter festivals. Redesign the fanny hill stage. Change the venue. Get more live music even if it has to be paid for. o Get more known musicians for Thursday night concert. r Get more music here in the summer! That brings in more tourists and is better for our local businesses. Popular bands bring in crowds, music festivals would be a fun idea. o Get out and meet your community. o Get rid of Bluebird or don't have it fourth of July weekend. Spread out events evenly between the mall and base village. . hard to measure effectiveness vs the cost of marketing and advertising. Marketing budget is very high. Seems marketing always spends all the tax money that is raised. o I am not sure if this is the right place, but Thursday night concerts should be on Thursday. They also should be free. o I appreciate the level of tourism we have now. Growth is important but not at the expense of losing our small town feel for the locals. . I believe that Aspen Show Tix should have a kiosk for locals and tourists to purchase .g erc Page 78 196 Town of Snowmass Village Community Survey Report - Open Ended Comments tickets for events in Aspen! Maybe at the welcome center or somewhere in the mall or Base Village. . I cannot believe that the Tourism Dept. does not work hand-in-hand with the Snowmass Sun to publish a weekly update of events/road closures/trailclosures being used for allof the freaking groups/events that invade the Town all summer. For example, NOBODY knew about one of the bike races that was in Snowmass and creating a road closure on Brush Creek. And NOBODY ever knows what the hours of the Skittles are. The Tourism Dept. is definitely the worst department in SMV. o I don't feel adequately informed about concerts and special events . I enjoy the music events. Not so sure about events where people are allowed to camp in the park. They don't seem to generate any revenue for the businesses; only the town. . I feel like the summer concerts target a younger audience with pretty 'edgy' musicians. I'm not saying that we need to change all of them, but a lot of tourists/families would enjoy hearing acoustic music and/or similar types of concerts. o I feel that sometimes the information isn't clear as to times and places. . I love all of the offerings in SMV. However I will no longer attend the Labor Day music festival after attending yearly for over l5-18 years. The festival has gotten too big. Bathrooms are inadequate, food lines are too long, water turns out, and it's no longer family friendly. I'm so thankful for the Thursday free concerts and the sense of community there. Thanks for continuing to support them! . I love all the events! We could always do more though, especially with the great success we have been having at them o I mentioned this earlier but I would like to see us pursue more events. . I really appreciate the advance notice so I can plan around events (for simple things like parking and road closures). Thank you for making local lives easier so we can support tourism - it's why we get to live here, but sometimes it can take over! . I receive most of my information about happenings in SMV from the Aspen/Snowmass website not listed above. . I suggest we not schedule more than one special event per weekend. While I noted the number of special events is about right, I also think we do not need one every weekend if that is a goal. . I think having a Woodward type center up there could create some vitality. . I think Snowmass Tourism continues to make their job far more difficult than it needs to be. I'm not minimizing the importance of properly marketing Snowmass, however I believe that the use of expensive out of town agencies continue to dilute budgets and even with extraordinary efforts, still don't have a proper grasp for the necessary messaging and positioning of such a great place. The current marketing is far too emotive and very similar to a glut of other efforts for like destinations in CO and the country. Snowmass is an amazing location that has merits that speak for themselves. Too much cost and expense is put on trying to make it something romantic when all of the answers to the marketing questions are clearly evident. In limited dealings with the marketing dept., I've found it to be unapproachable, overly bureaucratic and lacking much of what make Snowmass a special place. Sorry to be so harsh, but not much has changed. On the other hand, I feel that the groups department has done an outstandingjob and efforts surrounding greater summer vitality have be outstanding. Almost too good. I often look forward to there not being an "event" every week. .s ETC Page 79 197 Town of Snowmass Village Community Survey Report - Open Ended Comments o I think the go Snowmass website is very confusing and would suggest streamlining it if possible. o I think the tourism department has really grown in the past several years. Kudos to the increased social media and advertising. . I think tourism is not a proper city function. . I think we should somehow get more emails out to people in advance to let them know what events are going on in Snowmass....with the schedule. . I would like the return of the arts festival and more music/food/arts events. o I would like to have access to information about special events but it has never been offered to me. . I would like to see more summer outdoor events such as Chile/Brewfest, cycling (bike), foodie events, with reasonable pricing for attendance . I would like to see more trail running events. . I would like to see recycling and composting available at events. The bars at JAS don't even bother to recycle. o I would like to see something happening later into the fall season. I believe October presents a great opportunity for weekend visitors within driving distance to visit for a fall festival. Other areas do things like pumpkin patch, hay rides, haunted trails, corn mazet We have the space. Why not take advantage and keep our local businesses open into what I consider to be one of the nicest times of year here I. Snowmass. Great for families and locals. Vail promotes fall with Oktoberfest and so does Breckenridge . I would like to see the rodeo eliminated. It is inhumane and wrong for the town to be subsidizing it. This would also allow the town to provide a pleasant entrance. It is a shame that the rodeo grounds are the first thing you see coming into this beautiful village. . lf there are professionalgroups in town, they're largely invisible. Some of their sessions might be of interest to the public if there were more information and open to public ( law, physician, Edu's conferences). Heavy onslaught of visitors throughout the summer and fall for special events -- which aren't so special anymore because they're commonplace now-- is wearying. o If we live here we should get discounted prices to events in the villa. It is not fair we cannot make use of some events for how crazy expensive they can be . o Instead of special events, how about daily good music venue that one can count on every year. Snowmass needs something for the 2 off-seasons. Snowmass is dead in late April, May, October, November. lt is even hard to find a restaurant in those months. Snowmass needs more full time homeowners like Aspen. o Instead of special events, please consider an continuous, every-day good music venue (not rap). o It is often hard to differentiate the Town of Snowmass from Aspen-Snowmass (SkiCo). I think they often get credit for Snowmass events (like the recent bike demo weekend, that SkiCo had nothing to do with...) o It seems like the number of events and happenings in the summer of 201 7 is down...r It was tough to lose 2 of our Summer event this year. o It would be nice to have a concert every Thursday - the bands could be smaller but this not consistent schedule is very frustratingo lts ok to try new things but a Blue light 4th of July? Is that really the best Tourism could (1erc Page 80 198 Town of Snowmass Village Community Survey Report - Open Ended Comments do? Charging for Drive By Truckers when the Thursday nights are free? Big, big mistake. Keep with the athletic events - running, biking, skiing - and forget these touchy events. o I've lived in the valley >15 years and have never heard of the go Snowmass website. . Keep it going. You're doing a great job! . Keep the cool events coming! Thanks . keep up the good work . Keep up the good work! o Lets try to corralthe tourists more. Segregation is tolerated in the valley, so let's create a tourist "land" so they all stay there and it can policed. It may sound outlandish, but could be essential for TOSV. . Live 1590 miles away. And hear nothing from town of Snowmass. Hear plenty from ski co. Email blast. That was my first recommendation about tosv tourism is to get their stuff together and improve their marketing reach. They ignored me and said we already do that. Interesting. I haven't heard anything about Snowmass and we have been gone 8 months. . Look at creating vitality early week as well as on weekends. make sure the community is aware of the what is going on. Anticipate life of events in SMV and have another event scheduled to fill the holes in the calendar left by departing events. Fill peak season weekends first , followed by peak season early week dates, then focus on shoulder season events. r Love having the Enduro World Series and other bike events at Snowmass. Like all the active events in Snowmass. . Make sure that we continue to position Snowmass as the best vacation destination for the whole family. We need to strengthen this "family" orientation with the types of events and activities we offer. o Make Thursday night concert on Thursdays without sponsors. Also think you need a community concert on Fourth of July with allthe restaurants there for a more community event. o Marketing needs an overhaul o Marketing turn over is too frequent, there seems a lack of long term perspective and appreciation for past efforts. Seem to try to reinvent the wheel to often. Sending mixed signals to both locals and visitors that lack integrity and consistency and genuine heart. . Mellow out on the private/public use of Town Park. How many events are now booked there? How many weekends are now taken up (including the prep and take down) throughout the summer. It affects the quite enjoyment and use by locals and guests a like. . more after ski activities to keep guests longer in the Village o More events! Snowmass needs to increases its awareness to the public at large the amazing place it really is. I'm sure there's cranky locals that will say it causes traffic issues or something, but the impact even of the largest events here is so minimal. Invite more people to explore this amazing area. . More events, better events, look towards the future and build the events. The town should be investing in the future and driving tourism. The current marketing is HORRIBLE. . more family fun events - less loud music and drinking s Erc Page 81 199 Town of Snowmass Village Community Survey Report - Open Ended Comments . More free concerts in summer season . More info needed in local paper . More newer content in the marketing material. . More professional (medical, pharma, legal, etc.) conferences in winter and summer. o More summer events! This summer it seems like less than past couple where there was just the right amount . most tourists entering the town probably do not stop at the guest service center by the town park because they do not see it until they pass it, and then it is difficult to know where to park. Can the entrance to the parking lot be reconfigured? Can there by a new sign by the rodeo directing cars where to park for the guest service center? . Music at events seems based mostly of the blues, jazz and alternative varieties. Classic rock and roll, country, tribute bands might create an attraction. o Must find a way to balance Town events/services with those of SkiCo, so that SkiCo's expansion and programs don't swamp the Town's and hurt the community and visitor experiences. o Must find a way to profit from all the events. Need paying customers not free-loaders o Must get PAYING people here - not people who go to free concerts. Only the alcohol vendor makes money and leaves all the problems to surrounding properties with their drunks. . Need more kids food and kids drinks and kids activities at Thurs. and sat concerts o "Need things that generate revenue. . i.e. Scottish festival is entertaining but I want to buy things - foods and doodads but there isn't much . Audi power of 4 races only makes money for SkiCo" o Need to attract paying guests. Tired ofjust providing free entertainment when the town businesses need paying guests. . Need to charge for events so people will place value on them. Attracting people who spend money means charging for events. Just giving it away does not attract revenue producers to Town. o No paid concerts they keep doing it an know it doesn't work, why keep doing it, restaurants do not seem to know what events are going on and when. o Not enough diversified events on weekends in summer. The Mall is pathetically sad. Ask the merchants. They will tellyou o One big one. Unify all activities and offerings in the valley under one place so that people don't have to search through many sources to find out what's is offered in the Valley. o Our events become lower and lower in style. Trashy campers on the lawn at the entrance of the village. Let's try to attract more high-end events, where visitors stay in hotels and dine in restaurants, ratherthan camp (and trash base village plaza, as happened one year). . Please do more Facebook posts. I never know what's going on . Please don't host events that shut down the trails for local users and other guests who aren't part of the event. Ragnar would be one example. . Please keep our natural environment as a priority. I am very bothered by the "Lost Forest" - we are turning our mountain home into an amusement park just for the sake of increasing cash flow. There must be other ways to keep tourism vital without ,S ETC Page 82 200 Town of Snowmass Village Community Survey Report - Open Ended Comments compromising what brought us all here in the first place. . Please not every weekend needs to be filled with an event. If I want Disneyland I willgo there. . Please. do not over do it, in small Snowmass. o PR/Tourism does a greatjob! o Promote the small business get people in rather than give them entertainment when they are all ready here. We need to step up and stand out from Aspen by offering something different from the ski mountain. That something different is come see our town. Our town is not a destination like other mountain towns like crested butte , steamboat, etc. because we have nothing but the mountain, people can't walk around town, everything is spread out to far. o Promote/bring back more events like wanderlust that strive towards health and wellness through yoga. Possible disc golf tournaments. More craft fairs. Or wishful thinking...something for locals to do during off season even promoting for tourist during times of the year when flights/hotels are cheaper. o put back flags in different languages o "Put wine tasting and balloon festival events back together on same weekend. o Quit having so many paid events on the Fanny Hill stage and keep all events scheduled on Thursday." . Rarely see any promotion of Snowmass, except as attached to Aspen. o "really hard to figure out what is going on and when. o Do not like Ragnar Relay event." . Seems too much focus on jazz, blues, raggae and alternative music forms. Rock and roll, country, tribute bands, etc. are also appreciated. . Several large and valuable summer events have pulled out of Snowmass Village and 50Yo of the Tourism Department has turned over since the new Tourism Director was hired less than 3 years ago. Those events were not replaced, the schedule was just juggled around in an effort to distract from the loss. And the tourism employees were not replaced by people who were even remotely competent at what they do. What is going on over there!?! I also never see any of the new employees out around the Village. The directors (Tourism, Marketing & Sales) clearly have no interest in getting to know community members. How can you claim to represent a town you are not actively being a part ofl The few times I have seen one of the directors out in town, the person was overly intoxicated at Snowmass Tourism sanctioned events with clients, and then proceeded to go out into the community and upset local bartenders with rude and aggressive behavior after the event. This is inappropriate for any town employee, but certainly for someone in a position of authority. o should have smaller budget-stop trying to fill every weekend with an event!!! . Snowmass has way too many events and this town is getting too crowded. How about you guys work on housing the employees who makes sure this town runs first? o Snowmass needs to continue to work on marketing itself . . so many people never even hear of snow mass€l.everyone hears of aspen and vail.... some events were barely advertised and some events were changed for the worse. what is going on with booking decent acts and changing the events that were successful? Seems like many good people have left and it shows (;, erc Page 83 201 Town of Snowmass Village Community Survey Report - Open Ended Comments o Some of the special events are great. others ,like the attempt to have a farmers mark were embarrassing. . Stop all the bike races which cause roads to be closed for residents . Stop having paid concerts on Fanny Hill. Especially on nights other than Thursday. They're not successful. They haven't been in the past. Why are resources wasted trying them again? Thursday night concerts are successful. Don't try to reinvent the wheel. Keep them free. Keep them on Thursday. One or two exceptions is understandable but beyond that it's ineffective and deteriorates the overall experience of attending Thursday night concerts. . Stop making everything about booze. Make concerts extra family friendly. Sometimes the artists are too rude for children. Perhaps incorporate some of the Aspen Music Students onto the stage that is underutilized during the week. DO MORE with the Discovery and perhaps a really cool snowy Mammoth built to scale. o Suggest bringing back a more genuine Oktoberfest. o The bluebird Art and sound event this year was a joke. Also, what happened to our beloved chili and brews festival!?! o The department needs to be more cost effective especially with the huge budget the department has $5-6 million? That is bigger than any other tourism office or chamber in Colorado. Lots of waste on high salaried marketing & executive director personnel who are out of touch with the local merchants and the community. Too many contractors are hired by the Snowmass Tourism Dept. (especially over the past few years) even though there is a fulltime staff of seven marketing people. Plus these numerous contractors are being paid a lot of money. The Aspen/Snowmass community has noted a huge turnover in the department over the past few years which raises a red flag on Snowmass Tourism's leadership. This is more turnover than any other Town dept. Many highly respected and qualified staff members are gone for suspicious reasons. . The events we have are great, but we could also make some of the events smaller and use the budget to help local business with their own events. Not everything has to be so massive and expensive. . The last two years have shown improvement in bringing more quality events along the lines of JAS. Those kinds of events attract respectful lodgers and guests who support retail and restaurants ! . The loss of events this summer has dramatically impacted my income in a negative way r The mammoth exhibit is one of the biggest things in town, would like to see a better facility. . The new Discovery Center should be a multi use facility, not exclusive to mastodon discovery, in fact, the mastodon element should be the least use of the building and perhaps primary uses might include conference space, event usage, cafe, movie theater, performance stage, pub o The number of events is just between Too Much and Just Right. We need a break between peak seasons, especially summer. o The rodeo is a blight on this community. It is an appalling weekly reminder of how our community values of respect for animals do not match our actions. It visually ruins the entrance experience to the town, and for many people, reflects a set of community behaviors that are repulsive. Tourism is lost over this issue, not gained.o "The Scottish festival could be cool, but not on the mall. That was a terrible location last $Erc Page 84 202 Town of Snowmass Village Community Survey Report - Open Ended Comments year. It was a better location the year before, but we need to attract more vendors to this event. . It could be interesting to have a gem and mineral show in Snowmass also." o The Tourism Department should not be hostage to overly critical business owners who only have their own interests in mind, not the community's interests. o The tourism services and center at the rodeo lot are fantastic and present a great first encounter for tourists. o The Town needs to find a balance between quantity of events and quality of events. There are so many events during the Summer season, and these events have a direct impact on quality of life for residents. . The website is very hard to navigate and find specific information on specific events . There are too many outside sponsored events that take place on local trails. These trail events negatively impact residents and visitors who would like to enjoy the tranquility of the area. Closing and damaging public trails for the financial benefit of a private sponsor is troubling. o There doesn't need to be an event every weekend. o There has been such an emphasis an tourism and events Snowmass Village has lost a sense of local community . There is a point of diminished returns as to volume in the village especially over the winter. At times the place is too busy, not enough parking at center, poor selection of good restaurants, lift lines, traffic back up at Brush Creek and Owl Creek. Crowds are fine and welcome but there is a point when it diminishes the uniqueness of the village. The small town atmosphere can be ruined if it is overwhelmed with people. Keep it manageable! . There needs to be a better way for tourists (and residents) to find out what's happening between here and Aspen. Information online is extremely fragmented. For a tourists, whether an event is hosted by Snowmass, Aspen, or Aspen Skiing Company, it really makes no difference. A centralized online place to find out about events would be extremely helpfuland make events more successful. . They do a pretty good job o This year's event schedule and quality of events are sub par...too much concentration on mtn biking events o Thursday night concerts should be EVERY Thursday night. Have more concerts when possible, but don't take away Thursday night concerts. More groups. o Tired to free events. We need paying customers, not free-loaders. o Too many events on our public spaces especially on our trails taking over way too much for village on the weekends for special events concerts are awesome lthey have an awesome staff of great people just a little too much on the trails specially on the elk camp side of the mountain unbelievable what they've done along with the ski company was a very pristine area before allthis animals are being scared away! o Too many free events. Not enough paying customers in town. o Tourism Department is providing a vital function for the businesses of the Village. It needs to better measure whether it is as successful as it can be for its clients by adopting the benchmarking tests that a business providing its own marketing would use. The current measures are inadequate and rely too much on subjective evaluations and (1erc Page 85 203 Town of Snowmass Village Community Survey Report - Open Ended Comments meaningless objective measures. One needs only to visit the Village food and beverage and retail stores during the summer weeks to see the Village needs more activity.. Using Base Village facilities for events without compensation is wrong. Heavy set-up trucks are damaging the snowmelt pedestrian walkways and pavers and yet the town pays nothing for this. Why is it that HQ for many events is at Crestwood? Where is the revenue for BV owners? o Want fee events so people with money come to town and spend it. o We don't need an Ice Age Discovery Center, leave that for the school system. o We had more events last year. Bring them back. o We have a Tourism Department? o We have too many events but not enough QUALITY events. Very few events seem geared toward locals and just seem to be about getting heads on beds. I feel we've become more quantity over quality and if we were to balance that out better the events would appeal to locals (Snowmass and valley-wide) as well as tourists. . We need a regular farmer's market and more shopping oriented events . We need more people here in the summer. Chili Brew Fest was a huge annual early summer success until they ruined it. Now they are messing with the Thursday night concerts. Random Friday and Saturday concerts don't bring people to the Village. Thursday concerts were created as a way to get people up to Snowmass during the week, and have been proven a success. Now they're messing with the formula. When there isn't a concert on Thursday, business is hurt, and the Friday and Saturday concerts don't really increase business, especially when they try to charge for tickets. o We need to do everything we can to keep event that bring business. Such as tough mudder and wanderlust. A lot of business who have catered to them in the past are losing huge sales now that the are gone. o We need to have a better centralized events calendar. Every event in town should be listed on one site. . We should be focusing on conferences of allkinds from legal, medical and industrial. Both winter and summer. o We would love to see growth in group sales and special events continue o What an grossly inflated organization. With over 6 million collected per year I believe all we do is pay for astronomical salaries and perks. Our tax on goods sold to help support this organization lowers the volume of goods sold in the Village. When was the last time we saw new business in our Village. The Mall is an atrocity, the Snowmass Center is beyond obsolescence. the entrance to Snowmass is horrific. Our infrastructure has fallen so far behind other top notched resorts, it is no surprise to me we have lost the majority of our family business. . When in California we never see adds anywhere ; TV , local papers or magazines for Aspen / Snowmass. Just Park City . And we see tons of those. Hopefully we are reaching out to LA ski clubs . Direct flights from LA are not advertised that we can see. Just Utah.. Who do you feel are your strategic partners??? Who are they!. Why do we need to have to have all of these events? They are certainly not for the people who are just living and working here. I don't mind the sporting events, like the races and biking that fit with our lifestyle and town culture, but I would just as soon not have an event going on each weekend. s Erc Page 85 204 Town of Snowmass Village Community Survey Report - Open Ended Comments . With regard to special events, I am not really thrilled with events focused on "partying".....l like the draw of young adults but would like to have events that might be focused more on a healthy life style. I do not have a suggestion about how to go about doing this....but that is my thought! o "Wonderful development of the younger generation/ volley ball/ bike races o Now need to focus on the older ( a lot more income to spend) ." o Would like to attract people who are willing to pay for activities. Just getting people to Snowmass is not as helpful as attracting those willing to spend money. . Would like to see additional events and/or a change up in events so that the same events are not taking place year to year or perhaps change the timing for the events. This would provide more variation for visitors. . would like to see more fee events to bring those who can afford to spend money in the town . yes, I have lived in the Roaring Fork Valley for 40 years, I live in Snowmass, that is Old Snowmass. I do not approve of Snowmass Village infringing on the name Snowmass, you are Snowmass Village created in 1965. You are and always will be Snowmass Village so stop using Snowmass to brand yourself. You are not Snowmass! o Yes, too many events! It seems like Snowmass is played out. It is being rented out to anyone or any party who will bring people to this place, at the expense of the quiet, natural spirit that Snowmass has had. lt is no longer a quiet place to rejuvenate, and relax, and connect with nature, and connect with other people that are fed by the wilderness, it is now a go go, don't stop, superficial tourist town. I think the tourism department could do well to understand our true wealth and beauty, and slowly build with visitors that will respect that, this place is insanely unique! You are not the ski company, you are not the corporate businesses, you are the town, what is this town's identity? o You all do an amazingjob of bringing some exciting events to Snowmass Village. o You need to have more evening / nighttime draws. Make it easier for commerce to have life up at the mall like the Hyman mall has. o Your marketing fees are too high. $ Erc Page 87 205 Town of Snowmass Village Community Survey Report - Open Ended Comments O30. OPTIONAL: DO you have any comments about or suqgestions for the services provided by the Parks, Recreation & Ttails Department that you would like to share? . "l)We have a fantastic paved trail system yet I still see people walking and biking on the side of the road many times parallel (literally l0 feet from) to the trail. I understand road bikers but hikers/walkers/runners and mtn. bikers should not be on the side road as there are many blind curves and tight passing areas. . 2) The gardens/turf areas in town have gone downhill substantially in the past 5+ years. It's very frustrating and heart breaking to see after all the time and money that went into creating these once beautiful spaces. PARKS is the first word in the department title. There is more than just trails needing maintenance. " o A clear explanation of dogs on "leash". Is a trained dog on an electronic leash count as a leashed dog? Also, create a dog park where dogs can run contained but unleashed. o "A few comments: o Mountain bike trails may be safer and more enjoyable if made one-way . Sidewalks in residential areas are needed . The Nordic trails are amazing, but more enforcement is needed to keep dog wal kers/runners/walkers off the ski-on ly trai l " . A major effort should be made to improve the recreation, trails, conference activities and local involvement in all of the above. Stillneed more parking at some of the trail heads. . After years of pounding by foot traffic, some heavily used trails. e.g. Ditch Trail have large boulders protruding which are difficult for seniors out for a stroll. Suggestion, remove them. . As stated earlier trail dog leash laws are not being obeyed. Make it mandatory to have leash and bags at least available. Many times dogs are so far ahead of owners that they have no idea what they are getting into! Not right. o at 83, I don't use the trails anymore, but my kids and grandkids seem very happy with things. o Awareness campaign of who has the hiking right of way would be great. . Before people rent bikes the need to know to tell you on your right or on your left to piece walking they need to know they have to let people know when you are passing o Better leash law enforcement o better marked trails. I get lost all the time. o Better signing. Good job on Sky mountain but needs more in the Tom Blake, Rim trail, Government area o Better summer hiking signage. r Bike path is never plowed in winter. As a mother interested and dependent on bus with stroller it is impossible to use the bus because the trails are never cleared. . Bike paths need more signs to connect with others. o Bike riders need to abide by trail and road rules. Upsetting to have walkers and dogs on the Nordic trails that are off limits to them. . Bikers are gouging shared hiking trails in wet condition. Provide more hiking only and biking only trails. . Bikers do not read the complicated signs on the trails and only a few yield to walkers. On the paved trails there are No signs to tell bikers that they need to announce themselves or {1erc Page 88 206 Town of Snowmass Village Community Survey Report - Open Ended Comments yield to walkers and they do not yield. The bike path could be used by walkers in the winter if it was packed NOT scraped as it becomes sheer ice when scraped. o Build a trail for OHV vehicles in Snowmass o Build more mountain bike trails please. A more friendly uphill route than Starks, Powerline or Anaerobic Nightmare. Reroute the Government trail from the West heading East towards the bike park . "Challenges with uncontrolled and aggressive dogs off leash remain in this community. We observe on a weekly basis situations that violate town laws. Perhaps more awareness is the answer, but I suspect more enforcement personnel is the only real solution. The amazing efforts by our existing staff have made a huge difference over the years. More of this seems required. . As more mountain biking activities have opened up, more riders ride alltrails, and some of these riders are oblivious to the risks of their speed and headphone use on trails with mixed levels of riding ability, and mixed users of hikers and dogs. They can be very dangerous to encounter, and act as a deterrent to the broad range ofages and abilities of people that enjoy our trails. New signage has helped, but is insufficient. I suggest highly visible extra signage on trail posts that is explicitly aimed towards mountain bikers: yield to hikers, no earbuds - be alert to others, limit and control speed - mixed use. Note that I am an avid mountain biker, and support all such rules. It creates a positive experience for everyone using our trails, rather than groups ofantagonists. " r "Connect trails to neighborhoods . Provide trails that start at village mall and ski bases that are beautiful for walking and hiking. Walking on sunbaked service roads is not why people are here!" o Continue to add hiking and biking trails . Could use more signage as to which trails are bike specific...whether it be part of the trail or the entire trail. I have been on trails which are meant for both bikes and hikers. but at a certain point, hikers are not supposed be on the trail, but there are no markings to indicate so...or where to go if you are accidentally on the bike trail as a hiker. o Does the Town enforce lease laws, does not appear that way . Dog owners just seem to think they are above the rules. Sad. . Dog owners need to be contained--they are egregious violators of leash rules and often fail to clean up after their pets. And, leaving the bag on the side of the trail does not count as good citizenship! It's also problem in subdivisions--people allow their dogs to run free o Dogs and entitled owners out of control . Dogs and poop - these are the two problems. Work with SkiCo so people who want to let there dogs run, run them on the slopes. They still won't pick up poop but at least they won't be ruining the hike/bike experience. o Dogs are off leash and lack verbal control, need occasional enforcement on paths. o Dogs are off-leash CONSTANTLY and it's an issue for our dogs (who are always leashed) and our livestock. o Dogs off leash and dog poop on trails (especially on Ditch Trail) is infuriating. . dogs off leash prove dangerous to bikers and as we get more bikes on trails it will only get worse. Leash laws on trails need to be enforced more to prevent injuries. o Dogs off leashes on trails remains a problem. Pet waste pickup is lax. Signage is inadequate and/or confusing. Bike/hiker common use of trails is a problem. Trail NO NA 47 TC DAra'1ET Dana 9n7 r'[ Q)4 $ Erc vi7 Lr\./t,l\-,trlvl\Lt r rrvv r\r, \r,r va- r Page 89 207 Town of Snowmass Village Community Survey Report - Open Ended Comments closures are held much too long and are basically silly. r Dogs on Leash signs and regulations appear to be a complete waste of money . Don't have leash law on Rim Trail o During rodeo horses use viewline and ditchline. Horses do the most damage to trailsl . Ebikes only on paved trails. o Excellent work!!! . Generally doing a great job given the circumstances of a tourist town. Most summer mtb trail users are respectful in my experience. Nordic trails especially atthe golf course are under great pressure from pets & dogs and now seeing the same at Tom Blake/Owl Creek. e Got run over and knocked down by two off-leash large dogs in area requiring leashes. No apology from owner. Sad representation of a normally nice town. o Got to do something about dog poo and out of control dogs whether they are leashed or not leashed. Like dogs but only when they have responsible owners o Great bike trails o Great job. Love hiking and riding the trails in the village :) . Hard to enjoy the freshness of nature trails when the overpowering scent of dog urine and dog poop is present. . Hard to road bike on some of the paved trails. A more regular repaving schedule would be nice. I'm not a hard core road biker and prefer the trails to the road. . hard work but they do good job . have hiking only trails or even just during certain times or rotate trails to allow hikers a trail that they wont be run off by the bikers . Hiker/biker interactions on the trails are a problem. Bikers are riding too fast in blind areas. Bikers should be required to have a continually ringing bell, so all hikers know they are coming. . Hiking is suffering from growth of and emphasis on bike trails and usage (especially on SkiCo's part, but Town also). The Town should not be reluctant to establish/grow hiking- only trails - - with enforcement. . how about actually enforcing dogs on leashes o How do enforce the etiquette of others? . I am a dog lover, but enforcement of leash law & "poop patrol" could be improved by public outreach. It is annoying when pet owners leave used poop bags on the trail instead ofpacking them out. o I am so happy to see some of the bike/walking paths have been repaired and repaved. Please keep up the good work and continue repairing the worst sections so people don't have to ride on the road. r "l am very pleased that work is being done to resurface the bike trail down by the golf course and along the rec center area. Sometimes the bike trails are so poor that I feel safer on the road with cars (which is a scary thought) even though I would prefer to be on the trail. The one place that needs some attention is between the area from the rodeo to where you cross Brush Creek road below the rodeo. The small bridge there, below the rodeo is particularly treacherous. o Another thought - in walking recently on some of the trails - e.g. up on Elk Camp - they are not well marked. Sometimes there are sticks and logs that appear to reroute the trail $ Erc Page 90 208 Town of Snowmass Village Community Survey Report - Open Ended Comments but one is not sure if that is for bikers or pedestrians. Would be nice if there were 5-6 signs going up a trail with just the trail name on it with an arrow. o In general, however, this is such a wonderful place and I know that those who work here at SMV are working hard to make it enjoyable for everyone." . I have lived in Snowmass since the early 80's, there are more deer, elk, bear and now moose than ever. Not as many skunks, but that's ok. It feels to me like the seasonal trail closuresandnodogareasarejusttojustifysomeconsultantsfees. Checkoutthedog trail on the golf course in the winter, by far the most used trail, maybe we could expand the dog friendly areas. o I haven't used the trail system extensively yet . I like dogs but the number of out of control dogs is now overwhelming . I like dogs but trails are overrun with off-leash dogs. It makes it unpleasant and stressful for hikers. o I live in Sinclair Meadows next to the public path an almost no one walks their dog on a lease. Having dogs run through your yard even though you have roped it offbecause of new sod is rude. They also go to the bathroom on your property and owners don't know to pick it up because they are too far away. o I love our trail system. I love that it is growing, and getting more user friendly every year I am mostly on our mountain bike trail network. o I love the trails in Snowmass!!! I don't have a car so the only suggestion I have would be to make more trails accessible by bus . I marked enforcement as "l don't know" because I do not think I have ever observed it despite a lot of time spent on trails/paths. I have had no issues with dogs on the trails I have been on this summer or last that I can recall. I have had issues with aggressive off leash dogs on occasion in the winter and early spring around the dog trail. They did not respond to voice commands. The biggest issue here are about l0-15% of mt bikers who have no concern or consideration that others are also using the trail. There is something inherently conflictual between people navigating on their feet by running or hiking and people flying downhill on a machine whether they are "nice" or not. When you add the real danger with riders going as fast as they possibly can, without regard for others, then we have a problem and we do. I have had multiple close calls with these types. I think right now mt bikers "own" our trails and are a deterrence to non bikers using them. Thanks for all the trail improvements including the repaving projects. They made a difference and have improved the experience for all those using them. o l really don't like having to share hiking trails with mountain bikers - they move so quickly, it's scary - there should be more hiking trails designated solely for pedestrians. And, in winter, more groomed trails which walkers with dogs are allowed to use - it so irritates me to see all these beautifully groomed trails for Nordic skiers only, and the rest of us are left to navigate icy roads or slog through several feet of snow. Also, would love to see the Town put in a crosswalk, with a blinking warning light like what's at the roundabout, atthe intersection of Fairway Drive and Owl Creek Road - it's extremely dangerous to cross Owl Creek Road at this point (to get to/from that bike/walking path), as one can't see cars coming from the west. At that point, most drivers are going extremely fast. As a daily walker on that path with an old dog, I feel like we're taking our lives in our hands every time we make that crossing.o "l replied that I was dissatisfied with leash laws and Nordic trail enforcement (once again t,ETC Page 91 209 Town of Snowmass Village Community Survey Report - Open Ended Comments leash laws). I am not blaming the people whose job it is to enforce these rules/policing especially on the golf course paths ,winter and summer. There must be more than a slap on the hand for repeat offenders ofunleashed dogs and owners disregard for keeping to the dog friendly trails- I have witnessed several instances where dogs off leash have attacked other dogs, have jumped on children and skiers. Never mind the waste they leave behind.... I feel that if a dog owner ignores the signage and continues to ignore the signage a fine should be issued. Maybe then if a few people are hit in the wallet, compliance may be achieved. att . I think it is very difficult to answer question l. I don't believe someone's trail etiquette is the responsibility of the Parks/Rec Dept. Trailetiquette is the responsibility of the trial user. It is the trail users responsibility to look up information and to see what the trail rules are. You and I both know that regardless if a trail is not dog friendly there will always be a percentage of people who will break that rule and then say "well I didn't know it wasn't dog friendly." If you had worded 1) along the line of... ease of locating/displaying of trail etiquette or something like that, I could understand your direction. Regardless, it is a toss up; some people are great with trail etiquette some people are not. And with some people regardless of how many tickets, warnings, etc., they will never display proper trail etiquette. . I think that the trails department is incredibly understaffed! With the expansion of trails in our area, there is definitely not a big enough crew to be dealing with invasive weeds, trail maintenance (last rain storms had a tremendous impact), etc. Those of us who use the trails on a regular basis are extremely respectful of all the hard work that has gone into creating them but now the hard part is the maintenance of these trails. o I think the owners should be given a bigger discount to be members of the rec center. Its almost unaffordable for worker bees. o I think we are so fortunate to have such beautiful trails that are so well maintained. I know that Tina and Laurie patrol the trails as best they can but obviously can't be everywhere at once so maybe more cameras would be helpful. I see many dogs off leash on the N Rim and I think until people start getting citations this will continue. I also come across many mtn bikers that think they are on a downhill run and apparently their idea of yielding to uphill riders and hikers is flying around you and I've been almost hit a few times. Since there are plenty of signs regarding trail etiquette I can only assume they can't read or don't care. . I think we need an area where dogs can legally be off leash. It is important for those who live in Snowmass to let their dogs get exercise off leash. I also have experienced almost being hit be bikes on trails every time I walk, which is every day. Bikers are fast and rude when coming around corners or coming up on you from behind. Trails should be separated where people can walk without being on high alert from bikers.. I wish the trails had better signage on the mountain. Especially near the Valhalla bike trails. I have ended up on the bike trail, by mistake, while hiking more than once.. I would like to see highly educated, active learning, and education provided to town employees in this department about native and local plants, and animals, ecosystems. I notice with trail work, that there can be a disregard for plants. I would like to see and hear about our town respecting and actively treating our ecosystem with respect, as well as providing education to visitors and residents alike. Kids camps around our local ilrrc Page 92 210 Town of Snowmass Village Community Survey Report - Open Ended Comments ecosystem. . I'd love to see a pump track and dirt jump facility added to the Rodeo lot area. . If possible increase the grooming of trails after a storm. It takes too long for the trailto be groomed between storms. . If someone invented doggie bathrooms, that would be great so everyone else would not have to breathe urine and feces odors on trails. o I'm not sure if enforcement falls under the trails department, but people that do not pick up after their pets need to be fined - heavily and repeatedly. People that cannot pick up after their pets should not have them. o I'm not sure if this is the place for it butthere really should be a side walk running the entire length of brush creek road. The section between wood bridge and the chapel especially. There is a path there but many visitors do not know it is there, do not see it or do not want to hike up the steep incline to get to it (chapel side). When someone is walking on the curve between wood bridge and the chapel I feel like it is only a matter of time until tragedy will strike (especially in the winter). . incredible system...what makes our village so special... o It was disgusting the amount of dog waste this spring on the golf course. It's such an incredible privilege for dog owners to have a groomed trail for dog walking - what a shame that they don't do their part to pick up behind their pets. Can this be better enforced? o I've almost been run over by a bike traveling at a very high rate of speed on the Tom Blake Trail with my two-year-old son in a backpack. Truly, I might have been killed. o I've never seen anyone on the trails enforcing rules. I would like to see bike riders use the bike paths rather than riding in the middle of the road where you can't pass them. o Just reinforcing the bikers etiquette, especially at the rim trail, I think they need bells, or we need to budget for building another trail for hikers. . Keep investing on separating pedestrians from vehicles and have systematic maintenance for paved trails . Keep it up! The mountain biking is so amazing here - the reputation as a world class biking location is spreading! . keep up the good work! . Keep up the good work! . Keep up the good work. . Kudos to the Park, Recreation & Trails Department! o Leash laws largely ignored. Last time on Ditch Trail, I was overrun by a pelaton of bikers -- on Ditch! Rim Trail walks are no longer peaceful because of the numerous bikers ( usually all very pleasant and accommodating) who Swoosh around curves and come suddenly and silently upon unsuspecting hikers. And having a dog on leash, who might well be on the other side of the trail, is dangerous for everyone. Tourism Dept has handed the Trail system over to the biking community. Trying to be patient but am very frustrated with imbalance. o Leash laws must be enforced and are not. I have experienced many dangerous situations caused by loose dogs. Many in our community believe that dogs should run free - at the expense of the safety of our wildlife, other pets, as well as other people. I have also experienced many rude/inconsiderate bikers - who expect right of way on the trails and ilerc Page 93 211 Town of Snowmass Village Community Survey Report - Open Ended Comments are traveling at a rate ofspeed that does not allow safe passage. . Leashing of dogs must be enforced on trails. o Looks good enough to me, Thank You. o Loose dogs continue to be a problem. There is something wrong when running dogs knock over hikers. o Lots of dog waste on paths and trails. Sometimes people even drop a bag full of it. I'm not sure how to prevent that without prohibiting dogs in more places o Love it! o Love our trails, but always room for some improvements. . love the new Snowmass club trail. not big on constant repaving. more tar: more heat o Love the trails. We want more bike trails and more dog friendly trails!!! o Maintenance of local paved and unpaved trails is very inconsistent to poor. Some unpaved trails have not been trimmed back in several years. The Parks and Trails Manager needs to monitor each trail annually in the late spring and schedule trimming BEFORE the summer crowds arrive. This is not being done now. . Majority of dogs not on leash. Bike trails are awesome. New path at fairway 3 is excellent . Make more of the trails either bikes only or hikes only. o "Marked crosswalks are needed where the trails cross roads r Most trail users are very courteous and keep their dogs on leash; however, those who do not should be contacted. ""Under control"" is not a definition that works when the dog paws at an hiker or chases wildlife. . Bikers on the Rim Trail can be dangerous to hikers, consider restricting bikers to North Rim only. They also go outside the trail in spring and destroy the terrain and some rare wildflowers; an example would be the pasque flowers on the approach to the yinlyang disc." . Maybe dogs should t be allowed in some trails...maybe the most popular ones o Maybe have bear spray cans to rent to hikers. Scale could determine if any spray used. Mostly not used, but if you need it, it is an emergency. o "Melton Ranch trail needs some work. Trail from Woodbridge to Center needs a lot of work. . They do a great job grooming in the winter" o More availability of trail etiquette information. r More dog friendly trails separated from biking trails. Too many dog owners think they can go wherever they want o More dog friendly trails. o More mountain bike trails o More separation of usage would be helpful, difficult to dodge bikes if you are a hiker.o More sidewalks. connectivity r More single-track o Most trails are now overrun by bikers, who feel they have the right of way overs hikers. I've been to told to get off the new trail below the rodeo area, that it was for bikers only. Not true according to the sign.r Mountain Bikers go way too fast on trails like Tom Blake. Need REAL leash enforcement on trails, not just warnings. No one pays attention to who they need to yield lr,ETc Page 94 212 Town of Snowmass Village Community Survey Report - Open Ended Comments to. o Mountain Bikers have ruined trails for hikers and walkers. Trails are dusty, bikers come flying around corners. o Mountain bikers need to yield to horses and hikers when they share trail usage...need special designated road bike lanes off side of main roads. o Mountain bikers need to yield to horses, but they never do. Bikes can't spook, but horses will. . need more hiking only trails . Need more trails and a better way to connect Base Village to the Mall o No leash laws. o "Not a fan of leash laws . I believe it is unnecessary" o One of the trails to Sky Park is a problem in that only bike are "allowed" but it is an attractive route for hikers. Develop a connection form the Benedict Trailto the Brush Creek trail at the Tamaracks. Land is available and it doesn't need to be paved. could be like nature trails. o Our bike path system needs improvement. People are always going to walk the quickest route, even if it means walking along a road. As more people visit Snowmass we need a better sidewalk system between Mountain View & the mall, and Mountain View & town center. The bus stop at Mountain view drops you far from the cross walk & you have to walk on the shoulder on the wrong side of the road. If you are trying to cross from mountain view to get to the stairs, you either have to cross at the wrong spot or walk on the shoulder on the wrong side of the road. Especially as traffic increases, its really dangerous for pedestrians. Folks often walk down Brush Creek to get to town center because it is a shorter walk & more direct. There needs to be a better walk way, so it's less dangerous. The current bike path doesn't work for everyone because it takes more time. o Our trail signs are incredibly busy and difficult to read. Please simplify the totem pole signs. There are also inaccuracies that should be addressed. As a hiker and a biker, I feel that hikers should yield to bikers. It's much easier for a hikerto side step off of the trail than it is for a biker to unclip and then regain momentum. Our current signs suggest that bikers yield to hikers. Naturally, everyone should yield to horses. o "Owners may think their dog is so well behaved, but others on the trail may not know that and precautions are necessary as a result because a fear factor occurs. . There are so many opportunities to create short connections between other trails, bus stops, links between uses, commuter and pedestrian type access all over the village.. By connecting is a variety of ways the town could created a perceived seamless village versus the appearance of separate activity or commercial areas.". People are nasty about others'dogs. Bikers need to give verbalsignals, not just push past.o Please connect Creek Lane to the Water Plant trail with a bike trail.o Please enforce leash laws. Seriously. I don't bring my son on hikes any more because of being approached by overly "friendly" dogs off leash. It only took one bite in the face by a dog off leash as a small child to make him terrified of dogs.. Please fix bridge on east Snowmass creek trailr Putting up signs for bikers to use All the beautiful bike paths we have instead of the road! t,ETC Page 95 213 Town of Snowmass Village Community Survey Report - Open Ended Comments o Regrade and repave our 40+ year old paved trails, e.g. Brush Creek from Town Park to the Villas; Connector from Melton Ranch to Center; Connecter from Wood Road to Employee condos upstream, Owl Creek from Two creeks to the top of the road. These trails have sections which are far too steep for casual bikers, and have many sections with vegetation (root) caused bumps and cracks. As a result, people bike on the roads instead of the paths, and this irritates both drivers and cyclists. o Reinstate pocket parks green team and landscaping projects o Remember hikers against biker onslaught. o Require dogs to be registered in SMV so their scat can be I'd. o Section of paved path from Tom Blake to two creeks is in rough shape. Winter management of packing down the trails for use is not done frequently enough, resulting in a breakdown of snowpack rendering the trail not user friendly o Seems to be a lot of poaching of closed trails. I never see dogs on leashes or those laws being enforced. The Nordic trails at the golf course have become a joke--almost impossible to skion because of walkers and dogs. Better connectivity needed between trails, especially with seasonal closures. . Seven star should not be part of closure as with Tom Blake trail. It should be open all year . Should be some bike speed limits on combined hiking and biking trails. Very difficult to get out of the way of bikers on narrow trails in wooded areas. . signage can be confusing to visitors, not always visible enough. . Signage has been improved. New maps and web sites look good. . Since we do not have sidewalks, we need to have the paved trails plowed in the winter. It doesn't make sense to have the Owl Creek Trail a cross country ski trail. There needs to be a way for people to access the bus stops along Owl Creek Road other than walking along the road. . skico could care less about hikers. so sad lost forest lost our forest. now no where to hike with sierra loop gone. please make alternative hiking options and have them cared for as much as they care for the bike trails. so sad. o Snowmass needs a dog park. . Snowmass Village has one of the most amazing trail systems I've ever had the pleasure of using. Keep building. So much of the single-track offered here is so incredibly smooth and amazing, too. If you keep building and marketing, Snowmass will be more of a mecca for mountain biking and hiking. Road biking is challenging, just due to the non- flat topography everywhere, not much you do about that. . So tired of out of controldogs. o "Some bikers run you over. If you get out of the way first, some don't even say thank you. Hikers have the right of way and many bikers are courteous, but a few are a real problem. . I like that the noxious weeds are being removed. Thank you!" o Some folks are unaware of yielding to uphilltraffic. Just need to learn the rules.o Some need to be pedestrian only. o Some new trails hiking trails should be created to the top of the gondola and from the top of the gondola into peaceful settings unaffected by down hill mountainted biking and construction. This is also a major safety concern. $ Erc Page 96 214 Town of Snowmass VillaBe Community Survey Report - Open Ended Comments o Some of the paved bike trails could use more signage. Popular ride Snowmass to Aspen is in some areas poorly marked. . Some of the paved trails are in definite need of repair, some of which I believe happened this summer. . Some signage additions/improvement may helpful for summer guests. o Strongly suggest better signage. It is so messy, busy, inaccurate and conflicting. l. Says dog on leash law - which is technically true but police dept uses the voice command (which is fair and understandable) for the majority of trails. example - ditch trail.2.lt shows bikers are to yield to hikers/walkers. I disagree with that as a hiker and biker. 3. There are so many little tiny symbols of allthe "rules" on one small post that it becomes ineffective. . Thank you for repairing the paved trail around sections of the golf course! . The bike trail publication by our city! does not emphasize when appropriate that these trails are shared by people on foot. o The bike trails are amazing, but with the increase of bikers it has become much harder to have a dog on the trails on leash. It would be nice to have a couple more trails where dogs are allowed on leash. o The LOST FOREST project has been AWFUL! Tourists and guests are lost trying to find out how to hike up Snowmass. So much effort is put to maintain the mountain bike trails, but hiking is discouraged and trails are overgrown and nonexistent above the Gondola. Just awful. Hiking is such a healthy sport and needs to be better supported here. Could be a beautiful place to hike. r the many trail signs erected in recent years are a big improvement, but there is considerable room for more improvement as directions can be confusing at many of the trail intersections. This is particularly true for hikers rather than bikers. Why not a big (like the ones for winter skiing) sign at base village and the fanny hill end of the mall showing all the hiking trails? Why not clear directions to trails beginning at the mall? And why not having the trail maps show how to take advantage of the various alpine work roads, thereby immediately expanding the size of the trail network? . The Nordic trails are abused by people walking in boots. It is especially an issue just after the trails are groomed. . The only wish I have is that the bridge that used to cross the East Snowmass Creek.to access trail1977 be replaced. The creek is difficult to cross most of the summer and there is not enough parking at the trailhead for West Snowmass Creek or trail 1975. We need local access to our backyard wilderness. . The reason I checked dissatisfied on trail etiquette is I have encountered mountain bikers tearing through the Nature Trail during restricted hours while walking my dog. Also. I have been nearly taken out by mountain bikers on the Rim Trail. There is little visibility on some parts and when people are racing through on their bikes, they cannot see what is around the bend. o The signs for summer hiking are so much better this year! o The town needs to put a TRAIL "INDICATOR" of some sort on the trail that leaves parking lot 4 & runs behind the Creekside owner & renter units because walkers seem to get confused about where to go & they have made paths (clearly) between the buildings to get up to the street which is a concern where 'injury liability'may result.. The trail from Palisades down to Snowmass Center down by Snowmass Creek is in rough ilerc Page 97 215 Town of Snowmass Village Community Survey Report - Open Ended Comments shape! That should be fixed! Also, a lot of tourists walk that same route but on the road which is really dangerous! More signs to walking route by river!! It would also be amazing if we had bike lanes going over OwlCreek so that it's not a death trap not cyclists. That road is dangerous for both cars and bikes going up that hill. I would also Iove to see a bike path from the intercept lot to the ABC! That would be the most valuable trail connector. o The trail network in our area is amazing. o "The trails and network between PitCo, Snowmass Village, and the Bike Park need to be 'completed'. There are so many great rides that could be epic if the'master plan' was completed. o Also, we NEED another alpine trail to compete with the other Colorado destinations. No reason SMV shouldn't be competing with the big dogs in CO re: enduro, trail, xc riding." . The trails crew is awesome! The trails have never looked better! One of the reasons I live in Snowmass! o The trails need a larger trail map at each trailhead so you can see how all the trails are connected. o there are a few inadequacies with signs . There are no trails in Melton Ranch III and Wild Ridge, only the Rim Trail, which requires driving to the trailhead by car because Sinclair Road is too dangerous too walk, especially for children. We often need to give tourists a ride who walked the rim trail and are too exhausted and scared to walk down Sinclair Road to the shuttle. And the shuttle service has been cut back, so the visitors must walk all the way down the hill to catch the bus at Brush Creek Road. . There are too many unleashed dogs on all the trails o There can always be more information regarding trail etiquette, especially with the explosionofusersinthevalley. It'sgreattoseeourtrailsbusyandhavetheinfluxof riders, hikers etc. But there is an increasing sense of tension on trails that used to seem to be a place for solitude and a positive experience. Maybe it's STRAVAs fault. . There is a leash law in Snowmass Village? Really? Have you ever been on the Rim South from Mt View or on the Blake Trail? Walkers on the Brush Creek Trail with dogs rarely are leashed. Dogs and walkers have to stay off of the Nordic trails or Snowmass Village is going to loose groomed cross country skiing. o There should be dog waste bags and receptacles at many trail heads! . There will always be dog owners who refuse to put their dogs on leash...and I think our departments do their best to enforce these laws...not sure if more education would be beneficial or not for these types of offenders. However, perhaps having a business card size etiquette handout that community safety and our open space/ trails crew could hand out to folks might be beneficial. Seems that equestrian riders are still poaching trails they aren't suppose to be on (the poop says it all) and that bikers are still scaring hikers (not slowing down) and I just had a mountain biker scream at me on tom Blake on Sunday when he was riding downhill and I was going uphill (uphill has right of way)...so again, I think there is opportunity for education...and maybe a stack of these cards could be located at each trailhead and users could give them out to one another too? Otherwise, keep up the good work and fighting the good fight.. Though we do not own a dog currently, many people do and dog owners can be nice sErc Page 98 216 Town of Snowmass Village Community Survey Report - Open Ended Comments neighbors. Perhaps some leeway, or dog-off-leash pathways, say down around the Rodeo Grounds? o tired of smelling dog poop wherever we hike o "Too many bike trails. Too many bikers. . Becoming too dangerous to hike Snowmass at peak summer times for fear of getting run down by bikers. o Maybe try catering to people who aren't looking for an adrenaline rush and just want to enjoy nature with a hike. I hike mostly in Aspen now. Buttermilk is great also. Less bikes. More dog friendly (off leash). When hiking in September during the week (when the gondola isn't running) I'll hike Snowmass. Not until then. o I have a vacation home in Snowmass and I would like to spend more time and money here. But for now my time and money is mostly spent in Aspen. o Too many bikes on trails used by foot traffic. Not enough hiking walking trails only o too many dogs are wrecking the cross country trails where they aren't supposed to be. I am confused why there is no bike trail connecting brush creek to the aspen trail heading to aspen. o too many dogs without a leash on all trails. o Trail access in to Aspen from Snowmass is confusing for visitors. They end up at Meadow Ranch going in circles. A clear sign reading "To Aspen" would do wonders for those families who have no clue. The trail paralleling Owl Creek is so tough for tourists. It is steep and difficult to ride up. Perhaps a re-routing of it? . Trail etiquette is horrible. Bikers never yield to hikers. All the bike paths need to be repaved. Please plow the Village Way to Brush Creek in the winter time. Leash laws are a joke. We need more enforcement of that. Dogs have created collisions with bikers on Valhalla and Tom Blake trail. More enforcement in that area. Perhaps cameras there too? r Trail maintenance - very dissatisfied . Trail signage is much improve as is general maintenance. . Trailer signage is very weak in lots of aspects to it to get lost all the time especially at the bottom of Far away Road!!!! They ride up the hill they don't know where they're going! They're trying to get to Aspen but they can't find the link and the trail on our Creek Road is way too steep for tourists the connectivity is not perfect needs to be worked on thanks o trails need maintained and there are a lot of trails. I think they do a good job r Trails system is one of SMV's best assets and is getting more and more use by both hikers and bikes. This is potentially a conflict and dangerous. Trails could be marked better with etiquette rules and perhaps a few trails should be bike or hike only? Deadline should definitely be a downhill bike only. RIM trail north gets a lot of near-miss conflict between uphill hikers and downhill bikers but Seven Star has helped move downhill bikes to that route. Maybe bikes could be more encouraged to use bells? We can all share but safety first. . Unleashed dogs can be a problem---enforcement should be more consistent :-) if possible o Versions of the trail maps were better a few years ago, these are more difficult to use/read. It is important to increase/improve the trail rules enforcement. Some of the staff at Recreation Center are welcoming and helpful; others are not at all.. We have just what we need. More would be overkill less would be over crowded. Focus $ Erc Page 99 217 Town of Snowmass Village Community Survey Report - Open Ended Comments on improving and maintaining what we have. They are great! o We need to be more active in reduction of noxious weed, in particular thistle, in our open spaces. If we spray or remove thistle two to three times per year before they flower and seed they will become much rarer and easier to eradicate. There is a bunch of thistle ready to flower right now and they should be sprayed in the next few weeks . We need to enforce leash laws and other dog related laws on our trails. Unleashed dogs are rampant on our trail system. They pose a serious threat on trails shared by bikers. If an officer were to post up just after the start of the rim trail (the trail head at Mountain View) or ditch trail, they would be writing citations (or issuing verbal warnings) all day. Without enforcement, dog owners will continue to just do whatever they want and endanger everyone that rides a bike. o We need to improve trail signage. It is better, but we need more. . We should have designated off leash areas or a dog park in the summer. I think it would cut down on people breaking the rules with off-leash dogs. o We would like to see less mountain bikes on our hiking trails -- very dangerous. More hiking only trails too. o "We would like to see the trail bridge at East Snowmass creek replaced. It has been down for almost 3 years. Either build a new one or enlist a group of boy scouts to build one. o Thank you !" o We'll connected enjoy the walk! . why is it that dog owners think the rules don't apply to them? . Why the anti dog push in Snowmass? . Work on getting the East Snowmass Creek trail bridge replaced. Apparently among the Forest Service, Ski Co, Town and Pitkin County, no one will try to get it replaced. . would be great to have more sidewalks so guests can walk from certain properties to market, base village, mall ,etc.. Would like dog friendly areas to increase. . Would like to see a connection between Tom Blake and deadline. Or upper highline and deadline. . Would like to see the paths packed sooner when it snows. Otherwise we are forced to walk our pets on the road which isn't safe. We are running out of places to walk dogs off leash. . "Would love to see more mountain bike trails. Bike tourism is getting bigger and bigger and I don't want Snowmass to be left behind in the development of this. o The paved paths need some repair to smooth out. " o "Yes on the Snowmass Golf course many people walk their dog and don't pick up their poop. Also, although only golfers are allowed on the course people walk their dog off leash and let them poop anywhere. o I do not feel there are enough signs on the hiking trails for Snowmass Mountain. Such as trail etiquette, leash laws and enough signs to properly identify a hiking trail from . a downhill bike trail i.e. Valhalla, Viking and Verde. Also on the Tom Blake trail most hikers are just annoyed by bikers and its a dangerous route for an elderly person ."o Yes restore bridge on Snowmass Creek from the Divide Trail. ilerc Page 100 218 Town of Snowmass Village Community Survey Report - Open Ended Comments Q34a. IF NO - Please tell us why you do not feel your voice is heard. and/or hoy we qaqld improve. . "l.l feel strongly that the RE tax that all homeowners pay to Aspen Historical needs to be voted on as to whether SMV residents feel that money should stay in SMV and used for SMV purposes. r 2. We need a building, hopefully near the reservoir, to house the replica of the Mastodon in keeping with the historical significance of this world class find. " . After watching how the town treats Base Village representatives, it is not worth my time to even try to approach the town. I won't be voting for anyone on Council o Am not around enough to attend town hall type meetings o Anytime a town places a town-owned building in the middle of a neighborhood, as you did with Base Village, without ever having so much as an Open House much less a vote from the neighbors, there is a major disconnect in representation. And then facilitating the developer to pass along the l4 years of waived CAMs that will be free to the town to the Base Village property owners - it is incomprehensible how this could happen. Each and every town council member should be ashamed to be a part of this debacle. o As a BV property owner I have individually, and with many others, attempted to address the BV inequities with various Town Managers, Mayors and Town Council members, to no avail. We have invested heavily in TOSV and pay the price via excessive BV taxes, Master Association HOA fees, RETTs and one time closing costs. All in TOSV benefit but we end-up paying the price. We were sold a bill of good (Aqua Center and Parking) and got none of that. Where is the fairness and equity? Does anyone in TOSV understand the concept of integrity? o As a non full time residents, our voice does not count, because we cannot vote to approve or disapprove main issues. Taxes, etc.. o As I have had no communications about Town issues, I do not know if I need to have my 'voice heard'. I occasionally get information about major developments posted to me but the post is so slow, it usually takes 4 weeks to get to me and by that time the meeting/deadline has past. I do not know why information is not emailed or if this is too difficult, have the information available on a website and email me a link to the relevant information. r Base Village has a tax base structure and rules which highly favor developers and businesses/retailers to the detriment of residents/owners with no representation to correct these inequities. o Be democratic and professional and stop cronyism immediately (ugly roundabout sculpture is a perfect example) o Be more available on a one on one basis, make an effort to meet people within the community, o Do not feel Town officials express what their thoughts and feelings about certain projects that relate to building more condos and garages o Don't have time to go to town Council meetings too busy working! Thanks for your survey questions though o Don't really know how to make voice heard.r Emails receive no response. Request for meeting unanswered. s Erc Page 101 219 Town of Snowmass Village Community Survey Report - Open Ended Comments o Generally only lip service is given to community members who address the town council...very seldom does the council follow thru on much of what is presented to them by the community. . Give equal weight to part timers opinions. Right now, council listens and then the next meeting completely ignores what was said. They said they would have public meetings about Discovery Center and then went ahead without them. Nothing else in town is done without public meetings and yet they are spending HUGE amounts of money with no plan and no input from the neighborhood where it is going. o Have Town Council's representation of our community values relayed and carried out by Town Staff. o How many town leaders or elected officials actually LIVE in Snowmass or spend time here other than required work time. Town officials should make a point of meeting/interacting with the people that live/work here o I am a full time employee but I do not live in Snowmass Village. I live 5 minutes away yet feel I have no say. A rich person can buy property and change what they want. . I am not aware of public forums f or discussions on important issues- fluoridation ( of which I highly approve) and opening a local dispensary, of which I am likewise in favor. o I am sorry but the round about sculpture was a huge slap in the face for locals. Know one wanted it , it was expressed clearly by locals that not one person thought it was beautiful or even art. But yet the town went with the art. That was a mistake by the town in my opinion to not let those of us that live here join in on the choice. o I attended a few meetings put on by the group from Memphis, Tennessee. I noticed they were wearing new boots. What do they know about our four seasons, topography, growing seasons. I noticed kids wanted a high-rise apartment building at the lower roundabout. Do they appreciate the environment we live in? Some of their design ideas were so common. Did they address view plane? Height limits in Snowmass Village? Did they listen to the people who wanted the existing buildings remodeled, instead of new construction? o I do not go to town meetings or engage as I should. o I don't know who my Town Council representative is and I do not feel that I have any input on major fiscal decisions the town makes. I assume that because I am a non resident homeowner, I have little or no say in Town decisions. . I feel that when town council does things it is usually done and then told or asked to the community which doesn't matter because it is already a done deal in there head r I feel you do not listen well. And form your opinions on the council's pre-determined opinion. o I never see any of town council members out and about talking to local people. Most people I speak to don't even know who our council/mayor is . I think the town needs to listen to more local voices rather than the concerns of tourism and how to make more money. Growing up here I feel like the town is in danger of only caring about the people who bring money to the town rather than the people who actually make up this town and live here and Are raised here. . I think we should have votes on where our money should go towards. More involvement on what the community could use to better. More say from the community. Truly unite.o if I write to council, never hear back. ifl call in, never get return phone call. I,ETC Page 102 220 Town of Snowmass Village Community Survey Report - Open Ended Comments . It is an insiders process o It seems as if the majority does not rule, but the developers do. . It seems that the part time residents have more say in our town than the actual working citizens. Salaries are low, cost of living is high. Do something about the high suicide rate in this community. . It would appear that special interests rule in spite of local property owners input. Example: Installation of the hideous metal sculpture at the new roundabout, that portrays no meaningful statement about the unique and longstanding tradition of our community. It's -iust someone's ego on display (which was made enticing to the Town because it was a freebie.) . it's more about increasing business than making the place a community o It's political o I've been asking for Owl Creek Rd and Faraway Rd crosswalks for 3 years. They could easily be installed for $1,000 or less each, and it's very disappointing that nothing has been done. . I've sent emails a couple of times and usually just get a snarky reply or a reply that in no way answers the question asked. Or it's a snarky reply to a suggestion offered. . I've told many people in power about hiker/biker problems, but nothing gets done. . make town hall meetings more popular. It's suppose to be a meeting of the community make it a goal to raise attendance. . Many town officials/ managers are new or short term people and do not have a clue to the vibes of the village o More often than not, I do not find out about town meetings or information until the day before it is to happen. Since having young children, it can be difficult to find care in order to attend these events or meetings. . more open meetings o Most non-resident owners are not included but could be included with a dedicated system of asking their opinions. o Mostly my fault as I don't actively seek to know when meetings are. Email reminders of town meetings/events would be really helpful. . need councilrepresentation from majority of property owners and that is parttimers. o No one cares about part time owners. No one represents them. A good example is the passage of the last PUD amendment without a pool for Hayden and Capitol Peak owners. There was earnest lip-service but no results. Enabling the developer's outrageous taxation and HOA fee assessment of BV owners is unconscionable and then the Town GID that only taxes BV owners when mall owners benefit too is flat wrong.. When we send a person to speak to Town Council, you ignore her and your on-camera expressions clearly indicate you are tired of the whole thing. Well, if you are tired of hearing from us, then fix the problems. You are supposed to represent us. o No one wanted that dang statue in the round about. I don't care that it was a donation - it's hideous and cost way too much money to put up! Plant a tree, for goodness sake.o No! Until we don't keep working in a solution for deed- restricted housing and rental housing for full time people, protect our workers with lights where we clearly know they need that road to get home, and snow removal by the employee housing when and if those things start to get better I will not feel like our voice is being heard. the town i6rrc Page 103 221 Town of Snowmass Village Community Survey Report - Open Ended Comments listens to the part time homeowners. Also, no one was happy with the statue and you spent $l2K putting it up... o Non full time residences don't seem to have any voice o Not asked for my opinion, except in the case of this survey. Perhaps this can be done more often ratherthan just in a public forum since we often aren't here forthese forums. o not enough opportunity for community to meet with town leaders in casual settings . Only corporate agendas are advanced and we the people are expected to blissfully go along with it. . Open houses for trail discussions are usually in the middle of the day when most of the working class bikers are at work and the unemployed equestrians have all the time to express their views. There are several more bikers in the area than equestrians. . our infrastructure is horrific. silly little roundabouts. hold developers to footing the bill for the increased traffic. o Part time home owners do not get a voice. The part time home owners board does not encourage any inbound communication, and neither does the town. The town website doesn't post the call in numbers every time and rarely the minutes. There is no adequate place to air concerns as a part time resident who cannot be here for the meetings. I have gone in circles many times on the website trying to log in just to send a question or comment. It seems it's on purpose so there can be no inbound communication. r Part time residents are very vital to the town financial health, but outreach from the town to part-time owners is almost nonexistent . Please let us know ways to be heard. o Please stop the development of more and more new homes and let's rather focus on reviving tired-looking neighborhoods. Much of this village's home substance is from the 70s and looks tired and dated. Let's create incentives for buyers to remodel or scrape- rebuild in the original neighborhoods of this village. o PTR are treated as second class citizens . Public brings up issues but they are not always addressed . Public outdoor meetings. Want to show the public you really care about us? Let's talk, everyone all together, notify the town by banners like we do for skiing and summer events. It's the most effective way for our community to gather, it's always nice out and I'm sure you will get more feedback from that than you will this. o "put down no so the comment field would pop up, since no comment field in any other response? o Would like the town council and town manger to get out on the street and come by the businesses to ( in some cases) introduce themselves, and simply spend some time understanding the challenges of our businesses in Snowmass. Not everyone likes to stand up in front of town council meeting with a discussion matter, nor do some people like the impersonal emailapproach. tr . Quit rolling over an playing dead with developers. Your responsibility is to taxpayers, not developers. o Respond to email messages, listen and respond with action to public comments at Council meetings o SHORT surveys, not as long as this. Few opportunities to comment on residence design, Base Village problems. ilerc Page 104 222 Town of Snowmass Village Community Survey Report - Open Ended Comments o Shuttle bus issues . o "Since 2008 I have been waiting for Base Village Aqua center. I've been told Aqua center was traded in 2015 for the Discovery center building without zero provisions for those of us promised a water-based recreational facility in Base Village. . My HOA Board President wrote a letter on this and it was ignored. he didn't even get the courtesy of a reply or acknowledgment of receipt. . Why is it the town thinks it is OK to take my tax dollars and not require the developer to deliver on their promises? . Why isn't there even a pool for Hayden owners? o Town leaders do a poor job for those who have invested in Snowmass. Without people like me who invest, the resort would be a fraction of its size. I expect the town to have developer deliver on their promises on time or there are financial compensations for the Base Village owners." . Since so much of the town is owned by part-time residents, there should be an elected council position that represents this very large segment of the town. Most of the time Part-time owners' concerns are just ignored. o Something happens from candidate to elected members with hearing. Frustrating!!! o taxes and fees in Base Village are too high and unfair. o Taxes are way too high with the burden not shared with business. . The full time owner, part time visitor, is represented thru a committee. However, many owners remain out of touch with this committee. II was unaware of this survey until alerted by staff at our condo unit from an email sent by a committee member of the part time resident committee. Perhaps having condo unit owners notified by the condo building manager would be helpfulas they have the list and email address of all unit owners. . The information sent in Town emails are too lengthy to read for people that live here and work l2 hours a day. . The Mayor and some Council members come to meetings late. Some do not appear to be listening and engaged, present in conversation. Improvement: Be punctual, make eye contact. Body language of "openness" contributes to an open positive community. o the town and town council listen to the people but seems to always do what they want. doesn't seem like the people have a voice . The Town first has to check with the managers before they will give TRUTHFUL information. If the information is not TRUTHFUL, they will deny or delay. It takes an attorney to get the truth, only after it has been altered by "big business:! Shame on Snowmass Village! o There are a couple of councilmembers who are rude to members of the public and people who have to appear in front of them. The Mayor and council members need to treat the public with civility. If we are in front of you, we are trying to make this community better too. . They seem to do what they want and not what committees or locals are saying. If the town council and staff work for the community, shouldn't they listen and try to accommodate the community wishes? o This survey is mostly asking Satisfied/Dissatisfied but it should more often be asking "do you want more of this / less of this" s Erc Page 105 223 Town of Snowmass Village Community Survey Report - Open Ended Comments . This town council is people who don't live in employee housing. The one council member that said, it isn't fair we have to entertain Pitkin county employees. Where do you think teachers are going to live, what hospital do you go to - Aspen. So quit acting like Snowmass stands by itself. You are happy to use Aspens' services but you don't want them living here? If you don't know what I am talking about - read the paper. o Tis is the first survey in over 20 years r Town council members seem to have their own agenda and bring those views to every decision, representation should rise above an individual feelings. o town has solicited very little input from base village owners o Town may listen but does not hear because Town already know what is best for SMV i.e. bureaucracy trumps will of people. o town secretly negotiates with developers and then taxes property owners. o Unless you read the council packets, you would really never know what issues are being discussed at the council or planning. There should be a short summary of council and planning issues sent by email before every meeting so that if there is an issue that someone would be interested in they could tune in or attend. . Very dissatisfied with the removal of the aqua center that was promised to the original owners at base village. It would have been an additional feature for the summer months to entice more visitors . Voice can be heard but the chains of communication are not always the quickest and most convenient. Going to Town Meetings not always a possibility and often the agenda is quite full. For example, have been trying to express opinion on the Employee Housing process for several years but have yet to find a way to meet with the correct people on that issue. One Town meeting presentation left a dead end to that process. o We just are on different pages. I think the town should take care of fire, police, roads, utilities, building codes, etc. but marketing? How is this a government function? It denotes greed to me......you want the taxes it brings in to promote the town as a ski destination, etc. but isn't that the job of the ski company? It's inappropriate in my opinion. . we need swimming pool or aquatic center . Weed mitigation needs improvement o What I value about SV is the natural environment and wildlife. I am not happy with many of the current projects such as the zip line and roller coaster. They will have a negative impact on the wildlife and really just dumb down this town. I am obviously not pro growth and so I don't feel that my views are valued. o When people raise concerns, provide a response. s Erc Page 106 224 Town of Snowmass Village Community Survey ...helping organizations make better decisions since 1982 Findings Report IIII Submitted to the Town of Snowmass Village ETC lnstitute 725W. Frontier Lane, Olathe, Kansas 66061 August 2Ot7 ETCINSTITUTE 09-05.17 TC PACKET Page 225 of 321 225 w Ltr ETC Contents Executive Summary Section 1: Charts and Graphs 13 Section 2: Benchmarking Summary ..21. Section 3: Trend Data 26 Section 4: Tabular Data 34 Section 5: Survey lnstrument 76 i e 226 sErc rnxooCc+ o (n C 3 3 o) - 7oioo -lC+ 2OL7 Town of Snowmass Village Community Survey Executive Summary Purpose and Methodology ETC lnstitute administered a survey to respondents of the Town of Snowmass Village during the summer of 2017. The purpose of the survey was to help the Town of Snowmass Village assess community needs and priorities. On June 30th the Town included a pre-notification and story about the survey in their monthly newsletter that was sent to 4,783 subscribers (3,994 emails were delivered). Following the pre- notification the Town of Snowmass Village emailed a link to the survey on July 12th, which was successfully delivered to 4,185 subscribers. A reminder email was sent on July 3L't. The Town made the survey available on their website, www.TOSV.com and created five Facebook advertisements which reached a total of L5,042 individuals within a 50 mile radius of Snowmass Village. Of the L5,042 individuals that were reached 581 engaged with the posts or clicked the link to the survey. ln addition to email and online outreach efforts, the Town of Snowmass Village sent a postcard mailer with a link to the survey to every resident and business in Snowmass Village with a PO Box. A total of 1,759 mailers were delivered. The survey was also advertised using more traditional mediums, such as the newspapers, on www.SnowmassSun.com, local radio stations, and CGTV. A minimum of 600 completed surveys was targeted to provide statistically significant results for the Town to use. That target was exceed with a total of 891 completed surveys collected. The overall results for the sample of 891 surveys has a precision of at least +/- 33%atthe 95% level of confidence. The map to the right shows the location of survey respondents within the Town of Snowmass Village. The town values feedback from a wide array of community members, and the Town's Community Survey was made available to any individual that directly receives or experiences Town services. This includes all residents, part-time residents, employees, and guests of Snowmass Village. s.ortrs f4[qa I\t3aa- o a 09.05.17 TC PACKET Page 227 of 321 Page i \ 227 $IErc The percentage of "don't know" responses has been excluded from many of the graphs shown in this report to facilitate valid comparisons of the results from the Town of Snowmass Village with the results from other communities in ETC lnstitute's DirectionFinder@database. Since the number of "don't know" responses often reflects the utilization and awareness of Town services, the percentage of "don't know" responses has been provided in the tabular data section of this report. When the "don't know" responses have been excluded, the text of this report will indicate that the responses have been excluded with the phrase "who hod on opinion". This report contains: o An executive summary of the methodology for administering the survey and major findings o Charts showing the overall results for most questions on the survey . Benchmarking data that shows how the results for the Town of Snowmass Village compare to other communities o Trend data that shows how the 201-7 results compare to 2015 and 2013 results o Tables that show the results for each question on the survey, . A copy of the survey instrument. Major Findings Overall, the Town of Snowmass Village performed exceptionally well. This exceptional performance is evidenced by the comparisons made with the U.S., similarly sized communities, and the Mountain region. The Town of Snowmass Village also performed exceptionally well when compared to results from Pitkin County and Rifle, Colorado. Seventy-four percent Qa%) ot respondents indicated they feel the sense of community in Snowmass Village is "improving" (38%l or "staying the same" (36%1. This is a dramatic increase of 48% in 201-5, and a significant increase from 40% in 20L3. Additionally, the number of respondents indicating that the sense of Community is "getting worse" has gone down significantly. When it comes to the overall feeling of safety, overall quality of life, and the overall quality of services provided by the Town, Snowmass Village performed well above the U.S. average, similarly sized community average, and the Mountain regional averages. Community leaders should be proud that they are providing exceptional services to the residents of their community and those who utilize their services. The Town of Snowmass Village outperformed the benchmarking averages in every category that was compared, this is proof of the exceptional services that the Town and its staff are providing. Overall Perceptions of the Town Seventy-five percent (75%)of the respondents surveyed, who hod on opinion, indicated theywere "very satisfied" or "satisfied" with the overall quality of services provided by the Town. Ninety-six percent (96%) of those surveyed, who hod an opinion, indicated they were "very satisfied" or "satisfied" with the overall feeling of safety in the town, and 89% of respondents surveye d, who hod on opinion, indicated they were "very satisfied" or "satisfied" with the overall quality of life in the Town. Forty-four percent (44%) of responde nts, who hod on opinion, indicated they believe that the sense of community in Snowmass Village is improving ,41%obelieve it is staying the same, and only 15% believe it is getting worse. 09-05-17 TC PACKET Page 228 of 321 rnxooCt+ oaC 3 3 o)-t vo:oo -It+ Page ii 228 ,SETC Satisfaction with Town Services Town Rental Housing. Based upon the combined percentage of "very satisfied" and "satisfied" responses among respondentswho had on opinion 53% were satisfied with the quality of Town rental housing and49% were satisfied with the level of service and unit upkeep. Town Administration and Leadership The highest levels of satisfaction with Town administration and leadership, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who hod on opinion, were: the overall quality of service provided by the Town Clerk's Department(65%), the availability of Town personnel to address needs (64%), and the overall quality of service provided by the Town Manager's Office (s6%). a Community Development. Thirteen percent {13%) of respondents indicated they have utilized Community Development services within the past 12 months. The highest levels of satisfaction with Community Development services, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who hod on opinion and have utilized Community Development services within the past l-2 months, were: the courtesy of staff (8O%), the fairness of staff (77%), and providing clear expectations of the process (68%). . Based on their experience , 15yo of respondents indicated that the process of working with the Community Development Department in Snowmass Village is "better" than other jurisdictions,26%o said it was the same, and 59% said it was worse. Public Works. The highest levels of satisfaction with public works services, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondentswho had an opinion, were: snow removal (9L%), overall street maintenance (89%), and the clea nliness/u pkeep of pu blic faci lities (87 %). . Forty-nine percent (a9%)ot respondents,whohodanopinion, indicatedtheywould be willing to incur higher solid waste rates for the addition of composting services and bins. Police Department. The highest levels of satisfaction with Police services, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondentswho had an opinion, were: the overall quality of police services (92%) the friendliness and approachability of personnel (92%), and the trustworthiness of personnel (9O%). . Respondents were asked to indicate, based on their own experience, if they feel the current levels of Police presence in five situations is "too low", "too high", or "just right". Nine percent (9%) of respondents who had an opinion indicated that the current level of Police presence as it pertains to traffic patrol is "too high". Ten percent (L0%) of respondent s who had an opinion indicated that the cu rrent level of Police presence as it pertains to residential patrol is "too low". However, most a a a a 09.05.17 TC PACKET Page 229 of 321 rnxooCt+ oaC 3 3 o) -t FoEo -Trt Page iii 229 ,$ETc respondents indicated that the current levels of Police presence in all five situations is "just right". Transportation. Respondents were asked to indicate if they would utilize five different programs and/or transportation alternatives to driving if they were offered in Snowmass Village. Two programs/alternatives, dedicated bike lanes (44%)and ride hailing aps(43%), had good support compared to the other three options. Seventy-nine percent (79%) ot respondents indicated they currently ride the Village Shuttle. The highest levels of satisfaction with the Village Shuttle services, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who hod an opinion and ride the Village Shuttle, were: the sense of safety (95%), timeliness/punctuality of service {93%), comfort and cleanliness of shuttles (93%), and the courtesy and helpfulness of the shuttle driver (92%). . Parking and Parking Management. Sixty-nine percent (69%) of respondents who hod on opinion were either "very satisfied" or "satisfied" with the availability of parking in the summer, 49%o were satisfied with the availability of parking in the winter, 48%o were satisfied with the availability of parking information and, 44%o were satisfied with parking permit fees. Tourism. The highest levels of satisfaction with tourism services, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who had on opinion, were: the appeal of special events offered (69%) and guest services at Town Park Station and lce Age Discovery Center (65%). Fifty-nine percent (59%) of respondents who hod on opinion indicated they feel the current amount of special events hosted in Snowmass Village is "just right", 8% think it is "too much", and 33% think it is "not enough". Parks, Recreation, and Trails. The highest levels of satisfaction with the trail system and rule enforcement, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who hod an opinion, were: the overall enforcement of seasonal trail closures (83%), the connectivity and effectiveness of the trail network(78%), and the condition of paved surface trails and paths (78%). Town Communication. The highest levels of satisfaction with Town Communication, based upon the combined percentage of "very satisfied" and "satisfied" responses among respondents who had an opinion, were: the timeliness of communication (54%) and the overall level/amount of communication (53%). Fifty-seven percent (57%) of respondents who had on opinion indicated they feel their voice is adequately heard by the Town. . Fifty-nine percent (59%) of respondents indicated that the best way for them to receive information about Tourism events and activities is through newspapers, 5L% pref er the Tourism website (gosnowmass.com), 47% prefer E-blasts (emails), and 45% prefer social media. . Respondents were asked to indicate how informed they feel they are on current issues facing the Town on a L0-point scale where l-0 means they feel "extremely informed" and 1 means they feel "not at all informed". Most respondents (65%) a a a a 09-05-17 TC PACKET Page 230 of 321 rnxooC.+ oaC 3 3 o) -t ToEo-tt+ Page iv 230 ,sETC gave a rating between 9 and 6, and only 3% of respondents indicated they feel they are "not at all informed" (1). Seventy-three percent (73%) of respondents indicated they currently access government news and information, including information about Town services in newspaper articles. Forty-five percent (45%) of respondents get information from friends/family/word of mouth, 44Yo use Town websites, and 4!% use Town e- newsletters/alerts. How the Town of Snowmass Village Compares to Other Communities Nationally Satisfaction ratings for The Town of Snowmass Village rated above the U.S. average in all 17 areas that were assessed. The Town of Snowmass Villag e rated significantly higher than the U.S average (difference of 5%or more) in 15 of these areas. Overall street maintenance 89o/o 50%39%Public Works Snow removal 9L%58%33%Public Works 86%56%3U/,Police SerivcesDepartment's efforts to prevent crime 76%49%27%OverallOverall quality of services provided by the Town overall feelins of safetv 95%69%26%Overall 93%70%23%Pol ice Se rivcesOverall quality of police services 88%65%23%Pol ice Se rivcesHow quickly police personnel respond to emergencies Animal services 78%58%2V/.Police Serivces 83%64%79%Pol ice Se rivcesEnforcement of local traffic laws Overall value that vou receive forvourtax dollars and fees 57%38o/o 79%Overall 73%L6%Ove ra llOverall quality of life 89% 48%33%75%CommunicationOverall level of opportunity to share my comments/concerns on Town issues Solid waste and recvcling services 82%69%t3%Public Works 45%u%77%CommunicationOverall ability to communicate with Town leaders 54%46%a%Comm u nicationOve ral I level/amount of communication Overall timeliness of communication 54%50%Communication 67%64%3%Ove ra llOverall imaae ofthe Town Service TOSV US Difference 09.05-17 TC PACKET Page 231 of 321 rnxooC C* o (n C 3 3 OJ -l 7o'ic o -lc* catesory Page v 231 sErc How the Town of Snowmass Village Compares to Other Small Communities Satisfaction ratings for The Town of Snowmass Village rated above the small community average in all 17 areas that were assessed. The Town of Snowmass Village rated significantly higher than the small communitv average (difference of 5% or more) in l-6 of these areas. How the Town of Snowmass Village Compares to Other Communities Regionally Satisfaction ratings for The Town of Snowmass Village rated above the Mountain Regional average in all 17 areas that were assessed. The Town of Snowmass Village rated significantlv higher than the Mountain Regional average (difference of 5% or more) in 16 of these areas. ln addition to comparing the results from the Town of Snowmass Village to the U.S., similarly sized communities, and the Mountain region ETC lnstitute also used previous survey data from Pitkin County, CO (2016) and Rifle, CO (2015) to make comparisons. The table on the following page shows how the Town of Snowmass Village compares to both Pitkin County and Rifle. Ove ral I street mai ntenance 89%51%38% lPublic works 97%56%35% lPublic worksSnow removal 76%47%29% loverallOverall quality of services provided by the Town DeDartment's efforts to prevent crime 86%57%29o/o lPolice Serivces 95%69%26% loverallOverall feeling of safety How ouicklv oolice oersonnel resoond to emergencies 88%62%26% IPolice Serivces Overall qualitv of police services 93%70%23'/" lPolice Serivces 78%55%23% lPolice SerivcesAnimal services 57%36%27% loverallOverall value thatyou receive foryourtax dollars and fees 70%tg% loverallOverall oualiW of life 89% 83%67%76% lPolice SerivcesEnforcement of local traffic laws Solid waste and recvcling services az%66%76% lPublic works 34%!4% lCommunicationOverall level of opportunity to share my comments/concerns on Town issues 48% 45%y%7\o/o lCommunicationOverall ability to communicate with Town leaders Overall level/amount of communication 54%47%7% lCommunication 67%62%5% loverallOverall image ofthe Town 54%50%4% lCommunicationOverall timeliness of communication Small Communities DifferenceServiceTOSV Category Snow removal 9r%49%42%Public Works Overal I street maintenance 89%49o/o Atr/o Public Works Deoartment's efforts to Drevent crime a6%57%29%Police Serivces How quicklv police personnel respond to emergencies 88%@%28%Police 5erivces Overall feeling of safetv 95%70%250/,Overall Overall quality of services provided by the Town 76%54%72%Ove rall Animal services 78%58%20%Police Serivces Overall quality of police services 93%74%19%Police Serivces Enforcement of local traffic laws 83%g%79%Police Serivces Overall value that you receive foryourtax dollars and fees 57Yo 41%76%Overall Overall oualitv of life 89%75%1,4%Ove ral I Overall level/amount of communication 54%43%rr%Communication Solid waste and recycling services 82%73%9%Public Works Overall ability to communicate with Town leaders 45o/o 36%9%Communication Overall timeliness of communication 54%46%8%Commu nication overall imaee of the Town 67o/o 62%5%Ove ra ll Overall level of opportunity to share my comments/concerns on Town issues 48%44%4%Communication Mountain Region DifferenceTOSV Category 09.05-17 TC PACKET Page 232 of 321 rnxoo C C+ oaC 3 3 o) -l 7oEo -lt+ Seruice Page vi 232 95%67%Overall feeling of safety Overall qualitv of police services 93%9Lo/o 77% 9t%Snow removal 82%57% 89%s5%Overall street maintenance Overall qualitv of life 89%93%58% 88v 85%69%How quickly personnel respond to emergencies 86%72%66%Department's efforts to prevent crime 83o/o 68%Enforcement of local traffic laws 78%49%Animal services 76%59%Overall quality of services provided by the Town 67%73%47%Overall image of the Town 57%66%37%Overall value that you receive for your tax & fees 54%3s%Overall timeliness of communication 48%27%Overall level of opportunity to share my comments/concerns on Town issues 4s%s6%Overall ability to communicate with Town leaders Pitkin County 20L6 Rifle 2015TOSVService Town Council Strategic Goals Respondents were asked to indicate how important six Town Council Strategic Goals are when planning the Town's future. The most important goals, based upon the combined percentage of "extremely important" and "very important" responses among respondentswho had an opinion, were: working regionally with local partners to solve significant issues (e.g. transit, housing, etc.) (7L%) and maintaining and increasing public safety for pedestrians, bike riders, and transit users by enhancing connectivitV (68%).The least important item was increasing opportunities for effective communication with the Town Council. Trends ETC lnstitute used previous survey data from 2015 and 2013 to compare the Town of Snowmass Village's 20L7 results. Comparisons to past results help community leaders gauge progress and plan for future improvements. Highlighted below are notable differences between the 20L7, 20L5, and 20L3 results, notable differences include differences of +/-4%. Thirty-eight percent (38%) of respondents in 2017 feel that the sense of community in Snowmass Village is improving. This compares with 33% (+5%) in 2015 and L4% (+24%) in 20L3. Eighty-five percent (85%) of respondents are not interested in potentially living in Town housing, this is a 3l% increase from 20L5 and a 9% increase from 20L3. ln20L7 68% of respondents indicated they are "very satisfied" or "satisfied" with how well the Community Development Department provides clear expectations, this is a 5% increase from 2013. Sixty-four percent (64%l of respondents are "very satisfied" or "satisfied" with the amount of information required in applications for the Community Development Department compared with 59% in 2015 and 60% in 2013. a a a a 09.05-17 TC PACKET rnxooC C+ oa C 3 3 o, -t voEo-ta-+ 75% Page 233 of 321 Page vii 233 SErc ln 201,5 41% of respondents indicated that their experience working with the Community Development Department of Snowmass Village was "better" compared to other jurisdictions.ln20lT the percentage of respondentswho indicated itwas "better" dropped to llo/o. Satisfaction with the overall quality of police services has gone up 4%from89% in 2013 to 93%in 2OL7. Satisfaction with the police department's efforts to prevent crime has seen an increase of 4Yo since 20L3, from 82% in 2013 to 86% in 20L7 . There was a 5% increase (83%in 20L3 and 2015 to 88%in20L7l in the overallsatisfaction with how quickly police personnel respond to emergencies. ln 201,3 79% of respondents indicated they were satisfied with the enforcement of local traffic laws, in 2017 there was a 4%o increase in satisfaction to 83%. There was a 4%o increase in the overall satisfaction with schedules in handouts/at bus stops, 78%in 2013 to 82%in2OL7. Since 2013 there has been an 'l,L% decrease in satisfaction with the overall level/amount of communication from the Town. a O a o a a a 09-05-17 TC PACKET Page 234 of 321 FNxo C)Cc+ oaC 3 3(u -5 voco-tt+ Page viii 234 Town of Snowmass Village Community Survey Report Section L Charts qnd Grophs $ Erc Page 1 235 Town of Snowmass Village Community Survey Report Q1. Which of the following best describes you? by percentage of respmdmts Year-rcund resident (10+ months per year) 47% Guest of Snowmass Village 25'A Part-line resident of Srcmass Village Serce: ETC Institute (2017) 204 2404 R@rirE Fo* Valley R6ident (qrbiJe of SrDwmass Villag€) Q1a. Are you an employee within Snowmass Village? by p€rcenlage of respondents Yes 620/o No tlETc Ser@: ETC hstitute (20 I 7) Page 2 236 Town of Snowmass Village Community Survey Report Q1b. Are you a business owner/operator within Snowmass Village? by percentage of respondents No Yes 15o/o S@rce: ETC Itrstitute (20 I 7) Q2. Overall, do you feel that the sense of community in Snowmass Village is: by percentage of respondents (Excluding "Don't Knou/') lmproving 44% Getting 15o/o i3rrc S@rcer ETC hstitute (20 I 7) Page 3 same 237 Town of Snowmass Village Community Survey Report Q3. Overall satisfaction with various aspects of Town government and the Snowmass Village Community by percentage of respondents (Excluding "Don't Knou/') Ovtrdl f€lir€ of safety Ovsall quality cf life Overall quality of seruies provided by the TNn Overall image of the Town Ovtrall value that l,ou r@ive io( yos ta & fffi Overall q€lity of repr6entatim y@@ivejm 0% 20Yo 40% 600/o B0% 100% Satisfied trlsatisfied ENetral Dissatisfied s@rce. ETC Itrstituie (2017) Q4. Do you own or rent your residence? by percenlage of respondents (Wthoul "Not Provided") O\,vn fie+market unit 51o/o 5% Om a "tractionar unt 10/o Oun deed-restri:ted udt 17o/o Tofln-owned unit 11o/o Rent femarket unit 11o/o 300/. 44%9% 540h ,18%7o/o 4901"2OYo 130h 29%41%14% 31%39%18o/o 66% 21% 45Yo 160/ $ Erc Source: ETC lf,stitute (2017) Page 4 18% 12% 238 Town of Snowmass Village Community Survey Report Q4a. lf an affordable alternative was offered, would you be interested in down-sizing from your current residence to a smaller deed-restricted home? by percentage of respondents (Wrthout "Not Provided") Soure: ETC ltr$itu€ (ml7) Q5. Would you be interested in potentially living in Town housing? by percentage of respondents Yes-rental 13o/o No 7gyo Yes 21o/o 84% No 3% ,tfrrrc Page 5 Source ETC Institute (201 7) 239 Town of Snowmass Village Community Survey Report Two-bedrmm Three-bedr@m One-bedrm Studio Oo/o S@rce ETC Institute (2017) Q5a. How large of a unit would you be interested in renting? by percentage of respondents who answered 'Yes" to Q5 62v" 51% 23"/. I 8% 20%40o/o 600/o SOYo 'to0% Q6. Which of the following TOSV housing guidelines and qualifications apply to you? by percentage of respondents I work within TNn of Snilmass Village more than '1400 hours/year I work in Pitkin County, outside of SMmass Village, more than '1400 hours/year I do nol presently work in Prtkin County I work within Tom of Srcmass Village part{ime, less than 1400 hou6/year 1E% 100/. 8% i,, erc S@rcer ETC lnstitute (2017) ovo ZQYo 4Oo/o 60%8Oo/o 10Oo/o Page 6 10v. 240 Town of Snowmass Village Community Survey Report Q7. The Town is considering building additional deed-restricted homes for ownership at Rodeo Place. Which of the following units would you be interested in purchasing, if any? by percentage of respondenls Single-fmily hme 3-bedrffi duplex 2-bedrm duplex I am not htsested in Ming a dead{Etriled hdne at Rode Place 20%4Oo/o 600/o 8Oo/o 10Oo/o Sarce: ETC Institute (2017) Q8. Overall satisfaction with items regarding Town rental housing by percentage of respondents (Exduding "Don't Kno /) QGlity of hoGing Level of seruie & unit upkeep Oo/o 43o/c 19%28% 38Yo 21%2go/ 1$Yo 11% Satisfied Oissatisfied (1erc Sorce: ETC Institute (20 I 7) OYo 2OYo 40o/o 60%8lYo 1O0Yo Page 7 56% 30% 27% 7 241 Town of Snowmass Village Community Survey Report Q10. Overall satisfaction with the following functions of the Town of Snowmass Village administration by percentage ot respondents (Excluding "Don't KnoW') Overall quality of swi@ provided by Tiln Clerk's Department Availability of TM persomel to addEss your reeds Overall quality of seryie provrded by Tryn Manager's Office Availability oflress to public rffids Ease & efficiercl of liense applicalim prGes*s (busiress tr liquq liHss) OYo 20Yo 40o/o 60%80Yo 100o/o IVery Satisfied ESatisfied ENeutral cf Dissatisfied^/ery Dissatisfied Q12. Overall importance of the following Town Council Strategic Goals when planning the Town's future by percenlage of respondents (Excluding "Oon't KnoW') Working regionally with lffil partneB to elve significant issues (e.9. transit, hesing, etc.) Maintain & iffiee public sfety for pedestrians, bke riders, & transit users by mhanchg 0r comedivity lnceasing oppstmities for effeliva @mmunicalion wilh the TM Council lmprovirp the Toiln's resiliercy & envkmmental sstainability lnreasing amoml oi @mmmity spaces (i.o. library, plaza, etc) to create mse community foos€d interactbn lnqesirE amount of affordable hasing in the Village 47o/o 32% 47%31% lOio 3s%9% 46%36n/o 33o/o 46%60/o15o/o 13o/" 18% 40. 36% 19Yo 35% 40% 28o/. (1erc Source ETC Instirute (201 7) 0Yo 20o/o 40%o 600/o 900/o 100% Page 8 1704 160/o .::i/t.r;/:/:1:, Source: ETC Institule (2017) 242 Town of Snowmass Village Community Survey Report Q13. Are there any issues not included in the Town Council's Strategic Goals listed above that you feel should be one of the Town's top priorities? by percentage of respondents (Wrthout "Not Provided") No Se.ce: ETC Institute (2t17) Q'15. Have you utilized Community Development Department services (building & planning) within the past 12 months? by percentage of respondents (Wrthout'Not Provided") Yes 13o/o S@r@: ETC Institute (2017) no Dana )Ae r'{ Q?.4 Yes o/o No 87o/o --=----------- gvv \SETc r-vf 7-T-gT-\rI g"s 243 Q15a. Overall satisfaction with the following aspects of the Community Development Department by percentage of respondents who answered "Yes'to Q15 (Excluding "Don't Know') Courtesy of staff Fairness of staff Providing clear expetations of the process Amofit of informatim required in appli€tims Timelinass & efficiency Permit appli€tion pr@ss Adequacy of staffing in the department 0o/o 20Yo 40o/o 600/o 80o/o 100Yo Satisfied ESatislled CNiltral Dissatislled Sorrce. ETC ln$itute (2017) Q15b. Based on your experience with the Community Development Department, how does the process of working with the Department in Snowmass Village compare to other Jurisdictions? by percentage of respondents who ans,wered 'Yes" to Ql 5 (Excluding "Don't Knovr'') Same Better 15% Worse 59o/o 26% 46c/o 13%7% 10%SAoh 14% 15%45%17o/o $o/o 21% 21%17% 42%12%27% 38%22%19Yo 180/ 27olo 21% a9% ilrrc Ssr@r ETC lnstitute (2017) Page 10 Town of Snowmass Village Community Survey Report 34% 23o/o 15to 22o/o 41to 244 Town of Snowmass Village Community Survey Report Q17. Overallsatisfaction with the following aspects of Public Works services in the Town of Snowmass Village by percentage of respondents (Excluding "Don't Kno!V') Snw rmoval Overall stret maintenare Cleanliness/upkeep of public facilities Solid waste & rsycling sfli@s Level of sflice provided ttr lhe rates,/fs paid Avaihbility of infmation on solkj wage & reqrcling sruices Adequcy of hfmation m hil to popsly dispose of $lid wast6 0o/o 20o/o 4Ao/o 60Yo 80Yo 100% IVery Satisfied ESatisfied trlNeiffal EDissatisfied^/ery Dissatisfled source. ETC lnstitutc (2017) Q18. The Town is exploring composting options for residents Would you be willing to incur higher solid waste rates for the addition of TOSV composting services and bins? by p€rcentage of respondents (Wrthout "Not Provided") No 51o/o Source ETC Insttute (201 7) OO OA 47 T/- DA/^|1ET D^na ^z,ltr nf 2O4 49% s3%9% 10%53% 11%50% 28%7%45% 42%28%8% 10o/o 29%10%22% 22To 2OTo 33Yo 34% 36% 42o/. ilerc vv vv fyr 7 fvf \1- I .-y-9---r Page 1 1 Yes 49% 245 Town of Snowmass Village Community Survey Report Q20. Overall satisfaction with the following aspects of Police services in the Town of Snowmass Village by percentage of respondents (Excluding "Don't Kno!V') Ovtrall quality of polie sflies Frierdliness & apprmtEbility Trustworthiness Hil quickly persrel respond to msgmies Departmsts efftrts to prflent 6ime Enfor€ment of l@al trafflc lils Animal*ruiffi 0% 2OTo 40Yo 600/o 80o/o 100% IVery Satisfied ESatisfied ClNeukal trlDissatisfied^/ery Dissatislied Sourcer ETC lnstitute (201 7) Q21. Based on experience please rate the current levels of Police presence in the following situations by percentage of respondents (Excludang "Don't Know') Retail/business patrol 92% 91% 1%88% 870/" 9%860/, Preserc at spsial evsts Liq6-serving establishments Resid$tial patrol Traffic patrol rlT@ High oJust Right IT@ Ltr 40% 32% 34%9% 36%11% 12%40% 43o/.13% 35%16%6% 52Yo s6% 60% 43% 40% 46% ilrrc S@rce: ETC lnstitute (201, Oo/o 20o/o 40o/o 60%80Yo 100o/o Page 12 52o/" 6% 80h 1OYo 246 Dedicled bike lanes Ride hailing apps (Uber, Downtwner) Bike share program (We-Cycle) Car share progrm (Car To Go) Ride share programs (Carp@ls) SMce: ETC lNrifute(2017) Q23. Would you utilize any of the following programs and/or transportation alternatives to driving your own vehicle if they were offered iffi :,?"YrT3s,s Villase? Town of Snowmass Village Community Survey Report SOYo 100700o/o 2OYo 4oo/o 60/o Q23a. Do you ride the Village Shuttle? by percenlage of respondents who answered "Yes" to Q23 (Vvrthout "Not Provided") Yes (; erc Sorce: ETC Instilute (2017) 21o/o Page 13 11% 13% 22% 247 Town of Snowmass Village Community Survey Report Q23b. Overall satisfaction with the following aspects of Village Shuttle services in the Town of Snowmass Village by percentage of respondenls wfio answered "Yes" to O23 (Excluding "Don't KnoW') Sense of safety Timely/punctual seruice Comfort & cleanliness of shuttles Shuttle driver certesy/helpfulness Ee of ress/locatim of stops I roules Scheduls in handdls/at bus stops Sfli@ hilrs & frequency lnformation on website (snoumasstransit.6m) 0To 20o/o 40Yo 60Yo SOYo 100o/o Sarce: ETC lNitute (i0 I 7) Q24. Overall satisfaction with the following aspects of Parking and Parking Management in the Town of Snowmass Village by percentage of respondents (Excluding "Don't Know') Availability of parking in the summer Availability of parking in th€ winter Availability of parking information Parking ptrmit f@s Ivery Satisfied ClSatisfied trlNeutral trlDissatisliedNery Dissatisfi ed 4A% 44%501 40c/o 5y, 40%7% 45%7% 43%14% 48%13% 45%160/" 49% 5s% 36% 35% 39% 52o/o 53% 51%20%11% 39%26%260h 37%16% 34%36%20%1004 10o/o 10% tlErc S@rce ETC Instilute (2017) 0o/o 20Yo 40o/o 60Yo 80%100% Page 14 44o/o 1&Yo la 248 Town of Snowmass Village Community Survey Report Q26. Overall satisfaction with the following functions of the Tourism Department, and the overall value the community receives for their services by percentage of respondents (Excluding "Don't KnoW') Guest seruies at Tiln Park Statis & lce Age Disrysy Certer Pomotion o, Srcmass Villags thmugh marketing, advstishg, public relatiom, etc. Group sds & lodge bookings g€n€Eted for Srnvmass proPerlbs Oo/o 20o/o 40Yo 60%80% 10006 S@rce: ETC Institute (20 I 7) 19%120/. 29%6% 14%47%23% 31%14%16Yo 16% Satisfied Esatisfied ENeutral Dissatisfled Q26a. Based on experience please indicate how you feel about the current amount of special events hosted in Snowmass Village by percentage of respondents (Excluding "Don't Knou/') Just Right 59o/o Too Much 8o/o Not Enough 33% Sorce: ETC ltrstitut€ (2017) (1erc Page 15 Appeal of spsial *flts dsad 20% 21% 249 Town of Snowmass Village Community Survey Report Q27. What is the best way for you to receive information about Tourism events and activities? by percentage of resPondents N*sp?qs Tourism website (gosnowmass.@m) E-blasts (emails) S€ial media Posttrs/Iliers Radio G€st seryice @ntss Mailers Other Oo/o 2Oo/o 40%600/o 80%lOOo/o Q29. Overall satisfaction with the Town of Snowmass Village's trail system and rule enforcement by percentage of respondents (Exduding "Don't Kno\ l) Overall enforcment of seasonal trail closures Cmn6tivity & effediveness of trail retwdk Conditim of paved surfre trails & paths Trail etiquette exhibited by other trail usss overall enforment of ffidic trail rules Overall enftrment of trail ruls Overall enfs@mmt of leash lils s8%15% 54%16% 57%1s%7% ,t9%48o/o 47%29%9% 27%19%400h 25%27%u%13% 14o/o t6% 20% 21% 25% Salsfied Esatisfied ENeutral $ Erc sorce: ETC Instituie (20 I 7) lYo 20o/o 40o/o 60% 80% 10oo/o Page 16 s@rce ETc lnstitute (20 I 7) 59% 51% 17./" 45% 29% 20% 9% 2v 24To 13% 250 Town of Snowmass Village Community Survey Report Q31. Do you feel well informed on current issues facing the town? by percentage of respondents (Wrthout "Not Provided") Exlremely lnformed (10) Not at all lnformed (1) 21% Sorce. ETC lNihrte (2017) Q32. How do you currently access government news and information, including information about Town services? by percentage of respondents N*spaptr articles Frisldsfmily/wtrd of mouth Tdn websites Tffi n +nwsletlers/alerts S@ial media (FeeboouTwitter) Nilspaps advertisements Ftrums tr metirEs Grssr@ts/CGTV Othtr 8Oo/o 100% S0rce ETC lf,stitute (2017) no ntr {7 Tn DAnrtrT Dnna )E,4 r,$ Q)4 9-8 26Vo 39% 7-E Oo/o T,ETC 200/0 40o/o 60% 73% t5% 11./" 41v" 30% 11% 6v. 251 Town of Snowmass Village Community Survey Report Q33. Overall satisfaction with the following aspects of the Town's Communication efforts by percentage of respondents (Excluding "Don't Knonf) Overall timeliness of communi€tion Overall level/amounl ot mmmuniEtion Overall level of opportunity to share my @mments/concms on Tom issues Overall ability to cmmuni€te with TNn leaders 0o/o 20o/o 40o/o 60% 80% 100o/o IVery Satisfied DSatisfied ElNeutral tlDissatisfaedruery Dissatisfied Serce: ETC lnstitute (2017) Q34. Do you feel your voice is adequately heard by the Town? by percentage of respondents (Excluding "Don't Knou/') 10%46%37% 46%s% 39%40% 35o/o 40Yo 11o/o't0% {1rrc Sore: ETC Institute (20 I 7) Page 18 8Yo 7o/o 37% 9%12% Yes No 43o/o 252 Town of Snowmass village Community Survey Report Q35. Are you a registered voter in Snowmass Village? by perentage of respondents (\Mrthout "Not Provided") S@rce: ETC Institute (2017) Sqrce ETC Institute (2017) AO NA 47 TO D AC'1ET Q36. How long have you lived within, or owned property within the Town of Snowmass Village? by percentage of respoodents (Excluding 'Not Provided') 'l -5 years 21% 6-1 5 years 31o/o Less than 1 year 4o/o 15+ lrears 45o/o Dana OE2 rrf 2'r4 (SErc svv 4v\/ \.r \JL I Page 19 Yes 43% No 58o/o l 253 Town of Snowmass Village Community Survey Report Q37. What is your age? by percentage of respondenls (Excluding "Not Provided") 35-44 160/0 18-34 2Oo/o 18o/o 5$.64 21% 65+ 25% S@rce: ETC lnstitute (2017) Q38. \Mat is your approximate combined household annual income by percentage of respondents (Excluding "Not Provided") $50K-$74,999 17% $7sK-$99,999 15Yo Less than $50K 14% $100K-$1 12% 18o/o Sqrrce: ETC Institute (2017) g% 8o/o s ETC Page 20 9% 254 Town of Snowmass Village Community Survey Report Section 2 Benchmorking Summqry (1erc Page 21 255 ,$r ETC Benchmarking Summary Report Town of Snowmass Village, Colorado Overview ETC lnstitute's DirectionFinder program was originally developed in 1999 to help community leaders across the United States use statistically valid community survey data as a tool for making better decisions. Since November of 1999, the survey has been administered in more than 230 cities in 43 states. Most participating cities conduct the survey on an annual or biennial basis. This report contains benchmarking data from three sources: (1) a national survey that was administered by ETC lnstitute during the fall of 20L6 to a random sample of more than 4,000 residents across the United States, (2) a survey administered by ETC lnstitute to over 1650 residents living in small communities in the United States, and (3) a regional survey administered to over 350 residents living in the Mountain Region of the United States during the fall of 201.6. The Mountain Region includes residents living in the following states: Colorado, ldaho, Montana, Utah, and Wyoming The charts on the following pages show how the overall results for the Town of Snowmass Village compared to the U.S. average, small community average, and the Mountain Regional average. The Town of Snowmass Village's results are shown in blue, the National averages are shown in green, the small community averages are shown in yellow, and the Mountain region averages are shown in red. Note: The benchmarking data contained in this report is protected intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not directly affiliated with the Town of Snowmass Village is not authorized without written consent from ETC lnstitute. rnxooCr+ oaC 3 3 o) -t 7oEo -tt-t ilerc Page 22 256 Town of Snowmass Village Community Survey Report National Benchmarks Note: The benchmarking data contained in this report is protecied intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not direcUy affiliated with the Toum of Snowmass Mllage is not authorized without written consent from ETG lnstitute. Satisfaction with Maior Gateqories of Services Town of Snowmass Village vs. The U.S. vs. Small U.S. Communities vs. The Mountain Region by percentage of respondenls who rated the item as a 4 or 5 on a 5-point scale where 5 was "very satisfied" Overall feeling of safety Overall quality of life Overall quality of services provided by the Torrn Overall image of the Tou,n Overall value that you tax receive for dollars and your fees ITOSV EUS Esmall Communities ElMountain ion 89% 490/o 67% 410/. 760/. 62% 640/o 73% 7g/" 69Vo 69% TOlot. Source : E'l(' lnstitutc Direction l.'i nder ( 20 I 7) 0% 2oo/o 40% 60% 80% 1OO% Page 23(1erc 257 Satisfaction with Public Works Town of Snowmass Village vs. The U.S. vs. Small U.S. Communities vs. The Mountain Region by percentage of respondents who rated the item as a 4 or 5 on a s-point scale where 5 was "very satisfied" Snoar removal Overall street maintenance Solid waste and recycling services o%20%40%60%80%100% ITOSV EUS Esmall Communities EMountain Region Source: Ii'Kl Instilute Direclionl"inder (20 l7) Overall quality of police services Ha,v quickly police personnel respond to emergencie Department's efforts to prevent crime Enforcement of local traffic la/vs Animal services ITOSV EUS ESmall Communities EMountain Region I 91% 58"/" 49% 56o/o 89% 820/0 69% 660/o 73% 440/a 88% 86yo 83% 570/o v8% 58% 60o/o 650/" 77"k 57"k sErc Source: E I (' Institute Dtrectton[:inder (20I7) O% 20% 40o/o 600/o 80% 1OO% Page 24 Town of Snowmass Village Community Survey Report 50v" 510/. 49% Satisfaction with the Police Department Town of Snowmass Village vs. The U.S. vs. Small U.S. Communities vs. The Mountain Region by percentage of respondents wtlo rated the item as a 4 or 5 on a s-point scale where 5 was "very satisfied" ----E 6 258 Satisfaction with Town Communication Town of Snowmass Village vs. The U.S. vs. Small U.S. Communities vs. The Mountain Region by percentage of respondents who rated the item as a 4 or 5 on a s-point scale where 5 was "very satisfied" Overall level/amount of communication Overall timeliness of communication Overall level of opportunity to share my commenty Overall ability to communicatewilh To/vn leaders o% 20% 40% 60% 80% 100% ITOSV EUS Esmall Communitres EMountain Region Sutrce: EIC Institute DirectionFinder (20I7) Various Town Services Town of Snowmass Mllage vs. Pitkin County 2016 vs. Rifle 2015 by percentage of respondents who rated the item as a 4 or 5 on a s-point scale Ovsall feelirE cil safety Overall qua,ity of polic€ servic Slw rernoval Ovsall stret maintenance Ovsall quality of lre Hw quickly pqsmrel rspond to qnergmis Deparlmsts €fftr1s to prwent sime Enftrmfit of local trafiic lalrrs Animal Swic Overall quality d services provided by the Torn Ovsall image cf the Ttrn Overall valre ttEt yqJ receive for your tax & fees Overall timeliness of mmwicatim O\erall level of opptrtuity lo share my cqnments/concems m To/n issE Overall ability lo commmicals with Tiln leaders Ovsall q€lity of reprffitaim ioi r#ive frm Town leaders 540/o 360/o 430/o 44% 45% 460/. 47% 89p6 910/o ERifle (lerc Source : ETC Inslttute DirectionF'inder (20 I 7) Page 25 Town of Snowmass Village Community Survey Report 48% 460/" 50o/o 0% 20% 40% 60% 80% 100% 4% 43% 860/" 83% 259 Town of Snowmass Village Community Survey Report Section 3 Trend Doto (1erc Page 26 260 Town of Snowmass Village Community Survey Report Trend Data Note: The data contained in this section was collected from the 2O17,2015, and 2013 survey results. Notable differences in the data are those that differ by +l4o/o. Q2. Overall, do you feel that the sense of community in Snowmass Village is: by percentage of respondents (Excluding "Don't foour'') 2017 2015 2013 0% Ilmprovinq Estayinq lhe Same Ecettino Worse EDon't KnN 36Yo 13%14Yo 15%42%9% 26%44%16%14Yo 33% ,s Erc Sarce: ETC hstitute (2017) 20%40o/o 600/o 80o/o 't00Yo Page 27 38% 261 Town of Snowmass Village Community Survey Report Q3. Overall satisfaction with various aspects of Town government and the Snowmass Village Community by percentage of respondenls who indicated they u,ere "very satisfied" or "satisfied" Ovtrall quality d life Overall quality of ssvies provided by the TNn Overall image of the Twn Overall valrc that ye r#ive for yilr tax & les Overall qulity of representation you receive from o%2Oo/o 40v"600/o Souce: ETC Insitute (2017) Q5: Would you be interested in potentially living in Town housing? by percentage cf respondents 100%o 80Yo 60% 40o/o 20Yo IYes-Rental EYes-Own ENo 0% 76% 13% 85% 39"/" 54% 19Yo (1erc Source: ETC lnstitute (2017) 2017 2015 2013 Page 28 Overall feling of satety 8Oo/o 100o/o l-:o1? =:rr,a) 89% 870/o 67$h 660/. 43% 40lo 7% 20% 262 Q15. Have you utilized Community Development Department services (building & planning) within the past 12 months? by percentage of respondents (Wthout "Nol Provided") 2017 2015 Town of Snowmass Village Community Survey Report No 87Vo No S@c: ETC Itrstitute (2017) Q15a. Overall satisfaction with the following aspects of the Community Development Department by percentage of respondenls who indicated they were "very satisfied" or "satisfied" and ans,wered 'Yes" to 015 (Excluding "Don't Kno'r/') Cojtesy of staff Fairress d stafi Providing clear expstations of the prress Amont of informatim required in applicatiffi Timeliress & effEisrcy Psm il applicatioar process Adeq@y of st#rE in the depatmfft 12017 trl2015 82013 Yes 130/o Yes 13% Previffily Asked 80% Asked 760/o Asked Asked 59% 600/" 61% 63% 63V. 64oh 650/" 65o/o $ETC Sarce: ETC Inslitute (2017) Oo/o 20,/.40o/o 600/o SOYo lOOo/o Page 29 68% 263 Town of Snowmass Village Community Survey Report Q15b. Based on your experience with the Community Development Department, how does the process of working with the Department in Snowmass Village compare to other Jurisdictions? by percentage of respondenls who answered 'Yes" to Q1 5 (Excluding "Don't Knov/') 2017 201 5 0Yo 2OYo 4oo/o 60Yo 80%100o/o IBetter Esame Eworse trlDon't KnN S@rce: ETC Institute (2Ol 7) 19%25% 25%14%20%41% 11% Q17. Overall satisfaction with the following aspects of Public Works services in the Town of Snowmass Village by percentage of respordents Mlo indicated they r,rcre "very salasfied'or "satisfied" Snw removal Ovsall str€t maintenan@ Cleanliness/upkep of public faciljties Solid waste & r@ycling sflic Level of swi@ provided ftr th€ ratesffes paid Availability of information m solid wste 8 req/c Adequq of infsmatim m ipw to pr@sly dispose Not Asked in Not Asked Not Asked 65% 680/ 640/6 Not Asked 910/o a7% 9ito 8sVo 890/" aook 63vo 6Eh E9P/6 9}o/o Source: ETC Institute (2017) Oo/o 2Oo/o 4QVo 60o/o 8Oo/o lOOo/o (1rrc Page 30 45% a?/o FAO sszsnsn*'ants szusl 264 Town of Snowmass Village Community Survey Report Hw quickly perffrel respond to mergmcies Departmmts efitrts to prevent cfims Enftrment of lml traffic lils Q20. Overall satisfaction with the following aspects of Police services in the Town of Snowmass Village by percentage of respondents who indicated they \,r,ere "very satisfied" or "satisfied" Overall quality of poli@ serviG 93% I eo% 490/. 920/0 9O'/o g1% 8Yi6 87o/o 88% 430/. 83% 86% a5Yo a?o/. 8304 810/o 78% 400/. Friendliness E approehability Trustworthiness Oo/o 20%40% Sore: ETC ttrstiture (2017) Q21. Based on experience please rate the current levels of Police presence in the following situations by percentage of respondents who indicated the level rvas lusl right" Retail/business patrol 9?h 93vo 910/o 90% u"/. 91Vo g'loh 87% 86% 830/. Preserce at spsial events -20't7 a2015 Liquor-s€rving establistments Residential patrol Traffic parol .(lerc Ssrce ETC Instirute (2017) Oo/o 2Oo/o 4Oo/o 600/o 80%100% Page 31 Animal sflies 600/o 80% lOOo/o @1? a:rE E;olre-l Not Asked in 2013 265 Q23b. Overall satisfaction with the following aspects of Village Shuttle services in the Town of Snowmass Village by percentage of respondents who indicated they rEre "very satislied'or "satisfied" Sense of safety Timely/punctual sflie Cmfort & cleanliness of shuttles Shuttle driver courlesy/helpfulness Ease of a@ssllGtion of stops & routes Schedules in handqJtvat bus stops S*ie hers & frequqEy lnftrmation ofi website (slwmasst ansit.com) o%2Oo/o 40%60%80%100% 12017 tr]2015 Cl2013 92% 92'/o Not Asked 420/0 41./. a3% 9r% 91% 90vo 9 lok 42./. a3% NO NA 47 TT DAA'1ET Town of Snowmass Village Community Survey Report Dana ,AA a( Q)4 Q31. Do you feel well informed on current issues facing the town? by percentage of respondents (V\rdhout "Not Provided') 2017 2015 lYo 20%800 1000k lrformed E9 E8 D7 O6 E5 E4 E3 E2 lNotatall lrformed 18%23%17o/o 15% 4%11%18%'t2%19%12o/o 5% 4oo/o 60o/o (1erc vv vv IV , tvt\L I qve Evv vr vTt Page 32 Surce ETC Institule (2017) 40i Pl8%40/, 6% Sarce: ETC Institute (20 I 7) 266 Town of Snowmass Village Community Survey Report Q33. Overall satisfaction with the following aspects of the Town's Communication efforts by percentage of respondents who indicated they vlere "very salisfied" or "satisfied" Overall timeliness of @mmunimtim Overall levgl/amount of ffimunictim Overall level of opportunity to share my comments/conerns on Tom issues Overall ability to @mmuni€te with T(m leaders Oo/o 2oo/o 40%60%80%lOOo/o Sa.cer ETC Institute (2017) Q34. Do you feel your voice is adequately heard by the Town? by percentage of respondents 2015 No 17Vo No Yes Yes 22% 58% Don't Krpw 61Vo Not Asked in 2Ol3 $ETc Source ET('lnstitute (2017) Page 33 51o/o 670/o 4% 440k tn 45'/. 42% liroi, Ero,rs Eror5-l 2017 267 Town of Snowmass Village Community Survey Report Section 4 Tabulor Data Page 34 268 Ol. Which of the followine best describes vou? Ol. What best describes vou Number Percent Guest of Snowmass Village (Non-Resident) 21 2.4 % Year-round resident (10+ months per year) 422 47.4 % Part-time resident of Snowmass Village 221 24.8 o/o Roaring Fork Valley Resident (outside of Snowmass Village) 2ll 23.7 % Town of Snowmass Village Community Survey Report r00.0 %Total 01. Other 891 Condo owner Roaring Fork Valley/Brush Creek Village Crystal Valley Work in Snowmass Village fulltime visitor, plan to buy property there Work for fire department, 48 hrs shift Own Condo and use 5 or 6 weeks ayear; other times rent it out Aspen resident, Snowmass Stakeholder Littleton, CO resident Stonebridge Hotel Condo owner Property Owner and part time user of my unit winter guest for years and now moving as permanent resident We own condo at Capital Peak Snowmass Village homeowner 2 I I I I I I I I I I I I I 12.5 Yo 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % 6.3 % Total 16 100.0 % (1erc Page 35 269 Town of Snowmass Village Community Survey Report Ola. Are vou an emplovee within Snowmass Villase? Qla. Are you an employee within Snowmass Yes 330 31.9 % Total Qlb. Are you a business owner/onerator within Snowmass Village? Ql b. Are you a business owner/operator within 870 100.0 % Yes t27 14.6% Total 870 100.0 % $ Erc Page 36 Number Percent 270 Town of Snowmass Village Community Survey Report 02. Overall. do vou feel that the sense of communitv in Snowmass Village is: Q2. What do you think the sense of community in Improving Cetting worse Staying the same 337 l14 319 37.8% 12.8% 35.8% 89r 100.0 % 02. Overall. do vou feel that the sense of communitv in Snowmass Villaqe is: (without "don't know/no opinion") Q2. What do you think the sense of community in Total Improving Getting worse 337 114 43.8% 14.8% WITHOUT "DON'T KNOW Total 770 100.0 % ,i1,rrc Page 37 271 Town of Snowmass Village Community Survey Report 03. How satisfied are you with the followins aspects of Town sovernment and the Snowmass Village Community? Using a sqale of I to 5. where 5 means "Verry Satisfied" and I means lYery DissalisfrcdJ' please rate vour level of satisfaction with the followins: (N:8er) Very satisfied Satisfied Very Neutral Dissatisfied dissatisfied Don't know Q3a. Overall quality of services provided by the Town Q3b. Overall value that you receive for your tax & fees Q3c. Overall image of the Town Q3d. Overallquality of life Q3e. Overall feeling of safety Q3f. Overall quality of representation you receive from Town CoLrncil 20.4% 52.1% 16.8%5.5%1.0%4.3% 14.8% 37_2% 25.9% 8.9% 4.2yo 9.0% 11.6yo 48.3% 20.1% lo.t%r.9%1.5% 44.1% 43.1% 8.4% 1.8% 0.7% 1.9% 65.0% 29.5% 2.9% 1.4%6 0.3% 0.9% 9.8% 25.2% 32.2% 8.8% 6.1% 18.0% 03. How satisfied are you with the followins aspects of Town sovernment and the Snowmass Villaee Communitv? Using a scale of I to 5. where 5 means "Very Satisfied" and I means "Very Dissatisfied." nlease rate your level of satisfaction with the followins: (without "don't know") (N:89r) Very satisfied Satisfied Neutral Very Dissatisfied dissatisfied WITHOUT *DON'T KNOW' Q3a. Overall quality of services provided by the Town Q3b. Overall value that you receive for your tax & fees Q3c. Overall image of the Town Q3d. Overall quality of life Q3e. Overall feeling of safety Q3f. Overall quality of representation you receive from Town Council 213%s4.4%175% 16.3%40.9%28.5Yo 5.8%l.loA 9.80 4.6% 1.9%t7.8%49.0%20.4%10.9% 45.0%43.9%8.5%1.8%0.7% 65.6%29.7%3.0%1.4%0.3% s Erc 12.lYo 30.704 39_2%t0.7%7.4% Page 38 272 Town of Snowmass Village Community Survey Report O4. Do vou own or rent vour residence? 04. Do you own or rent your residence Number Percent Own free-market unit 425 47.7 % Own deed-restricted unit 144 16.2% Own a "fractional" unit 7 0.8o/o Rent free-market unit 120 13.5 % Rent Town-owned unit 92 10.3 % Other 45 5.1% Total 891 100.0 % 04. Do you own or rent vour residence? (without "not Lrovided") Q4. Do you own or rent your residence Number Percent Own free-market unit 425 51.0 % Own deed-restricted unit 144 17.3 % Own a "fractional" unit 7 0.8 % Rent free-market unit 120 14.4 % Rent Town-owned unit 92 11.0 % Total 833 100.0 % WITHOUT *NOT PROVIDED' Page 39 273 Town of Snowmass Village Community Survey Report 04. Other Employee housing Skico housing Teacher housing Caretaker Rent employee-housing through my employer I live with my boyfriend who owns a deed-restricted unit live down valley Rent to own Rent through my employer Comes with job wife owns home Club Commons Pitkin County affordable housing ranch sit/employee ['m a Valley resident Live with parents who own deed-restricted unit We live down valley. We couldn't afford to buy in the village Fire department 48 hr work shift I live in Glenwood Springs Aspen/Pitkin County Housing own three units Caretaker, job attached housing Own a unit at Stonebrdge Aspen School District housing Renter owned for l0 years free market Lease condo Parents own free-marker unit ASC Employee Housing live onsite for work We are owners of two units Crestwood and Stonebridge Inn Rent APCHA unit Live outside SMV in employee provided housing Live with parents in employee housing Own a deed restricted unit through APCHA Live in catetaker 8 2 2 I I I I I I I I I I I I I I 1 I 1 1 1 1 I I I 1 I I I 17.4 % 4.3 % 4.3 % 2.2% 2.2% 2.2% 2.2% 2.2% 2.2% 2.2% 2.2% 2_2% 2.2Yo 2.2% 2.2% 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2% 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2 % 2.2% 2.2 % 2.2 % 2_2 % 2.2% 2.2% Total 46 100.0 % (1e rc Page 40 04. Other Number Percent 274 Town of Snowmass Village Community Survey Report O4a. Own-Deed Restricted ONLY: If an affordable alternative was offered. would vou be interested in down-sizine from your current residence to a smaller deed-restricted home? Q4a. Would you be interested in down-sizing from your current residence to a smaller deed-restricted home Number Percent Yes 25 17.4 % No 92 63.9 % Total 144 r00.0 % O4a. Own-Deed Restricted ONLY: If an affordable alternative was offered. would vou be interested in down-sizing from vour current residence to a smaller deed-restricted home? (without "not provided") Q4a. Would you be interested in down-sizing from your current residence to a smaller deed-restricted home Number Percent Yes 25 21.4% NI^ O? 7Q K O/^ Total ll7 100.0 % WITHOUT "NOT PROVIDED' 6 erc Page 41 275 Town of Snowmass Village Community Survey Report 05. Would you be interested in potentiallv livine in Town housine? Q5. Would you be interested in potentially living in Yes-rental Yes-own l3 55 3.0% 12.9 % Total O5a. How lange of a unit would vou be interested in renting? Q5a. How large of a unit would you be interested 433 Studio One-bedroom Two-bedroom I J 8 7.7 % 23.1% 61.5 % Total t9 ,i1erc Page 42 276 Town of Snowmass Village Community Survey Report 06. Which of the followine TOSV housins suidelines and qualifications anolv to vou? Q6. What TOSV housing guidelines & qualifications I work within Town of Snowmass Village more than 1400 hours/year 212 47.6 % I work in Pitkin County, outside of Snowmass Village, more than I 400 hours/year 17 6 39 .6 o/o I work within Town of Snowmass Village part-time, less than 1400 hours/year 37 8.3 % I do not presently work in Pitkin County 46 10.3 % Total 471 Page 43 277 Town of Snowmass Village Community Survey Report 07. The Town is considerins buildine additional deed-restricted homes for ownershio at Rodeo Place. Which of the followins units would vou be interested in purchasins. if anv? Q7. Which deed-restricted homes would you be interested in purchasing Number Percent Single-family home I 15 65.7 % 2-bedroom duplex 48 27.4 % 3-bedroom duplex 52 29.7 Yo I am not interested in owning a deed-reslricted home at Rodeo Place 36 20.6 % Total 251 $ETc Page 44 278 Town of Snowmass Village Community Survey Report 08. Usins a scale of I to 5. where 5 means rrVerv Satisfied" and I means "Very Dissatislied." Dlease rate vour level of satisfaction with the followins items regarding Town rental housine: (N:8el) Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Don't know Q8a. Quality of housing Q8b. Level of service & unit upkeep 9.9%42.9%18.7%17.6% 11.1%37.8%2t.t%24.4%4.4% 1.1% 1.1% 08. Usine a scale of 1 to 5. where 5 means "Verv " and I means rfVerr Dissatisfied." Dlease rate vour level of satisfaction with the followins items regarding Town rental housing: (without "don't know") (N:8el) Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied WITHOUT *DON'T KNOW' Q8a. Quality of housing QSb. Level of service & unit upkeep 10.0% 11.204 43.3% 38.2% 18.9% 21.3%24.7% 10.0% 45% ilerc Page 45 9.9% t7.8% 279 Town of Snowmass Village Community Survey Report Ol0. How satisfied are vou with the followins functions of the Town of Snowmass Villaee administration? Using a scale of I to 5. where 5 means "Verv Satisfied" and I means "Verv Dissatisfied." please rate vour level of satisfaction with the following: (N:89r) Very satisfied Very Neutral Dissatisfied dissatisfied Don't know Ql0a. Overallquality of service provided by Town Manager's Office Ql0b. Overall quality of service provided by Town Clerk's Department Ql0c. Availability of Town personnelto address your needs Ql0d. Ease & efficiency oflicense application processes (business or liquor licenses) Ql0e. Availability of/access to public records tt.8% 30.0% 26.3% 45% 2.1% 2s.3% 13.3% 34.0% 23.0%1.8%0.6% 27.3% 12.8% 35.9% 23-9% 3.3% 1.0% 23.lYo 5.5% 12.7% lt.1%15%0.8% 61.7% s.9% ts.1% 20.3% 1.5% 0.1% s6.0% Ol0. How satisfied are vou with the following functions of the Town of Snowmass Village administration? Using a scale of I to 5. where 5 means "Verv Satisfied" and I means "Verv Dissatislied." please rate vour level of satisfaction with the following: (without "don't know") (N:89r ) Verv satisfied Satisfied Neutral Very Dissatisfied dissatisfied Ql0a. Overall quality of service provided by Town Manager's Office Ql0b. Overallquality of service provided by Town Clerk's Department Ql0c. Availability of Town personnelto address your needs Ql0d. Ease & efficiency of license application processes (business or liquor licenses) Ql0e. Availability of/access to public records 15.8%40.2%3s.3% 183%46.\Yo 31.7%2.s% 16.6%46.7%3t.t%4.3% 14.5%33.2%46.2%4.0% 6.0%2.8% 0.8% 1.3% 2.2% t,ETC 13.3%35.6%46.0%3.s%1.6% Page 46 280 Town of Snowmass Village Community Survey Report O12. Town Council Stratesic Goals: Please indicate how imoortant each of the followine Town Council Stratesic Goals are to you when planning the Town's future using a scale of 1 to 5. where 5 means t'Extremely ImDortantt' and I means "Not ImDortant.t' (N:8er) Extremely important Very important Important Not important Don't know Less important Ql2a. Increasing amount of affordable housing in the Village Ql 2b. Increasing opportunities for effective communication with the Town Council Ql2c. lncreasing amount of community spaces (i.e. library, plaza, etc.) to create more community focused interaction QI2d. Maintain & increase public safety for pedestrians, bike riders, & transit users by enhancing our connectivity Ql2e. Improving the Town's resiliency & environmental sustainabil ity Ql2f. Working regionally with local partners to solve significant issues (e.g. transit, housing, etc.) 38.4% 19.3% 213%9.2%7.3%45% 17.6% 28.8% 35.4%7.2%1.504 9.5% 25.0% 2s.4% 28.7% 11.6% 5.2% 4.1% 33.9% 27.lYo 24.0% 7.5o 33% 4.2% 34.9% 31.0% 22.3%6.6%1.9% 3.3% 37.8% 29.1% 22.4% 4.4%13%4.4% ilerc Page 47 281 Town of Snowmass Village Community Survey Report O12. Town Council Strateeic Goals: Please indicate how important each of the followine Town Council Strategic Goals are to vou when nlanning the Town's future using a scale of I to 5. where 5 means ttExtremelv Important" and I means ttNot ImDortant.t' (without "don't know") (N:8el) Extremely important Very mnortant lmnortant Less imnortant Not irnnortant Ql2a. Increasing amount of affordable housing in the Village Ql 2b. Increasing opportunities for effective communication with the Town Council Ql2c. Increasing amount of community spaces (i.e. library, plaza, etc.) to create more community focused interaction Q l2d. Maintain & increase public safety for pedestrians, bike riders, & transit users by enhancing our connectivity Q l2e. Improving the Town's resiliency & environmental sustainability Ql2f. Working regionally with local partners to solve significant issues (e.g. transit, housing, etc.) 40.2%20.2%22.4%9.6%7.6% 19.4%31.8%39.1%8.0%1.6% 26.0%265%29.9%l2.lYo s.4% 36.1%32.0%23.1o/o 6.8%2.0% 3s.4%28.2%25.0%7.9%35% 39j%31.1%23j%4.6%1.3% nO-nE-17 Tf D LC!1ET D^na 1A') arc sETc r-v'--r--n'9-I\rr 282 Town of Snowmass Village Community Survey Report O13. Are there anv issues not included in the Town Council's Stralegic Goals listed above that you feel should be one of the Town's top priorities? Ql3. Are there any issues not included in the Town Council's Strategic Goals that you feel should be one of the Town's top priorities Number Percent Yes 188 21.1 % No 424 47.6 % Total 891 100.0 % O13. Are there anv issues not included in the Town Council's Strateeic Goals listed above that vou feel should be one of the Town's top priorities? (without "don't know") Ql3. Are there any issues not included in the Town Council's Strategic Goals that you feel should be one of the Town's top priorities Number Percent Yes 188 30.7 % No 424 69.3 o/o Total 612 100.0 % WITHOUT ..NOT PROVIDED' (1erc Page 49 283 Town of Snowmass Village Community Survey Report O15. Have vou utilized Communitv Development Denartment services (buildins & plannins) within the past 12 months? Ql5. Have you utilized Community Development Department services (building & planning) within Yes No l14 765 12.8% 8s.9 % Total 891 r00.0 % O15. Have vou utilized Communitv Development Department services (buildins & plannine) within the past 12 months? (without "not provided") Ql5. Have you utilized Community Development Department services (building & planning) within Yes 114 13.0% Total 879 r00.0 % s Erc Page 50 284 Town of Snowmass Village Community Survey Report O15a. How satisfied are vou with the following aspects of the Communitv Develonment Department? Using a scale of I to 5. where 5 means "Very Satisfied" and I means "Veru Dissatisfied." nlease rate vour level of satisfaction with the following: (N:r r4) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Ql5a-a. Courtesy of staff Ql5a-b. Faimess of staff Ql5a-c. Adequacy of staffing in the department Ql5a-d. Timeliness & efficiency Ql5a-e. Providing clear expectations of the process Ql5a-f. Amount of information required in applications Ql 5a-g. Permit application process 33.3% 45.6% 12.3% s3% 1.8% 1.8% 25.7yo 47.8% 13.3%4.4%5.3%35% 20.2Yo 36.0% 21.lYo 15.80h 13.5% 1.8% 2.7% 53% 3.6020_7% 39.6% 19.8% 21.904 43.9% 14.9% 11.40 5.3%2.6% 16.4% 40.9vo l9.l% 10.0% 3.6% l0.0Yo 16.4% 36.4% 23.6% 8.2%1.8% 13.6% Q15a. How satisfied are you with the followine aspects of the Communitv Development Department? Usins a scale of I to 5. where 5 means "Very " and 1 means t'Verr Dissatisfied.tt Dlease rate your WITHOUT "DON'T KNOW" level of satisfaction with the following: (without "don't know") (N=l l4) Very satisfied Satisfied Neutral Very Dissatisfied dissatisfied Ql5a-a. Courtesy of staff Ql5a-b. Fairness of staff Q l5a-c. Adequacy of staffing in the department Ql5a-d. Timeliness & efficiency Q15a-e. Providing clear expectations of the process Ql5a-f. Amount of information required in applications Ql 5a-g. Permit application process 33.9%46.4%12.50h 5.4% 26.6%495%13.8%4.6% 213%38.0%22.20 16.1% 21.5%41.1%20.60 14.0% 22.5%4s.0%15.3%11.7% 18.2%45.5Yo 21.2%t1.l% 1.8% 55% 1.9% 2.8% 5.4% 4.Oo/o ilerc 18.9v,42.1%27.4%9.5%2.1% Page 51 285 Town of Snowmass Village Community Survey Report Ol5b. Based on vour experience with the Communitv Development Department. how does the process of workins with the Denartment in Snowmass Villase comnare to other Jurisdictions? Snowmass Villase is... Q l5b. How does the process of working with the department in Snowmass Village compare to other Jurisdictions Number Percent Better 13 71.4 o/o Same 22 19.3 % Worse 51 44.7 o/o Total fi4 r00.0 % Ol5b. Based on vour experience with the Communitv Develonment Denartment. how does the process of workins with the Department in Snowmass Villa is... (without "don't know/no opinion") Ql5b. How does the process of working with the department in Snowmass Village compare to other Jurisdictions Number Percent Better 13 15.1% Same 22 25.6% Worse 51 59.3 % Total 86 100.0 % WITHOUT *DON'T KNOW' g erc Page 52 286 Town of Snowmass Village Community Survey Report O17. How satisfied are vou with the followins aspects of Public Works services in the Town of Snowmass Villase? Using a scale of I to 5" where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." nlease rate vour level of satisfaction with the followins: (N:8el) Very satisfied isfied Very Neutral Dissatisfied dissatisfied Don't know Q17a. Overall street maintenance Ql7b. Snow removal Ql7c. Solid waste & recycling services Ql7d. Availability of information on solid waste & recycling services Q I 7e. Adequacy of information on how to properly dispose of solid waste Ql 7f. Cleanliness/upkeep of public facilities Q179. Levelof service provided for the rates/fees paid 34.7% 51.5% 8.6% 1.7% 0.1%3.4vo 2.9% 9.9% 4l.t% 47.3%5.1%25%1.0% 29.5% 44.8% 10.2% 4.4% 13% 17.9yo 34.5% 22.9%5.2%t.4% t&.t% 17.5% 31.7% 23.0% 6.4% 1.1% 20.2% 16.9% 37.4% 23.3% 43% 1.6% 16.5% 32.5% s0.9%9.9%1.8% 0.6% 4.2% ,s ETc Page 53 287 Town of Snowmass Village Community Survey Report O17. How satisfied are vou with the followine aspects of Public Works selTices in the Town of Snowmass Villase? Using a scale of 1 to 5. where 5 means "Verr Satisfied" and I means "Verr Dissatisfied." please rate vour level of satisfaction with the followins: (without "don't know") (N:8er) Very satisfied Satisfied Neutral Very Dissatisfied dissatisfied WITHOUT ..DONOT KNOW' Ql7a. Overall street maintenance Ql7b. Snow removal Ql7c. Solid waste & recycling services Ql7d. Availability of information on solid waste & recycling services Ql7e. Adequacy of information on how to properly dispose of solid waste Q I 7f. C leanliness/upkeep of publ ic facilities Ql7g. Level of service provided for the rates/fees paid 53.3%8.9%1.8%0.1% 48.8%5.3%2.6%t.t% 49.70h 11.3%4_8%1.4% 21.8%42.2o/o 28.0%63%1.7% 21.9%39.8%28.8%8.1%1.4% 34.0%53.2%t0.4yo 1.9%0.6% 20.2%44.8%27.9%5.1%1.9% 35.9% 42.4% 32.7% (1rrc Page 54 288 Town of Snowmass Village Community Survey Report O18. Compostins in Snowmass Village: The Town is exolorins comnostins options for residents. Would vou be willine to incur hieher solid waste rates for the addition of TOSV compostine services and bins? Ql8. Would you be willing to incur higher solid waste rates for the addition of TOSV composting services & bins Number Percent Yes 365 41.0 % No 386 43.3 % Not Total 89r 100.0 % Ol8. Compostins in Snowm vou be willins to incur hieher solid waste rates for addition of TOSV comoostins services and bins? WITHOUT ..NOT PROVIDED" (without'r not providedrr) Ql8. Would you be willing to incur higher solid waste rates for the addition of TOSV composting Yes No 365 386 48.6 % 51.4% Total 751 100.0 % (;erc Page 55 289 Town of Snowmass Village Community Survey Report O20. How satisfied are vou with the followins aspects of Police services in the Town of Snowmass Village? Usins a scale of I to 5. where 5 means "Verv Satisfied" and 1 means "Verr Dissatisfied." please rate vour level of satisfaction with the followins: (N=8e r ) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Q20a. Animal services Q20b. Friendliness & approachability Q20c. Trustworthiness Q20d. Department's efforts to prevent crime Q20e. Enforcement of local traffic laws Q20f. How quickly personnel respond to emergencies Q20g. Overall quality of police services 34.s% 27.6% 12.8% 2.6% 1.9% 20.5% Very satisfied Satisfied Neutral 6.4% VerY Dissatisfied dissatisfied st.6% 31.2% 8.1% 1.2% 0.6% 7.2% 55.9% 29.8yo 6.loh 1.2%0.6vo 40.9%0.9%0.7% 1.3% 37.2%3.1% 0.8% 7.1% 39.9% 27.4%8.5%05%0.2% 23.6% 47.9% 37.0%5.8% 0.6% 0.5% 8.2% 35.5% 40.1% 10.1% ll.lo/o O20. How satisfied are vou with the followins aspects of Police services in the Town of Snowmass Village? Using a scale of I to 5. where 5 means "Very Satisfied" and I means "Ver. Dissatisfied." Dlease rate vour level of satisfaction with the followins: (without "don't know") (N:89r) WITHOUT *DON'T KNOW' Q20a. Animal services Q20b. Friendliness & approachability Q20c. Trustworthiness Q20d. Department's efforts to prevent crime Q20e. Enforcement of local traffic laws Q20f. How quickly personnel respond to emergencies Q20g. Overall quality of police services 34.7% 31.8% 33.7% 16.1%3.3%2.4% 6.5%1.3%0.6% 8.8%1.3%0.6% 40.1%l2.lYo 1.0%0.8% 43.2%12.6%3.3%0.9% 52.2%3s.8%11.1%0.6%0.3% 43.4% 59.7% 55.6% 46.lYo 40.0% s ETC 52.2Yo 40.3%6.3%0.6%05% Page 56 290 Town of Snowmass Village Community Survey Report O21. Based on vour experience. nlease indicate if vou feel the current levels of Police presence is "too l6\ry,rr rrf66 high,t' 6p tripst riqht." (N=8e1) Too hish Just risht Too low Don't know Q2la. Traffic patrol Q2 I b. Residential patrol Q2 I c. Retail/business patrol Q2ld. Presence at special events 8.0% 2_0% 1.4% 4.s% 76.8% 65.2% 58.2% 79.6% 5.0% 1.7% 4.jYo 3.3% 10.2% 25.1% 36.3% 12.6% Q2le. Liquor-serving establishments 2.6%58.7o/o 5.4Yo 33.3% O21. Based on your exoerience. please indicate if vou feel the current levels of Police presence is "too low." "too high." or t'iust right.tt (without "dontt knowtt) (N=8el) Too hi h -lust risht Too low Q2la. Traffic patrol Q2lb. Residential patrol Q2 I c. Retail/business patrol Q2ld. Presence at special events Q2 I e. Liquor-serving establishments 8.9% 2.6% 2.2% 5.2% 3.9% 85.5% 87.1% 91.5% 91.0% 88.0% 5.6% 103% 6.3% 3.8% 8.1% (1rrc Page 57 291 Town of Snowmass Village Community Survey Report O23. Would you utilize anv of the followine nrograms and/or transportation alternatives to drivins vour own vehicle if they were offered in Snowmass Village? Q23. Programs and/or transportation alternatives yor"r would utilize to driving your own vehicle Number Percent Car share program (Car To Go) 154 17.3 % Bike share program (We-Cycle) 196 22.1yo Ride share programs (Carpools) I 13 12.7 % Ride hailing apps (Uber, Downtowner) 379 42.1 % Dedicated bike lanes 389 43.8 % None ofabove 268 30.2 % Total 1499 023. Would you utilize any of the follorune pracrcxo!and/or transnortation alternatives to drivins vour WITHOUT "NONE OF THE ABOVE' own vehicle if they were offered in Snowmass Village? (without "none of above") Q23. Programs and/or transportation alternatives vou would utilize to driving your own vehicle Number Percent Car share program (Car To Go) 154 24.8 % Bike share program (We-Cycle) 196 31.6 % Ride share programs (Carpools) I 13 18.2 % Ride hailing apps (Uber, Downtowner) 379 6l.l % Dedicated bike lanes 389 62.7 % Total l23l tlErc Page 58 292 Town of Snowmass Village Community Survey Report O23a. Do vou ride the Villaee Shuttle? Q23a. Do you ride the Village Shuttle Number Percent Yes 701 78.7 % No 187 21.0 % Total 89r 100.0 % O23a. Do you ride the Villaee Shuttle? (without "not provided") O23a. Do you ride the Village Shuttle Number Percent Yes 701 78.9 % Total 888 100.0 % WITHOUT ..NOT PROVIDED" Page 59 293 Town of Snowmass Village Community Survey Report O23b. flf YES to Ouestion 23a) How satisfied are vou with the followine aspects of Villaee Shuttle services in the Town of Snowmass Villase? Usins a scale of I to 5. where 5 means "Verv Satisfied" and 1 means "Verv Dissatisfied." please rate vour level of satisfaction with the followins: (N:701) Very Very Q23b-b. Shuttle driver courtesy/ helpfulness Q23b-c. Ease of access/location of stops & routes Q23b-d. Schedules in handouts/at bus stops Q23b-e. Information on website (snowmasstrans it. com) Q23b-f. Service hours & frequency Q23b-g. Sense of safety Q23b-h. Comfort & cleanliness of shuttles 51.3% 39.3%7.jVo 1.10h 0.6%0.7% 43.3% 45.0% 7.1% 2.7%1.0%0.9% 36.7% 40.6% 13.2% 2.s% 1.0% 6.1% 54.1o/o 39.7% 3.6% 0.6% 03% 1.2% 28.9% 36.00/o 12.6%2.5%0.1% 19.90h 33.5% 46.3% 12.4%4.0%0.9% 2.9vo 52.5% 39.2% 5.3%1.2%0.4%1.4% (1rrc Page 60 294 Town of Snowmass Village Community Survey Report O23b. (If YES to Ouestion 23a) How satisfied are vou with the followins asoects of Villaee Shuttle services in the Town of Snowmass Villase? Usins a scale of I to 5. where 5 means "Verr Satisfied" and 1 means "Verry Dissatisfied." nlease rate vour level of satisfaction with the followins: (without "don't know") (N:70r) Very satisfled Satisfied Neutral Very Dissatisfied dissatisfied Q23b-a. Timely/punctual service Q23b-b. Shuttle driver courtesy/ helpfulness Q23b-c. Ease of access/location of stops & routes Q23b-d. Schedules in handouts/at bus stops Q23b-e. Information on website (snowmasstrans it. com) Q23b-f. Service hours & frequency Q23b-g. Sense of safety Q23b-h. Comfort & cleanliness of shuttles 49.0%44.1%s3%0.7%0.9% 51.1%39.6%7.1%t.2%0.6Yo 43.7%45.4%7.1%2.8%l.OYo 39.1%43.2%14.00 2.6%t.t% 36.1%44.9%ts.8%3.1%0.2% 34.5%47.7%12.8Yo 4.204 0.9% 55.3%40.1%3.7%0.6%0.3% 53.2%39.7%5.4%1.2%0.4% ilerc Page 61 295 Town of Snowmass Village Community Survey Report O24. How satisfied are vou with the followins asnects of Parkins and Parking Manaeement in the Town of Snowmass Villaee? Usins a scale of I to 5. whe re 5 means "Verr Satisfied" and 1 means "Verv Dissatisfied." rrlease rate vour level of satisfaction with the following: (N:8el) Very satisfied Satisfied Neutral VerY Dissatisfied dissatisfied Don't know Q24a. Availability of parking in the rvinter Q24b. Availability of parking in the summer Q24c. Parking permit fees Q24d. Availability of parking information 8.1%35.s%24.2% 163%47.sYo 18.2% 26.7%7.3%24.9% 7.8%30.7%30.1% l8.lo/o 5.5Yo 8.0% 7.6%2.90 7 .50 10.9%4.1%26.0% 10.2%2.8%18.5% O24. How satisfied are you with the followins aspects of Parkine and Parkins Manasement in the Town of Snowmass Villase? Using a scale of I to 5. where 5 means "Very Satisfied" and I means "Verv Dissatisfied." please rate your level of satisfaction with the following: (without "don't know") (N:8er) Very satisfied sfied Neutral Dissatisfied Very dissatisfied ITHOUT "DON'T KNOW"| Q24a. Availability of parking in the winter Q24b. Availability of parking in the sulnmer Q24c. Parking permit fees Q24d. Availability of parking information 9.s% 9.6% 38.6% 51.3% 33.6% 37.6% 263% 19.7% 36.1% 36.9% 19.7% 8.2% 14.7% 12.5% 6.0% 3.2% 5.6% 3.4% sErc Page 62 17.6% 9.9% 296 Town of Snowmass Village Community Survey Report 026. How satisfied are vou with the followine functions of the Tourism Department. and the overall value the communitv receives for their services? Using a scale of I to 5. where 5 means "Verr Satisfied" and I means "Verv Dissatisfied." nlease rate vour level of satisfaction with the followins: (N:8el) Very satisfied Satisfied Nerrtral VerY Dissatisfied dissatisfied Don't know Q26a. Appealof special events offered Q26b. Promotion of Snowmass Village through marketing, advertising, public relations, etc. Q26c. Group sales & lodge bookings generated for Snowmass properties Q26d. Guest services at Town Park Station & Ice Age Discovery Center 18.8%46.1%17.7%9.4Yo 14.8%43.0%20.4%8.5% 10j%25.0%20.4%6.9% 15.0%31.5%21.00 3.0% 1.6%6.3% 4.0%9.2% 2.5%34.8% t.5%27s% 026. How satisfied are vou with the followine functions of the Tourism Depaftment. and the overall value the communitv receives for their services? Using a scale of 1 to 5. where 5 means "Verv Satisfied" and I means "Veru Dissatisfied." nlease rate vour level of satisfaction with the following: (without "don't know") (N:8el) Verv satisfied Satisfied Neutral Very Dissatisfied dissatisfied Q26a. Appeal ofspecial events offered Q26b. Promotion of Snowmass Village through marketing, advertising, public relations, etc. Q26c. Group sales & lodge bookings generated for Snowmass properties Q26d. Guest services at Town Park Station & Ice Age Discovery Center 20.0%49.2%t8_9%t0.l%t.7% 16.3%47.3%22.5%9.4%4.5% 16.1%38.3%313%10.6%3.8% I,ETC 20.7%43.8%29.2%4.2%2.1% Page 53 297 Town of Snowmass Village Community Survey Report (N:89r) Too much Just risht Not enoueh Don't know Q26a-a. Number of special events offered 1.6%s4.0%30.30h 8.1% O26a. Based on vour exnerience. please indicate if vou feel the current amount of snecial events hosted in Snowmass Village is rttoo muchrt. 'rnot enoughrt. or "iust riqht.rr (without rrdonrt knowrr) (N:891) Too Just risht Not enoush WITHOUT "DON'T KNOW" Q26a-a. Number of special events offered 8.3%58.70h 33.0% ilrrc Page 64 O26a. Based on vour experience. please indicate if you feel the current amount of special events hosted in Snowmass Village is tttoo much". "not enough". or ttiust riqht.tt 298 Town of Snowmass Village Community Survey Report O27. What is the best wav for vou to receive information about Tourism events and activities? Q27. What is the best way for you to receive information about tourism events &Number Percent Tourism website (gosnowmass.com) Guest service centers (Town Park or Ice Age Discovery Center) Newspapers Radio E-blasts (emails) Posters/fliers Mailers Social media 434 50.5 Yo 13.5 0A 59.1Yo 19.8 Yo 47.1% 28.9% 9.0% 44.9 Yo l16 508 170 405 248 77 386 Total O27. Other 2363 Word of mouth Regularly scheduled meetings aspensnomass website Half of the time the events are not advertised at all messenger aspen Visits from town staffers informing stake holders of what's going on They need to talk one on one at least a couple times a year Google search Signs posted around the mall, plaza &. town center Unsure of best way to obtain consistent/accurate information 9 I I I I 50.0% s.6% 5.6% 5.6% 5.6% 5.6% 5.6% 5.6% s.6% 5.6% Total l8 100.0 % ilerc Page 65 299 Town of Snowmass Village Community Survey Report O29. Based on vour experience(s) on our local trails. how satisfied are vou with our trail svstem and rule enforcement? Using a scale of 1 to 5. where 5 means "Verr Satisfied" and 1 means "Verr Dissatisfied." please rate vour level of satisfaction with the following: (N:8er) Very satisfied isfied Very Neutral Dissatisfied dissatisfied Don't know Q29a. Trail etiquette exhibited by other trail users Q29b. Overall enforcement of seasonal trail closures Q29c. Overall enforcement of leash laws Q29d. Overall enforcement of trail rules (e.g. no dogs, equestrian only, etc.) Q29e. Overall enforcement of nordic trail rules Q29f. Condition of paved surface trails & paths Q29g. Connectivity & effectiveness of trail network 19.2% 45.2% 17.s% 8.4% 3.9% s.8% 2r.0% 11.40h 49.2% t3.toh 1.8%0.6% 14.4Yo 29.6% 21.90 t5.lo 8.5% 13.4% 11.9% 33.7% 23.2% t0.6% 5.5% t5.l% 9.6% 29.0% 17.9%2.8%2.5% 38.20A 19.2% 52.4Yo 13.3% 5.1% 1.6% 8.5% 21.7% 48.6% 14.0%4.5%0.9% 10.3% (1erc Page 66 300 Town of Snowmass Village Community Survey Report O29. Based on vour exnerience(s) on our local trails. how satis{ied are vou with our trail svstem and rule enforcement? Using a scale of I to 5. where 5 means "Verv Satisfied" and I means "Verry Dissatisfied." nlease rate vour level of satisfaction with the following: (without "don't know") (N:891) Verv satisfied Satisfied Neutral Very Dissatisfied dissatisfied WITHOUT "DON'T KNOW' Q29a. Trail etiquette exhibited by other trail users Q29b. Overall enforcement of seasonal trail closures 24.5% Q29c. Overall enforcement of leash laws 13.2% Q29d. Overall enforcement of trail rules (e.g. no dogs, equestrian only, etc.) Q29e. Overall enforcement of nordic trail rules Q29f. Condition of paved surface trails & paths 20.3%48.0%18.6%8.9% Q29g. Connectivity & effectiveness of trail network 14.0%39.7%273%12.5% 15.5%46.9%28.9%4.6% 20.9%57.3%14.5%5s% 24.2%54.2%ls.6%s.0% 57.50h 34.2% 15.3Yo 2s_3% 2.lYo 17.4% 4.1o/o 0.7% 9.8% 6.5% 4.0% 1.8% 1.0% ,i1rrc Page 67 301 Town of Snowmass Village Community Survey Report O31. Do vou feel well informed on current issues facins the town? Please select a number from I to 10 where 10 means "Extremelv Informed" and 1 means "Not at all Inforrned." (N:8er) Extreme-Not at all Not informed providedinformed 9 8 7 6 4 J 2 ly 5 Q3l. Do you feel well informed on current issues facing the town 4.1% 7.9% 17.9% 22.3% 16.10/o l4.4yo 6.5% 3.6% 2.1% 2.60/o 2.6% O3l. Do vou feel well informed on current issues facine the town? Please select a number from I to l0 where 10 means "Extremelv Informed" and I means "Not at all Informed." (without "not provided") (N:8el) Extreme- Not at ly all well informed on current issues facing the town 4.2% 8.1% 18.3% 22.9% 16.5% 14.7% 6.7% 3.7% 2.2% 2.6% WITHOUT "NOT PROVIDED' s Erc Page 68 302 Town of Snowmass Village Community Survey Report O32. How do vou currentlv access government news and information. includins information about Town services? Q32. How do you currently access government news & information Number Percent Town websites 369 43.5 % Town e-newsletters/alerts 349 41.2 o/o Newspaper articles 618 72.9 % Newspaper advertisements 130 15.3 % Social media (Facebook/Twitter) 250 29.5 % Friends/family/word of mouth 380 44.8 % Forums or meetings 90 10.6 % Grassroots/CGTV 48 5.7 % Other l5 1.8 0A Total O32. Other 2249 Aspen Public Radio Homeowners association Mailings ASC Work News from Timberline Condo Working closely with business owners Radio Destination resorts email information via our property management company info from our condo association NPR 14.3 Yo 7.1% 1 7 1 7 % % % % % % % 7.1 7.1 7.1 7.1 % 7.1 % 7.1 % Total 14 100.0 % ilrrc Page 69 2 I I I I I I I I I I I 303 Town of Snowmass Village Community Survey Report O33. How satisfied are vou with the followins asoects of the Town's Communication efforts? Usins a scale of I to 5. where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." please rate vour level of satisfaction with the followins: (N:891) Very satisfied sfied Very Neutral Dissatisfied dissatisfied Don't know Q33a. Overall Ievel/amount of communication Q33b. Overall timeliness of communication Q33c. Overall ability to communicate with Town leaders Q33d. Overalllevel of opportunity to share my comments/concerns on Town issues 6.6% 41.8% 33.8% 6.5% 1.8% 9.6% 7.1% 39.6% 32.1%6.8%1.5% 12.8% 7.8% 26.6Yo 30.5% 7.9% 3.0% 24.3% 7.2% 30.3% 3t.t% s.9% 3.2% 22.3% O33. How satisfied are you with the following of the Town's Communication efforts? Usins a scale of I to 5. where 5 means " satisfaction with the followins: (without "don't know") (N:891) Verv satisfied Satisfied Neutral Very Dissatisfied dissatisfied Q33a. Overall level/amount of communication Q33b. Overall timeliness of communication Q33c. Overall ability to communicate with Town leaders Q33d. Overall level of opportunity to share my comments/concerns on Town issues 73%46.2%37.4%7.1%1.9% 8.1%45j%36.8%7.8%1.8% 10.3%3s_l%40.2%10.5%3.9% grrc 93%39.0%40.0%7.6%4.lYo Page 70 ..DON'T 304 Town of Snowmass Village Community Survey Report O34. Do You feel Your voice is uately heard bY the Town? Q34. Do you feel your voice is adequately heard Yes No Don't knoilno opinion 199 152 540 22.3 % 17.l Yo 60_6% Total 891 100.0 % O34. Do vou feel vour voice is adeouatelv heard bv the Town? (without "don't know/no opinion") Q34. Do you feel your voice is adequately heard Yes 199 56.7 % No 152 43.3 % WITHOUT *DON'T KNOW' Total O35. Are you a resistered voter in Snowmass Villase? Q35. Are you a registered voter in Snowmass Villaee 3st 100.0% Number Percent Yes No 363 491 40.7 % 55.1 o/o Total 891 100.0 % O35. Are vou a registered voter in Snowmass Village? (without "not provided") Q35. Are you a registered voter in Snowmass Villaee .ber Percent lwmuour "Nor PRovIDED' Yes 363 42.5 % ilerc Total 854 100.0 % Page 71 305 Town of Snowmass Village Community Survey Report 036. How lons have vou lived within. or owned pronerty within the Town of Snowmass Villaee? (Residents onlv) Q36. How long have you lived within, or owned property within the Town of Snowmass Villase Number Percent Less than I year 24 2.8 % l -5 years 142 16.3 % 6-15 years 205 23.6% 15+ years 301 34.6 % Not provided 198 22.8% Total 870 r00.0 % 036. How lone have vou lived within. or owned nropertv within the Town of Snowmass Villase? (Residents onlv) (without "not provided") Q36. How long have you lived within, or owned WITHOUT *NOT PROVIDED" T Less than I year l-5 years 6-15 years 24 142 205 3.6% 21.1 % 30.s % Total 672 r00.0 % ilerc Page 7 2 306 Town of Snowmass Village Community Survey Report If you do not live in Snowmass Village. what is vour zip code? 10029 r 9803 21030 49862 52641 60523 62901 64113 81601 8l6l I 81612 8l6r s 81621 81623 81632 81647 81652 8r6s4 816s6 91623 I I I I I I I I 6 50 9 l3 26 35 I I I l0 4 I 0.6% 0.6% 0.6% 0.6% 0.6% 0.6% 0.6% 0.6% 3.6% 30.1% 5_4 % 7.8% 15.7 % 21.1% 0.6% 0.6% 0.6% 6.0% 2.4 % 0.6% Total t66 100.0 % [1rrc Page 73 O37. Your zip code Number Percent 307 Town of Snowmass Village Community Survey Report O37. What is your aee? l8-34 35-44 45-54 55-64 65+ 160 r30 149 167 206 18.0 % 14.6% 16.7 % 18.7 % 23.1% Total O37. What is vour ase? (without "not provided") 891 100.0 % WITHOUT *NOT PROVIDED r 8-34 35-44 45-54 55-64 r60 130 149 167 19.7 yo 16.0% 18.3 % 20.6% Total 812 100.0 % (;erc Page 7 4 308 Town of Snowmass Village Community Survey Report O38. What is your arrproximate combined household annual income? Q38. Your approximate combined household annual income Number Percent Less than $50K I 0 I 11 .3 % $50K-S74,999 123 13.8 % $75K-$99,999 105 11.8 % $ I 00K-$ I 24,999 84 9.4 yo $125K-$149,999 54 6.1% $ I 50K-$ 199,999 57 6.4 % $200K-$299,999 60 6.7 % $300K+ 125 14.0 % Total 89t 100.0 % O38. What is your anproximate combined household annual income? (without "not provided") Q38. Your approximate combined household annual income Number Percent Less than $50K l0l 14.2% s50K-$74,999 123 17.3 % $75K-S99,999 105 14.8 % $ l00K-$ 124,999 84 ll.8 % $ I 25K-$ 149,999 54 7 .6 % $ r s0K-$199,99e s7 8.0 % $200K-s299,999 60 8.5 % + Total 709 100.0 % WITHOUT *NOT PROVIDED' (1erc Page 75 309 Town of Snowmass Village Community Survey Report Section 5 Survey lnstrument ll erc Page 76 310 Town of Snowmass Village Community Survey Report The Town of Snowmass Village Community Survey 2017 Welcome to the 2017 Snowmass Village Community Survey. Your input will be used to assess community needs and priorities for The Town of Snowmass Village. lf you have questions, please call Travis E lliott, al 97 0-922-227 5. At the end of this survey, as a way to say thank you for your time and feedback, you can enter to win JAS VIP tickets, a one year membership to the Snowmass Village Recreation Center, and gift certificates to local businesses. Which of the following best describes you? _(1)Guest of Snowmass Village (Non-Resident) _(2)Year-round resident (10+ months per year) _(3)Part{ime resident _(4)Roaring Fork Valley resident (outside Snowmass Village) _(5)Other: 1a. Are you an employee within Snowmass Village? _(1)Yes _(2) No 1b. Are you a business owner/operator within Snowmass Village? _(1) Yes _(2) No 2.Overall, do you feelthat the sense of community in Snowmass Village is: _(3) lmproving -(1) Staying the same _(2) Getting worse -(9) Don't KnoWNo Opinion Please rate how satisfied you are with the following aspects of Town government and the Snowmass Village Gommunity using a scale of I to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." ASS 74%a7e 1 3. 5 4 3 2 I I1Overall quality of services provided by the Town 4 3 2 1 I2.Overall value that you receive for your tax dollars and fees 5 5 4 3 2 1 I3,Overall image of the Town 5 4 3 2 I I4.Overall quality of life 5 4 3 2 1 I5.Overall feeling of safety 5 4 3 2 1 I6.Overall quality of representation you receive from Town Council Don't KnowSatisfied Neutral Dissatisfied Very Dissatisfied Very Satisfied Housing Department 4.Do you own or rent your residence? _(1) Own free-market unit [Skip to Q5] _(2) Own deed-restricted unit -(3) Own a "fractional" unit [Skip to Q5]_(9) Other: 4a lf an affordable alternative was offered, would you be interested in down-sizing from your current residence to a smaller deed-restricted home? _(1)Yes _(2)No _(4) Rent free-market unit [Skip to Q6] _(5) Rent Town-owned unit [Skip to Q6.] .(1erc Page 77 fuan 311 7 Town of Snowmass Village Community Survey Report 5.Would you be interested in potentially living in Town housing? _(1) Yes - Rental _(2) Yes - Own [Skip to Q6.] _(3) No fSlrp to Q10.] 5a How large of a unit would you be interested in renting? [Check allthat apply.] _(1) Studio -(2) One Bedroom -(3) Two Bedroom -(4) Three Bedroom 6.Which of the following TOSV housing guidelines and qualifications apply to you? [Check all that apply.l _(1) I work within the Town of Snowmass Village more than 1400 hours/year _(2) I work in Pitkin County, outside of Snowmass Village, more than 1400 hours/year _(3) I work within the Town of Snowmass Village part{ime, less than 1400 hours/year _(4) I do not presently work in Pitkin County The Town is considering building additionaldeed-restricted homes for ownership at Rodeo Place. Which of the following units would you be interested in purchasing, if any? [Check allthat apply.] _(1) Single-family home -(3) 3-bedroom duplex _(2) 2-bedroom duplex _(4) I am not interested in owning a deed-restricted home at Rodeo Place 8.Using a scale of 1 to 5, where 5 means "Very Satisfied" and I means "Very Dissatisfied," please rate your level of satisfaction with the following items regarding Town rental housing: OPTIONAL: Do you have any comments about services provided by the Housing Department that you'd like to share? Town Administration and Leadership 10 Please rate how satisfied you are with the following functions of the Town of Snowmass Village administration using a scale of 1 to 5, where 5 means "Very Satisfied" and I means "Very Dissatisfied." 11.Do you have any comments about services provided by the administration that you would like to share? 9 4 3 2 1 q 1 Quality of housing 5 5 4 3 2 1 I2Level of service and unit upkeep Neutral Dissatisfied Very Dissatisfied Don't KnowVery Satisfied Satisfied 5 4 3 q 1 I1Overall quality of service provided by the Town Manage/s ffice 5 4 3 2 1 I2 Overall quality of service provided by the Town Clerk's Department 5 4 3 2 I I3The availability of Town personnel to address your needs 5 4 3 2 I I4 Ease and efficiency of license application processes (business or liquor licenses) 5 4 3 2 1 9Availability of/access to public records5 Don't KnowSatisfied Neutral DissatisfiedVery Satisfied Very Dissatisfied s ETc Page 78 312 Town of Snowmass VillaBe Community Survey Report Town Counci! Strategic Goals 12.Please indicate how important each of the following Town Council Strategic Goals are to you when planning the Town's future using a scale of 1 to 5, where 5 means "Extremely lmportant" and 1 means "Not lm nt". 13 14 Are there any issues not included in the Town Counci!'s Strategic Goals listed above that you feel should be one of the Town's top priorities? _(1)Yes (Wnat? ) -(2)Nolf you could keep one thing the same in Snowmass Village forever, what would it be? Commun Develo 15.Have you utilized Community Development Department services (building & planning)within the past 1 2 months? _(1 ) Yes _(2) No fSkrp to Ql5b.] 15a. Please rate how satisfied you are with the following aspects of the Community Development Department using a scale of f to 5, where 5 means "Very Satisfied" and 1 mgans "V,Dissatisfied." 15b. Based on your experience with the Community Development Department, how does the process of working with the Department in Snowmass Village compare to other Jurisdictions? Would you say that Snowmass Village is... _(3) Better -(2) Same -(1) Worse -(9) Don't KnodNo Opinion 16.OPTIONAL: Do you have any comments about the services provided by the Community Development Department that you would like to share? 5 4 3 2 1 I1lncreasing the amount of affordable housing in the Village 4 3 2 I I2. lncreasing opportunities for effective communication with the Town Council 5 5 4 3 2 1 93. lncreasing the amount of community spaces (i.e. library, plaza, etc.) to create more community focused interaction 5 4 3 2 1 q4. Maintain and increase public safety for pedestrians, bike riders, and transit users by enhancing our connectivity q 4 3 2 1 o5.lmproving the Town's resiliency and environmental sustainability 3 2 1 IWorking regionally with local partners to solve significant issues (e.9. transit, housing, etc.) 5 46. lmportant Don't KnowLess lmportant Not lmportant Extremely lmportant Very lmportant 5 4 3 21Courtesy of staff I 9 5 4 3 22Fairness of staff I I 5 4 3 2 1 q3Adequacy of staffing in the department 5 4 3 2 1 I4Timeliness and efficiency 3 2 15Providing clear expectations of the process 5 4 I 5 4 3 2 1 IAmount of information required in applications 5 4 3 2 1 I7Permit application process Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know (1erc Page 79 b. 313 Town of Snowmass Village Community Survey Report Public Works '17 Please rate how satisfied you are with the following aspects of Public Works services in the Town of Snowmass Village using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." 18.The Town is exploring composting options for residents. Would you be willing to incur higher solid waste rates for the addition of TOSV composting services and bins? _(1)Yes _(2) No 19.OPTIONAL: Do you have any comments about the services provided by the Public Works Department that you would like to share? Police Department 20.Please rate how satisfied you are with the following aspects of Police services in the Town of Snowmass Village using a scale of I to 5, where 5 means "Very Satisfied" and I means "Very Dissatisfied." 2',1.Based on your experience, please indicate if you feel the current levels of Police presence is "too lo#', "too high", or'Just right". 22.OPTIONAL: Do you have any comments about the services provided by the Police Department that you would like to share? 5 41Overall street maintenance 3 2 1 I 2.Snow removal 6 4 3 2 1 I 3.Solid waste and recycling services 5 4 3 2 I o 4 Availability of information on solid waste and recycling services 5 4 3 2 1 q 5 Adequacy of information on how to properly dispose of solid waste 5 AI 3 2 1 q 56.Cleanliness/upkeep of public facilities 4 3 2 1 0 5 4 37Level of service provided for the rates/fees paid 2 1 q Don't Know Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied 5 4 3 2 1 I1Animalservices 2 Friendliness and approachability 5 4 3 2 1 0 3.Trustworthiness 5 4 3 2 1 I 5 4 3 2 1 I4Depa(ment's efforts to prevent crime 3 25.Enforcement of local traffic laws 5 4 1 I 5 4 3 2 1 Ib.How quickly personnel respond to emergencies 5 4 3 2 1 I7Overall quality of police services Don't KnowVery Satisfied Satisfied Neutral Dissatisfied 2 1 I1Traffic patrol 3 3 2 1 I2,Residential patrol 3 2 1 I3.Retail/business patrol 1 0324Presence at special events 3 2 1 05Liquor-serving establishments Too High Too Low Don't KnowJust Right (1erc Page 80 Very Dissatisfied 314 Town of Snowmass Village Community Survey Report _(1 )_(2)_(3) _(4)_(5)_(6) Transportation 23.Would you utilize any of the following programs and/or transportation alternatives to driving your own vehicle if they were offered in Snowmass Village (check allthat apply)? Car share program (Car To Go) Bike share program (We-Cycle) Ride share programs (Carpools) Ride hailing apps (Uber, Downtowner) Dedicated bike lanes None of the above 23a. Do you ride the Village Shuttle? _(1) Yes - answer #23b, _(2) No - answer #24 23b.How satisfied are you with the following aspects of Village Shuttle services in the Town of Snounnass Village? Using a scale of 1 to 5, where 5 means "Very Satisfied" and I means "Very Dissatisfied," please rate your level of satisfaction with the following: 24.How satisfied are you with the following aspects of Parking and Parking Management in the Town of Snowmass Village? Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following: 25.OPTIONAL: Do you have any comments about the services provided by the Transportation and Parking Department that you would like to share? I Timely/pu nctual service 6 4 3 2 1 0 5 4 3 2 1 02.Shuttle driver courtesy/helpfulness 5 4 3 2 1 I3.Ease of access/location of stops and routes 5 4 3 2 1 I4Schedules in handouts/at bus stops 5 4 3 2 1 I5lnformation on website (snowmasstransit.com) 5 4 3 2 I 97Service hours and frequency Sense of safety 5 4 3 2 1 II 9 Comfo( and cleanliness of shuttles 5 4 3 2 1 I Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know 1 Availability of parking in the winter 5 4 3 2 1 I 5 4 3 2 1 I2. Availability of parking in the summer 5 4 3 2 1 I3.Parking permit fees 3 2 1 I4 Availability of parking information 5 4 NeutralVery Satisfied Satisfied (1rrc Page 81 Dissatisfied Very Dissatisfied Don't Know 315 Town of Snowmass Village Community Survey Report Tourism 26.How satisfied are you with the following functions of the Tourism Department, and the overall value the community receives for their services? Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your leve! of satisfaction with the following: 26a. Based on your experience, please indicate if you feel the current amount of special events hosted in Snowmass Village is "too much", "not enough", or'Just right." 2 1 oAppeal of special events offered 5 4 31 4 3 2 1 02, Promotion of Snowmass Village through Marketing, advertising, public relations, etc. 5 1 I54323. Group sales and lodge bookings generated for Snowmass properties I543214. Guest services at Town Park Station and lce Age Discovery Center NeutralVery Satisfied Satisfied Dissatisfied Very Dissalisfied Don't Know 3 2 I o 1 Number of special events offered Too Much Just Right Not Enough Don't Know 27 _(1 )_(2)_(3) _(4) _(5) _(6) _(7) _(8) _(e) What is the best way for you to receive information about Tourism events and activities? (Check allthat apply.) Tourism website (gosnowmass.com) Guest service centers (Town Park or lce Age Discovery Center) Newspapers Radio E-blasts (emails) Posters/fliers Mailers SocialMedia Other: 28 OPTIONAL: Do you have any comments about or suggestions for the services provided by the Tourism Department? ,$ETC Page 82 316 Town of Snowmass Village Community Survey Report Parks, Recreation, and Trails 29.Based on your experience(s) on our loca! trails, how satisfied are you with our trail system and rule enforcement? Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your level of satisfaction with the following: 30. Communication 31. Do you feel well informed on current issues facing the town? Please select a number from 1 to 10 where 10 means "Extremely lnformed" and 1 means "Not at all lnformed". Extremely lnformed Not at all lnformed 10987654321 32. How do you currently access government news and information, including information about Town services? [Gheck allthat apply.] _(1) _(2) _(3) _(4) _(5)_(6)_(7)_(8) _(e) Town websites Town e-newsletters/alerts Newspaper Articles Newspaper Advertisements Social med ia ( FacebooUTwitter) Friends/family/word of mouth Forums or meetings Grassroots/CGTV Other: 5 4 3 2 1 q 1 Trail etiquette exhibited by other trail users 4 3 2 1 I2. Overall enforcement of seasonal trail closures 5 5 4 3 2 1 I3. Overall enforcement of leash laws 5 4 3 2 1 I4 Overall enforcement of trail rules (e.9. no dogs, equestrian only, etc.) IOverall enforcement of nordic trail rules 5 4 3 2 15 5 4 3 2 1 06. Condition of paved surface trails and paths 2 1 qConnectivity and effectiveness of trail network 5 4 37 NeutralVery Satisfied Satisfied Dissatistied Very Dissatisfied Don't Know s Erc Page 83 OPTIONAL: Do you have any comments about or suggestions for the services provided by the Parks, Recreation & Trails Department that you would like to share? 317 Town of Snowmass Village Community Survey Report 33 How satisfied are you with the following aspects of the Town's Communication efforts? Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your !eve! of satisfaction with the following: 34. Do you feel your voice is adequately heard by the Town? _(1)Yes _(2) No _(9) Don't Know/No Opinion 34b. lF NO - Please tell us why you do not feel your voice is heard, and/or how we could improve. Dem raphics To help us ensure that our survey is representative of the community, please answer the following demographic questions. 35. Are you a registered voter in Snowmass Village? _(1)Yes _(2)No 36. How long have you lived within, or owned property within the Town of Snowmass Village? (Residents only) _(1) Lessthan l year _(2) 1-5 years _(3) 6-15 years _(4) More than 15 years DO NOT LIVE lN SNOWMASS VILLAGE ONLY (from question #1) - What is your zip code? 37. What is your age? vears What is your approximate combined household annual income?38. _(01) _(03) <$50k $50 - 75k $75 - 100k $100-125k $125 - 150k $1 50 - 200k >$200k _(02) _(04) _(05) _(06) _(07) 5 4 3 Z 1 I1 Overall level/amount of communication 5 4 3 2 1 I2.Overalltimeliness of communication 13. Overall ability to communicate with Town leaders 5 4 3 2 I 5 4 3 2 I I4 Overall level of opportunity to share my comments/concerns on Town issues NeutralVery Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know ilerc Page 84 318 Town ofSnowmass Village Community Survey Report Raffle Drawing As a way to say thank you for your time, the Town of Snowmass Village will be raffling off the following prizes: (2) Two one-day VIP Passes to JAS Labor Day Festival (1) One one-year membership to the Snowmass Village Recreation Center (2) Two $100 gift cards to local businesses To enter the raffle, please enter your email below. Winners will be announced the week of August 7th. Email: _(1) _(2) This concludes the survey - thank you for your time! Your responses will remain completely confidential Yes, sig Yes, sig n me up for the Town's monthly newsletter n me up for Tourism's event updates and news I,ETC Page 85 319 Town of Snowmass Village Agenda ltem Summary DATE OF MEETING: September 05, 2017 AGENDA ITEM: Executive Session PRESENTED BY: Clint Kinney, Town Manager BACKGROUND: The Town Council has reason to convene in executive Session. To convene in executive session, state law requires that the specific motion written in staff recommendations section requesting the executive session be passed with 2/3 of the governing body voting in the affirmative for said motion. FINANCIAL IMPACT: N/A APPLICABILITY TO COUNCIL GOALS & OBJECTIVES: N/A COUNCIL OPTIONS: Convene in Executive Session Choose not to convene in Executive Session STAFF RECOMMENDATION: It is the recommendation of the Snowmass Village Town Staff that the Council make and approve the following motion 1. Town Council will now meet in Executive Session pursuant to C.R.S. 24-6-402(4) and Snowmass Village Municipal Code Section 2-45(c), to specifically discuss one item: 09-05-17 TC PACKET Page 320 of 321 320 a) Personnel matters, except ifthe employee who is the subject ofthe session has requested an open meeting, pursuant to C.R.S. 24-6-402(4X0(l) and Snowmass Village Municipal Code Section 2-45(cX6); Provided, there is an affirmative vote of two-thirds of the quorum presenl at this meeting to hold an Executive Session and for the sole purpose of considering item (a) above. Provided further, that no adoption of any proposed policy, position, resolution, regulation, or formal action shall occur at this Executive Session. ATTACHMENTS: 09-05-17 TC PACKET Page 321 of 321 321